Standing Committee on Indigenous and Northern Affairs: December 9, 2024
Indigenous procurement
Date: December 9, 2024
Location: In person
On this page
- Opening statement
- Increasing Indigenous involvement in procurement
- Fraudulent billing
- Office of Supplier Integrity and Compliance
- Global Health Imports
- Procurement with Dalian and Coradix
- Increasing Indigenous involvement in procurement at Shared Services Canada
- Follow-up information: Standing Committee on Government Operations and Estimates appearance on October 17, 2024
Opening statement
For:
The Hon. Jean-Yves Duclos
Minister, Public Services and Procurement Canada
Standing Committee on Indigenous and Northern Affairs
Study on Indigenous Procurement
House of Commons
December 9, 2024
Word count: 580
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Opening
Thank you Mr. Chair for inviting me to discuss the important issue of Indigenous procurement.
I’d like to begin by acknowledging that the land on which we are meeting is the traditional unceded territory of the Algonquin Anishinaabe Peoples.
With me today are two officials from Public Services and Procurement Canada (PSPC):
- Arianne Reza, Deputy Minister
- Catherine Poulin, Assistant Deputy Minister, Departmental Oversight Branch
The Government of Canada recognizes the negative and ongoing impact of colonization on the self-determination and economic independence of Indigenous Peoples.
That’s why, since 2015, the Canadian government has been using a cross‑cutting, cross-departmental approach to accelerate reconciliation with Indigenous Peoples.
Procurement Strategy for Indigenous Business
My department, PSPC, participates in these reconciliation efforts by ensuring that Indigenous companies and entrepreneurs are involved in the Government of Canada’s procurement process.
For many years now, the Procurement Strategy for Indigenous Business program has been an important government tool for economic reconciliation.
Here are some tangible results and successes:
PSPC is working with the Algonquin Anishinaabe Peoples (host nation), the Assembly of First Nations, Inuit Tapiriit Kanatami and the Métis National Council to include Indigenous themes, arts and materials in Parliamentary Precinct projects, such as the Centre Block, the new Parliament Welcome Centre, the grounds of Parliament Hill, and the Block 2 redevelopment project.
Or the Future Aircrew Training Program (FAcT), a $1.7B initiative to modernize pilot and aircrew training for the Royal Canadian Air Force that includes a clear commitment to dedicate at least 5% of the contract value to creating professional and skilled employment opportunities for Indigenous workers, from apprenticeships to executive roles.
Or the Canada Dental Care Plan, with a 3-year partnership between Sun Life and the Tribal Wi-Chi-Way-Win Capital Corporation that will create more than 175 jobs in Winnipeg.
The government relies on the Indigenous Business Directory to administer the strategy, and I know that Indigenous Services Canada is working with its partners and exploring new ways to improve the verification process.
Mr. Chair, the government is committed to ensuring opportunities set aside for these suppliers are accessed solely by Indigenous businesses.
Actions taken to protect the integrity of federal procurement
In the last year, the government has taken firm action to protect the integrity of the federal procurement system from the effects of bad actors.
But let me make something clear Mr. Chair: process for fraudulent cases should be free of any political interference.
This is why, at PSPC, we created the Office of Supplier Integrity and Compliance, or Office of Supplier Integrity and Compliance (OSIC), to enhance the department’s capacity to respond to instances of supplier wrongdoing.
OSIC is acting independently from political interference and already ruled against cases where there were proof or concerns of wrongdoing.
We also introduced the new Ineligibility and Suspension Policy to provide OSIC with a range of actions on a much broader scope of misconduct. For example, suppliers who violate the integrity of the procurement process can be suspended and debarred, even without a criminal charge or conviction.
Mr. Chair, the process by which concerns are assessed by OSIC can happen in two ways: departments and agencies can come forward with concerns about wrongdoing, or OSIC can initiate an assessment itself based on information provided by a trusted source.
In either case, Mr. Chair, it is critical that PSPC is made aware of wrongdoing as soon as possible so steps can be taken to rectify the situation. And I can tell you that officials at my department are actively engaged with other federal organizations to ensure that instances of supplier misconduct are promptly referred to OSIC.
