Find help to adjust as a refugee in Canada
Video: A Refugee’s Resettlement Journey to Canada
As a newcomer to Canada, you’re eligible for help under the
- Resettlement Assistance Program (RAP)
- Settlement Program
There are different programs and services available to help you become a participating member of Canadian society as quickly as possible.
RAP gives government-assisted refugees immediate and essential supports for their most basic needs. These services include
- loans to help you travel to Canada
- greeting you at the airport
- providing temporary housing
- help with
- learning about and adjusting to your new community
- finding permanent housing
- registering for essential federal and provincial programs
- personal finance, such as budgeting and setting up a bank account
- offering Canadian life skills training for refugees with high needs
- referrals to community programs or other programs for newcomers
If you’re being sponsored to come to Canada, your sponsoring group will provide you with these services.
All refugees who are resettled to Canada can also access settlement program services. These include
- information and orientation
- referral to community resources
- translation and interpretation
- language training
- job-related services
Each program and service has its own eligibility requirements. If you were sponsored as a refugee, contact your sponsoring organization to find out about settlement assistance. You can also get information on resettlement and settlement assistance by contacting a service organization directly.
Resettlement Assistance Program service provider organizations
To find a service provider organization (SPO):
- Step 1: Select the province/territory. A list of all the SPO in that province/territory will appear.
- Step 2: To search for a specific SPO, type in any key words (partial name, city, address, postal code, etc) in the Filter Items box.
Name | Province or territory | City | Address | Telephone |
---|---|---|---|---|
Archway Community Services | bc | Abbotsford | 2420 Montrose Avenue Abbotsford, British Columbia V2S 3S9 |
604-859-7681 |
Central Vancouver Island Multicultural Society | bc | Nanaimo | 101-319 Selby Street Nanaimo, British Columbia V9R 2R4 |
250-753-6911 |
Association for New Canadians | nfld | St John’s | 144 Military Road St John’s, Newfoundland and Labrador A1C 5R6 |
709-722-9680 |
Multicultural Association of Fredericton | nb | Fredericton | 28 Saunders Street Fredericton, New Brunswick E3B 1N1 |
506-454-8292 |
YM/YWCA | nb | Saint John | 130 Broadview Avenue Saint John, New Brunswick E2L 5C5 |
506-646-2394 |
Multicultural Association of the Greater Moncton Area (MAGMA) | nb | Moncton | 22 Church Street, Suite C170 Moncton, New Brunswick E1C 0P7 |
506-858-9659 |
Immigrant & Refugee Services Association PEI (IRSA) | pei | Charlottetown | 49 Water Street Charlottetown, Prince Edward Island C1A 1A3 |
902-628-6009 |
Immigrant Services Association of Nova Scotia | ns | Halifax | 6960 Mumford Road, Suite 2120 Halifax, Nova Scotia B3L 4P1 |
902-423-3607 |
Catholic Centre for Immigrants | on | Ottawa | 219 Argyle Street Ottawa, Ontario K2P 2H4 |
613-232-9634 |
Kingston Employment and Youth Services (KEYS) | on | Kingston | 182 Sydenham Street Kingston, Ontario K7K 3M2 |
613-546-5559 |
MNS Immigrant Reception & Information Services | on | Mississauga | Lester B. Pearson International Airport (Terminals 1 and 3) 6301 Silver Dart Dr, Mississauga, Ontario L5P 1B2 |
905-672-3660 |
COSTI Immigrant Services | on | Toronto | 1710 Dufferin Street Toronto, Ontario M6E 3P2 |
