Contact the Parole Board of Canada

General Enquiries

For general enquiries, email info@pbc-clcc.gc.ca or contact your nearest PBC regional office.

Note: the Correctional Service of Canada (CSC) is responsible for administering federal sentences of two years or more, managing correctional institutions, and supervising offenders under conditional release in the community. To contact the CSC, visit: www.csc-scc.gc.ca/contact-us/index-eng.shtml.

Offenders

To request or submit offender-related information or questions (e.g. support letter, request to observe a parole hearing, etc.), contact the PBC regional office nearest to you.

Record Suspensions / Pardons

To request information related to record suspensions / pardons and to get help with your application, contact:

Information line: 1-800-874-2652 (toll-free)

Email: suspension@pbc-clcc.gc.ca

Regular mail:

Clemency and Record Suspension Division
Parole Board of Canada
410 Laurier Avenue West, 5th Floor
Ottawa, Ontario
K1A 0R1

For more information, visit Record Suspensions.

Expungement

Have a question or need assistance with your explungement application?

Contact the Parole Board of Canada at any of the following::

Telephone: 1-800-874-2652 (toll-free) - 8:00 a.m. - 6:00 p.m. (EST), Monday-Friday

Email: expungement-radiation@pbc-clcc.gc.ca

Mail:

Parole Board of Canada
Clemency and Record Suspension Division
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

For more information, visit Expungement.

Victim Services

To register as a victim, or to submit or request information:

Call the Victim Information Line at 1-866-789-4636 (Toll-free) to be automatically connected to a Regional Communications Officer (RCO) in your region for assistance with and information on PBC victim services; or
Call the PBC regional office nearest to you.
Visit the Victims Portal at: https://victimsportal-portailvictimes.csc-scc.gc.ca/Main/Home

For more information, visit Victims and the parole process.

Observing a Hearing

To observe a PBC parole hearing:

complete the Request to Observe a Hearing and/or Present a Victim Statement form, and once completed send it to the PBC regional office where the hearing will take place or the office nearest to you.

Decision Registry

To request a copy of a PBC decision, complete the Decision Registry Request Form. Once completed, send the form to the PBC regional office serving the area where the offender is imprisoned or under supervision or, if not known, the office nearest to you.

For more information, visit Decision Registry.

PBC Outreach Program

The Parole Board of Canada (PBC) conducts regular outreach across Canada to increase awareness and understanding of its mandate, programs and services. To learn more about the PBC’s Outreach Program and/or request an outreach session, visit our Outreach page.

Access to Information or Privacy Request

To make an Access to Information or Privacy Request, consult How to Make an Access to Information Request or How to Make a Personal Information Request.

Media Enquiries

The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner. Visit our Media page for contact information.

National Office

Address:

Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

Telephone: 613-954-7474

Email: Info@pbc-clcc.gc.ca

Regional Offices

Atlantic Regional Office
Quebec Regional Office
Ontario/Nunavut Regional Office
Prairie Regional Office (Saskatoon)
Prairie Regional Office (Edmonton)
Pacific Regional Office

Atlantic Regional Office

Address:

1045 Main Street,
1^st floor, Unit 101
Moncton, New Brunswick
E1C 1H1

Telephone: 506-851-6345

Fax: 506-851-6926

Email: Communications-atl@pbc-clcc.gc.ca

Contacts:

Regional Director General: Nathalie LeBlanc

Regional Manager Community Relations and Training: Lynne O'Brien

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