Public Services and Procurement Canada
2024 to 2025 Departmental results report

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© His Majesty the King in Right of Canada, as represented by the Minister of Public Services and Procurement Canada, 2025, ISSN: 2561-2069

At a glance

This departmental results report details Public Services and Procurement Canada’s (PSPC) actual accomplishments against the plans, priorities and expected results outlined in its 2024 to 2025 Departmental Plan.

Key priorities

PSPC identified the following key priorities for 2024 to 2025:

  • Procurement modernization
    • continue to undertake the phased implementation of PSPC’s Contract Modernization Initiative, which aims to ensure consistency and reduced complexity of government contracts for suppliers and clients
    • continue the modernization of procurement practices, with a focus on making procurement simpler and increasingly digitally enabled
    • roll out dedicated negotiation support services for complex, high value procurements, enhancing the capacity to negotiate better contract outcomes and optimize best value for clients
    • implement policies and tools that support Canadian small and medium enterprises
  • Service delivery
    • collaborate with key partners to deliver the high-quality services that Canadians expect and deserve, including taking measures to resolve outstanding pay issues for public servants and advance the work on the next generation pay and human resources (HR) system
  • Housing
    • support the Government of Canada’s efforts on housing by accelerating the disposal process of surplus and underutilised federal properties that have a housing potential
  • Dental care plan
    • continue working in close collaboration with key partners on implementing the Canadian dental care plan and ensuring a coordinated, regular and effective communication plan with Canadians

Highlights for Public Services and Procurement Canada in 2024 to 2025

  • Total actual spending (including internal services): $5,451,590,462
  • Total full-time equivalent staff (including internal services): 18,916

For complete information on PSPC’s total spending and human resources, read the Spending and human resources section of its full departmental results report.

Summary of results

The following provides a summary of the department’s achievements in 2024 to 2025 under its main areas of activity, called "core responsibilities".

Core responsibility 1: Purchase of goods and services
  • Actual spending: $227,211,193
  • Actual full-time equivalent staff: 2,263 Full-time equivalents (FTEs)
  • PSPC advanced the transformation and modernization of procurement of professional services by introducing significant changes to strengthen oversight of professional services contracts, as well as streamlining and simplifying mandatory procurement mechanisms
  • the department contributed to helping improve socio-economic outcomes for Indigenous Peoples by increasing opportunities for First Nations, Inuit and Métis businesses through the federal procurement process
  • the department supported the Canadian Armed Forces and the Canadian Coast Guard in implementing the recently updated defence policy and the National Shipbuilding Strategy
  • PSPC continued to develop and implement a variety of measures to safeguard federal procurement supply chains from human rights abuses
  • PSPC led the adoption and promotion of green procurement with contracting authorities across the Government of Canada

For more information on PSPC’s Purchase of goods and services, read the "Results: what we achieved" section of its departmental results report.

Core responsibility 2: Payments and accounting
  • Actual spending: $883,208,784
  • Actual full-time equivalent staff: 5,989 FTEs
  • progress was made in ensuring pay processing is accurate and timely, while automation of the pay system to reduce backlog remained a priority
  • PSPC reinforced HR and pay practices across the Government of Canada to increase reliability and consistency of HR data, improve accuracy of pay for employees and help prepare for the future of HR and pay
  • the department improved its pension services by successfully launching updated active member web portals and enhancing the efficiency and accessibility of the pension services web portal

For more information on PSPC’s Payments and accounting, read the "Results: what we achieved" section of its departmental results report.

Core responsibility 3: Property and infrastructure
  • Actual spending: $3,775,611,745
  • Actual full-time equivalent staff: 4,736 FTEs
  • PSPC made significant progress implementing measures supporting the Government of Canada priorities related to housing, disposal and portfolio reduction
  • the department continued rehabilitating key heritage and strategic assets across the country and advanced major infrastructure projects to improve the condition, safety, and sustainability of government buildings, engineering assets, and interprovincial crossings, helping ensure these assets continue to serve Canadians now and into the future
  • PSPC advanced a range of sustainability and environmental initiatives, such as making measurable progress in reducing plastics, lowering embodied carbon in construction, cutting greenhouse gas emissions, implementing climate resilient measures, and addressing contaminated sites
  • PSPC advanced Reconciliation efforts by strengthening its relationship with Indigenous Peoples through meaningful consultation, inclusive engagement, and ongoing collaboration

For more information on PSPC’s Property and infrastructure, read the "Results: what we achieved" section of its departmental results report.

Core responsibility 4: Government-wide support
  • Actual spending: $167,777,405
  • Actual full-time equivalent staff: 2,560 FTEs
  • through the Translation Bureau, PSPC continued to provide translation, interpretation and terminology services in official, Indigenous, foreign and sign languages to the Parliament of Canada and the Government of Canada
  • the Translation Bureau also designed and developed GCtranslate, a self-serve language hub pilot that supports digital transformation by providing employees with secure, real-time access to artificial intelligence (AI)-driven language tools
  • the department continued its efforts to ensure that the Government does business with ethical suppliers and that sensitive information is handled appropriately through the establishment of the new Office of Supplier Integrity and Compliance
  • PSPC continued to improve the Contract Security and the Controlled Goods Programs to respond to an evolving environment, and developed a client-focused delivery approach to safeguard sensitive and strategic government information and assets accessed by the private sector

For more information on PSPC’s Government-wide support, read the "Results: what we achieved" section of its departmental results report.

Core responsibility 5: Procurement Ombud
  • Actual spending: $5,356,263
  • Actual full-time equivalent staff: 33 FTEs
  • the Office of the Procurement Ombud (OPO) launched research studies to raise awareness of procurement issues and to share information on topics related to key issues in federal procurement
  • OPO continued to help suppliers and federal departments resolve procurement related issues informally and offered alternative dispute resolution (ADR) services

For more information on PSPC’s Procurement Ombud, read the "Results: what we achieved" section of its departmental results report.

From the Minister

Headshot of Joël Lightbound

The Honourable Joël Lightbound
Privy Councillor (P.C.), Member of Parliament (MP), Minister of Government Transformation, Public Works and Procurement

As Minister of Government Transformation, Public Works and Procurement, I am pleased to present the Departmental Results Report for 2024 to 2025. This report highlights how PSPC continued to deliver real and measurable results for Canadians — as the Government of Canada’s central purchasing agent, real property manager, linguistic authority, pay and pension administrator, treasurer, and accountant.

Defence and marine procurement remained a top priority this year. PSPC supported Canada’s updated defence policy and advanced the National Shipbuilding Strategy to ensure that the Canadian Armed Forces and the Canadian Coast Guard have the modern equipment and services they need. These projects are strengthening Canada’s shipbuilding industry, supporting thousands of good jobs, and creating lasting economic benefits from coast to coast to coast.

As the federal government’s central purchaser, PSPC made significant progress in modernizing procurement. Through the new procurement service hub and the expansion of digital tools, doing business with the federal government is becoming more transparent, accessible, and efficient. The department also enhanced its professional services management and data analytics capacity to improve oversight and ensure decisions are informed, timely, and accountable.

In 2024 to 2025, PSPC successfully oversaw the implementation of the Canadian Dental Care Plan claim processing contract — the largest dental plan in Canadian history. This achievement represents an important milestone in improving access to dental care for millions of Canadians.

PSPC also continued to advance economic Reconciliation with Indigenous Peoples through concrete results. The department expanded opportunities for First Nations, Inuit, and Métis businesses in federal procurement and supported the implementation of the 5% Indigenous participation target in federal contracts. PSPC is building stronger commercial relationships with Indigenous suppliers and promoting their involvement in major federal projects, helping create new jobs and lasting economic benefits in communities across the country.

Housing affordability remained an urgent national priority. PSPC accelerated its review of federally owned lands and properties to identify potential sites for new homes — helping increase the housing supply and make better use of public assets for the benefit of Canadians.

As the manager of federal payments and accounting, PSPC continued to focus on paying public servants accurately and on time, while advancing work on the next-generation pay and human resources system to improve reliability and service delivery.

Major progress was made on the restoration of Parliament’s Centre Block, which has now entered the structural rebuild phase. Together with the Laboratories Canada Strategy, this work reflects PSPC’s commitment to sustainable, climate-resilient, and future-ready federal infrastructure.

Accessibility also remained a key focus. Through the Accessible Government Built Environment Initiative, PSPC is ensuring that federal facilities meet or exceed accessibility standards and that new projects continue to incorporate the most inclusive design practices.

Integrity and transparency are at the core of PSPC’s mandate. The creation of the new Office of Supplier Integrity and Compliance is strengthening oversight and reinforcing the ethical standards that Canadians rightly expect in all federal procurement and real property activities.

Finally, through the Translation Bureau, PSPC continued to provide high-quality translation, interpretation, and terminology services in official, Indigenous, foreign, and sign languages to Parliament and federal institutions. The department also advanced innovation through partnerships with the National Research Council Canada, including GCtranslate — a new AI-driven, self-serve language hub that gives employees secure, real-time access to Canadian-trained language tools.

These accomplishments highlight PSPC’s central role in keeping government running efficiently and effectively. Canadians rely on these services every day, and the work of the department must continue for years ahead to meet the evolving needs of our country. By advancing major infrastructure projects, implementing innovative digital solutions, and ensuring federal programs and services are accessible, PSPC is making a tangible difference in the daily lives of Canadians. I invite you to learn more about this important work and the results achieved in the 2024 to 2025 Departmental Results Report.

The Honourable Joël Lightbound, P.C., MP

Minister of Government Transformation, Public Works and Procurement

Results: what we achieved

Core responsibilities and internal services

Core responsibility 1: Purchase of goods and services

In this section

Description

PSPC purchases goods and services on behalf of the Government of Canada.

Quality of life impacts

This Core responsibility contributes to the following domains of the Quality of Life Framework for Canada:

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 1: Purchase of goods and services.

Table 1: Federal organizations have the products and services they need, when they need them, at the best value

Table 1 shows the target, the date to achieve the target and the actual results for each indicator under Federal organizations have the products and services they need, when they need them, at the best value in the last 3 fiscal years.

Table 1: Federal organizations have the products and services they need, when they need them, at the best value
Departmental result indicators Target Date to achieve target Actual results
Percentage of overall client satisfaction with PSPC procurement services At least 80% March 2025

2022 to 2023: 80%

2023 to 2024: 80%

2024 to 2025: 82%

Percentage of original contracts of level 1 (Basic) complexity awarded within established timeframes At least 85% March 2025

2022 to 2023: 64%

2023 to 2024: 58%table 1 note 1

2024 to 2025: 62%table 1 note 2

Percentage of original contracts of level 2 (Standard) complexity awarded within established timeframes At least 80% March 2025

2022 to 2023: 75%

2023 to 2024: 66%table 1 note 3

2024 to 2025: 64%table 1 note 4

Cost of procurement services per $100 of contract value At most $1.75 March 2025

2022 to 2023: $1.23

2023 to 2024: $1.19

2024 to 2025: $0.93

Percentage of competitive procurement processes versus sole source At least 80% March 2025

2022 to 2023: 80%

2023 to 2024: 79%table 1 note 5

2024 to 2025: 78%table 1 note 6

Percentage of complex competitive procurement processes for which at least 2 qualified bids were received (Level 3 to 5) At least 62% March 2025

2022 to 2023: 67%

2023 to 2024: 56%table 1 note 7

2024 to 2025: 63%

Table 1 Notes
Table 1 Note 1

A number of transformation initiatives are currently underway to improve PSPC’s procurement processes, including the integration of new, additional socio-economic considerations and requirements. Given the speed, scale and scope of these changes, procurement timeframes were being impacted. To support the transition, PSPC implemented a new governance model and updated key guidance material for its procurement workforce. These efforts allowed PSPC to work toward meeting the established timelines.

Return to table 1 note 1 referrer

Table 1 Note 2

A number of transformation initiatives were underway to improve PSPC’s procurement and data collection processes, including the integration and correction of legacy systems and data. Given the speed, scale and scope of these changes, procurement timeframes were impacted. The indicator is being reviewed to improve relevance and usability for reporting in future years.

Return to table 1 note 2 referrer

Table 1 Note 3

A number of transformation initiatives were underway to improve PSPC’s procurement processes, including the integration of new, additional socio-economic considerations and requirements. Given the speed, scale and scope of these changes, procurement timeframes were being impacted. To support the transition, PSPC implemented a new governance model and updated key guidance material for its procurement workforce. These efforts allowed PSPC to work toward meeting the established timelines.

Return to table 1 note 3 referrer

Table 1 Note 4

A number of transformation initiatives were underway to improve PSPC’s procurement and data collection processes, including the integration and correction of legacy systems and data. Given the speed, scale and scope of these changes, procurement timeframes were impacted. The indicator is being reviewed to improve relevance and usability for reporting in future years.

Return to table 1 note 4 referrer

Table 1 Note 5

Limited information on the type of solicitation procedure at the data source impacted the result for the indicator for legacy contracts. PSPC has addressed this data gap by making a field mandatory in the Electronic Procurement System (EPS) for new contracts.

Return to table 1 note 5 referrer

Table 1 Note 6

Limited information on the type of solicitation procedure at the data source for legacy contracts impacted the result for this indicator.

Return to table 1 note 6 referrer

Table 1 Note 7

Although 65% of complex competitive procurement processes received more than 2 bids, in some cases bids did not meet the procurement criteria and could not be considered as qualified bids, which impacted the result for this indicator.

Return to table 1 note 7 referrer

Table 2: Government purchasing is easy to access, fair and transparent for suppliers

Table 2 shows the target, the date to achieve the target and the actual results for each indicator under Government purchasing is easy to access, fair and transparent for suppliers in the last 3 fiscal years.

Table 2: Government purchasing is easy to access, fair and transparent for suppliers
Departmental result indicators Target Date to achieve target Actual results
Percentage of suppliers that rate the procurement process as easy to access At least 80% March 2025

2022 to 2023: 81%

2023 to 2024: 81%

2024 to 2025: 81%

Percentage of suppliers that rate the procurement process as fair and transparent At least 80% March 2025

2022 to 2023: 85%

2023 to 2024: 85%

2024 to 2025: 85%

Table 3: Government purchasing supports Canada’s economic, environmental, and social policy goals

Table 3 shows the target, the date to achieve the target and the actual results for each indicator under Government purchasing supports Canada’s economic, environmental, and social policy goals in the last 3 fiscal years.

Table 3: Government purchasing supports Canada’s economic, environmental, and social policy goals
Departmental result indicators Target Date to achieve target Actual results
Percentage of contract value awarded to small and medium businesses At least 25% March 2025

2022 to 2023: 24%

2023 to 2024: 20%table 3 note 1

2024 to 2025: 5%table 3 note 2

Percentage of contracts, standing offers and supply arrangements that include "green" goods and services At least 45% March 2025

2022 to 2022: 45%

2023 to 2023: 51%

2024 to 2024: 29%table 3 note 3

Percentage of participation in procurement processes by Indigenous suppliers At least 11% March 2025

2022 to 2023: 7%

2023 to 2023: 10%table 3 note 4

2024 to 2024: 16%

Percentage of participation in procurement processes by suppliers who are women At least 15% March 2025

2022 to 2022: 14%

2023 to 2023: 15%

2024 to 2024: 14%table 3 note 5

Table 3 Notes
Table 3 Note 1

In reviewing the 2022 to 2023 data, PSPC noted that some of the small and medium businesses who were awarded the highest-value procurements were, in fact, large enterprises, and reattributed their value to large businesses. To refine the results for fiscal year 2023 to 2024, PSPC systematically reviewed the data and manually redirected the value of procurements, as needed. PSPC is continuing to explore potential refinements to the data source and/or methodology for this indicator going forward. PSPC’s Procurement Assistance Canada is also continuing to increase and focus its engagements with small and medium suppliers.