Closing
Mr. Chair, PSPC will continue to use the government’s buying power to help advance economic reconciliation.
Canada’s prosperity cannot afford to exclude the diverse range of ideas, skills and experience Indigenous businesses and people contribute.
To realize this potential, we must safeguard the integrity of Canada’s federal procurement system and ensure value for money.
Thank you, and I welcome the committee’s questions.
Increasing Indigenous involvement in procurement
Issue
Public Services and Procurement Canada (PSPC), in partnership with Indigenous Services Canada (ISC) and the Treasury Board of Canada Secretariat (TBS), are actively working to increase the participation of Indigenous businesses in federal procurement.
Key facts
- The department has a minimum target to award 5% of the total value of procurements to Indigenous businesses. In 2022-2023, PSPC awarded 2.7% ($139 million) of the total value of its procurements to Indigenous businesses
- Not public: In 2023-2024, PSPC awarded 3.4% ($143 million) of the total value of its procurements to Indigenous businesses
- Despite there being 60,000 Indigenous businesses in Canada, as of October 15, 2024, there are only approximately 2,900 businesses on the ISC-led Indigenous Business Directory
Key messages
- PSPC is committed to economic reconciliation with Indigenous peoples, and is working with ISC and TBS to increase Indigenous participation in federal procurement to meet the minimum target of 5% government-wide
- While PSPC did not achieve its 5% target in the 2022 to 2023 fiscal year, the department undertook extensive engagement initiatives with Indigenous partners to highlight Indigenous procurement opportunities, and outline the support available
- PSPC’s methodology did not account for the value of subcontracts awarded to Indigenous companies by non-Indigenous suppliers. Starting in 2024-2025, this has been adjusted to properly represent the value of contracts awarded to Indigenous businesses
If pressed on the 5% commitment:
- The Government of Canada is engaging Indigenous partners to help identify and reduce barriers to participation in federal procurement
- PSPC is taking concrete actions in this regard, such as:
- Indigenous-by-default approaches, where Indigenous participation must be considered in all procurements
- the inclusion of Indigenous Participation Plans in contracts to provide subcontracting opportunities and other economic benefits like training and employment, and
- limited bidding to allow for a procurement to be limited Indigenous businesses
If pressed on the Indigenous Business Directory and verification of Indigeneity:
- ISC is responsible for the verification of a business’s ability to meet the eligibility requirements to be listed on the Indigenous Business Directory
- It also confirms a business’s compliance with the Indigenous content requirements of the Procurement Strategy for Indigenous Business
- Together with Indigenous leaders and ISC, we are determining a path forward to transfer the administration of the business lists to Indigenous partners
If pressed on alleged cases of Indigenous misrepresentation:
- PSPC is aware of Indigenous Peoples’ growing concern over instances of alleged Indigenous misrepresentation and supports Indigenous Services Canada’s work to address this issue
- We take allegations of wrongdoing and misrepresentation seriously and fully support ISC in their audits of such cases
- Should ISC deem a business to be non-compliant with the requirements of the Procurement Strategy for Indigenous Business, the Government of Canada can take a number of actions regarding the contracts awarded to that company, including contract termination and disqualification from participating in future set-aside requirements, as well as reporting any suspected fraudulent activity to law enforcement
- When a department or agency identifies an integrity-related issue with a supplier, such as misrepresentation or a false certification, these instances should be referred to the OSIC for an assessment against the Ineligibility and Suspension Policy
Background
On August 6, 2021, the Government of Canada announced a mandatory requirement for federal departments and agencies to ensure that a minimum of 5% of the total value of contracts are held by Indigenous businesses, to be phased in over three years. To facilitate transparent and timely public reporting on this initiative, a reporting framework was established and guidelines on proactive disclosure were amended as of April 1, 2022.
PSPC, ISC and TBS continue to build partnerships with organizations representing Indigenous people and businesses to best position the federal government to meet the 5% target. Organizations involved include: Assembly of First Nations, Canadian Council for Indigenous Business, Council for the Advancement of Native Development Officers, Inuit Tapiriit Kanatami, National Aboriginal Capital Corporations Association, National Indigenous Economic Development Board, Métis National Council and its governing members, the Manitoba Métis Federation, and representatives from the broader Canadian Indigenous business community.
