PacifiCan funding application portal: Sign-in help and account management

CanadaLogin sign-in help

If you have trouble creating your CanadaLogin, or if you’ve forgotten your CanadaLogin username or password, visit CanadaLogin for individuals and organisations: Help and support.

Account management

What is a funding application portal account?

A PacifiCan funding application portal account allows an organization to apply for funding, upload files and check the status of an application. Accounts are associated with organizations (e.g., businesses and not-for-profits) rather than individuals. An organization account allows multiple individuals to access the account and work collaboratively on applications and other submissions.

Individuals need their own user profile in the portal to access an organization account.

How to create an account for an organization

Accounts should only be created by a person with authority to act on behalf of an organization. To request a PacifiCan application portal account, the applicant should:

1. Complete and submit an Account Registration form in the Create Submission tab on the portal’s dashboard. We will email them a Portal Online Agreement and Client Authorization form.
2. Designate one or more administrators to manage their organization account by listing them on the Client Authorization form.
3. Complete and sign the Portal Online Agreement and Client Authorization form and return them to us.

Once the portal administrator(s) is granted access to the organization account, they can grant access to other users and assign user permissions (read, write, submit or administrator).

How long does it take to set up an organization account?

From the time we receive your signed Portal Online Agreement and Client Authorization form, it can take up to 10 business days for your account to be approved. Your portal administrator(s) will receive an email notification when the account is activated.

How to request access to an organization’s account

Your organization’s portal administrator(s) is responsible for approving new users. Contact them to request access.

When to create more than one user profile

User profiles can only access one organization account at a time. If you need to access two or more organization accounts, you will need to create additional user profiles. You can do this by using:

• a separate email address for each user profile; OR
• email aliases of a single email address (contact your organization’s email provider to learn more)