Return to table 1.3 note 1 referrer

Table 3 Note 2

In 2024 to 2025, the awarding of several high-value defence procurements limited the opportunities for contracts to be awarded to small and medium enterprises.

Return to table 3 note 2 referrer

Table 3 Note 3

Data and technical limitations connected to the transition of the standing offers and supply arrangements application from the legacy procurement system to the Electronic Procurement Solution impacted the result of this indicator. The indicator is being reviewed to improve relevance and usability for reporting in future years.

Return to table 3 note 3 referrer

Table 3 Note 4

In order to attain this target in the future, PSPC has increased engagement activities with Indigenous partners to identify and reduce barriers to participation and also achieve the minimum target to award 5% of the total value of federal procurements to Indigenous businesses.

Return to table 3 note 4 referrer

Table 3 Note 5

In 2024 to 2025, the total number of suppliers identified as women-owned increased slightly from 577 to 593 while the total number of suppliers increased at a higher rate from 3,957 to 4,192, impacting the results for the indicator.

Return to table 3 note 5 referrer

The Results section of the infographic for Public Services and Procurement Canada on GC InfoBase provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Purchase of goods and services in 2024 to 2025 compared with the planned results set out in PSPC’s departmental plan for the year.

Federal organizations have the products and services they need, when they need them, at the best value
Results achieved: Federal organizations have the products and services they need, when they need them, at the best value

In 2024 to 2025, PSPC managed the procurement of goods and services valued at approximately $52 billion on behalf of client departments and agencies. The department provided procurement services to support Government of Canada institutions in fulfilling their respective mandates, while contributing to the country's socio-economic goals. In doing so, the department not only supported its clients in carrying out their planned initiatives, but also in responding to emerging priorities.

COVID-19 Pandemic

PSPC, on behalf of the Public Health Agency of Canada, continued to manage contracts that were awarded as part of Canada’s response to the COVID-19 pandemic, notably for vaccines, therapeutics and personal protective equipment. Some contracts were terminated or renegotiated to better align with supply demands and reduce costs, where possible.

PSPC achieved the following results to support the response to the COVID-19 pandemic:

  • received final deliveries of over 12.5 million doses of mRNA vaccines through the COVID-19 Advance Purchase Agreement with Pfizer and Moderna to support the fall and winter vaccination campaign against the latest strain of COVID for 2024 to 2025
  • transitioned planning for the procurement of routine COVID-19 vaccines to the Bulk Purchasing Program, similar to the annual procurement of influenza vaccine, and initiated procurements for 2025 to 2026
  • continued managing contracts with Medicom and 3M for the supply of N95 respirators and surgical masks
Defence and marine procurement

In 2024 to 2025, the department continued to support Canada's recently revised defence policy and the National Shipbuilding Strategy (NSS), ensuring that the Canadian Armed Forces and the Canadian Coast Guard receive the equipment and services they need.

PSPC achieved the following results in support of defence and marine procurement:
  • awarded a contract for the Future Aircrew Training program to support a multi purpose and combat-capable air force
  • ensured that the shipyard infrastructure investment to enhance and accelerate River-class destroyer (RCD) construction at Irving Shipbuilding Incorporated is progressing on schedule
  • started construction activities on the RCD Production Test Module to test and streamline processes, implement lessons learned into the build process, and enable the start of full-rate production for RCD Batch 1 (ships 1 to 3)
  • awarded a contract for the collection and destruction of prohibited firearms
  • awarded 2 contracts to supply new fleets of light and heavy logistics vehicles, trailers, vehicle modules, and armour protection kits
Enhanced service delivery

In 2024 to 2025, multiple initiatives were initiated or advanced for PSPC to achieve the following results to enhance service delivery:

  • led the re-procurement of the Aircraft Charter Services National Master Standing Offer, including the implementation of enhancements to increase participation
  • began implementation of the Vendor Performance Management policy to hold suppliers to account, with an initial focus on professional services contracts
  • successfully implemented the Outreach Content Roadmap, including the transition to delivering new and redesigned content that provides timely and relevant information to users
  • advanced the transformation and modernization of the procurement of professional services by addressing the findings of audits and reviews from the Office of the Auditor General (OAG), the OPO, and the Office of the Comptroller General (OCG) completed between 2023 and 2025
  • aligned the 7 mandatory methods of supply (MoS) for the procurement of professional services to the departmental Contract Security Program’s new streamlined security process
  • developed a plan to modernize MoS for the procurement of professional services, and initiated implementation of the updated contracting principles and practices introduced in fiscal year 2023 to 2024
  • provided critical leadership and strategic support on the multi-year, multi-stakeholder Faro Mine Remediation Project
Procurement of information technology solutions

PSPC achieved the following results to support the procurement of information technology (IT) solutions:

  • jointly began industry consultations with Shared Services Canada (SSC) on how the Government of Canada can improve cloud-based software procurement tools, which included written feedback from 24 vendors and 19 one-on-one engagement sessions with companies
  • partnered with the Treasury Board of Canada Secretariat (TBS) and SSC to identify opportunities to procure enterprise solutions that reduce software solution sprawl across the government and reduce costs by leveraging volume-based buying power
  • continued to engage with SSC and industry to improve how security, data sovereignty, and the procurement of cloud-based technology can be improved
Canadian Dental Care Plan

PSPC successfully oversaw the implementation of the Canadian Dental Care Plan claim processing contract, the largest dental care plan in Canada. The Plan was officially launched in December 2023, while the claims processing services were launched in May 2024. The procurement and implementation activities were completed with exceptional efficiency and recognized as a model of procurement excellence.

Government purchasing is easy to access, fair and transparent for suppliers
Results achieved: Government purchasing is easy to access, fair and transparent for suppliers
Procurement modernization

As part of overall modernizing efforts and building on the success of its cloud-based e-procurement system – the the Electronic Procurement SystemPSPC continued the implementation of the modernized contract model and content, as well as the automated contract assembly tool, which has become the default standard within the contract assembly process. Work is now underway to offer the tool to other government departments and agencies.

PSPC achieved the following results to support procurement modernization:

  • launched a procurement service hub with numerous negotiation support tools, templates and services designed to enhance the department’s capacity to negotiate contracts, and offered training to 750 employees
  • continued to implement digital delivery of procurement services and improve functionality of its systems by developing standardized bidding and evaluation process forms to streamline evaluations, reduce bidder errors, and ensure consistency across all solicitations
  • completed a first full year of operations of the EPS, while continuing to onboard, train and roll-out functionality to further support program priorities
  • organized workshops to help current and prospective bidders to navigate the government’s e-procurement solution and to find and bid on federal contract opportunities
  • completed onboarding of other government departments to the CanadaBuys tender management application, allowing them to post contract solicitations and notices
  • continued to advance the decommissioning activities related to legacy procurement systems

In an effort to enhance project management competencies and data literacy, the department pursued the implementation of its Data and Analytics Strategy with a continued focus on the development of solutions to leverage investments made in the EPS. PSPC achieved the following results in support of project management competencies and data literacy:

  • designed and implemented a scalable, centralized data warehouse to consolidate procurement data, successfully integrated data from the Automated Buyer Environment and EPS to improve overall efficiency of data use, and standardized structures to enhance reporting, analysis, and decision-making
  • designed a tool to proactively detect potential data errors and inconsistencies, and launched a network of data stewards to accelerate data corrections while developing a data culture
Government purchasing supports Canada’s economic, environmental, and social policy goals
Results achieved: Government purchasing supports Canada’s economic, environmental, and social policy goal
Procuring from Indigenous businesses

PSPC achieved the following results to support procurement from Indigenous businesses:

  • continued to support Indigenous Services Canada (ISC), TBS, and Indigenous partners on the co-development of the Transformative Indigenous Procurement Strategy, which aims to improve procurement policies, safeguards and processes for increased Indigenous participation and inclusion in federal procurement
  • launched initiatives to help remove barriers for Indigenous businesses in procurement, including increasing the threshold for financial security requirements on construction contracts from $100,000 to $500,000
  • continued efforts to engage with Indigenous groups through the Canadian Collaborative Procurement Initiative (CCPI), which contributed to the First Nations Health Authority becoming the first Indigenous organization to join CCPI
  • released a set of Indigenous procurement clauses in the Contract Modernization Initiative (CMI) Tool that allow for tailored integration of best practices to Indigenous procurement solicitations and contract
  • developed measures to enhance oversight of procurement processes to identify and address instances of impropriety, including those related to Indigenous procurement
  • led Indigenous business information sessions virtually, in-person or in hybrid formats through PSPC’s Procurement Assistance Canada (PAC) to raise awareness of the Government of Canada’s 5% target for Indigenous participation in federal procurement, and to highlight Indigenous procurement opportunities and support services
Supplier diversity

To build a more inclusive federal supplier base and to support the objectives identified in the Policy on Social Procurement and the Supplier Diversity Action Plan, PSPC continued to lay the groundwork for supplier diversity initiatives.

PSPC achieved the following results to increase supplier diversity:

  • increased knowledge and awareness of procurement officers in the application of supplier diversity considerations to procurements
  • participated in partners’ events and delivered high-level presentations, workshops and webinars about federal procurement, while also offering one-on-one support and drop-in office hours to address the needs of small and diverse businesses
  • held 3,640 events throughout Canada via PAC, reaching 41,777 participants, including 13 Small Business Information Expos and Buyers’ Expos specifically targeting smaller and diverse suppliers and communities under represented in federal procurement (for example, Black or Indigenous-owned businesses
  • continued to enhance the embedded EPS supplier questionnaire to allow for gathering further and more precise socio-economic data points about supplier self identification as belonging to 1 or more recognized equity-deserving groups
Green procurement

PSPC has consistently supported TBS in implementing the Policy on Green Procurement and the Greening Government Strategy for the adoption of green procurement across the Government of Canada and the promotion of clean technology procurement.

PSPC achieved the following results to support green procurement:

  • reported a 100% rate of compliance in the application of the Greenhouse Gas (GHG) Disclosure Standard for all eligible PSPC contracts
  • continued a data collection pilot in the light-duty vehicle category, as part of PSPC’s Low Carbon Procurement Project, to generate carbon footprint and GHG emissions baselines and benchmarks, which resulted in 14 vehicle manufacturers providing carbon footprint data on 152 vehicle models
  • continued work on a multi-year project to customize and configure the Green Public Procurement Tool for federal assets, a public, online database to enable procurement professionals and clients to identify verified environmentally preferable and clean technology products
Ethical procurement

PSPC continued to develop and implement a variety of measures to safeguard federal procurement supply chains from human rights abuses pursuant to the department’s commitments under the National Strategy to Combat Human Trafficking.

PSPC achieved the following results to support ethical procurement:

  • developed a draft supply chain due diligence framework to address and report on risks of human and labour rights abuses in procurement supply chains
  • supported Public Safety Canada by developing procurement-related standard language for government institutions required to report under the Fighting Against Forced Labour and Child Labour in Supply Chains Act
  • raised awareness of the risks of human trafficking, forced labor, and child labour in federal supply chains via various communiques, presentations, and guidance materials for buyers and businesses, and formally completed a risk assessment specific to PSPC’s own electronics supply chains
  • held public engagement sessions in early 2024 to introduce the Policy on Ethical Procurement and gather feedback from industry and other stakeholders
Accessible procurement

In 2024 to 2025, PSPC continued to work towards integrating accessibility in federal procurement and helping government buyers understand accessible procurement through the development of various tools and guidance products.

PSPC achieved the following results to support accessible procurement:

  • delivered 6 Government of Canada-wide information sessions in collaboration with SSC and 17 ad hoc sessions to federal departments and agencies and federal communities of practice about accessible procurement
  • developed a Guide to considering accessibility when procuring goods and services to help federal business owners and contracting authorities understand how to incorporate accessibility considerations in procurement specifications
  • in collaboration with SSC, reviewed federal departments’ and agencies’ Statements of Work and Statements of Requirements to identify opportunities to include accessibility requirements in information and communication technology related procurement specifications

Key risks

Global supply

In 2024 to 2025, the risk that PSPC’s service delivery would encounter challenges due to the inherent complexity of defence and marine procurement was applicable, including impact on commodities and supply chains caused by geopolitical tensions as well as the residual impacts of the COVID 19 pandemic, which could have impacted stakeholder trust and our clients’ ability to achieve their policy objectives. In addition, the recent and important trend related to supply chain regionalization could have an adverse impact on defence and marine procurement. To mitigate this risk, in 2024 to 2025, PSPC took the following measures, among others:

Change management

In 2024 to 2025, the department identified a risk that PSPC’s procurement community could have been challenged in adapting to new processes, considerations and tools due to the speed, scale and scope of ongoing changes being implemented. This could have impeded the department’s ability to make procurement easier, more accessible and inclusive, and generate positive socio economic and environmental sustainability outcomes. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Resources required to achieve results

Table 4: Snapshot of resources required for Purchase of Goods and Services

Table 4 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 4: Snapshot of resources required for Purchase of Goods and Services
Resource Planned Actual
Spending $181,701,564 $227,211,193
Full-time equivalents 2,425 2,263

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Related government-wide priorities

This section highlights government priorities that are being addressed through this core responsibility.

Gender-based Analysis Plus

PSPC ensures the application of the Gender-based Analysis Plus (GBA Plus) process within the context of the development of procurement policies and tools. PSPC’s procurement officers also work in collaboration with their clients to integrate GBA Plus into procurements.

With a view to strengthening these efforts, PSPC will continue the delivery of its training course on how to apply a GBA Plus approach to procurement using a step by step methodology, which demonstrates how PSPC’s GBA Plus approach can contribute to an equitable procurement environment.

For detailed information on how PSPC is applying GBA Plus to its various programs and activities, please consult PSPC’s Supplementary Information Table on Gender-based Analysis Plus.

United Nations 2030 Agenda for Sustainable Development and the Sustainable Development Goals

PSPC’s activities under its Purchase of goods and services Core Responsibility supported Canada’s efforts to address the United Nations 2030 Agenda and the Sustainable Development Goals (SDGs). In 2024 to 2025, among various initiatives and programs supporting the SDGs, the department:

  • continued to undertake measures to minimize the environmental impacts of procurement by diverting construction materials away from landfills
  • leveraged PSPC’s spending to accelerate the global transition to a net-zero, circular economy by requesting that construction tenders include greenhouse gas emission reduction plans

These initiatives contributed towards the following SDGs:

  • achieving gender equality and empowering all women and girls (SDG 5, target 5.5)
  • promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all (SDG 8, target 8.3 and target 8.7)
  • ensuring sustainable consumption and production patterns (SDG 12, target 12.7)
  • taking urgent action to combat climate change and its impacts (SDG 13, target 13.2)

More information on PSPC’s contributions to Canada’s Federal Implementation Plan on the 2030 Agenda and the Federal Sustainable Development Strategy can be found in its Departmental Sustainable Development Strategy.

