Backgrounder: Government of Canada invests millions into mental health and distress centres


June 11, 2021

Supporting the mental health and well-being of Canadians, particularly during the COVID-19 pandemic, is a priority for the Government of Canada. A $50 million investment to increase the capacity of distress centres across the country, announced in the 2020 Fall Economic Statement, will help connect Canadians to the appropriate supports and resources.

This funding will provide distress centres across Canada with the support they need to meet increased demand for crisis services, including support for the following activities:

  • Hiring of new staff, including support for recruitment, onboarding and training as well as increases to staff time;
  • Managing increased demand for service delivery during the COVID-19 pandemic, including supporting changes to service delivery (e.g. tools that support the shift to virtual operations and office related costs for infection control/COVID-19 prevention);
  • New or adapted resources for responders; and
  • Knowledge exchange - meetings, communities of practice to share lessons learned.

Funding is being disbursed according to the number of interactions that a centre responded to in 2020.

The following centres responded to fewer than 5,000 interactions in 2020 and will each receive $75,000
Organization Location / Jurisdiction
Nunavut Kamatsiaqtut Help Line Iqaluit, Nunavut
The Trail Family and Individual Resource Centre Society Trail, British Columbia
Portage Family Abuse Prevention Centre Inc. Portage la Prairie, Manitoba
Canadian Mental Health Association, Alberta South South Lethbridge, Alberta
S.U.C.C.E.S.S. (also known as United Chinese Community Enrichment Services Society) Vancouver, British Columbia
Telephone Aid Line Kingston Kingston, Ontario
Canadian Mental Health Association, Yukon Division Whitehorse, Yukon
Kawartha Sexual Assault Centre Peterborough, Ontario
Centre d'action bénévole Laviolette Trois-Rivières, Québec
Oshawa-Durham Rape Crisis Centre Oshawa, Ontario
The Social Service Bureau of Sarnia-Lambton Incorporated (Family Counselling Centre) Sarnia, Ontario
Canadian Mental Health Association, Cariboo Chilcotin Branch Williams Lake, British Columbia
Canadian Mental Health Association for the Kootenays North Cranbrook, British Columbia
The following centres responded to between 5,000 to 19,999 interactions in 2020 and will each receive $150,000
Organization Location / Jurisdiction
Eskasoni Band Council Eskasoni, Nova Scotia
JEVI Centre de prévention du suicide - Estrie Sherbrooke, Québec
Centre d'écoute et de prévention suicide Drummond Drummondville, Québec
Centre d'écoute de Laval Laval, Québec
Tel-Aide Région du Suroît Salaberry-de-Valleyfield, Québec
Madame Vanier Children's Services London, Ontario
Centre L'Autre Maison Inc. Montréal, Québec
L'îlot-Centre de crise et de prévention du suicide de Laval Laval, Québec
Canadian Mental Health Association Lambton Kent Branch Chatham, Ontario
Canadian Mental Health Association, Vernon and District Branch Vernon, British Columbia
Convergence action bénévole Lévis, Québec
Family Counselling and Support Services for Guelph Wellington Guelph, Ontario
Tel-Aide 02 Saguenay - Lac-Saint-Jean/Nord du Québec Chicoutimi, Québec
Centre de prévention du suicide région 02 inc. Chicoutimi, Québec
St. Leonard's Community Services Inc. Brantford, Ontario
Sara Riel Inc. Winnipeg, Manitoba
Briser l'isolement chez les aînés, Centre d'écoute Chambly, Québec
S.O.S. ONDE AMITIÉ Thetford Mines, Québec
Centre d'ecoute et de prévention du suicide Beauce-Etchemins St-Georges, Québec
KUU-US Crisis Line Society Port Alberni, British Columbia
Wood's Homes Calgary, Alberta
Tel-Écoute Montréal, Québec
Crisis Prevention, Intervention & Information Centre for Northern BC Prince George, British Columbia
Centre de prévention du suicide Accalmie Trois-Rivières, Québec
Canadian Mental Health Association, Simcoe County Branch Barrie, Ontario
Kelowna Community Resources Society Kelowna, British Columbia
Tel-Aide Outaouais Ottawa, Ontario
The following centres responded to over 20,000 interactions in 2020 and will each receive $250,000
Organization Location / Jurisdiction
Distress Centres of Greater Toronto Toronto, Ontario
Canadian Mental Health Association/Peel Branch Brampton, Ontario
Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville Saint Jean sur Richelieu, Québec
Vancouver Island Crisis Society Nanaimo, British Columbia
Crisis Intervention and Suicide Prevention Centre of British Columbia Vancouver, British Columbia
York Support Services Network (YOR-SUP-NET SUPPORT SERVICE NETWORK) Aurora, Ontario
Centre Interligne Montréal, Québec
Distress Centre of Ottawa and Region Ottawa, Ontario
Options Community Services Society Surrey, British Columbia
Distress Centre Halton Oakville, Ontario
Canadian Mental Health Association, Waterloo Wellington Dufferin Branch Guelph, Ontario
Saskatoon Crisis Intervention Service Saskatoon, Saskatchewan
Klinic Community Health (Klinic, Inc.) Winnipeg, Manitoba
Canadian Mental Health Association - Edmonton Region Edmonton, Alberta
Distress Centre Calgary Calgary, Alberta
Distress Centre of Niagara Inc. Thorold, Ontario
Canadian Mental Health Association Elgin-Middlesex London, Ontario
Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: