How to Make an Access to Information Request

Possible delays in treating your request

Openness, transparency and accountability are guiding principles of the Government of Canada. However, our ability to respond to requests within the timelines mandated by the Access to Information Act and the Privacy Act may be affected by the exceptional measures put in place to curb the spread of the novel coronavirus (COVID-19) and protect the health and safety of Canadians. Access to information and personal information requests received from the public continue to be important to us. We will continue to make reasonable efforts to respond to requests, in accordance with operational realities. Thank you in advance for your patience and understanding during this period as we all navigate these unprecedented challenges.

Submitting a request online to the Parole Board of Canada

The Access to Information Online Request Service offers a convenient way to submit an access to information request.

This centralized service enables individuals to make online requests for information under the control of Government of Canada institutions instead of having to print, scan and email or mail a form to the correct institution.

An Access to Information request pertains to any general record held by a government department on their operations. If you are looking for personal information held on you by any government department, you will need to complete an Access to Personal Information Request.

Submit request online

Make a request by mail or email

To make an Access to Information request for information held by the Parole Board of Canada, you may complete the Access to Information Request Form or send a letter to the Access to Information and Privacy (ATIP) division mentioning the Act and describing the information you are seeking.

For requests for information held by other government institutions, please refer to the list of departmental Access to Information and Privacy Coordinators.

An application fee of $5 applies. You may send your application fee in the form of a cheque or money order made payable to the Receiver General for Canada.

If you need advice on how to complete an Access to Information request, contact the ATIP Division.

Phone: 613-954-5946
Fax: 613-957-3241

Please send your Access to Information request to the following address:

Access to Information and Privacy Division
Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

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