Program inventory

Purchase of goods and services is supported by the following program:

Additional information related to the program inventory for Purchase of goods and services is available on GC InfoBase Results tab.

Core responsibility 2: Payments and accounting

In this section

Description

PSPC collects revenues and issues payments, maintains the financial accounts of Canada, issues government-wide financial reports, and administers payroll and pension services for the Government of Canada.

Quality of life impacts

This Core responsibility contributes to the ‘Good governance’ domain of the Quality of Life Framework for Canada and, more specifically, to the “Confidence in public institutions” indicator through the activities mentioned in the description for this core responsibility.

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 2: Payments and accounting.

Table 5: Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner

Table 5 shows the target, the date to achieve the target and the actual results for each indicator under Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner in the last 3 fiscal years.

Table 5: Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner
Departmental result indicators Target Date to achieve target Actual results
Percentage of payments issued within established timeframestable 5 note 1 At least 99% March 2025

2022 to 2023: 99.99%

2023 to 2024: 99.99%

2024 to 2025: 99.99%

Percentage of money paid to the Government of Canada that is reconciled within 2 business days At least 95% March 2025

2022 to 2023: 100%

2023 to 2024: 100%

2024 to 2025: 100%

Percentage of payments made instead of property taxes to taxing authorities within established timeframes At least 95% March 2025

2022 to 2023: 97.4%

2023 to 2024: 98%

2024 to 2025: 98%

Table 5 Note
Table 5 Note 1

Established timelines can vary based on contract terms and conditions and applicable legislation.

Return to table 5 note 1 referrer

Table 6: Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled

Table 6 shows the target, the date to achieve the target and the actual results for each indicator under Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled in the last 3 fiscal years.

Table 6: Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled
Departmental result indicators Target Date to achieve target Actual results
Percentage of pension payments processed that are accurate and on time At least 95% March 2025

2022 to 2023: 98%

2023 to 2024: 98%

2024 to 2025: 98%

Table 7: In collaboration with government departments, employees receive timely and accurate pay and benefits

Table 7 shows the target, the date to achieve the target and the actual results for each indicator under In collaboration with government departments, employees receive timely and accurate pay and benefits in the last 3 fiscal years.

Table 7: In collaboration with government departments, employees receive timely and accurate pay and benefits
Departmental result indicators Target Date to achieve target Actual results
Number of employees facing potential pay inaccuracies at the Pay Centre At most 88,000 employees March 2025

2022 to 2023: 135,500

2023 to 2024: 112,273table 7 note 1

2024 to 2025: 94,122table 7 note 2

Percentage of cases submitted to the Pay Centre on time At least 65% March 2025

2022 to 2023: 66%

2023 to 2024: 75%

2024 to 2025: 79%

Percentage of cases, promptly submitted to the Pay Centre, that have been processed on time At least 80% March 2025

2022 to 2023: 88%

2023 to 2024: 84%

2024 to 2025: 82%

Table 7 Notes
Table 7 Note 1

Since mid-2021, the volume of cases received by the Pay Centre has continued to increase, creating challenges in meeting service standards. PSPC will continue to increase capacity and allocate resources to prioritize the oldest and most impactful cases in the queue with dedicated compensation advisors to address the backlog.

Return to table 7 note 1 referrer

Table 7 Note 2

The volume of cases received at the Pay Centre continues to be high, creating challenges in meeting service standards. This high volume has been driven partly by the expansion of the public service workforce and significant growth in cases associated with isolated or unpredictable events, such as labour actions, changes in human resources management policies, etc.

Return to table 7 note 2 referrer

Table 8: Canadians have timely access to reliable information on Canada’s finances

Table 8 shows the target, the date to achieve the target and the actual results for each indicator under Canadians have timely access to reliable information on Canada’s finances in the last 3 fiscal years.

Table 8: Canadians have timely access to reliable information on Canada’s finances
Departmental result indicators Target Date to achieve target Actual results
The Public Accounts of Canada are available online to Canadians in PDF and HTML formats as well as via the Open Government Portal within 24 hours of tabling in the House of Commons At least 100% March 2025

2022 to 2023: 100%

2023 to 2024: 100%

2024 to 2025: 100%

Information presented in the Consolidated Financial Statements of the Government of Canada is accurate At least 99% March 2025

2022 to 2023: 100%

2023 to 2024: 100%

2024 to 2025: 100%

The Results section of the infographic for Public Services and Procurement Canada on GC InfoBase provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Payments and accounting in 2024 to 2025 compared with the planned results set out in PSPC’s departmental plan for the year.

Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner
Results achieved: Canadians, businesses and organizations receive payments on time and revenues are collected for government services in an efficient manner

PSPC achieved the following results to support this departmental result:

  • streamlined payment reconciliation processes by exchanging cheque images rather than physical cheques with eligible financial institutions
  • implemented the new ISO 20022 messaging standard for large value wire payments issued in Canada, allowing wire payments to carry additional data
Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled
Results achieved: Members of federal pension plans receive timely and accurate pension payments, benefits and support services to which they are entitled

As one of Canada’s largest pension administrators serving more than 1 million active and retired members, PSPC issued over 5.2 million pension payments valued at $16.6 billion in 2024 to 2025. For the 24th consecutive year, the Pension Program received an unmodified audit opinion from the OAG on the public service pension plan financial statements, underscoring the Program's robust quality assurance and stewardship practices.

PSPC achieved the following results in support of the federal pension plan members:

  • successfully launched the updated active member web portals, in support of its digital-first strategy, for Public Service, Royal Canadian Mounted Police, and Canadian Armed Forces pension plan members
  • enhanced the efficiency and accessibility of the pension services web portal with user-centered design, combined with new features and self-service options, while reducing reliance on traditional paper-based processing
  • transitioned its telephony system from landlines to Voice over Internet Protocol technology to ensure stability of the telephony system for plan members contacting the Government of Canada Pension Centre and reduce the risk of failure
In collaboration with government departments, employees receive timely and accurate pay and benefits
Results achieved: In collaboration with government departments, employees receive timely and accurate pay and benefits
Ensure that public servants are paid accurately and on time

PSPC employed strategies and initiatives to ensure pay processing is accurate and timely and employees have confidence in the integrity of their pay.

PSPC achieved the following results to ensure that public servants are paid accurately and on time:

  • processed more cases than it received (1.5 million cases received versus 1.6 million cases processed), as a result of growth in capacity, increased automation and bulk processing
  • implemented the Pay Centre Backlog Reduction Strategy by dedicating 200 experienced compensation advisors to process a subset of critical backlog cases while the remainder of PSPC’s pay processing workforce focused on maintaining service standards on intake
  • achieved a service standard adherence rate of 83% on all cases submitted at the Pay Centre
  • provided additional training to 1,259 compensation advisors to expand their compensation knowledge and support complex cases resolution
  • successfully deployed the Oracle Database (Pay System, Database and People Tools) to ensure the continued use of an up-to-date and supported application in the pay system to manage employees’ time
  • finalized the MyGCPay 3-year roadmap, with the official launch of MyGCPay external access in January 2025 to improve client experience, resulting in all employees being able use the application from outside of the Government of Canada’s network
Data integrity, collective agreement implementation, financial comptrollership and stewardship and training

PSPC is mandated to administer compensation and benefits (payroll, general ledger, taxes, HR integration) and data integrity for all current and former federal employees (over 430,000) in more than 100 distinct organizations. It also provides training and information support to the Government of Canada compensation community, and to the human resources and financial functional communities.

PSPC achieved the following results to support data integrity, collective agreement implementation, financial comptrollership and stewardship, and training:

  • maintained the Payroll System General Ledger for the Government of Canada, overseeing control accounts exceeding $40 billion in pay-related transactions on behalf of all departments
  • managed approximately $20 billion in payroll deduction remittances on behalf of the Government of Canada, ensuring compliance with relevant Acts, Policies, and Directives, while overseeing the timely processing of payments to more than 150 organizations
  • implemented the Reconciliation Tool to address the reconciliation of overpayment balances between interdepartmental systems, strengthening payroll integrity and reducing financial exposure
  • implemented 78 collective agreements, respecting the negotiated timelines of 180 days from the signature
  • optimized and standardized training delivery, improving accessibility and efficiency to support compensation advisor development across the federal government
  • distributed over 350 communications on pay and compensation notices and changes, ensuring clarity across the Government of Canada
Standardize processes, practices and systems for consistent HR management across departments

PSPC achieved the following results in support of the standardization of HR processes, practices and systems across departments:

  • launched the Unified Actions for Pay (UAP) to reinforce HR and pay practices across the Government of Canada to increase the reliability and consistency of HR data, improve the accuracy and promptness of pay for employees and help prepare for the future of HR and pay
  • conducted a feasibility assessment, which concluded that it would be possible for the Government of Canada to implement the Dayforce solution enterprise-wide and also validated key components required for transformation
  • set the foundation for future phases of the business and digital transformation, including deployment option for the platform and its implementation plan, the strategy for user testing, and the operational support model for the eventual operation of 2 systems in parallel
Canadians have timely access to reliable information on Canada’s finances
Results achieved: Canadians have timely access to reliable information on Canada’s finances

The Receiver General continued to maintain the general ledger of the Government of Canada, also known as the Public Accounts of Canada, to produce government wide financial reports, and to provide expert advice, guidance and instructions to departments and agencies on accounting and reporting matters. The Receiver General continued to remain among the world leaders in terms of government accounting. For the 26th consecutive year, the consolidated financial statements of the Government of Canada received an unmodified audit opinion from the Auditor General.

PSPC achieved the following results to support this departmental result:

  • implemented tools which improved efficiency and reduced low-value tasks for the production of monthly government reports
  • published all formats of the Public Accounts simultaneously, allowing Canadians with disabilities to access information at the same time as other stakeholders, contributing to the commitment for a more responsive, accessible and transparent government
  • implemented the new Central Financial Reporting Portal through the Receiver General Modernization initiative, which provides a web-based method for Crown corporations to submit financial information to the Receiver General, eliminating a manual, spreadsheet-based process – enhancing data integrity and operational efficiency

Key risks

Effective Delivery

In 2024 to 2025 the department identified a risk that PSPC would encounter delays to achieving full stabilization of pay administration for the Government of Canada because of the sustained increase in intake of HR transactions while facing capacity constraints. Persistent intake growth could have further impeded efforts to increase stakeholder trust and lessen liabilities to the Government of Canada. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Resources required to achieve results

Table 9: Snapshot of resources required for Payments and accounting

Table 9 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 9: Snapshot of resources required for Payments and accounting
Resource Planned Actual
Spending $767,912,712 $883,208,784
Full-time equivalents 6,266 5,989

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Related government-wide priorities

This section highlights government priorities that are being addressed through this core responsibility.

Gender-based Analysis Plus

PSPC will continue analyzing pay related data, looking at the gender, age, and language composition of employees with a pay case to guide future planning and decision making to improve pay processing outcomes for diverse groups of employees.

The Pay Centre continues to prioritize Maternity, Parental, and Disability case-types, ensuring service standards are met for vulnerable populations.

Through the Pension Program, PSPC will continue to collect demographic and diversity related data via pension member satisfaction surveys to assess how current services are delivered to diverse groups and identify opportunities for improvement and innovation.

The Pension Program conducted 4 client service feedback surveys to measure pension plan member satisfaction with the services provided by the Government of Canada Pension Centre and the Program’s online pension portal. Feedback was received from over 6,500 active and retired members across the Public Service, Canadian Armed Forces, and Royal Canadian Mounted Police pension plans. Ongoing engagement with pension plan members is instrumental in supporting the planning of future pension services and process improvement activities.

For detailed information on how PSPC is applying GBA Plus to its various Programs and activities, please consult Supplementary Information Table on Gender-based Analysis Plus.

Program inventory

Payments and accounting is supported by the following programs:

Additional information related to the program inventory for Payments and Accounting is available on the Results page of GC InfoBase.

Core responsibility 3: Property and infrastructure

In this section

Description

PSPC provides federal employees and Parliamentarians with workspace; builds, maintains and manages federal properties and other public works such as bridges and dams; and provides associated services to federal organizations.

Quality of life impacts

This Core responsibility contributes to the following domains of the Quality of Life Framework for Canada:

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 3: Property and infrastructure.

Table 10: Federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians

Table 10 shows the target, the date to achieve the target and the actual results for each indicator under Federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians in the last 3 fiscal years.

Table 10: Federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians
Departmental result indicators Target Date to achieve target Actual results
Percentage of Crown-owned buildings that are in fair or better condition At least 54% March 2025

2022 to 2023: 56.7%

2023 to 2024: 55.9%

2024 to 2025: 53.1%table 10 note 1

Percentage of Crown-owned heritage buildings that are in fair or better condition At least 53% March 2025

2022 to 2023: 41.2%

2023 to 2024: 42.3%table 10 note 2

2024 to 2025: 41.9%table 10 note 3

Percentage of PSPC-managed office space that is fit-up (modernized) each year to meet the current Government of Canada Workplace Fit-up Standards known as the GCworkplace approach At least 4% March 2025

2022 to 2023: 2.34%

2023 to 2024: 2.53%table 10 note 4

2024 to 2025: 3.53%table 10 note 5

Percentage of real property projects that are delivered within scope, on time and on budget At least 95% March 2025

2022 to 2023: 95%

2023 to 2024: 95%

2024 to 2025: 96%

Percentage of time that PSPC’s real property facilities are fully operational At least 99% March 2025

2022 to 2023: 95%

2023 to 2024: 95%

2024 to 2025: 96%

Operating expenses per square metre of Crown-owned office space At most $195.87 per square metretable 10 note 6 March 2025

2022 to 2023: $185.98 per square metre

2023 to 2024: $204.21 per square metretable 10 note 7

2024 to 2025: $191.60 per square metre

Table 10 Notes
Table 10 Note 1

Revised priorities under the Office Portfolio Reduction Plan and the department’s emphasis on delivering Minimum Viable Product solutions have resulted in the deferral of maintenance for non-critical projects and assets slated for disposal, leading to a decline in conditions for some buildings and impacting the overall performance against the target.

Return to table 10 note 1 referrer

Table 10 Note 2

While challenges such as aging infrastructure, building condition, and portfolio size have hindered progress, targeted initiatives and strategic planning are driving positive change. PSPC will continue progressing towards project completion and the long-term preservation of these valuable assets.

Return to table 10 note 2 referrer

Table 10 Note 3

Crown-owned heritage assets require specialized and time-consuming interventions that cannot be held to the same performance expectations as standard Crown-owned buildings. Additionally, the department’s emphasis on delivering Minimum Viable Product solutions has resulted in the deferral of maintenance for non-critical projects. The indicator target is being reviewed to better reflect portfolio realities, particularly the unique requirements of heritage assets.

