Funding Programs: Performance against Service Standards for Contribution Agreements, 2018-19 Results

Process Phase

Standard*

Participant Funding Program: % Compliance

Policy Dialogue Program: % Compliance

Review and decision on completed applications

  1. Review applications
  2. Conduct Funding Review Committee and obtain client revisions/additional documents, as required
  3. Allocations decision process

30 days

49%

16%

Signing of Agreement by the Agency once received from the recipient

3 days

89%

91%

Payments processing (once complete expense claim is received)

20 days

99%

98%

* In working days

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: