INAN - Citizenship Processing - Jan 28, 2021

Key messages

Supplementary messages

Citizenship Grant Processing

Citizenship Certificates (Proof of Citizenship) Processing

Supporting facts and figures

  January 1 – December 31, 2019 January 1 – December 31, 2020
Grants 250,502 82,170
Proofs 38,314 29,788
New Citizens 249,766 108,974
  December 2019 December 2020
Grant Inventory 211,930 287,700
Proof Inventory 23,951 22,382

Background

Business Resumption Plan

The Department has developed a Business Resumption Plan for the Citizenship Program. The plan includes a list of measures for the strategic resumption of service during and post physical distancing.

The Department has implemented new approaches to continue processing clients during COVID-19 restrictions, such as the use of videoconferencing technology to conduct virtual oath ceremonies, the implementation of the online citizenship knowledge test and the e-application pilot. These have enabled the Department to successfully deplete the ceremony ready inventory, and resume other citizenship services in order to continue processing activities.

Electronic Knowledge Test

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