Return to table 10 note 3 referrer

Table 10 Note 4

Systematic issues, including aging infrastructure, buildings condition, portfolio size, and other government departments requirements, hindered PSPC's ability to achieve this target. The Office Portfolio Reduction Plan impacted PSPC's ability to modernize office space due to reallocated funding and revised project priorities for interior office renovations.

Return to table 10 note 4 referrer

Table 10 Note 5

In 2024 to 2025, PSPC prioritized efforts to reduce the size of its office portfolio. As a result, planned upgrades to office space were either scaled back or deferred. Additionally, persistent challenges such as outdated infrastructure, building conditions, portfolio size, further limited capacity to meet the office space modernization target.

Return to table 10 note 5 referrer

Table 10 Note 6

Target has been updated to more accurately reflect operational costs in anticipation of an increased inflation rate.

Return to table 10 note 6 referrer

Table 10 Note 7

Systematic issues, including aging infrastructure, buildings condition, portfolio size, and other government departments requirements, hindered PSPC's ability to achieve this target. There was also an increase in repair activities in 2023 to 2024 due to catch-up on buildings’ deferred maintenance and repairs. Accommodations services increased as well partly due to important projects under the Workplace Transformation Program.

Return to table 10 note 7 referrer

Table 11: Federal infrastructure spending supports Canada’s social, economic and environmental priorities

Table 11 shows the target, the date to achieve the target and the actual results for each indicator under Federal infrastructure spending supports Canada’s social, economic and environmental priorities in the last 3 fiscal years.

Table 11: Federal infrastructure spending supports Canada’s social, economic and environmental priorities
Departmental result indicators Target Date to achieve target Actual results
Total accessibility score of PSPC Crown-owned and lease purchase buildings assessed against the 2018 Canadian Standards Association standard for Accessibility (CSA B651-2018) Not availabletable 11 note 1 March 2025

2022 to 2023: 68%

2023 to 2024: 68%table 11 note 2

2024 to 2025: N/Atable 11 note 3

Percentage of reduction in greenhouse gas emissions in PSPC Crown-owned building portfolio, excluding housingtable 11 note 4 At least 40% March 2025table 11 note 5

2022 to 2023: 59.9%

2023 to 2024: 61.3%

2024 to 2025: 59.6%

Table 11 Notes
Table 11 Note 1

The technical assessment cycle under the 2018 Standard for Accessibility of the Canadian Standards Association was ending in 2023 to 2024. A new standard has been adopted and will be guiding the next 5-year assessment cycle starting in 2025 to 2026 (CSA B651-2023). As such, no target was set for 2024 to 2025 since PSPC will be transitioning to the new standard and no assessment will be conducted until then.

Return to table 11 note 1 referrer

Table 11 Note 2

The magnitude of PSPC’s Crown-owned and lease purchase building portfolio, combined with the nature of the investments and projects needed to improve accessibility in the built environment, impacted PSPC’s capacity to reach the target. In order to guide efforts and improve assessment scores in the future, PSPC developed an accessibility action plan, which provided a prioritized list of accessibility improvements to be implemented in PSPC’s portfolio. The indicator, its methodology as well as the target will be reviewed in the future to improve relevance and usability.

Return to table 11 note 2 referrer

Table 11 Note 3

PSPC is committed to ensuring that all Government of Canada facilities comply with applicable accessibility standards and that these standards are consistently applied in new projects. The indicator is being reviewed to determine its relevance for future reporting.

Return to table 11 note 3 referrer

Table 11 Note 4

In supporting the overarching goals established as part of the Pan-Canadian Framework on Clean Growth and Climate Change, PSPC has already achieved a significant reduction in GHG emissions, surpassing the Federal Sustainable Development Strategy target of 40% by 2030. This represents the sum of energy efficiency/GHG initiatives in PSPC’s Crown-owned portfolio, decarbonization of electricity grids across the country and procurement of renewable energy certificates.

Return to table 11 note 4 referrer

Table 11 Note 5

The target for this indicator is 40% by 2025 and 90% by 2050.

Return to table 11 note 5 referrer

The Results section of the infographic for Public Services and Procurement Canada on GC InfoBase provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Property and infrastructure in 2024 to 2025 compared with the planned results set out in PSPC’s departmental plan for the year.

Federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians
Results achieved: Federal real property and associated services meet the needs of federal government clients, partners and/or Parliamentarians, and ensure best value for Canadians
Evolution of work and office portfolio reduction

In support of Budget 2024 commitments, PSPC advanced major initiatives to modernize and streamline the federal real property portfolio. These efforts focused on reducing office space, protocols for accelerating the disposal of surplus properties, and optimizing the use of government assets.

PSPC achieved the following results to support the evolution of work and office portfolio reduction:

  • developed the Government of Canada Office Portfolio Reduction Plan (GC-OPRP), which received Treasury Board of Canada (TB) approval and outlines the path to achieving office space reductions announced in Budget 2024
  • developed and implemented the 10-Year Long-Term Accommodation Plan for federal departments and agencies, a key milestone under the GC-OPRP, which outlines their accommodation strategies and identifies a confirmed reduction of 1.96 million square metres
  • advanced space optimization efforts through surplus warehouse reductions, achieving $2 million in savings for 2024 to 2025 with $2.8 million more projected
Advance transformative projects, accelerate modernization work to rehabilitate places and buildings of national significance

In 2024 to 2025, PSPC made significant progress in advancing the rehabilitation and restoration of places and buildings of national significance. These projects not only ensure modern, secure, sustainable, and accessible workspaces equipped with the latest technology, but also deliver long-term value and conserve the Canadian heritage for present and future generations.

PSPC achieved the following results to advance transformative projects and accelerate modernization work to rehabilitate places and buildings of national significance:

  • advanced the rehabilitation of the Parliamentary Precinct through the Long-Term Vision and Plan (LTVP)
  • continued implementation of the Laboratories Canada (LabsCanada) Strategy and the LTVP by opening two new LabsCanada facilities - the Regulatory and Security Science (RSS) facility in North Saanich, British Columbia, to protect Canada’s border and crops and to grow agricultural trade, and the new TerraCanada facility in Mississauga, Ontario, to advance next-generation clean materials and the manufacturing industry
  • advanced the new Montreal Judicial Complex (Montreal Court House) construction and fit up project under the National Accommodation Strategy for federal courts and tribunals with key milestones achieved

Work towards conserving Canada’s heritage by rehabilitating and restoring places and buildings of national significance will prolong the lifespan of critical federal assets and ensure long-term efficiency and fiscal responsibility. These projects also generate significant local and national economic benefits for Canadians through job creation across the construction, manufacturing, and service sectors. PSPC achieved the following results to support the rehabilitation and restoration of places and buildings of national significance:

  • completed Tower B office accommodations of the Lester B. Pearson Building, optimizing the layout to increase occupancy capacity from 620 to 800 workstations
  • made progress on the approval of the rehabilitation project of the Supreme Court of Canada building and continued the operation of the building by advancing its Repair Program
  • continued the reassessment of the Connaught Building project to confirm and align its scope with the Government of Canada Office Portfolio Reduction Plan
  • redeveloped the existing Gulf Fisheries Centre, in Moncton, New Brunswick, through the LabsCanada Strategy, with construction of the new science annex underway with the project being on track for completion in 2028
  • advanced the implementation of the multiphase Winnipeg Office Strategy, in the Western region, with key projects advancing to support future office space reductions, planning allocations secured for regional offices, and preparations underway to rehabilitate a heritage Crown asset to support its long-term use
Protect the integrity, value and usefulness of engineering assets

In 2024 to 2025, PSPC continued implementing its long-term portfolio plan to ensure engineering assets are in fair or better condition, providing safe and continued use by Canadians and efficient operations with an emphasis on service availability.

PSPC achieved the following results to protect the integrity, value and usefulness of engineering assets:

  • continued collaboration with Indigenous communities and the Impact Assessment Agency on the Timiskaming Quebec Dam Complex to finalize the project impact assessment, with additional feasibility analyses underway to support the process
  • completed the replacement of the steel deck and reinforced concrete approach spans of the Burlington Canal Lift Bridge in Burlington, Ontario, improving the overall condition of the bridge, and extending its service life
  • continued progress on the completion of the Cliff, Tunney’s Pasture and Confederation Heights Energy Centres, National Capital Region (NCR) District Energy System (DES) Pumphouse and the distribution network of Energy Services Acquisition Program (ESAP)
  • accelerated the design-to-in-service timeline for installation of a modular bridge for the LaSalle Causeway in Kingston, Ontario
Improve interprovincial crossings in the National Capital Region

In 2024 to 2025, PSPC progressed on multiple projects to continue to improve crossings in the NCR.

PSPC achieved the following results to improve interprovincial crossings in the NCR:

  • conducted engagement with Indigenous communities, led public consultations on the concept design, and obtained the National Capital Commission (NCC) approval for the preferred concept design for the Alexandra Bridge Replacement Project, 3 months earlier than planned
  • completed structural repairs on the Union Bridge of the Chaudière Crossings and awarded the design contract for the southern structures renewal, with design work currently underway
  • awarded the design contract for the wearing surface and girder coating renewal of the Macdonald-Cartier Bridge, with design work progressing and construction contract in development
  • continued to advance the next phase of the New Eastern Bridge in the NCR project, including the impact assessment, discussion with Indigenous communities, design, preliminary site preparation, and a procurement strategy
Long-Term Vision and Plan for the Parliamentary Precinct

The LTVP is restoring and modernizing the Parliamentary Precinct to meet the needs of a twenty-first century Parliament, while ensuring that it continues to serve as the home of Canadian democracy and a source of national pride for all Canadians. This multi-decade planning framework is revitalizing historic buildings, such as the Centre Block and Block 2, and transforming the Precinct into an open, accessible, safe, secure, and integrated parliamentary campus.

PSPC continued to work with parliamentary administrations, Indigenous partners, the NCC, the City of Ottawa, and public input to update the LTVP, which will guide decision making and planning in the Precinct over a 50-year horizon. LTVP introduces a more integrated and flexible investment approach that prioritizes campus security and modern infrastructure.

PSPC achieved the following results in the implementation of the LTVP for the Parliamentary Precinct:

  • completed 100% design development for the Centre Block landscape design—a key milestone that will lead to the creation of a more accessible and inclusive public space on Parliament Hill
  • advanced significantly design development for the Centre Block and the Parliament Welcome Centre, with final building design deliverables on track for completion in the fall 2025
  • advanced Centre Block construction, transitioning from deconstruction to rebuild, with major progress that includes the initiation of the structural rebuild, completion of 90% of basement support posts, and continued masonry restoration, with 20% of the overall scope completed
  • achieved the 50% schematic design milestone for the Block 2 redevelopment project and completed pre-design work including site analysis and building assessments, and initiated construction activities, including site mobilization, selective demolition, abatement, and infrastructure relocation
  • continued to work with Crown-Indigenous Relations and Northern Affairs Canada (CIRNAC) to advance a national space for First Nations, Inuit, and Métis Peoples and a dedicated Algonquin space
Laboratories Canada Strategy

In 2024 to 2025, PSPC further advanced the LabsCanada Strategy by leading efforts to support federal science and research and addressing critical infrastructure and partnership needs, while strategically positioning departments and agencies to navigate the evolving research landscape. Through the design and delivery of modern, secure, accessible, and digitally enabled facilities, LabsCanada is providing optimal environments for federal scientists to share resources and deliver their research and regulatory mandates.

PSPC achieved the following results in support of LabsCanada Strategy:

  • opened the TerraCanada Mississauga Advanced Materials Research Facility, incorporating AI-driven robotics to advance materials science in fields ranging from biotech to batteries
  • awarded the construction contract for TerraCanada NCR, and began design procurement for TerraCanada Québec, both key scientific enablers for Canada’s work in critical mineral
  • completed the RSS Sidney (BC) Centre for Plant Health, to protect and grow agricultural trade and commerce in tree fruit, vine fruit, and berries and related industries (for example, wines) by drastically cutting plant import and export times
  • completed 100% design of the Atlantic Science Enterprise Centre (ASEC) and moved into full construction of the science wing
Federal infrastructure spending supports Canada’s social, economic and environmental priorities
Results achieved: Federal infrastructure spending supports Canada’s social, economic and environmental priorities

In 2024 to 2025, PSPC continued to deliver on federal infrastructure priorities that support Canada’s social, economic, and environmental objectives. Through targeted investments and collaborative initiatives, the department helped improve access to housing, advance climate resiliency and sustainability, enhance the accessibility of federal buildings, and support Reconciliation with Indigenous Peoples.

Improve access to housing

As part of its efforts to support the National Housing Strategy, PSPC advanced several key initiatives aimed at unlocking public lands for housing. Throughout the year, PSPC worked closely with federal partners to streamline the disposal process related to surplus federal properties, assess properties for their potential for housing, and contribute to the Canada Mortgage and Housing Corporation (CMHC)-led Federal Lands Initiative (FLI).

PSPC achieved the following results to improve access to housing:

  • collaborated with Housing, Infrastructure and Communities Canada (HICC) to advance the launch of the Public Lands Action Council to support the government’s priorities by accelerating land availability and enabling coordinated action across jurisdictions
  • launched the Canada Public Land Bank (CPLB) website in August 2024, with an initial 56 properties, representing 25,000 potential housing units. The Bank now has 90 properties listed, representing approximately 42,000 housing units
  • collaborated with HICC, CMHC and CLC as an active member of the Federal Land Council ensuring rapid review of FLI applications
  • engaged with stakeholders from coast to coast to coast, in partnership with HICC, CIRNAC and other departments, through roundtables, one-on-one meetings and presentations at conferences with a broad cross section of external stakeholders and rights holders
  • supported 7 affordable housing projects representing nearly 1,550 units, including a PSPC-led initiative that involved transferring Marine House in Dartmouth, Nova Scotia, to the Mi’kmaq Native Friendship Society for redevelopment
  • advanced the disposal of the Asticou Centre in the NCR for the construction of a new 600-bed hospital and the renaturalization of approximately 10 hectares of land
Advance sustainability, climate resiliency, and the green agenda for federal real property and infrastructure assets

PSPC achieved the following results to support sustainability, climate resiliency and the green agenda for federal real property and infrastructure assets:

  • expanded occupant engagement initiatives, leveraging AI and centralized digital tools and communications to reduce plastics in PSPC buildings, while maximizing diversion opportunities by partnering with the Waste Diversion Program to recycle over 7,000 kg of hard-to-recycle plastic
  • continued implementing the Buy Clean Strategy by sourcing construction materials with lower embodied carbon for federal infrastructure projects
  • developed a new directive focused on designing low embodied carbon construction projects, which aims to minimize the environmental footprint of these projects
  • continued progressing in its commitment to reducing GHG emissions, which includes the Clean Electricity Initiative that secured access to clean renewable electricity for 22 federal participating departments
  • co-led the approval process for the National Clean Electricity Program alongside the Atlantic and Western regions, with the goal of achieving 100% clean energy through agreements with SaskPower, Nova Scotia Power and New Brunswick Power, as well as a 23-year contract with Capital Power in Alberta
  • continued implementing its Climate Adaptation Strategy by advancing climate risk assessment of its crown assets and by implementing adaptation measures, as well as client climate resiliency requirements in leases
  • secured TB approval for the Federal Contaminated Sites Action Plan Phase V while continuing to progress on several contaminated site projects, including large-scale remediation efforts at sites such as Esquimalt Graving Dock, Alaska Highway and others

The Parliamentary Precinct and LabsCanada LTVPs both remained central to PSPC’s efforts to advance sustainability, climate resiliency, and the greening commitment for federal real property and infrastructure assets. With the goal of reducing the Government of Canada’s carbon footprint, PSPC achieved the following results in 2024 to 2025:

  • secured Leadership in Energy and Environmental Design (LEED) Operations and Maintenance Gold Certification for the Sir John A. Macdonald building, Parliament Welcome Centre Phase 1, and Senate of Canada building
  • completed the House of Commons User Pay Pilot Project for electric vehicle charging stations in May 2024 with full roll-out in July 2024
  • completed the successful transition of the energy switchover from steam to low temperature hot water for 9 Parliamentary Precinct facilities
  • received LEED Gold Certification for TerraCanada Mississauga
Improve accessibility of federal buildings

In 2024 to 2025, PSPC maintained a strong leadership role in advancing the Accessible Government Built Environment Initiative. As the Government of Canada's authority on real property, PSPC is committed to ensuring that all facilities are compliant with applicable accessibility standards and that the latest and evolving standards continue to be considered in new projects.

