Contact the Public Health Agency of Canada
Notice on mailing publications
In alignment with the Government of Canada's Greening Government Strategy and our shift to digital, publication orders are being paused as we transition to a new print-on-demand model. All publications remain available online at Canada.ca.
On this page
Before contacting us
Check answers to commonly asked questions. We will not respond to inquiries for which the information is already available on the website.
Most requested web content
Our most requested web pages are as follows:
Vaccines and immunization
Access your or your child's vaccine record
Contact your primary health care provider or your local, provincial or territorial public health unit.
Canadian Immunization Guide (CIG)
The guide is maintained online and updated regularly (no hard copy is available).
Immunizing children visiting Canada
Vaccination programs are managed by provincial and territorial authorities. Contact the relevant health ministry for guidance.
Provincial and territorial health links
Vaccinations for travel
Consult a health care provider or travel health clinic preferably 6 weeks before travel. Access travel health resources and designated yellow fever vaccination centres.
Funding opportunities
The Public Health Agency of Canada offers grants and contributions for public health initiatives that are announced throughout the year. Information on open funding opportunities is available.
Employment at the Public Health Agency of Canada
To apply for positions at the Public Health Agency of Canada, send your CV to our general careers mailbox at careers-carrieres@hc-sc.gc.ca.
All open positions across the agency and other federal government departments are posted online.
Student opportunities and internships
Co-op and internship programs
All postings are sent directly to university or college co-op programs. Connect with your academic co-op/practicum coordinator for available opportunities. Applicants must submit a CV and cover letter by the deadline indicated on the posting. Access eligibility and program details.
Post-Secondary Co-op/Internship Program
International students
Agency internships prioritize students registered in Canadian universities. Access information for working or studying in Canada.
Work as an international student or recent graduate
For additional guidance, contact our student office at students-etudiants@hc-sc.gc.ca.
Contact us online by web form
Using this form
This form is not for:
- sending personal information, such as medical records or passports, as we can't respond to emails containing personal medical information
- requesting individual medical advice, as you must consult your health care provider or your local public health authority for appropriate care
- in the event of a medical or public health emergency, call 9-1-1 or your local emergency services immediately
Please keep your correspondence respectful, as we will not respond to abusive correspondence. We reserve the right to report disrespectful emails and block addresses that send abusive messages.
Privacy statement
This email isn't secure. Any information sent to this mailbox may be collected, used or disclosed in accordance with the Privacy Act and Access to Information Act. If you have sent personal or sensitive information to this address, we can't guarantee confidentiality.
Learn more:
- Privacy Act
- Info Source: Access to information and privacy
- Standard personal information banks: Executive correspondence
Why we collect your personal information
The Public Health Agency of Canada will follow up with you about the questions or comments that you submit. This is the only reason why we ask for this information.
Sharing your personal information
Your personal information may be shared with other federal institutions:
- to adequately address your questions or comments
- where the correspondence impact their roles and responsibilities
Omitting your personal information
If you choose not to provide the requested information, we won't be able to respond to you or process your inquiry.
Your rights
You have the right to access and request a correction or notation to your personal information. You also have a right to complain to the privacy commissioner of Canada if you feel your personal information has been handled improperly.
Contact form
For emails we can respond to, we'll reply as soon as possible.
Required fields are marked with an asterisk (*).
Find an office or contact us by phone
Public Health Agency of Canada
130 Colonnade Rd
A.L. 6501H
Ottawa ON K1A 0K9
Toll-free: 1-844-280-5020
Public Health Agency of Canada
1015 Arlington St
Winnipeg MB R3E 3R2
Media Relations line
613-957-2983