Fraudulent billing
Issue
The Government of Canada’s is pursuing its efforts to investigate and deter fraudulent billing by sub-contractors for suppliers on professional services contracts. Since March, PSPC has disclosed a total of seven cases that have been referred to the Royal Canadian Mounted Police (RCMP) (that is, three cases in March, one older case in July when charges were laid, and three cases on November 6th).
Key facts
- N/A
Key messages
- My department has detected several fraudulent billing schemes undertaken by individuals who worked as subcontractors on federal professional services contracts. This has been the result of Public Services and Procurement Canada’s efforts over the last five years to strengthen its approach to detecting fraudulent activity and other types of wrongdoing
- PSPC took swift action to suspend the security clearances of the individuals in question. This prevents these individuals from doing business with the government on contracts with security requirements
- These cases have required months of efforts by officials within my department as these schemes spanned multiple federal organizations and suppliers across multiple contracts
- PSPC is actively pursuing the recovery of illegitimate amounts billed to the Government of Canada
- These cases have been referred to the RCMP, so I will not comment further
If pressed on more details about the cases referred to the RCMP:
- The department has referred the cases to the RCMP and officials are trying to balance the need to be transparent while also protecting the integrity of ongoing investigations
- Key components of the department’s approach to managing the risk of fraud are associated with prevention, detection and response
- The department is sending a clear message to the marketplace that this type of behaviour is unacceptable. We are taking the necessary steps to detect and deter those individuals who perpetrate this type of wrongdoing against the government
If pressed on the providing the names of the three individuals:
- As you are aware, the names of the individuals from March have been furnished to the Clerk and the Chair of the Government Operations Committee as was requested during an appearance by officials this summer. The names of the other three individual will be submitted in the same format to the Clerk and Chair of the Public Accounts Committee as agreed in committee on November 6, 2024
- As previously disclosed, the wrongdoing in these cases occurred mainly within the information technology (IT) consulting services sector
If pressed on the consequences for the individuals investigated by PSPC:
- The security statuses of the individuals were suspended when PSPC’s investigations provided sufficient grounds to believe that overbilling had taken place. This limits their ability to do business on federal contracts
- PSPC continues to closely monitor this situation and will make the necessary adjustments to its approach as new information becomes available
If pressed on the consequences for the prime contractors:
- The focus of PSPC’s investigations have been on the illegitimate billing practices of sub-contractors, not the prime contractors. That said, Canada has provisions in its contracts to recover these illegitimate payments and is working with the impacted prime contractors to recover these funds
- All companies from the cases disclosed in March 2024 have been asked to repay and discussions with the companies are ongoing. For the three cases disclosed on November 6, PSPC officials will be working with departments to confirm amounts owing and will then work with prime contractors to recover funds
- As of November 1, 2024, firms impacted by the cases disclosed in March have agreed to repay almost $800,000 of which $420,000 has been repaid and $380,000 has been agreed upon, with repayments in process. We continue to make steady progress in this regards
Background
Since March 2024 PSPC disclosed in seven cases of fraudulent billing by professional services subcontractors (i.e. individuals who were subcontracted) who were employed by prime contractors that held multiple contracts with a number of federal departments and agencies:
These seven cases have been referred to the RCMP for further investigation.
On July 9, 2024, the RCMP charged one of the professional services subcontractors referred to them by the department for fraudulently overbilling the Government of Canada. This case relates to an investigation launched by PSPC, in the summer of 2021, into a consultant who undertook contract work with eight separate departments and Crown corporations. Evidence indicated that the consultant had submitted fraudulent timesheets that resulted in overbilling by an estimated $250,000 between January 1, 2020 and June 30, 2021. PSPC referred the case to the RCMP for a possible criminal investigation. As a result of the RCMP investigation, Clara Elaine Visser has been charged with fraud over $5,000 contrary to Section 380(1) of the Criminal Code.