PSPC achieved the following results to further enhance accessibility of federal buildings:

  • completed the GCworkplace Accessibility and Inclusivity Guide, promoting inclusive workplace planning across the Government of Canada enterprise to meet compliance and help create a barrier-free Canada by 2040
  • continued to engage with Accessibility Standards Canada (ASC) and other stakeholders from the persons with disabilities community to explore opportunities to reduce barriers within its facilities and workspaces
  • continued to advance the implementation of the Parliamentary Precinct Universal Accessibility Strategy and Action Plan, including the substantial completion of the universal accessibility audit program for the buildings and grounds, and the launch of the update to the Interior Signage Guidelines
  • advanced accessibility and inclusion in the design of laboratory facilities to meet ASC’s guidance for LabsCanada projects
Support Reconciliation efforts

PSPC achieved the following results to support Reconciliation efforts:

  • funded 3 projects through the Strategic Partnerships Initiative with Cando, the First Nations Business Development Association, and the Indigenous Prosperity Centre at South Island Prosperity Partnership
  • enhanced Indigenous participation in federal procurement by awarding over $42 million in contracts to Indigenous businesses, representing 4.2% of total eligible spending
  • represented and reflected Indigenous culture through the application of the Indigenous Design Guidelines during GCworkplaces fit-ups, in a effort to incorporate Indigenous cultural and spiritual spaces, and design influences in major PSPC-led real property project
  • worked with Canadian Heritage, the NCC and parliamentary partners to fulfill the Truth and Reconciliation Commission’s Call to Action 81 to commission and install the Residential Schools national monument
  • supported CIRNAC in advancing the vision, design, and governance of a national space for First Nations, Inuit, and Métis Peoples, including facilitating the signing of a Letter of Intent and a Collaboration Implementation Framework with national Indigenous organizations, and coordinating a ceremony with the Anishinàbe Algonquin Chiefs to formalize the commitment to develop a dedicated Algonquin space
  • leveraged Indigenous Participation Plans (IPPs) to increase Indigenous economic participation in major projects, awarding $35 million to support Indigenous business initiatives for the Centre Block Rehabilitation Program, while the Block 2 redevelopment awarded $15.5 million to Indigenous businesses
  • held engagements with Indigenous employees across LabsCanada hubs to bring their perspectives into hub facility designs, helping create a culturally safe work environment for Indigenous employees, partners, and visitors

Key risks

Compromised assets

In 2024 to 2025, the integrity, safety and accessibility of PSPC real property and infrastructure assets could have been compromised by climate change, natural disasters, infrastructure deterioration and original design insufficiencies, as well as human related actions, which may have impeded the continuity of government operations and the well being of Canadians. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Supply and Delivery Risk

In 2024 to 2025, the effective and efficient delivery of major PSPC initiatives could have been impeded due to the nature of large scale and complex work (project scale, complexities, partner dependencies, evolving security requirements) along with current global events (inflation, supply delays, and industry capacity limitations), which could have affected the department’s credibility with stakeholders. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Resources required to achieve results

Table 12: Snapshot of resources required for Property and infrastructure

Table 12 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 12: Snapshot of resources required for Property and infrastructure
Resource Planned Actual
Spending $3,347,618,258 $3,775,611,745
Full-time equivalents 4,691 4,736

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Related government-wide priorities

This section highlights government priorities that are being addressed through this core responsibility

Gender-based Analysis Plus

PSPC will continue integrating social procurement objectives into new real property service contracts for buildings and will ensure accessible and inclusive designs in federal accommodations projects. PSPC will also continue collaborating with various Indigenous organizations and communities to ensure that Indigenous Peoples are involved in the restoration and modernization of Canada’s Parliamentary Precinct.

In 2024 to 2025, a GBA Plus was completed on the LTVP for the Parliamentary Precinct. The report found that the LTVP will create more accessible buildings, and more broadly a Parliamentary campus that reflects evolving Canadian demographics as well as encourages greater participation for equity deserving groups via targeted recruitment and procurement strategies. This assessment is informing all LTVP projects moving forward.

PSPC also continued to work with the Parliamentary administrations to improve inclusivity for Parliamentarians and Canadians, which includes among others: childcare services; rooms for parents caring for young children; change tables; improved lighting in parking lots; outdoor panic buttons; and gender-neutral washrooms.

LabsCanada projects have also significantly benefited diverse user groups by improving the design of science facilities and ensuring they are accessible, modern, inclusive, and collaborative. PSPC is also working collaboratively with science partners to deliver the ASEC and TSTS NCR facility in accordance with Government of Canada directives on GBA Plus.

For detailed information on how PSPC is applying GBA Plus to its various Programs and activities, please consult Supplementary Information Table on Gender-based Analysis Plus.

United Nations 2030 Agenda for Sustainable Development and the Sustainable Development Goals

PSPC activities under its Property and infrastructure Responsibility supported Canada’s efforts to address the UN 2030 Agenda and the SDGs. In 2024 to 2025, among various initiatives and programs supporting the SDGs, the department:

  • enabled access to renewable electricity for federal departments and secured long-term agreements with provincial power suppliers through the Clean Electricity Initiative and the National Clean Electricity Program in support of the transition to 100% clean energy and reducing GHG emissions
  • continued implementing the Buy Clean Strategy and introduced a new directive for designing low embodied carbon construction projects to promote sustainable infrastructure and industrial innovation while reducing the environmental footprint of federal projects
  • progressed on implementing the Climate Adaptation Strategy by assessing climate risks to federal assets and integrating resilience requirements in leases
  • expanded occupant engagement to reduce single-use plastics in federal buildings

These initiatives contributed towards the following SDGs:

  • ensure access to affordable, reliable, sustainable and modern energy for all (SDG 7, target 7.2)
  • build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation (SDG 9, targets 9.1 and 9.4)
  • ensure sustainable consumption and production patterns (SDG 12, targets 12.5 and 12.7)
  • take urgent action to combat climate change and its impacts (SDG 13)
  • protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss (SDG 15)

More information on PSPC’s contributions to Canada’s Federal Implementation Plan on the 2030 Agenda and the Federal Sustainable Development Strategy can be found in its Departmental Sustainable Development Strategy.

Program inventory

Property and Infrastructure is supported by the following programs:

Additional information related to the program inventory for Property and Infrastructure is available on the Results page on GC InfoBase.

Core responsibility 4: Government-wide support

In this section

Description

PSPC provides administrative services and tools to federal organizations that help them deliver programs and services to Canadians.

Quality of life impacts

This Core responsibility contributes to the following domains of the Quality of Life Framework for Canada:

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 4: Government-wide support.

Table 13: Federal organizations have access to high quality linguistic services and tools

Table 13 shows the target, the date to achieve the target and the actual results for each indicator under Federal organizations have access to high quality linguistic services and tools in the last 3 fiscal years.

Table 13: Federal organizations have access to high quality linguistic services and tools
Departmental result indicators Target Date to achieve target Actual results
Percentage of linguistic services that comply with established quality standards At least 85% March 2025

2022 to 2023: 94%

2023 to 2024: 91%table 13 note 1

2024 to 2025: 96.4%

Percentage of overall client satisfaction with the Translation Bureau’s language tools and services At least 90% March 2025

2022 to 2023: 87.6%

2023 to 2024: 87.4%table 13 note 2

2024 to 2025: 87%table 13 note 3

Table 13 Notes
Table 13 Note 1

The 2023 to 2024 result included only terminology and translation services. Interpretation services were not included due to unavailability of data. To ensure the availability of data going forward, new procedures were put in place to improve reporting on PSPC’s linguistic services.

Return to table 13 note 1 referrer

Table 13 Note 2

The target was not met as satisfaction with language services and tools experienced minor variations. The Translation Bureau has conducted surveys specifically to assess customer satisfaction with Termium Plus® and is working to make improvements to this language tool.

Return to table 13 note 2 referrer

Table 13 Note 3

In 2024 to 2025, 9% of the total respondents indicated being “neither satisfied nor dissatisfied” with the Translation Bureau’s language tools and services. The indicator's methodology systematically assigns a negative value to neutral responses, which skews the results and may not accurately reflect the actual level of satisfaction. The indicator is being reviewed to improve relevance and accuracy. The Translation Bureau will continue to work with its clients to make improvements to its language tools and services.

Return to table 13 note 3 referrer

Table 14: Government does business with ethical suppliers and ensures that sensitive information is handled appropriately

Table 14 shows the target, the date to achieve the target and the actual results for each indicator under Government does business with ethical suppliers and ensures that sensitive information is handled appropriately in the last 3 fiscal years.

Table 14: Government does business with ethical suppliers and ensures that sensitive information is handled appropriately
Departmental result indicators Target Date to achieve target Actual results
Percentage of integrity verification requests processed within the 4-hour client service standard (2 hours if urgent) At least 90% March 2025

2022 to 2023: 99%

2023 to 2024: 99%

2024 to 2025: 99%

Percentage of security screenings processed within 7 business days for contractors and sub-contractors requiring access to protected information At least 85% March 2025

2022 to 2023: 98%

2023 to 2024: 94%

2024 to 2025: 96%

Table 15: Federal organizations have the support services and tools they need to deliver their programs to Canadians

Table 15 shows the target, the date to achieve the target and the actual results for each indicator under Federal organizations have the support services and tools they need to deliver their programs to Canadians in the last 3 fiscal years.

Table 15: Federal organizations have the support services and tools they need to deliver their programs to Canadians
Departmental result indicators Target Date to achieve target Actual results
Percentage of clients who are satisfied or very satisfied with PSPC tools and/or services At least 75% March 2025

2022 to 2023: 71.5%

2023 to 2024: 68%table 15 note 1

2024 to 2025: 78%

Percentage of PSPC service standards met At least 80% March 2025

2022 to 2023: 75.8%

2023 to 2024: 77%table 15 note 2

2024 to 2025: 73%table 15 note 3

Table 15 Notes
Table 15 Note 1

Client feedback identified opportunities for improvement concerning timeliness, availability of online information and the need for simplified processes. In response, changes were implemented across PSPC to address these issues and enhance service delivery in the future. Additionally, insights from client surveys were leveraged to evolve services in alignment with client expectations and needs.

Return to table 15 note 1 referrer

Table 15 Note 2

Resources limitations, high volumes of requests and backlogs contributed to this unmet target. The department continues to seek improvements to services in order to meet service standards and is working with its client departments to identify gaps to be addressed through specific action plans.

Return to table 15 note 2 referrer

Table 15 Note 3

Resources limitations, high volumes of requests and backlogs continue to impact this indicator's performance. The department is actively collaborating with its client departments to identify gaps to be addressed through specific action plans in order to improve service standards.

Return to table 15 note 3 referrer

The Results section of the infographic for Public Services and Procurement Canada on GC InfoBase provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Government-wide support in 2024 to 2025 compared with the planned results set out in PSPC’s Departmental Plan for the year.

Federal organizations have access to high quality linguistic services and tools
Results achieved: Federal organizations have access to high quality linguistic services and tools

PSPC achieved the following results to support federal organizations in accessing high quality linguistic services and tools:

  • processed 1,470 terminological ad hoc requests received from its clients and partners
  • created more than 4,900 records and updated 12,300 records in Termium Plus®, the Government of Canada’s terminology data bank
  • tested AI solutions, continued research projects in collaboration with the National Research Council and started developing GCtranslate, an AI prototype based on Canadian data that provides employees with secure instant translations for texts up to Protected B
  • provided interpretation services to the Parliament of Canada, totalling over 22,000 hours of interpretation and provided the Government of Canada with interpretation services totalling more than 20,000 hours in official, foreign, Indigenous and sign languages
  • continued to collaborate with other government departments and agencies to build capacity in Indigenous communities and to increase access to remote interpretation for Indigenous languages to meet the demand
The Government does business with ethical suppliers and ensures that sensitive information is handled appropriately
Results achieved: The Government does business with ethical suppliers and ensures that sensitive information is handled appropriately

PSPC achieved the following results to ensure the government does business with ethical suppliers and that sensitive information is handled appropriately:

  • established the new Office of Supplier Integrity and Compliance (OSIC) which is enhancing the integrity and oversight of procurement and real property processes to help ensure that Canada does not do business with suppliers of concern
  • ensured full utilization of its appropriated funds to provide subsidized forensic accounting services to law enforcement on their investigative files dealing with drugs and controlled substances, in support of the government’s renewal of the Canadian Drugs and Substances Strategy led by Health Canada
  • led 2 comprehensive, government-wide fraud awareness campaigns, focused on the prevention, detection, and response to procurement fraud, which included the development and distribution of fraud awareness campaign toolkit to over 90 departments and internal fraud network
  • pursued the recovery of illegitimate amounts billed to the Government of Canada, and asked the impacted prime contractors to repay what they provided these subcontractors, recovering nearly $4 million
  • advanced the Controlled Goods Program’s (CGP) client-focused approach, bolstering compliance and security measures for sensitive and strategic assets
  • reinforced industry and government collaboration in the CGP with strengthened stakeholder engagement, enhanced tools, and targeted information sessions, ensuring effective risk mitigation in an evolving global security landscape
  • continued to enhance both personnel and organizational security screening processes of the Contract Security Program through increased efficiencies
  • concluded negotiations of 5 general security information agreements on industrial security and defence with foreign partners and is continuing to negotiate 5 new ones
Federal organizations have the support services and tools they need to deliver their programs to Canadians
Results achieved: Federal organizations have the support services and tools they need to deliver their programs to Canadians

PSPC achieved the following results to support this departmental result:

  • continued supporting its clients and buyers by processing over 29,500 transactions and collecting over $48 million in sales through GCSurplus while also successfully diverted a total of 32,185 kg of recycled batteries from landfills
  • donated 4,200 assets to 307 unique recipients through GCDonate service, and 59,000 pounds of food through Foodbanks Canada and Second Harvest
  • modernized the Canada Gazette operations through a review of its user experience testing and workflow process as well as enabled a new file attachment feature for the Online Regulatory Consultation System
  • modernized the Advertising Management Information System through the addition of automation and wayfinding guides for all departments
  • successfully completed the user experience review and data mapping components as part of the ongoing Cloud Adoption Project aiming to migrate the Publications website, associated systems, and search engine to the PSPC Cloud
  • completed the renewal of the government-wide media monitoring licences and continued to enhance its governance model for the Copyright Media Clearance Program

Key risks

Data analytics

In 2024 to 2025 the department responded to the risk that PSPC would not be able to readily access reliable data nor have the expertise needed to analyze it in order to make timely and informed decisions due to labour constraints and limitations in system integration and data governance, which could have impeded departmental activities and support to its clients, partners and other stakeholders. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Digital transformation

In 2024 to 2025, the department identified a risk that PSPC would not be able to quickly migrate to modern and reliable IT systems to effectively deliver services in a predominantly digital operating environment due to capacity constraints and stakeholder interdependencies, which could have impeded support to the new Government of Canada hybrid work model. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Fraud and other wrongdoing

In 2024 to 2025, PSPC could have encountered threats of fraud, collusion and other forms of wrongdoing in its role as federal procurement agency, steward of real property, receiver general and pay and pension administrator, which could have impacted client and stakeholder trust as well as introduced legal or financial liabilities for the Government of Canada. To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Recruitment and retention

In 2024 to 2025, the department identified a risk that PSPC would not be able to attract and retain a skilled, engaged and diversified workforce due to labour market conditions and uncertainties related to the evolution of work, which could have impeded the health and well-being of its employees as well as PSPC’s achievement of its mandate.

