Contact the Parole Board of Canada
Important Notice - Fraudulent Calls
There have been reports of a telephone scam that is using Parole Board of Canada and other Government of Canada phone numbers to disguise the fraudulent calls. Victims of these fraudulent calls have reported being told that they owe money and to provide personal information including their social insurance number. If you receive a call of this nature, do not comply with their demands and contact the Canadian Anti-Fraud Centre at 1-888-495-8501. If you believe that you have fallen victim to such fraud, call your local police as soon as possible.
For information regarding other fraud and scams, visit the Canadian Anti-Fraud Centre’s website.
Find out how to contact the Parole Board of Canada (PBC).
Offenders
To request or submit offender-related information or questions (e.g. support letter, request to observe a parole hearing, etc.), contact the PBC regional office nearest to you.
Record Suspensions / Pardons
To request information related to record suspensions / pardons and to get help with your application, contact:
- Information line: 1-800-874-2652 (toll-free)
- Email: suspension@pbc-clcc.gc.ca
- Regular mail:
Clemency and Record Suspension Division
Parole Board of Canada
410 Laurier Avenue West, 5th Floor
Ottawa, Ontario
K1A 0R1
For more information, visit Record Suspensions.
Expungement
Have a question or need assistance with your explungement application?
Contact the Parole Board of Canada at any of the following::
- Telephone: 1-800-874-2652 (toll-free) - 8:00 a.m. - 6:00 p.m. (EST), Monday-Friday
- Mail:
Parole Board of Canada
Clemency and Record Suspension Division
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1
For more information, visit Expungement.
Victim Services
To register, submit, or request information as a victim:
- Call the Victim Information Line at 1-866-789-4636 (Toll-free) to be automatically connected to a Regional Communications Officer (RCO) in your region for assistance with and information on PBC victim services.
For more information, visit Victims and the parole process.
Observing a Hearing
To observe a PBC parole hearing:
- complete the Request to Observe a Hearing and/or Present a Victim Statement form, and once completed send it to the PBC regional office where the hearing will take place or the office nearest to you.
Decision Registry
To request a copy of a PBC decision, complete the Decision Registry Request Form. Once completed, send the form to the PBC regional office serving the area where the offender is imprisoned or under supervision or, if not known, the office nearest to you.
For more information, visit Decision Registry.
Access to Information or Privacy Request
To make an Access to Information or Privacy Request, consult How to Make an Access to Information Request or How to Make a Personal Information Request.
Media Enquiries
The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner. Visit our Media page for contact information.
Don't see your topic of interest listed?
Don’t see your topic of interest listed? Send us an email at info@pbc-clcc.gc.ca or contact your nearest PBC regional office.
By geographical location:
National Office
Address:
Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1
Telephone: 613-954-7474
Email: Info@pbc-clcc.gc.ca
Contacts:
Chairperson: Jennifer Oades
Executive Vice-Chairperson: Sylvie Blanchet
Executive Director General: Daryl Churney
Director, Public Affairs and Partnerships: Mark Prieur
Director, Clemency and Record Suspension: Lisa Noseworthy
Regional Offices
Regional Offices
- Atlantic Regional Office
- Quebec Regional Office
- Ontario/Nunavut Regional Office
- Prairie Regional Office (Saskatoon)
- Prairie Regional Office (Edmonton)
- Pacific Regional Office
Atlantic Regional Office
Address:
1045 Main Street,
1st floor, Unit 101
Moncton, New Brunswick
E1C 1H1
Telephone: 506-851-6345
Fax: 506-851-6926
Email: Communications-atl@pbc-clcc.gc.ca
Contacts:
A/Regional Director General: Nathalie LeBlanc
Regional Manager Community Relations and Training: Lynne O'Brien
Quebec Regional Office
Address:
Guy-Favreau Complex
West Tower
200 René-Lévesque Blvd. West
10th Floor, Suite 1001
Montreal, Quebec
H2Z 1X4
Telephone: 514-283-4584
Fax: 514-283-5484
Email: GEN-PBC-CLCC-QUE-Communication@pbc-clcc.gc.ca
Contacts:
Regional Director General: Martin J. van Ginhoven
A/Regional Manager Community Relations and Training: Geneviève Ricard
Ontario/Nunavut Regional Office
Address:
516 O'Connor Drive
Kingston, Ontario
K7P 1N3
Telephone: 613-634-3857
Fax: 613-634-3861
Email: GEN-ONT-PBC-COMMUNICATIONS@pbc-clcc.gc.ca
Contacts:
Regional Director General: Michelle Van De Bogart
Regional Manager Community Relations and Training: Holly Knowles
Prairie Regional Office (Saskatoon)
Address:
101-22nd Street East,
6th Floor
Saskatoon, Saskatchewan
S7K 0E1
Telephone: 306-975-4228
Fax: 306-975-5892
Email: info.pra@pbc-clcc.gc.ca
Contacts:
Regional Director General: Heather Hamilton
Regional Manager Community Relations and Training: Paula Vargas
Prairie Regional Office (Edmonton)
Address:
Canada Place
#720, 9700 Jasper Ave NW
Edmonton, AB
T5J 4C3
Telephone: 780-495-3404
Fax: 780-495-3475
Email: info.pra@pbc-clcc.gc.ca
Contacts:
Regional Director General: Heather Hamilton
Regional Manager Community Relations and Training: Paula Vargas
Pacific Regional Office
Address:
1925 McCallum Road,
2nd Floor
Abbotsford, British Columbia
V2S 3N2
Telephone: 604-870-2468
Fax: 604-870-2498
Email: Communications-pac@pbc-clcc.gc.ca
Contact:
Regional Director General: Harold Massey
A/Regional Manager Community Relations and Training: Lisa Saether
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