PSPC has a framework in place to prevent, detect and respond to wrongdoing in order to safeguard the integrity of the federal procurement system. This approach includes the use of a variety of tools to actively detect fraudulent activity, and respond to alleged misconduct that the Government of Canada is being defrauded in either a specific contract or on a broader scale.
PSPC employs active measures to raise awareness among procurement officers on how to identify potential instances as well as the use of data analytics and tips from the public to identify potential instances of fraud and wrongdoing. In order to respond to alleged instances, the department has an investigatory capacity to examine allegations that the Government of Canada is being or has been defrauded within its procurements.
The identified cases demonstrate that the departmental approach and techniques to prevent, detect and respond to instances of fraudulent activity are working.
The department will continue to refine and expand the use of our tools to detect and address wrongdoing and ensure that individuals or entities engaging in fraud or other illegal activities are held accountable for their actions and return monies owed to the Crown.
Office of Supplier Integrity and Compliance
Issue
The OSIC supports the government’s ability to identify suppliers of concern and take appropriate action to mitigate the risk they pose.
Key facts
- N/A
Key messages
- The Government of Canada is committed to taking action against improper and unethical business practices, and to holding companies accountable for their misconduct while safeguarding federal expenditures
- When the new OSIC was established in May 2024, a revised Ineligibility and Suspension Policy came into effect
- The new office improves the government’s ability to respond to emerging risks of misconduct and fraud while protecting the integrity of the federal procurement and real property systems
- PSPC is developing and deploying increased data analytics tools to detect fraudulent schemes and other types of wrongdoing
Background
The OSIC replaces the Government of Canada’s Integrity Regime which was in place since 2015 as a government-wide policy-based debarment system designed to further protect the integrity of federal contracts and real property transactions.
The new office will continue to play a significant role in safeguarding the federal procurement and real property systems, which encompasses approximately $20 billion annually for procurement contracts, real property agreements, the management of Crown-owned properties, and rental payments on 1,690 lease contracts across Canada.
The new office provides an opportunity to modernize the Government of Canada’s debarment and suspension program and further strengthen its use of data analytics to identify potential instances of fraud and wrongdoing and better leverage intelligence relevant to assessing the integrity of vendors within government contracts and real property agreements.
Under the new policy, triggers for suspension or debarment include:
- offences under the Criminal Code, the Financial Administration Act
- Corruption of Foreign Public Officials Act, the Canada Elections Act
- civil judgments and similar offences that occur in other jurisdictions
- a debarment by another jurisdiction or an international organization
- founded breaches of the Code of Conduct for Procurement
- misconduct related human trafficking, forced labour, environmental violations, and labour code
- an assessment that shows the supplier violated the integrity of the procurement process, even in situations where there are no criminal charges or convictions
The office actively monitors current events for allegations of supplier misconduct through research, information sharing, and data analytics. OSIC exercises due diligence in assessing potential suppliers and takes action when the policy is triggered.
In addition, departments and agencies are encouraged come forward with their concerns about potential wrongdoings or misconduct and to refer these situations to OSIC. Even if departments do not report issues, OSIC can self-initiate assessments if they become aware of issues. Departments also have the ability to refer cases to law enforcement directly if they suspect elements of criminality within their procurements, such as fraud.
Global Health Imports
Issue
Allegations of misconduct have been made against Global Health Imports Corporation (GHI), a supplier to the Government of Canada. There is interest in how the Office of Supplier Integrity and Compliance is addressing the risk the supplier poses.
Key facts
- N/A
Key messages
- The government is committed to taking action against improper and unethical business practices, and to holding companies accountable for their misconduct while safeguarding federal expenditures
- To mitigate the immediate risk that GHI poses to the integrity of the federal procurement, the supplier has been provisionally suspended from doing business with the Government of Canada
- The provisional suspension came into effect on November 22, 2024, and will remain in place for 90 days
- The OSIC is continuing to assess the situation to prepare a formal determination on the status of the supplier
If pressed on response time:
- New authorities were accorded to the OSIC on May 31, 2024. These provide more flexibility for the office to quickly mitigate risks it identifies
Background
[Redacted]. The company currently has one contract with Elections Canada valued at $28,298.03, although a stop-work order has been in effect since November 20, 2024.
