Human resources and pay: Standing Committee on Government Operations and Estimates—May 29, 2023

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Phoenix IBM and pay stabilization procurement initiatives

Context

This note focuses on vendor support on the Phoenix file (IBM/innovation challenge) as well as other pay stabilization procurement initiatives.

Note: All questions related to next generation (NextGen) human resources (HR) and pay solution are in a separate question period card developed by Shared Services Canada (SSC).

Suggested response

If pressed on the IBM contract history:

If pressed on the McKinsey contract for accelerator services:

If pressed on the McKinsey contract amendment award for accelerator services:

Phoenix salary overpayments

Context

This note focuses on Phoenix salary overpayments. A salary overpayment is an amount of money paid to an employee to which they are not entitled. Overpayments exist for current and former employees.

Notes:

Suggested response

If pressed on support to current and former employees:

If pressed on debt write-off of statute barred salary overpayments:

Processing of pay transactions

Context

This note focuses on the efforts and progress to stabilize the administration of pay, manage intake of pay transactions, and the ongoing reduction of the backlog.

Note: All questions related to NextGen HR and pay solution are in a separate question period card developed by SSC.

Suggested response

If pressed on the recent increases in the overall queue and backlog:

Pay stabilization and next generation human resources and pay initiatives

Context

This note focuses on efforts and progress to provide support to employees and stabilize the administration of pay, financial investments in Phoenix and the NextGen HR and pay initiative.

Notes:

Suggested response

If pressed on the backlog:

If pressed on support to employees:

If pressed on specific actions:

If pressed on next steps on the NextGen HR and pay initiative:

If pressed on the cost of the NextGen HR and pay initiative:

If pressed on the testing approach of pay and HR solution:

Document navigation for "Standing Committee on Government Operations and Estimates: May 29, 2023"

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