Contact information

Please note that, unless otherwise identified, email and Web forms are not secure forms of transmission and therefore should not be used to transmit sensitive personal information.

General enquiries

For questions or comments of a general nature, please select one of the following options:

• E-mail: info@PBC-CLCC.gc.ca
• Telephone: Please contact the regional office closest to you
• Regular mail:
  • Parole Board of Canada
    Communications Division
    410 Laurier Avenue West
    Ottawa, Ontario
    K1A 0R1

Record Suspension and Clemency enquiries

For questions relating to the status of your record suspension (or pardon) application or other information on record suspensions and clemency, please select one of the following options: 

• Email: suspension@pbc-clcc.gc.ca
• Record Suspension Info number: 1-800-874-2652 (toll-free)

Notice of any changes in your mailing address must be sent in writing to:

Or by fax: 613-941-4981

Note: Your notice must include your full name, your date of birth, your personal reference number, if available, and your signature.

Victim information

For questions relating to victim registration or information, call the 1-800 Victims Info line at 1-866-789-INFO (4636) to be automatically connected with a Regional Communications Officer (RCO) in your region.

National Office and Regional Offices

• National Office
• Atlantic Regional Office
• Quebec Regional Office
• Ontario/Nunavut Regional Office
• Prairies Regional Office (Saskatoon)
• Prairies Regional Office (Edmonton)
• Pacific Regional Office

National Office

Address:

410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

Telephone: 613-954-7474

Contact:

Chairperson:
Harvey J. Cenaiko

Executive Vice-Chairperson:
vacant

Regional Offices

Atlantic Regional Office

Address:

1045 Main Street,
1^st floor, Unit 101
Moncton, New Brunswick
E1C 1H1

Telephone: 506-851-6345
Fax: 506-851-6926

Contact:

Regional Director General:
Sylvie Blanchet

Quebec Regional Office

Address:

Guy-Favreau Complex
West Tower
200 René-Lévesque Blvd. West
10^th Floor, Suite 1001
Montreal, Quebec
H2Z 1X4

Telephone: 514-283-4584
Fax: 514-283-5484

Contact:

Regional Director General:
Martin J. van Ginhoven

Regional Manager Community Relations
and Training (RMCRT):
Fanny Therrien

Ontario/Nunavut Regional Office

Address:

516 O'Connor Drive
Kingston, Ontario
K7P 1N3

Telephone: 613-634-3857
Fax: 613-634-3861

Contact:

Acting Regional Director General:
Nicki Smith

Regional Manager Community Relations
and Training (RMCRT):
Holly Knowles

Prairie Regional Office (Saskatoon)

Address:

101-22^nd Street East,
6^th Floor
Saskatoon, Saskatchewan
S7K 0E1

Telephone: 306-975-4228
Fax: 306-975-5892

Contact:

Acting Regional Director General:
Gary C. Sears

Acting Deputy Regional Director General:
Egan Day

Prairie Regional Office (Edmonton) 

Address:

Canada Place

#720, 9700 Jasper Ave NW

Edmonton, AB

T5J 4C3

Contact:

Acting Regional Director General:
Gary C. Sears

Acting Deputy Regional Director General:
Egan Day

Pacific Regional Office

Address:

1925 McCallum Road,
2^nd Floor 
Abbotsford, British Columbia
V2S 3N2

Telephone: 604-870-2468
Fax: 604-870-2498

Contact:

Regional Director General:
Harold Massey

Regional Manager Community Relations
and Training (RMCRT):
Patrick Storey

Media

The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner.

To request a copy of a decision, please contact the regional office nearest you. You will need to complete and submit the Decision Registry Request Form.

To register to observe a hearing, please contact the regional office where the hearing is scheduled to take place. You will need to complete and submit the Request to Observe a Hearing Form.

Media Contacts