Under the Ineligibility and Suspension Policy, the Office of Supplier Integrity and Compliance’s Registrar can, in their discretion, provisionally suspend a supplier whose alleged misconduct, acts or omissions, pose an immediate and significant risk to the Government of Canada. Pursuant to the Policy, GHI was provisionally suspended on November 22, 2024. This remains in effect until February 20, 2025, and could be extended if required.
On November 26, 2024, Public Services and Procurement Canada released a public statement confirming that GHI was provisionally suspended under the Ineligibility and Suspension Policy, effective November 22, 2024.
The OSIC will actively monitor forthcoming public information regarding GHI, seek additional court records, and fully assess the supplier against the criteria of the Ineligibility and Suspension Policy.
Procurement with Dalian and Coradix
Issue
PSPC’s procurement relationship with Dalian and Coradix
Key facts
- Following suspension and termination of its contracts and supply arrangements by PSPC and other federal departments, Coradix commenced legal proceedings against Canada
Key messages
- In March 2024, PSPC took action to prevent Dalian Enterprises and Coradix Technology Consulting from continuing work on federal contracts and from participating in new procurement opportunities, including through supply arrangements
- As this matter is currently before the courts, I am not in a position to comment further
Background
On November 11, 2024, The Globe and Mail reported that Coradix had filed a lawsuit against the Government of Canada, claiming $64 million in damages, according to Federal Court records. The media report also indicated that at the time of its suspension, Coradix had 81 federal contracts and that all these contracts were terminated or suspended within weeks.
Increasing Indigenous involvement in procurement at Shared Services Canada
Issue
Indigenous procurement policies and set-asides are under scrutiny by media, parliamentarians and the public.
Key messages
- As the information technology (IT) service provider for the Government of Canada , SSC is committed to furthering reconciliation by increasing the participation of Indigenous businesses in procurement
- SSC works closely with ISC, who is responsible for validating the Indigeneity of businesses
- SSC is equally committed to maintaining the integrity, fairness, openness and transparency of the its procurement system
If pressed on indigenous procurement at SSC:
- SSC was included in the first grouping of federal organizations mandated to reach 5% of its procurement with qualified Indigenous organizations by 2022-23
- In 2022-23, SSC awarded 19.3% of the total value of SSC-funded contracts to Indigenous businesses, worth $476.3M
- In 2023-24, SSC awarded 10.3% to Indigenous businesses, worth $323.2M. A large proportion of these contracts were for professional services
- For contracts that SSC manages on behalf of other departments, SSC awarded 18.2% of the value to Indigenous businesses in 2022-23, worth $194.5M and 18.7% in 2023-24, worth $226.2M
- For 2024-25, SSC anticipates it will continue to exceed the 5% target
If pressed on qualified indigenous vendors:
- ISC sets the rules for businesses to be able to register on the Indigenous Business Directory (IBD)
- Questions related to the directory should be directed to ISC, including verification of eligibility
- SSC will continue to work with ISC, PSPC, and other departments to ensure the Indigenous procurement program is meeting its goals of increasing economic opportunities for First Nations, Inuit, and Métis people
- SSC’s annual figures of contracts awarded to Indigenous businesses are validated against the IBD before publication
If pressed on due diligence at SSC:
- Prior to awarding a contract to an Indigenous business, SSC verifies if the company is listed on the IBD. When a firm identifies themselves as Indigenous, but they are not on the directory, SSC consults ISC to confirm the self-declaration. ISC would be responsible for the follow up process, and updating the IBD with the new firm (if applicable)
- As part of the procurement process, SSC contracting officers are required to factor in Indigenous considerations. Those include:
- Applying requirements of Modern Treaties/Comprehensive Land Claim Agreements, where applicable
- Mandatory consideration of the Set-Aside Program for Indigenous Business when an Indigenous population is the primary recipient for goods or services whose worth exceeds $5,000. This limits competition to businesses listed on the IBD or on a modern treaty business list or directory
- For procurement of $5M or higher procurements are being considered, the SSC Policy, Governance and Compliance team challenges contracting officers to ensure Indigenous considerations were included in the procurement, as applicable
