Contact the Parole Board of Canada

For general enquiries, email info@pbc-clcc.gc.ca or contact your nearest PBC regional office.

Note: the Correctional Service of Canada (CSC) is responsible for administering federal sentences of two years or more, managing correctional institutions, and supervising offenders under conditional release in the community. To contact the CSC, visit: www.csc-scc.gc.ca/contact-us/index-eng.shtml.

To request or submit offender-related information or questions (e.g. support letter, request to observe a parole hearing, etc.), contact the PBC regional office nearest to you.

To request information related to record suspensions / pardons and to get help with your application, contact:

• Information line: 1-800-874-2652 (toll-free)

• Email: suspension@pbc-clcc.gc.ca

• Regular mail:

Clemency and Record Suspension Division
Parole Board of Canada
410 Laurier Avenue West, 5th Floor
Ottawa, Ontario 
K1A 0R1

For more information, visit Record Suspensions.

To request information related to expungement and to get help with your application, contact:

• Information line: 1-800-874-2652 (toll-free) - 8:00 a.m. - 6:00 p.m. (EST), Monday-Friday

• Email: expungement-radiation@pbc-clcc.gc.ca

• Regular Mail:

Parole Board of Canada
Clemency and Record Suspension Division
410 Laurier Avenue West
Ottawa, Ontario 
K1A 0R1

For more information, visit Expungement.

To register as a victim, or to submit or request information:

• Call the Victim Information Line at 1-866-789-4636 (Toll-free) to be automatically connected to a Regional Communications Officer (RCO) in your region for assistance with and information on PBC victim services; or
• Contact the PBC regional office nearest to you.
• Visit the Victims Portal at: https://victimsportal-portailvictimes.csc-scc.gc.ca/Main/Home

For more information, visit Victims and the parole process.

To observe a PBC parole hearing:

• complete the Request to Observe a Parole Board of Canada Hearing - Application form, and once completed send it to the PBC regional office where the hearing will take place or the office nearest to you.

To request a copy of a PBC decision, complete the Decision Registry Request Form. Once completed, send the form to the PBC regional office serving the area where the offender is imprisoned or under supervision or, if not known, the office nearest to you.

For more information, visit Decision Registry.

The Parole Board of Canada (PBC) conducts regular outreach across Canada to increase awareness and understanding of its mandate, programs and services. To learn more about the PBC’s Outreach Program and/or request an outreach session, visit our Outreach page.

To make an Access to Information or Privacy Request, consult How to Make an Access to Information Request or How to Make a Personal Information Request.

The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner. Visit our Media page for contact information.

The PBC welcomes feedback on the accessibility of its programs and services. Comments or suggestions can be sent to the PBC’s Designated Official for Accessibility through the feedback form or through alternate ways listed below. All feedback may be submitted anonymously.

Alternate ways to contact the PBC about accessibility:

• Email: Accessibility.Accessibilite@pbc-clcc.gc.ca
• Voicemail: 1-833-541-3063 (toll-free)
• Mail:  Parole Board of Canada
             Designated Official for Accessibility
             410 Laurier Avenue West, 6^th floor mailroom
             Ottawa, Ontario
             K1A 0R1

Feedback received will be catalogued and included in the PBC's annual progress reports without any identifying details. To find out more about this process, read the PBC Feedback Process.

PBC Accessibility webpage

Address:

Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

Telephone: 613-954-7474

Email: Info@pbc-clcc.gc.ca 

Regional Offices

• Atlantic Regional Office
• Quebec Regional Office
• Ontario/Nunavut Regional Office
• Prairie Regional Office (Saskatoon)
• Prairie Regional Office (Edmonton)
• Pacific Regional Office

 

Atlantic Regional Office

Address:

1045 Main Street, 3rd Floor
Moncton, New Brunswick
E1C 1H1

Telephone: 506-851-6345

Fax: 506-851-6926

Email: Communications-atl@pbc-clcc.gc.ca

Contacts:

Regional Director General: Nathalie LeBlanc

Regional Manager Community Relations and Training: Daniel Saulnier

 

Quebec Regional Office

Address:

Guy-Favreau Complex
West Tower
200 René-Lévesque Blvd. West
10^th Floor, Suite 1001
Montreal, Quebec
H2Z 1X4

Telephone: 514-283-4584

Fax: 514-283-5484

Email: GEN-PBC-CLCC-QUE-Communication@pbc-clcc.gc.ca

Contacts:

Regional Director General: Lawrence Chow 

A/Regional Manager Community Relations and Training: Marilou Gagnon

 

Ontario/Nunavut Regional Office

Address:

516 O'Connor Drive
Kingston, Ontario
K7P 1N3

Telephone: 613-634-3857

Fax: 613-634-3861

Email: GEN-ONT-PBC-COMMUNICATIONS@pbc-clcc.gc.ca

Contacts:

Regional Director General: Nikki Smith

Regional Manager Community Relations and Training: Wendy Smith

 

Prairie Regional Office (Saskatoon)

Address:

101-22^nd Street East,
6^th Floor
Saskatoon, Saskatchewan
S7K 0E1

Telephone: 306-975-4228

Fax: 306-975-5892

Email: info.pra@pbc-clcc.gc.ca

Contacts:

A/Regional Director General: Paula Vargas

A/Regional Manager Community Relations and Training: Jessica Urbina

 

Prairie Regional Office (Edmonton) 

Address:

Canada Place
#720, 9700 Jasper Ave NW
Edmonton, AB
T5J 4C3

Telephone: 780-495-3404

Fax: 780-495-3475

Email: info.pra@pbc-clcc.gc.ca

Contacts:

A/Regional Director General: Paula Vargas

A/Regional Manager Community Relations and Training: Jessica Urbina

 

Pacific Regional Office

Address:

1925 McCallum Road,
2^nd Floor 
Abbotsford, British Columbia
V2S 3N2

Telephone: 604-870-2468

Fax: 604-870-2498

Email: Communications-pac@pbc-clcc.gc.ca

Contact:

Regional Director General: Harold Massey

Regional Manager Community Relations and Training: Lisa Saether