Pre-arrival services: Who can get services

You can get free in-person and online services, if:

You can’t get pre-arrival services if you’re coming to Canada for a short time. For example, temporary residents visiting, studying or working in Canada on a visa or permit don’t qualify for pre-arrival services.

If you’re already in Canada

You can get free settlement services if you’re already in Canada and have

  • a letter from us saying you can get pre-arrival services
  • a confirmation of permanent residence letter
  • a permanent residentce (PR) card

Find free newcomer services near you.

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