In particular, there was a possibility that a skill gap would emerge between the language industry and its future workforce, due to the limited availability of post secondary linguistic programs, and the worldwide shortage in the interpretation profession. These could have impacted PSPC’s ability to recruit and retain language professionals.

To mitigate this risk in 2024 to 2025, PSPC took the following measures, among others:

Resources required to achieve results

Table 16: Snapshot of resources required for Government-Wide Support

Table 16 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 16: Snapshot of resources required for Government-Wide Support
Resource Planned Actual
Spending $159,892,137 $167,777,405
Full-time equivalents 2,706 2,560

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Related government-wide priorities

This section highlights government priorities that are being addressed through this core responsibility.

Gender-based Analysis Plus

PSPC is persistently improving data collection methods and continued to identify new opportunities to inform and assess impacts of program changes. Through the Translation Bureau, the department also continued working towards increasing translation and interpretation services in Indigenous languages and providing interpretation services in American Sign Language and Langue des signes québécois for Canadians who are deaf, deafblind, and deafened.

For detailed information on how PSPC is applying GBA Plus to its various Programs and activities, please consult Supplementary Information Table on Gender-based Analysis Plus.

Program inventory

Government-wide support is supported by the following programs:

Additional information related to the program inventory for Government-wide support is available on the Results page on GC InfoBase.

Core responsibility 5: Procurement OmbudFootnote 1

In this section

Description

The OPO operates at arm’s-length from federal organizations. It is legislated to review the procurement practices of federal organizations, review complaints from Canadian suppliers, and provide dispute resolution services.

Quality of life impacts

This Core responsibility contributes to the ‘Good governance’ domain of the Quality of Life Framework for Canada and, more specifically, to the ‘Confidence in institutions’ and the ‘Access to fair and equal justice’ indicators through all the activities mentioned in the Core responsibility description.

Progress on results

This section details the department’s performance against its targets for each departmental result under Core responsibility 5: Procurement Ombud.

Table 17: Raise awareness of procurement issues and exchange of information

Table 17 shows the target, the date to achieve the target and the actual results for each indicator under Raise awareness of procurement issues and exchange of information in the last 3 fiscal years.

Table 17: Raise awareness of procurement issues and exchange of information
Departmental result indicators Target Date to achieve target Actual results
Number of awareness-building activities per year with Canadian suppliers, primarily small and medium-sized businesses, federal officials and other stakeholders At least 48 March 2025

2022 to 2023: 96

2023 to 2024: 107

2024 to 2025: 92

Number of provinces/territories where outreach activities are held At least 6 March 2025

2022 to 2023: 13

2023 to 2024: 13

2024 to 2025: 13

Year-over-year percentage of new visits to OPO’s website At least 5% March 2025

2022 to 2023: Not availabletable 17 note 1

2023 to 2024: 199.8%table 17 note 2

2024 to 2025: −8.86%table 17 note 3

Year-over-year percentage of new followers and impressions to OPO’s digital media accounts At least 10% March 2025

2022 to 2023: 2,563%

2023 to 2024: −97.5%table 9.1 note 4

2024 to 2025: 16.67%

Table 17 Notes
Table 17 Note 1

Due to the data collection software being down from May 2022 to January 2023, this result was not available.

Return to table 17 note 1 referrer

Table 17 Note 2

There was an increase in first time visits to OPO’s webpages that year compared to 2021 to 2022, which could be attributed to OPO’s advertising, larger social media presence, and publication of high-visibility reports. The indicator, its methodology as well as the target will be reviewed in the future to improve relevance and usability.

Return to table 17 note 2 referrer

Table 17 Note 3

The decrease in first-time visits to OPO’s website likely reflects a maturing digital presence characterized by a more stable and engaged returning audience who increasingly access OPO content. The indicator is being reviewed to improve relevance and usability for future reporting.

Return to table 17 note 3 referrer

Table 17 Note 4

In 2023 to 2024, the number of new followers and impressions stabilized following the advertising campaign in fall 2022. The indicator, its methodology as well as the target will be reviewed in the future to improve relevance and usability.

Return to table 17 note 4 referrer

Table 18: Procurement-related issues are addressed through alternative dispute resolution

Table 18 shows the target, the date to achieve the target and the actual results for each indicator under Procurement-related issues are addressed through alternative dispute resolution in the last 3 fiscal years.

Table 18: Procurement-related issues are addressed through alternative dispute resolution
Departmental result indicators Target Date to achieve target Actual results
Percentage of alternative dispute resolution processes that result in settlement agreements agreed to by both parties At least 75% March 2025

2022 to 2023: 100%

2023 to 2024: 0%table 18 note 1

2024 to 2025: 11%table 18 note 2

Table 18 Notes
Table 18 Note 1

In 2023 to 2024, OPO received 11 ADR) requests, of which: 1 was resolved informally with OPO’s help, thus it was withdrawn; 3 went to mediation but did not result in a settlement agreement; 5 did not go to mediation (in 3 of them, the implicated department declined to participate; in the remaining 2, the supplier withdrew the request); and 2 are ongoing and will be reported next fiscal year.

Return to table 18 note 1 referrer

Table 18 Note 2

In 2024 to 2025, OPO received 9 ADR requests, of which: 1 was resolved formally and resulted in a settlement agreement; 4 were resolved informally with OPO’s help, thus they were withdrawn; 3 went to mediation but did not result in a settlement agreement; and 1 is ongoing and will be reported in the next fiscal year.

Return to table 18 note 2 referrer

Table 19: Procurement-related issues are addressed through the review of complaints and the review of federal organization’s procurement practices

Table 19 shows the target, the date to achieve the target and the actual results for each indicator under Procurement-related issues are addressed through the review of complaints and the review of federal organization’s procurement practices in the last 3 fiscal years.

Table 19: Procurement-related issues are addressed through the review of complaints and the review of federal organization’s procurement practices
Departmental result indicators Target Date to achieve target Actual results
Percentage of supplier complaint reviews completed within 120 working days as per legislative requirements At least 100% March 2025

2022 to 2023: 100%

2023 to 2024: 100%

2024 to 2025: 100%

Percentage of recommendations made by the Ombud acted upon by federal organizations At least 100% March 2025

2022 to 2023: 100%

2023 to 2024: 100%

2024 to 2025: 100%

The Results section of the infographic for Public Services and Procurement Canada on GC InfoBase provides additional information on results and performance related to its program inventory.

Details on results

The following section describes the results for Procurement Ombud in 2024 to 2025 compared with the planned results set out in PSPC’s departmental plan for the year.

Raise awareness of procurement issues and exchange of information
Results achieved: Raise awareness of procurement issues and exchange of information

OPO conducts research and produces reports on procurement topics of interest to Canadian suppliers and federal departments. In 2024 to 2025, OPO launched the following 4 research studies, which are scheduled for publication in 2025 to 2026: Negotiated Requests for Proposals; Best Value; Construction Administration; and Time for Action: Top 5 Foundational Changes Needed in Federal Procurement.

In total, 10 knowledge deepening and sharing studies have been published on topics related to key issues in federal procurement, which are also discussed at conferences and events.

Procurement-related issues are addressed through alternative dispute resolution
Results achieved: Procurement-related issues are addressed through alternative dispute resolution

OPO helped suppliers and federal departments resolve procurement-related issues informally whenever possible and offered formal ADR services when requested and agreed to by both parties to a federal contract. In 2024 to 2025, OPO received a total of 9 requests for ADR services regarding disputes that arose in the contract administration phase of federal government contracts.

Procurement-related issues are addressed through the review of complaints and the review of federal organization’s procurement practices
Results achieved: Procurement-related issues are addressed through the review of complaints and the review of federal organization’s procurement practices

When a complaint is filed with the Procurement Ombud (PO) and meets the criteria set out in the Procurement Ombud Regulations, the PO must launch an investigation and provide findings, along with any recommendation for the payment of compensation, within 120 working days. OPO follows up on all recommendations made with the implicated federal organization 1 year later to inquire as to whether the recommendations were implemented.

In 2024 to 2025, OPO received a total of 670 cases stemming from 1,200 procurement-related issues. In all instances, OPO either provided direct assistance or directed the requestor to the appropriate authority.

OPO also received a total of 136 complaints, of which 38 reviews were completed within the fiscal year in accordance with legislative timelines. All reports are made available on OPO’s website once completed.

Key risks

In order to mitigate possible risks to its mandate, OPO:

Resources required to achieve results

Table 20: Snapshot of resources required for Procurement Ombud

Table 20 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 20: Snapshot of resources required for Procurement Ombud
Resource Planned Actual
Spending $4,480,464 $5,356,263
Full-time equivalents 28 33

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Related government-wide priorities

This section highlights government priorities that are being addressed through this core responsibility.

Gender-based Analysis Plus

OPO continued to apply a diversity and inclusion lens to all its interactions with third parties, including government departments, suppliers, and the general public. Over the course of the fiscal year, OPO captured information through its annual outreach calendar on the number of awareness building activities and engagements held per year, specifically with businesses owned or led by Indigenous peoples, Black and racialized Canadians, women, 2SLGBTQIA+ Canadians and other under-represented groups.

OPO also participated in a forum for federal ombuds organizations across Canada to share information regarding programs, initiatives, and best practices that will foster a diverse, inclusive, and equitable workplace. Finally, OPO published its progress report on its Accessibility Plan.

For detailed information on how OPO is applying GBA Plus to its various Programs and activities, please consult Supplementary Information Table on Gender-based Analysis Plus.

Program inventory

Procurement Ombud is supported by the following program:

Additional information related to the program inventory for Procurement Ombud is available on Results page on GC InfoBase.

Internal services

In this section

Description

Internal services refer to the activities and resources that support a department in its work to meet its corporate obligations and deliver its programs. There are 10 categories of internal services:

Progress on results

This section presents details on how the department performed to achieve results and meet targets for internal services.

Management and oversight services

Progress on planned activities of the 2022 to 2025 Departmental Security Plan continued in the last year. The department advanced mitigation activities focused on reducing identified security risks through adaptation and evolution of departmental processes and security training as well as awareness activities. Workshops were held with branches and regions across PSPC to review the security risks, validate data and assess likelihood and impact of each risk in developing the 2025 to 2028 Departmental Security Plan.

Communications services

PSPC successfully completed the modernization of its Internet content and platform, ensuring full compliance with Government of Canada’s policies and digital standards. Additionally, the department developed a new, user-centric information architecture for its intranet through extensive user testing.

PSPC continued to use new technologies and targeted approaches, including audience-tailored communication activities such as storytelling, digital and multimedia content, and amplified social media content, to promote the department’s programs, services and initiatives and enhance openness and transparency. The department successfully hosted 3 Transparency by Design days, providing updates on the department’s progress towards improving current pay services and transforming HR and Pay. These sessions also provided employees direct access to the Associate Deputy Minister to ask questions and receive real time answers. Quarterly reports were posted on the web, and pay dashboard updates were posted monthly, providing employees with a regular update on outstanding pay cases and processing times.

The department also continued to modernize its outreach approach through more tailored and audience-appropriate social media content. PSPC established a social media presence on both Facebook and Reddit to increase real-time, reciprocal communication about pay and benefits with Government of Canada employees. In its first year, the Facebook page amassed over 10,000 followers. The Reddit page, launched at the end of January 2025, has already gained nearly 500 followers.

Human resources management

In 2024 to 2025, PSPC implemented its Diversity and Inclusion Action Plan (DIAP) to reduce employment equity gaps, with a particular focus on persons with disabilities and Indigenous Peoples. This plan included strategies for Reconciliation with Indigenous Peoples and carried out Indigenous Cultural Competency training for executives, in collaboration with the Canada School of Public Service. Additionally, the Diversity and Inclusion Performance Measurement Framework was established to monitor progress towards fostering an inclusive work culture. The department pursued diverse hiring through targeted recruitment strategies and set organizational employment equity goals. Resources and training were developed for managers and employees to enhance mental health, well-being, inclusion, and to prevent discrimination and harassment.

Conflict of Interest (COI) management was reinforced through updated policies and roll out of an automated COI form. In response to values and ethics recommendations, PSPC also reviewed the departmental Code of Conduct and mandatory learning. The department also appointed its first Values and Ethics Champion and launched the departmental Values and Ethics Ambassador’s Network.

To support the implementation of the TBS direction on prescribed presence in the workplace, PSPC developed tools and resources for employees and managers, ensuring consistency with departmental guidance.

Information technology

In 2024 to 2025, PSPC made advancement in the adoption of scalable, integrated enterprise-wide IT solutions grounded in modern product management practices. The department also expanded GCnova to provide Software as a Service based tools for developing and managing IT solutions, reducing overhead and accelerating time-to-value in support of government-wide initiatives.

In addition, PSPC implemented the Departmental Digital Strategy to drive the modernization and standardization of PSPC’s technology portfolio, while assessing the application of AI for departmental support services such as the use of a Chatbot solution for Help Desk and other inquiry type services.

Resources required to achieve results

Table 21: Resources required to achieve results for internal services this year

Table 21 provides a summary of the planned and actual spending and full-time equivalents required to achieve results.

Table 21: Resources required to achieve results for internal services this year
Resource Planned Actual
Spending $322,627,875 $392,425,072
Full-time equivalents 3,449 3,335

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase page and the People section of the infographic for Public Services and Procurement Canada on GC InfoBase page provide complete financial and human resources information related to its program inventory.

