Funding Programs: Performance against Service Standards for Contribution Agreements, 2018-19 Results

Review and decision on completed applications

1. Review applications
2. Conduct Funding Review Committee and obtain client revisions/additional documents, as required
3. Allocations decision process

30 days

49%

16%

Signing of Agreement by the Agency once received from the recipient

3 days

89%

91%

Payments processing (once complete expense claim is received)

20 days

99%

98%