- As part of the procurement process, SSC contracting officers are required to factor in Indigenous considerations. Those include:
If pressed on supply arrangements:
- SSC has implemented standing offers and supply arrangements with Indigenous considerations and continues to seek opportunities to include Indigenous considerations in new and renewed methods of supply. Those implemented thus far include:
- Physical Infrastructure Supply Arrangement
- Workplace Technology Devices Microcomputers National Master Standing Offer
- Video Conferencing Procurement Vehicle
- SSC also aims to create opportunities for Indigenous businesses to participate in federal contracting by piloting the inclusion of Indigenous Participation Plans in sectors with limited Indigenous business capacity to produce benefits such as Indigenous subcontracting, employment and skills training
- SSC remains in a piloting phase to request Indigenous Participation Plans and will leverage lessons learned moving forward
Background
The Government of Canada is committed to fostering economic reconciliation in its procurement activities, leading to opportunities for Indigenous businesses. This is done by: respecting modern treaties that include procurement obligations; limiting competition for federal contracts among businesses listed on the IBD through programs, such as the Government of Canada’s Procurement Strategy for Indigenous Business (PSIB); and implementing a mandatory requirement to ensure a minimum of 5% of the total value of government contracts are awarded to Indigenous businesses. Federal departments may also request that bidders submit an Indigenous Participation Plan with their proposals.
Follow-up information: Standing Committee on Government Operations and Estimates appearance on October 17, 2024
Question 1
MP Lawrence: Can you tell me how many contracts specifically dealing with Indigenous procurement that your department has stopped because of unfulfilled contractual obligations.
Response
PSPC performed a search for all PSPC-awarded original contracts and call-ups under the PSIB from April 1, 2019, to October 23, 2024. PSPC performed a search based on terminated contracts and validated the reason for termination. In total, 25 contracts were terminated as follows:
Reason for termination | Total number of contracts |
---|---|
Termination for defaulttable 1 note 1 | 23 |
Termination by mutual consent (loss of PSIB Status)table 1 note 2 | 1 |
Termination for convenience to Canada table 1 note 3 | 1 |
Table 1 Notes
|
Table 1 note 3: Termination for convenience to Canada: The vendor could not honour contract prices for the new delivery date due to the delay by the Government of Canada (delayed over 1 year). The client chose to cancel the contract and return to solicitation.
Question 2
MP Lawrence: Has your department stopped any contracts because of an issue with certification?
Response
As indicated above, 1 contract was stopped because of an issue with the supplier’s eligibility with the IBD. The contract was consequently terminated by mutual consent.
Question 3
MP Vignola: I'd like to come back to what you just said and subcontractors. Some have already mentioned that there are Indigenous businesses that could be shell companies for non-Indigenous businesses. We've heard that sometimes it is necessary to go through a non-Indigenous business, but in your calculations on the value of contracts, when an Indigenous business is subcontracted, do you factor in the entirety of the contract, or only the percentage awarded to that business.
Response
As per the Directive on the Management of Procurement, Appendix E: Mandatory Procedures for Contracts Awarded to Indigenous Businesses, the total value of contracts awarded to Indigenous businesses annually is calculated so that:
- the value amount includes the total value of contracts awarded to Indigenous businesses, including contract amendments, during the fiscal year, and includes contracts that were entered into by acquisition cards valued over $10,000
- the value amount may include the total value of subcontracting to Indigenous businesses that was committed to by non-Indigenous contractors at the time of contract award or contract amendment during the fiscal year, and
- the value amount may include the total value of contracts awarded to Indigenous businesses, including contract amendments, during the fiscal year that were entered into by acquisition cards valued at $10,000 or less
Prior to fiscal year 2024-2025, PSPC did not include subcontractor data in its calculations on Indigenous contracts awarded for PSPC as a department. PSPC began a manual process, in the current fiscal year, to collect data for Indigenous subcontractors when a non-Indigenous contractor is awarded a contract. In such cases, only the portion of the contract that was subcontracted to an Indigenous business would form part of this calculation.