Contracts awarded to Indigenous businesses

Government of Canada departments are required to award at least 5% of the total value of contracts to Indigenous businesses each year.

Public Services and Procurement Canada’s result for 2024 to 2025

PSPC continued to aim for the minimum 5% target of the total value of its contracts being awarded to Indigenous businesses.

Table 22: Total value of contracts awarded to Indigenous businessesFootnote 2

As shown in Table 22, PSPC awarded 3.16% of the total value of all its contracts to Indigenous businesses for the fiscal year.

Table 22: Total value of contracts awarded to Indigenous businesses
Contracting performance indicators 2024 to 2025 results
Total value of contracts awarded to Indigenous businessestable 22 note 1 (A) $234,284,925
Total value of contracts awarded to Indigenous and non‑Indigenous businessestable 22 note 2 (B) $7,409,626,048
Value of exceptions approved by deputy head (C) No exception approvals were sought by the deputy head
Proportion of contracts awarded to Indigenous businesses [A/(B−C)×100] 3.16%
Table 22 Notes
Table 22 Note 1

"Contract" is a binding agreement for the procurement of a good, service, or construction and does not include real property leases. It includes contract amendments and contracts entered into by means of acquisition cards of more than $10,000.00.

Return to table 22 note 1 referrer

Table 22 Note 2

For the purposes of the minimum 5% target, the data in this table reflects how ISC defines "Indigenous business" as either: owned and operated by Elders, bands and tribal councils; registered in the Indigenous Business Directory; or registered on a modern treaty beneficiary business list.

Return to table 22 note 2 referrer

The figure for the total value of contracts awarded to Indigenous businesses includes subcontracts issued to Indigenous businesses by non-Indigenous prime contractors. Given the large scope and value of contracts that support PSPC projects, partnering with successful non-Indigenous bidders to create business opportunities for Indigenous businesses has been a strategic success. Indigenous subcontracting accounted for more than 60% of the reported result in 2024 to 2025.

The deputy head did not approve any exceptions to the target in fiscal year 2024 to 2025.

In its 2025 to 2026 Departmental Plan, PSPC estimated that it would award 5% of the total value of its contracts to Indigenous businesses by the end of the fiscal year.

PSPC’s overall procurement budget increased by more than $1.5 billion (27%) due to 3 large contract amendments in 2024 to 2025. None of these long-term contracts were originally with Indigenous businesses and, therefore, there was a significant impact on achieving the 5% target. Large-value contracts undertaken by PSPC are currently beyond the capacity of most existing Indigenous businesses and limit their ability to participate in the bidding process.

For lower dollar-value contracts (this is, below $3.75 million), PSPC issued contracts to Indigenous businesses totalling approximately $18 million, which represents more than 6% of the value of lower dollar contracts. PSPC’s achievement is, therefore, strong and stable compared to previous fiscal years for contracts of reduced scope, which leveraged existing Indigenous businesses most efficiently.

For PSPC’s larger-scope contracts, the department is integrating other forms of Indigenous participation, in partnership with non-Indigenous contract holders. These Indigenous Participation Plans include commitments to subcontract with Indigenous businesses and provide training or other employment opportunities to Indigenous people. While some of these participation elements are not reflected in the 5% contracting commitment, they support the broader Government of Canada’s objective of reconciliation with Indigenous Peoples.

Spending and human resources

In this section

Spending

This section presents an overview of the department's actual and planned expenditures from fiscal year 2022 to 2023 to fiscal year 2027 to 2028.

Graph 1: Actual spending by core responsibility in 2024 to 2025
Graph 1 presents how much the department spent in 2024 to 2025 to carry out core responsibilities and internal services. Text version below.
Text version of Graph 1
Graph 1: Actual spending by core responsibility in 2024 to 2025
Core responsibilities and internal services 2024 to 2025 actual spending
Purchase of goods and services $227,211,193
Payments and accounting $883,208,784
Property and infrastructure $3,775,611,745
Government-wide support $167,777,405
Procurement Ombud $5,356,263
Internal services $392,425,072
Analysis of actual spending by core responsibility

For fiscal year 2024 to 2025, the department’s net expenditures on programs and services totals $5,451.6 million. Department's programs and services are delivered through the following core responsibilities and internal services:

Purchase of goods and services ($227.2 million): PSPC purchases goods and services on behalf of the Government of Canada.

Payments and accounting ($883.2 million): PSPC collects revenues and issues payments, maintains the financial accounts of Canada, issues financial reports, and administers payroll and pension services for the Government of Canada.

Property and infrastructure ($3,775.6 million): PSPC provides federal employees and Parliamentarians with work space; builds, maintains and manages federal properties and other public works such as bridges and dams; and provides associated services to federal organizations.

Government-wide support ($167.8 million): PSPC provides administrative services and tools to federal organizations that help them deliver programs and services to Canadians.

Procurement Ombud ($5.4 million): The Office of the Procurement Ombud operates at arm’s-length from federal organizations. It is legislated to review the procurement practices of federal organizations, review complaints from Canadian suppliers, and provide dispute resolution services.

Internal Services ($392.4 million): Internal Services are those groups of related activities and resources that the federal Government considers to be services in support of programs and/or required to meet corporate obligations of an organization.

Please consult the Budgetary performance summary section for trends and significant variances over the last 3 fiscal years.

Refocusing government spending

In Budget 2023, the government committed to reducing spending by $14.1 billion over the next 5 years, starting in 2023 to 2024, and by $4.1 billion annually after that. As part of meeting this commitment, PSPC identified the following spending reductions:

During 2024 to 2025, PSPC worked to realize these reductions through the following measures:

Despite these reduction measures, PSPC remains committed to fulfilling its role as a common services provider. To support this commitment, PSPC received additional funding through the Supplementary Estimates to continue advancing key initiatives such as capital investments and the Next Generation Human Resources and Pay initiative, which led to an increase in spending from fiscal year 2023 to 2024 to fiscal year 2024 to 2025. Additional details on the variances in actual spending are provided under Analysis of the past 3 years of spending in the Budgetary performance summary section.

Budgetary performance summary

Table 23: Actual 3-year spending on core responsibilities and internal services (dollars)

Table 23 shows the money that PSPC spent in each of the past 3 years on its core responsibilities and on internal services.

Table 23: Actual 3-year spending on core responsibilities and internal services (dollars)
Core responsibilities and internal services 2024 to 2025 main estimates 2024 to 2025 total authorities available for use Actual spending over 3 years (authorities used)
Purchase of goods and services 181,701,564 375,774,904

2022 to 2023: 184,863,896

2023 to 2024: 196,842,940

2024 to 2025: 227,211,193

Payments and accounting 767,912,712 986,439,256

2022 to 2023: 564,043,558

2023 to 2024: 836,496,904

2024 to 2025: 883,208,784

Property and infrastructure 3,347,618,258 4,132,758,281

2022 to 2023: 3,197,493,336

2023 to 2024: 3,757,979,775

2024 to 2025: 3,775,611,745

Government-wide support 159,892,137 207,165,448

2022 to 2023: 144,364,383

2023 to 2024: 174,902,636

2024 to 2025: 167,777,405

Procurement Ombud 4,480,464 5,818,165

2022 to 2023: 4,630,094

2023 to 2024: 4,697,286

2024 to 2025: 5,356,263

Subtotal 4,461,605,135 5,707,956,054

2022 to 2023: 4,095,395,267

2023 to 2024: 4,970,919,541

2024 to 2025: 5,059,165,390

Internal services 322,627,875 414,268,635

2022 to 2023: 354,395,781

2023 to 2024: 404,361,844

2024 to 2025: 392,425,072

Total 4,784,233,010 6,122,224,689

2022 to 2023: 4,449,791,048

2023 to 2024: 5,375,281,385

2024 to 2025: 5,451,590,462

Totals may not add up and may not balance with other public documents due to rounding.
Analysis of the past 3 years of spending
Total authorities available for use versus Main Estimates versus actual spending for current year

PSPC’s 2024 to 2025 total authorities available for use are $1,338.0 million greater than the Main Estimates, mainly due to an incremental funding approved during the fiscal year through the Supplementary Estimates process (mostly related to additional funding received for capital investments and the Next Generation Human Resources and Pay initiative), as well as unused authorities carried forward from the previous fiscal year (mostly related to unused authorities carried forward from the revolving funds and the operating budget carry forward of prior year authorities).

PSPC’s 2024 to 2025 actual spending is $670.6 million less than the total authorities available for use. This is primarily explained by $401.6 million of authorities available for use in subsequent years, mostly from the revolving funds’ unused authorities, and a lapse of $269.0 million. The lapse is mainly due to a combination of schedule and scope changes in projects, delays in staffing, and reduced project costs. PSPC requested a portion of the lapsed funds to be carried forward to support ongoing initiatives.

Actual spending over 3 years

The overall $1,001.8 million increase between the 2022 to 2023 actual spending and the 2024 to 2025 actual spending is explained by the following:

  • The department spent approximately $925.5 million more in fiscal year 2023 to 2024 than in 2022 to 2023. The increase is primarily due to:
    • Payments and accounting:
      • the increased spending to help stabilize the public service pay system, eliminate the backlog of pay issues, increase pay service delivery capacity in addition to activities related to the NextGen HR and Pay following the transfer from Shared Services Canada
      • the timing between payments and recoveries of expenditures under the Payment in Lieu of Taxes program, mainly attributable to the payments to the City of Montréal and recovery from the Aéroports de Montréal
    • Property and infrastructure:
      • expenditures to deliver on the department’s property and infrastructure projects, such as the major recapitalization of the Place du Portage III, the ESAP, Les Terrasses de la Chaudière Building Envelope Rehabilitation and Modernization, the Centre Block Rehabilitation Program and the purchase of the 181 Queen Street building in Ottawa for the House of Commons accommodations
      • additional funding received for the protection from inflation and price variations related to space requirements for real property elements over which PSPC has very little or no control, such as rent, cost of utilities and accommodation costs
  • The department spent approximately $76.3 million more in fiscal year 2024 to 2025 than in 2023 to 2024. The increase is primarily due to:
    • Purchase of goods and services:
      • increased salaries as a result of the ratification of the Commerce and Purchasing collective agreement
    • Payments and accounting:
      • additional funding received for the Human Capital Management Feasibility Analysis Project for the Next Generation Human Resources and Pay initiative
      • the increase is partially offset by a decrease due to the timing difference between when a Payment in Lieu of Taxes is issued to municipalities and when the cost is recovered from other government departments
    • Property and infrastructure:
      • expenditures to deliver on the department’s property and infrastructure projects, including major capital projects in the NCR, such as the rehabilitation of Les Terrasses de la Chaudière and the West Memorial building, as well as the initial phase of Canada's 2025 G7 Presidency
      • continue implementing the LTVP, a multi-decade strategy to restore and modernize Canada’s Parliamentary Precinct, such as the Centre Block Rehabilitation Program, as well as to continue implementing the Laboratories Canada strategy
      • the increase is partially offset by a decrease due to the timing of interim payments to the contractor for ESAP, as well as the purchase of the 181 Queen Street building (Ottawa), both of which occurred in the previous fiscal year

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase offers more financial information from previous years.

Table 24: Planned 3-year spending on core responsibilities and internal services (dollars)

Table 24 shows PSPC’s planned spending for each of the next 3 years on its core responsibilities and on internal services.

Table 24: Planned 3-year spending on core responsibilities and internal services (dollars)
Core responsibilities and internal services 2025 to 2026 planned spending 2026 to 2027 planned spending 2027 to 2028 planned spending
Purchase of goods and services 187,050,746 161,641,612 163,201,203
Payments and accounting 1,109,124,404 1,037,290,136 329,084,962
Property and infrastructure 5,384,718,661 4,031,043,239 3,643,020,790
Government-wide support 192,421,726 156,822,540 151,320,758
Procurement Ombud 4,534,537 4,537,309 4,537,309
Subtotal 6,877,850,074 5,391,334,836 4,291,165,022
Internal services 385,051,530 332,997,157 279,100,121
Total 7,262,901,604 5,724,331,993 4,570,265,143
Totals may not add up and may not balance with other public documents due to rounding.
Analysis of the next 3 years of spending

For 2027 to 2028, the department plans to spend $2,693 million less than in 2025 to 2026. The decrease is mainly due to:

  • Purchase of goods and services: the end of incremental funding received in Budget 2023 for the cloud-based Electronic Procurement Solution post implementation phase
  • Payments and accounting: the end of incremental funding received in order to stabilize the pay operations and decrease the backlog of pay issues, as well as the Next Generation HR and Pay Initiative
  • Property and infrastructure: reduced funding associated with major projects such as Les Terrasses de la Chaudière Modernization and Building Envelope Rehabilitation, Lester B. Pearson Major Renovation and the ESAP as a result of the implementation of these planned programs of work
  • Government-wide support:
    • savings generated from technologies such as neural machine translation, streamlined processes and attrition for Linguistic Services
    • a decrease in funding for remote and hybrid parliamentary services, the end of funding for the G7 Summit, and the end of incremental funding for the Industrial Security Systems Transformation project
  • Internal services:
    • the end of incremental funding received for internal services related to pay administration
    • fluctuations in funding for information technology projects such as the departmental laptop evergreening, the Government of Canada Trusted Platform and the Digital Convergence
    • incremental funding received in fiscal year 2025 to 2026 for the S/4HANA project

Funding will be adjusted should future approvals be received.

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase offers more detailed financial information related to future years.

Table 25: Budgetary actual gross spending summary (dollars)

Table 25 reconciles gross spending with net spending for 2024 to 2025.

Table 25: Budgetary actual gross spending summary (dollars)
Core responsibilities and internal services 2024 to 2025 actual gross spending 2024 to 2025 actual revenues netted against expenditures 2024 to 2025 actual net spending (authorities used)
Purchase of goods and services 421,895,837 194,684,644 227,211,193
Payments and accounting 1,076,677,370 193,468,586 883,208,784
Property and infrastructure 7,253,392,166 3,477,780,421 3,775,611,745
Government-wide support 504,423,561 336,646,156 167,777,405
Procurement Ombud 5,356,263 0 5,356,263
Subtotal 9,261,745,197 4,202,579,807 5,059,165,390
Internal services 466,406,085 73,981,013 392,425,072
Total 9,728,151,282 4,276,560,820 5,451,590,462
Totals may not add up and may not balance with other public documents due to rounding.
Analysis of budgetary actual gross and net spending summary

The department’s major sources of revenues netted against expenditures are collected through the Real Property Federal Accommodation and Infrastructure Program as well as through its 3 active revolving funds.

The Real Property Services Revolving Fund collects most revenues by providing real property services such as project delivery, facility management and advisory services. The Real Property Federal Accommodation and Infrastructure Program generates revenues mainly through:

  • provision of spaces, conference rooms and parking
  • preparation of spaces for occupancy
  • production and distribution of utilities

Revenues are also collected through the Translation Bureau Revolving Fund for translation, interpretation and other linguistic services, as well as through the Optional Services Revolving Fund mainly for travel and transportation management services.

