Financial help – Refugees

The Canadian government has several programs to help refugees settle in their new home.

Resettlement Assistance Program

The Government of Canada gives resettlement help to Convention Refugees Abroad.

In some cases, they offer this help to members of the Country of Asylum Class who have been:

  • identified as refugees with special needs and
  • admitted to Canada as government-assisted refugees.

If you claimed refugee protection from inside Canada, you are not eligible for this program.

These funds are used to help pay for:

  • meeting you at the airport or port of entry
  • a temporary place to live
  • help finding a permanent place to live
  • basic household items and
  • general help with life in Canada.

You can also use this money for income support for up to one year, or until you can support yourself, whichever comes first.

Resettlement Assistance Program rates by provinces are available on the Refugee Sponsorship Training Program’s website.

Immigration Loans Program

The Immigration Loans Program provides financial help to refugees selected for resettlement.

The loans are used to cover the costs of:

  • transportation to Canada, and
  • additional settlement costs, if needed, once you are in Canada.

Repaying your immigration loan

After you’ve been in Canada for 12 months, we expect you to start repaying your loan each month. We will calculate the amount you must repay each month. We base the amount on the total amount you borrowed. We will send you a statement of account to tell you how much you must pay.

At any time, if you cannot repay your loan, you can ask us to review your repayment plan.

If you have questions, need to change your address with us, or want to ask us to review your repayment plan, contact us by:

Toll free: 1-800-667-7301,
Hours: Monday to Friday, 8 am to 4 pm (Eastern Standard time)
Please have your loan documents available when you call.

Email, fax or mail
Fax: 819-934-3884
Mailing address: 365 Laurier Avenue West, Ottawa Ontario, K1A 1L1

Clearly describe your situation. Be clear about exactly what you would like us to consider.

Include your Payee number so that we can access your file. This is the 14-digit number located on the bottom right section of your statement of account.

We can only discuss your immigration loan. You can find information on other topics such as permanent resident cards, application status, and travel documents online.

Visit our Help Centre for more information on immigration loans.


Newcomer services in your area

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: