Crisis in Gaza: Settlement services in Canada

Settlement services are provided by approved service provider organizations and are meant to help newcomers to Canada

• look for a job
• look for a place to live
• register for English or French language classes
• register their kids for school
• access other community services

Who can get free settlement services

You can get free settlement services in Canada if you’re outside of Quebec and you meet the requirements for 1 of the groups below:

1. You hold a passport or another travel document issued by the Palestinian Authority, and you
   • left Gaza on or after September 1, 2023
   • arrived in Canada by December 31, 2025
   • are in Canada with valid temporary resident status
2. You’re the immediate family member of someone under group (1), and you
   • arrived in Canada by December 31, 2025
   • are in Canada with valid temporary resident status
3. You were part of the Government of Canada assisted departures out of Gaza or the West Bank between November 1, 2023, and December 31, 2024, and you are in Canada with valid temporary resident status.

Free settlement services are available until March 31, 2027.

Who is an immediate family member

An immediate family member is defined as a

• spouse or common-law partner
• dependent child (yours, your spouse’s or your common-law partner’s) or
• dependent child of a dependent child

How to get free settlement services

To access free settlement services, you must have a valid temporary resident document with the “MOME2023” keyword in the remarks section at the bottom of the document.

• If you don’t have a temporary resident document with the “MOME2023” keyword, you can contact us to request one.

To get services, find a service provider organization in your area and bring your temporary resident document with you to show the service provider.

Find a service provider organization

Other supports available in Canada

• Temporary health-care coverage
• Financial assistance