Contact information

 

Find out how to contact the Parole Board of Canada (PBC).

By topic:

Offenders

To request or submit offender-related information or questions (e.g. support letter, request to observe a parole hearing, etc.), contact the PBC regional office nearest to you.

Record Suspensions / Pardons

To request information related to record suspensions / pardons and to get help with your application, contact:

  • Information line: 1-800-874-2652 (toll-free)
  • Regular mail:

Parole Board of Canada, 
ATTN: Clemency and Record Suspension Division
410 Laurier Avenue West, 5th Floor
Ottawa, Ontario 
K1A 0R1

For more information, visit Record Suspensions.

Victim Services

To register, submit, or request information as a victim:

  • Call the Victim Information Line at 1-866-789-4636 (Toll-free) to be automatically connected to a Regional Communications Officer (RCO) in your region for assistance with and information on PBC victim services.

For more information, visit Victims and the parole process.

Observing a Hearing

To observe a PBC parole hearing:

Decision Registry

To request a copy of a PBC decision, complete the Decision Registry Request Form. Once completed, send the form to the PBC regional office serving the area where the offender is imprisoned or under supervision or, if not known, the office nearest to you.

For more information, visit Decision Registry

Access to Information or Privacy Request

To make an Access to Information or Privacy Request, consult How to Make an Access to Information Request or How to Make a Personal Information Request.

Media enquiries

The Parole Board of Canada (PBC) is committed to providing media with information on its policies and operations in a timely and transparent manner.

To request a copy of a decision, please contact the regional office nearest you. You will need to complete and submit the Decision Registry Request Form.

To register to observe a hearing, please contact the regional office where the hearing is scheduled to take place. You will need to complete and submit the Request to Observe a Hearing Form.

Media Contacts

National Office (Ottawa)

Email: media@pbc-clcc.gc.ca
Telephone: 613-960-1856

Atlantic Regional Office

Lynne O’Brien
Email: Communication-atl@pbc-clcc.gc.ca
Telephone: 506-851-6491
Fax: 506-851-6926

Quebec Regional Office

Fanny Therrien 
Email: Fanny.Therien@pbc-clcc.gc.ca
Telephone: 514-283-4584
Fax: 514-283-5484

Ontario Regional Office

Holly Knowles 
Email: media_on@pbc-clcc.gc.ca
Telephone: 613-384-2748
Fax: 613-634-3861

Prairie* Regional Office

Gary C. Sears 
Email: Gary.Sears@pbc-clcc.gc.ca
Telephone: 780-495-4290
Fax: 780-495-4403

* Alberta, Northwest Territories, Saskatchewan, Manitoba, Northwestern Ontario

Pacific Regional Office

Lisa Saether 
Email: media_pac@pbc-clcc.gc.ca
Telephone: 604-870-2488
Fax: 604-870-2498

Don’t see your topic of interest listed?

Don’t see your topic of interest listed? Send us an email at info@pbc-clcc.gc.ca

By geographical location:

National Office

Address:

Parole Board of Canada
410 Laurier Avenue West
Ottawa, Ontario
K1A 0R1

Telephone: 613-954-7474

Email: Info@pbc-clcc.gc.ca 

Contacts:

Chairperson: Harvey J. Cenaiko

Executive Vice-Chairperson: vacant

Chief Operating Officer: Talal Dakalbab

Public Affairs Director: Jennifer McNaughtan

Regional Offices

Regional Offices

 

Atlantic Regional Office

Address:

1045 Main Street,
1st floor, Unit 101
Moncton, New Brunswick
E1C 1H1

Telephone: 506-851-6345

Fax: 506-851-6926

Email: Communication-atl@pbc-clcc.gc.ca

Contacts:

Regional Director General: Sylvie Blanchet

Regional Manager Community Relations and Training: Lynne O'Brien

 

Quebec Regional Office

Address:

Guy-Favreau Complex
West Tower
200 René-Lévesque Blvd. West
10th Floor, Suite 1001
Montreal, Quebec
H2Z 1X4

Telephone: 514-283-4584

Fax: 514-283-5484

Contacts:

Regional Director General: Martin J. van Ginhoven

Regional Manager Community Relations and Training: Fanny Therrien

 

Ontario/Nunavut Regional Office

Address:

516 O'Connor Drive
Kingston, Ontario
K7P 1N3

Telephone: 613-634-3857

Fax: 613-634-3861

Email: GEN-ONT-PBC-COMMUNICATIONS@pbc-clcc.gc.ca

Contacts:

Acting Regional Director General: Michelle Van De Bogart

Regional Manager Community Relations and Training: Holly Knowles

 

Prairie Regional Office (Saskatoon)

Address:

101-22nd Street East,
6th Floor
Saskatoon, Saskatchewan
S7K 0E1

Telephone: 306-975-4228

Fax: 306-975-5892

Email: info.pra@pbc-clcc.gc.ca

Contacts:

Acting Regional Director General: Gary C. Sears

Acting Deputy Regional Director General: Cory Black

 

Prairie Regional Office (Edmonton) 

Address:

Canada Place
#720, 9700 Jasper Ave NW
Edmonton, AB
T5J 4C3

Telephone: 780-495-3404

Fax: 780-495-3475

Email: info.pra@pbc-clcc.gc.ca

Contacts:

Acting Regional Director General: Gary C. Sears

Acting Deputy Regional Director General: Cory Black

 

Pacific Regional Office

Address:

1925 McCallum Road,
2nd Floor 
Abbotsford, British Columbia
V2S 3N2

Telephone: 604-870-2468

Fax: 604-870-2498

Email: Communications-pac@pbc-clcc.gc.ca

Contact:

Regional Director General: Harold Massey

Regional Manager Community Relations and Training: Lisa Saether

 

 

Note: Do not transmit sensitive personal information via email.

 

 

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