| Financial Consumer Agency of Canada
| news releases
Today, FCAC published three decisions. Commissioner’s Decisions are an important aspect of FCAC’s oversight of financial institutions to promote compliance with their consumer protection obligations. The publication of these Decisions reflects FCAC’s commitment to transparency in its supervision and enforcement work and is an example of how FCAC protects financial consumers.
| Financial Consumer Agency of Canada
| news releases
To mark the release of the financial literacy results from the 2018 Programme for International Student Assessment (PISA) survey conducted by the Organisation for Economic Co-operation and Development (OECD), the Financial Consumer Agency of Canada (FCAC) is encouraging parents to talk to their children about money and finances during these challenging times.
| Financial Consumer Agency of Canada
| news releases
Today, the Financial Consumer Agency of Canada (FCAC), announced the appointment of Frank Lofranco as Deputy Commissioner, Supervision and Enforcement. Reporting to the Commissioner, Mr. Lofranco will be responsible for providing strategic leadership and operational oversight for FCAC’s supervision and enforcement activities.
| Financial Consumer Agency of Canada
| news releases
Today, the Financial Consumer Agency of Canada (FCAC) released the results of its review of banks’ procedures for handling consumer complaints and its review of the operations of external complaints bodies.
| Financial Consumer Agency of Canada
| news releases
The Financial Consumer Agency of Canada (FCAC) has released its 2018–2019 annual report. The report shows how FCAC has delivered on the commitments in its 2018-2019 Business Plan.
| Financial Consumer Agency of Canada
| news releases
Today, the banking industry adopted a Code of Conduct for the Delivery of Banking Services to Seniors (the Code). The Financial Consumer Agency of Canada (FCAC) will monitor banks to ensure they comply with the Code.