416-658-1600 |
COSTI Reception Centre | on | Toronto | 100 Lippincott Street Toronto, Ontario M5S 2P1 |
416-922-6688 |
London Cross Cultural Learner Centre | on | London | 505 Dundas Street London, Ontario N6B 1W4 |
519-432-1133 |
Polycultural Immigrant and Community Services (PICS) | on | Mississauga | Sheridan Centre 2225 Erin Mills Parkway Mississauga, Ontario L5K 1T8 |
905-403-8860 |
Reception House Waterloo Region | on | Kitchener | 101 David Street Kitchener, Ontario N2G 1Y1 |
519-743-2113 |
Sault Community Information and Career Centre | on | Sault Ste. Marie | 503 Queen Street East Sault Ste. Marie, Ontario P6A 2A2 |
705-759-0909 |
Thunder Bay Multicultural Association | on | Thunder Bay | 17 N. Court Street Thunder Bay, Ontario P7A 4T4 |
1-866-831-1144 |
Multicultural Council of Windsor and Essex County | on | Windsor | 245 Janette Avenue Windsor, Ontario N9A 4Z2 |
519-255-1127 |
Wesley Urban Ministries | on | Hamilton | 52 Catherine Street North Hamilton, Ontario L8R 1J1 |
905-528-5629 |
New Canadians Centre - Peterborough | on | Peterborough | 221 Romaine Street Peterborough, ON K9J 2C3 |
705-743-0882 |
New Canadians’ Centre of Excellence - Leamington | on | Windsor | 206-660 Ouellette Ave. Windsor, ON N9A 1C1 |
519-258-4076 |
Regina Open Door Society | sk | Regina | 2314-11th Avenue Regina, Saskatchewan S4P 0K1 |
306-352-3500 |
Saskatoon Open Door Society | sk | Saskatoon | 247 1st Avenue North Saskatoon, Saskatchewan S7K 1X2 |
306-653-4464 |
YWCA Prince Albert | sk | Prince Albert | 1895 Central Avenue Prince Albert, Saskatchewan S6V 4W8 |
306-763-8571 |
Moose Jaw Multicultural Council | sk | Moose Jaw | 60 Athabasca Street, East Moose Jaw, Saskatchewan S6H 0L2 |
306-693-4677 |
Westman Immigrant Services | mb | Brandon | 1001 Pacific Avenue Brandon, Manitoba R7A 0J2 |
204-727-6031 |
La Société franco-manitobaine / Accueil francophone | mb | Winnipeg | 147 Provencher Boulevard, Suite 106 Winnipeg, Manitoba R2H 0G2 |
204-233-4915 |
Brooks and County Immigration Services | ab | Brooks | Bay 2-500 Cassils Road PO Box 844, Brooks, Alberta T1R 1M6 |
403-362-0404 |
Calgary Catholic Immigration Society | ab | Calgary | 5th floor, 1111 – 11 Avenue SW Calgary, Alberta T2R 0G5 |
403-262-2006 |
Catholic Social Services | ab | Edmonton | 10709-105 Street Edmonton, Alberta T5H 2X3 |
780-424-3545 |
Catholic Social Services | ab | Red Deer | 5000 Gaetz Avenue, Office 202 Red Deer, AB T4N 6C2 |
403-346-8818 |
Saamis Immigration Services Association Regional Resource Centre | ab | Medicine Hat | 659 3rd Street, S.E. Medicine Hat, Alberta T1A 0H4 |
403-504-1188 |
Lethbridge Family Services – Immigrant Services | ab | Lethbridge | 703-2nd Avenue South Lethbridge, Alberta T1J 0C4 |
403-320-1589 |
Community Airport Newcomer’s Network (C.A.N.N.) | bc | Richmond | Vancouver International Airport P.O. Box 32373 Domestic Terminal 3880 Grant McConachie Way Richmond, British Columbia V7B 1W2 |
604-270-0077 |
Inter-Cultural Association of Greater Victoria (ICA) | bc | Victoria | 930 Balmoral Road Victoria, British Columbia V8T 1A8 |
250-388-4728 |
Kelowna Community Resources | bc | Kelowna | 620 Leon Avenue Kelowna, British Colombia V1Y 9T2 |
250-763-8008 |
Immigrant Services Society (ISS) of BC – Welcome House and Settlement Services | bc | Vancouver | 2610 Victoria Drive Vancouver, British Colombia V5N 4L2 |
604-684-7498 |
Conseil Économique et Social d’Ottawa-Carleton | on | Cornwall | 55 Water Street West, Suite 110 Cornwall, ON K6J 1A1 |
343-777-8456 |
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