Contact the Parole Board of Canada

Note: 

Do not transmit sensitive personal information via email.

Find out how to contact the Parole Board of Canada (PBC).

General Enquiries

For general enquiries, email info@pbc-clcc.gc.ca or contact your nearest PBC regional office.

Note: the Correctional Service of Canada (CSC) is responsible for administering federal sentences of two years or more, managing correctional institutions, and supervising offenders under conditional release in the community. To contact the CSC, visit: www.csc-scc.gc.ca/contact-us/index-eng.shtml.

Offenders

To request or submit offender-related information or questions (e.g. support letter, request to observe a parole hearing, etc.), contact the PBC regional office nearest to you.

Record Suspensions / Pardons

To request information related to record suspensions / pardons and to get help with your application, contact:

  • Information line: 1-800-874-2652 (toll-free)
  • Regular mail:

Clemency and Record Suspension Division
Parole Board of Canada
410 Laurier Avenue West, 5th Floor
Ottawa, Ontario 
K1A 0R1

For more information, visit Record Suspensions.

Expungement

Have a question or need assistance with your explungement application?

Contact the Parole Board of Canada at any of the following::

  • Telephone: 1-800-874-2652 (toll-free) - 8:00 a.m. - 6:00 p.m. (EST), Monday-Friday
  • Mail:

Parole Board of Canada
Clemency and Record Suspension Division
410 Laurier Avenue West
Ottawa, Ontario 
K1A 0R1

For more information, visit Expungement.

Victim Services

To register as a victim, or to submit or request information:

For more information, visit Victims and the parole process.

Observing a Hearing

To observe a PBC parole hearing:

Decision Registry

To request a copy of a PBC decision, complete the Decision Registry Request Form. Once completed, send the form to the PBC regional office serving the area where the offender is imprisoned or under supervision or, if not known, the office nearest to you.

For more information, visit Decision Registry.

PBC Outreach Program

The Parole Board of Canada (PBC) conducts regular outreach across Canada to increase awareness and understanding of its mandate, programs and services. To learn more about the PBC’s Outreach Program and/or request an outreach session, visit our Outreach page.

Access to Information or Privacy Request

To make an Access to Information or Privacy Request, consult How to Make an Access to Information Request or How to Make a Personal Information Request.

Media Enquiries 

The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner. Visit our Media page for contact information.

By geographical location:

National Office

Address:

Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

Telephone: 613-954-7474

Email: Info@pbc-clcc.gc.ca 

Regional Offices

Regional Offices

 

Atlantic Regional Office

Address:

1045 Main Street,
1st floor, Unit 101
Moncton, New Brunswick
E1C 1H1

Telephone: 506-851-6345

Fax: 506-851-6926

Email: Communications-atl@pbc-clcc.gc.ca

Contacts:

Regional Director General: Nathalie LeBlanc

Regional Manager Community Relations and Training: Lynne O'Brien

 

Quebec Regional Office

Address:

Guy-Favreau Complex
West Tower
200 René-Lévesque Blvd. West
10th Floor, Suite 1001
Montreal, Quebec
H2Z 1X4

Telephone: 514-283-4584

Fax: 514-283-5484

Email: GEN-PBC-CLCC-QUE-Communication@pbc-clcc.gc.ca

Contacts:

Regional Director General: Lawrence Chow 

A/Regional Manager Community Relations and Training: Leyla Mavaddat

 

Ontario/Nunavut Regional Office

Address:

516 O'Connor Drive
Kingston, Ontario
K7P 1N3

Telephone: 613-634-3857

Fax: 613-634-3861

Email: GEN-ONT-PBC-COMMUNICATIONS@pbc-clcc.gc.ca

Contacts:

Regional Director General: Nikki Smith

Regional Manager Community Relations and Training: Wendy Smith

 

Prairie Regional Office (Saskatoon)

Address:

101-22nd Street East,
6th Floor
Saskatoon, Saskatchewan
S7K 0E1

Telephone: 306-975-4228

Fax: 306-975-5892

Email: info.pra@pbc-clcc.gc.ca

Contacts:

Regional Director General: Heather Hamilton

A/Regional Manager Community Relations and Training: Michelle Goring

 

Prairie Regional Office (Edmonton) 

Address:

Canada Place
#720, 9700 Jasper Ave NW
Edmonton, AB
T5J 4C3

Telephone: 780-495-3404

Fax: 780-495-3475

Email: info.pra@pbc-clcc.gc.ca

Contacts:

Regional Director General: Heather Hamilton

A/Regional Manager Community Relations and Training: Michelle Goring

 

Pacific Regional Office

Address:

1925 McCallum Road,
2nd Floor 
Abbotsford, British Columbia
V2S 3N2

Telephone: 604-870-2468

Fax: 604-870-2498

Email: Communications-pac@pbc-clcc.gc.ca

Contact:

Regional Director General: Harold Massey

Regional Manager Community Relations and Training: Lisa Saether

 

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