The Finances section of the infographic for Public Services and Procurement Canada on GC InfoBase offers information on the alignment of PSPC’s spending with Government of Canada’s spending and activities.

Funding

This section provides an overview of the department's voted and statutory funding for its core responsibilities and for internal services. For further information on funding authorities, consult the Government of Canada budgets and expenditures.

Graph 2: Approved funding (statutory and voted) over a 6-year period

Graph 2 summarizes the department's approved voted and statutory funding from fiscal year 2022 to 2023 to fiscal year 2027 to 2028.

Graph 2 summarizes the department's approved voted and statutory funding from fiscal year 2022 to 2023 to fiscal year 2027 to 2028. Text version below.
Text version of graph 2
Graph 2: Approved funding (statutory and voted) over a 6-year period
Fiscal year Statutory Voted Total
2022 to 2023 72,000,000 4,378,000,000 4,450,000,000
2023 to 2024 279,000,000 5,096,000,000 5,375,000,000
2024 to 2025 228,000,000 5,224,000,000 5,452,000,000
2025 to 2026 214,000,000 7,049,000,000 7,263,000,000
2026 to 2027 195,000,000 5,529,000,000 5,724,000,000
2027 to 2028 173,000,000 4,397,000,000 4,570,000,000
Analysis of statutory and voted funding over a 6-year period

This bar chart represents the actual spending from fiscal year 2022 to 2023 to fiscal year 2024 to 2025 and the planned spending for fiscal year 2025 to 2026 to fiscal year 2027 to 2028, broken down between statutory and voted expenditures.

PSPC’s actual spending for fiscal year 2024 to 2025 is $5,452 million, an increase of $1,002 million from the 2022 to 2023 actual spending. Additional details of the variances in actual spending are provided under Analysis of the past 3 years of spending in the Budgetary performance summary section.

For fiscal year 2025 to 2026 to fiscal year 2027 to 2028, the figures represent total planned spending which reflects approved funding by the Treasury Board of Canada, at the time of the 2025 to 2026 Departmental Plan, to support the departmental core responsibilities. Overall, there is a decrease in planned spending over the fiscal year 2025 to 2026 to fiscal year 2027 to 2028 planning horizon. Additional details of the variances in planned spending are provided under Analysis of the next 3 years of spending in the Budgetary performance summary section.

Consult the Public Accounts of Canada for further information on PSPC’s departmental voted and statutory expenditures.

Financial statement highlights

Public Services and Procurement Canada's Consolidated Financial Statements (unaudited) for the year ended March 31, 2025.

Table 26: Condensed Statement of Operations (unaudited) for the year ended March 31, 2025 (dollars)

Table 26 summarizes the expenses and revenues for 2024 to 2025 which net to the cost of operations before government funding and transfers.

Table 26: Condensed Statement of Operations (unaudited) for the year ended March 31, 2025 (dollars)
Financial information 2024 to 2025 actual results 2024 to 2025 planned results Difference (actual results minus planned)
Total expenses 7,751,420,323 7,281,400,500 470,019,823
Total revenues 3,506,824,242 3,269,106,511 237,717,731
Net cost of operations before government funding and transfers 4,244,596,081 4,012,293,989 232,302,092
Analysis of expenses and revenues for 2024 to 2025

The 2024 to 2025 expenses were $470 million higher than planned, mainly due to:

  • an increase in business volume with other Government departments in the Real Property Services Revolving Fund and in the Optional Services Revolving fund
  • additional funding received to support the human capital management feasibility analysis project for the Next Generation Human Resources and Pay Initiative
  • additional funding received to stabilize the pay operations and to decrease the backlog of pay issues, for the development of a digital solution for the modernization of human resources delivery services and for human resource services
  • an increase in salaries as a result of the ratification of the Commerce and Purchasing collective agreement

The 2024 to 2025 revenues were $238 million higher than planned mainly due to higher business volume with other Government in the same Revolving Funds as well as an increase in rental revenues.

The 2024 to 2025 planned results information is provided in PSPC’s Consolidated Future-Oriented Statement of Operations for the year ending March 31, 2025 (unaudited).

Table 27: Condensed Statement of Operations (unaudited) for 2023 to 2024 and 2024 to 2025 (dollars)

Table 27 summarizes actual expenses and revenues and shows the net cost of operations before government funding and transfers.

Table 27: Condensed Statement of Operations (unaudited) for 2023 to 2024 and 2024 to 2025 (dollars)
Financial information 2024 to 2025 actual results 2023 to 2024 actual results Difference (2024 to 2025 minus 2023 to 2024)
Total expenses 7,751,420,323 7,465,361,002 286,059,321
Total revenues 3,506,824,242 3,398,170,593 108,653,649
Net cost of operations before government funding and transfers 4,244,596,081 4,067,190,409 177,405,672
Analysis of differences in expenses and revenues between 2023 to 2024 and 2024 to 2025

The increase in expenses of $286 million is mainly due to:

  • an increase in business volume with other Government departments in the Real Property services Revolving Fund and in the Optional Services Revolving fund
  • additional funding received to support the human capital management feasibility analysis project for the Next Generation Human Resources and Pay Initiative
  • an increase in salaries as a result of the ratification of the Commerce and Purchasing collective agreement

The increase in revenue of $109 million is mainly due to higher business volume with other Government departments in the same Revolving Funds.

Table 28: Condensed Statement of Financial Position (unaudited) as of March 31, 2025 (dollars)

Table 28 provides a brief snapshot of the amounts the department owes or must spend (liabilities) and its available resources (assets), which helps to indicate its ability to carry out programs and services.

Table 28: Condensed Statement of Financial Position (unaudited) as of March 31, 2025 (dollars)
Financial information Actual fiscal year (2024 to 2025) Previous fiscal year (2023 to 2024) Difference (2024 to 2025 minus 2023 to 2024)
Total net liabilities 4,312,431,329 4,481,762,321 (169,330,992)
Total net financial assets 1,386,332,429 1,580,839,058 (194,506,629)
Departmental net debt 2,926,098,900 2,900,923,263 25,175,637
Total non-financial assets 13,182,888,639 11,929,447,922 1,253,440,717
Departmental net financial position 10,256,789,739 9,028,524,659 1,228,265,080
Analysis of department’s liabilities and assets since last fiscal year
  • The decrease in total net liabilities of $169 million is mainly attributable to a decrease in lease obligations for tangible capital assets due to scheduled payments during the year as well as the early termination of the 40 Elgin Street lease following the acquisition of the Chambers building by PSPC
  • The decrease in total net financial assets of $195 million is mainly attributable to a decrease in the amount that the department is entitled to draw from the Consolidated Revenue Fund as a result of the decrease in accounts payable to external parties. The lower accounts receivable and advances are also contributing to the decrease in net financial assets
  • The increase in total non-financial assets of $1,253 million (assets with a physical substance that are used to deliver services and have a useful life extending beyond 1 accounting period, such as real property, equipment or machinery that have been purchased, built or leased) is mainly attributable to an increase in tangible capital assets to continue implementing the Parliamentary Precinct’s LTVP, particularly for the Centre Block Rehabilitation Program and the purchase of the Chambers building, 40 to 46 Elgin St. in Ottawa. The increase is also attributable to the department’s continued efforts to deliver on other major property and infrastructure projects, such as the Place du Portage III renewal, the West Memorial Building Rehabilitation, the ESAP and Les Terrasses de la Chaudière Building Envelope Rehabilitation

Human resources

This section presents an overview of the department’s actual and planned human resources from fiscal year 2022 to 2023 to fiscal year 2027 to 2028.

Table 29: Actual human resources for core responsibilities and internal services

Table 29 shows a summary in full-time equivalents of human resources for PSPC’s core responsibilities and for its internal services for the previous 3 fiscal years.

Table 29: Actual human resources for core responsibilities and internal services
Core responsibilities and internal services 2022 to 2023 actual full-time equivalents 2023 to 2024 actual full-time equivalents 2024 to 2025 actual full-time equivalents
Purchase of goods and services 2,294.00 2,352.00 2,263.00
Payments and accounting 4,842.11 5,435.00 5,989.00
Property and infrastructure 4,532.33 4,571.00 4,736.00
Government-wide support 2,539.11 2,545.00 2,560.00
Procurement Ombud 31.03 28.00 33.00
Subtotal 14,238.58 14,931.00 15,581.00
Internal services 3,048.96 3,176.00 3,335.00
Total 17,287.54 18,107.00 18,916.00
Totals may not add up and may not balance with other public documents due to rounding.
Analysis of human resources over the last 3 years

The overall 1,628 FTEs increase between the fiscal year 2022 to 2023 and 2024 to 2025 is explained by the following:

  • The increase of 819 FTEs between fiscal year 2022 to 2023 and 2023 to 2024 is mainly due to:
    • Payments and accounting:
      • Additional funding received in order to stabilize the pay operations and to decrease the backlog of pay issues
    • Property and infrastructure:
      • slight and controlled full-time equivalent growth in the Real Property Services program, correlated to its business volumes to deliver on PSPC and other government departments’ projects while addressing the Government and Real Property Services priorities
    • Purchase of goods and services:
      • an increase in business volume for defence and marine procurement, resulting in additional staffing requirements
  • The increase of 809 FTEs between fiscal year 2023 to 2024 and 2024 to 2025 is mainly due to:
    • Payments and accounting:
      • additional funding received to stabilize the pay operations and to decrease the backlog of pay issues, as well as to support the Human Capital Management Feasibility Analysis Project for the Next Generation Human Resources and Pay initiative
    • Property and infrastructure
      • workforce required to meet business needs mainly in Real Property Services Revolving Fund activities to deliver on PSPC and other government departments’ priority projects as well as initiatives such as the modernization of service delivery tools
  • The increase is partially offset by a decrease in:
    • Purchase of goods and services:
      • FTEs being realigned with funding levels within the Procurement Program following Refocusing Government Spending reductions

Table 30: Human resources planning summary for core responsibilities and internal services

Table 30 shows the planned full-time equivalents for each of PSPC’s core responsibilities and for its internal services for the next 3 years. Human resources for the current fiscal year are forecasted based on year to date.

Table 30: Human resources planning summary for core responsibilities and internal services
Core responsibilities and internal services 2025 to 2026 planned full-time equivalents 2026 to 2027 planned full-time equivalents 2027 to 2028 planned full-time equivalents
Purchase of goods and services 2,371 2,407 2,409
Payments and accounting 6,315 5,697 2,411
Property and infrastructure 4,672 4,639 4,651
Government-wide support 2,567 2,523 2,469
Procurement Ombud 34 34 34
Subtotal 15,959 15,300 11,974
Internal services 3,458 3,425 3,350
Total 19,417 18,725 15,324
Totals may not add up and may not balance with other public documents due to rounding.
Analysis of human resources for the next 3 years

The overall planned decrease of 4,093 FTEs between the fiscal year 2025 to 2026 and 2027 to 2028 is mainly due to:

  • the end of incremental funding received in order to stabilize the pay operations, decrease the backlog of pay issues, as well as the Next Generation Human Resources and Pay Initiative. Planned FTEs will be adjusted should future approvals be received
  • not replacing employee departures under the Translation Bureau Revolving Fund, except for key and specialized roles. This reduction is enabled by efficiency gains from streamlined processes and technologies such as neural machine translation

Supplementary information tables

The following supplementary information tables are available on PSPC’s website:

Federal tax expenditures

The tax system can be used to achieve public policy objectives through the application of special measures such as low tax rates, exemptions, deductions, deferrals and credits. The Department of Finance Canada publishes cost estimates and projections for these measures each year in the Report on Federal Tax Expenditures. This report also provides detailed background information on tax expenditures, including descriptions, objectives, historical information and references to related federal spending programs as well as evaluations and Gender-based Analysis Plus of tax expenditures.

Corporate information

Departmental profile

Appropriate minister(s):
Joël Lightbound, P.C., MP

Institutional head:
Arianne Reza

Ministerial portfolio:
Government Transformation, Public Services and Procurement Canada

Enabling instrument(s):
The Department of Public Works and Government Services Act establishes the Department of Public Services and Procurement Canada.

Year of incorporation / commencement:
1841

Other:
The Minister of Public Services and Procurement has responsibilities under 19 other acts. The most important ones are:

Departmental contact information

Mailing address:
Public Services and Procurement Canada
11 Laurier St Portage III Place du Portage
Gatineau QC  K1A 0S5

Email:
questions@tpsgc-pwgsc.gc.ca

Website(s):
For more information on PSPC’s programs and services, please communicate with us through our general enquiries webpage.

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Definitions

List of terms
Appropriation (crédit)
Any authority of Parliament to pay money out of the Consolidated Revenue Fund.
Budgetary expenditures (dépenses budgétaires)
Operating and capital expenditures; transfer payments to other levels of government, departments or individuals; and payments to Crown corporations.
Core responsibility (responsabilité essentielle)
An enduring function or role performed by a department. The intentions of the department with respect to a core responsibility are reflected in one or more related departmental results that the department seeks to contribute to or influence.
Departmental Plan (plan ministériel)
A report on the plans and expected performance of an appropriated department over a 3-year period. Departmental Plans are usually tabled in Parliament each spring.
Departmental priority (priorité)
A plan or project that a department has chosen to focus and report on during the planning period. Priorities represent the things that are most important or what must be done first to support the achievement of the desired departmental results.
Departmental result (résultat ministériel)
A consequence or outcome that a department seeks to achieve. A departmental result is often outside departments’ immediate control, but it should be influenced by program-level outcomes.
Departmental result indicator (indicateur de résultat ministériel)
A quantitative measure of progress on a departmental result.
Departmental results framework (cadre ministériel des résultats)
A framework that connects the department’s core responsibilities to its departmental results and departmental result indicators.
Departmental Results Report (rapport sur les résultats ministériels)
A report on a department’s actual accomplishments against the plans, priorities and expected results set out in the corresponding Departmental Plan.
Full-time equivalent (équivalent temps plein)
A measure of the extent to which an employee represents a full person-year charge against a departmental budget. For a particular position, the full-time equivalent figure is the ratio of number of hours the person actually works divided by the standard number of hours set out in the person’s collective agreement.
Gender-based Analysis Plus (analyse comparative entre les sexes plus [ACS Plus])
An analytical tool used to assess support the development of responsive and inclusive how different groups of women, men and gender-diverse people experience policies, programs and policies, programs, and other initiatives. GBA Plus is a process for understanding who is impacted by the issue or opportunity being addressed by the initiative; identifying how the initiative could be tailored to meet diverse needs of the people most impacted; and anticipating and mitigating any barriers to accessing or benefitting from the initiative. GBA Plus is an intersectional analysis that goes beyond biological (sex) and socio-cultural (gender) differences to consider other factors, such as age, disability, education, ethnicity, economic status, geography (including rurality), language, race, religion, and sexual orientation.
Government-wide priorities (priorités pangouvernementales)
For the purpose of the 2024 to 2025 Departmental Results Report, government-wide priorities are the high-level themes outlining the government’s agenda as announced in the 2021 Speech from the Throne.
Horizontal initiative (initiative horizontale)
An initiative where 2 or more federal departments are given funding to pursue a shared outcome, often linked to a government priority.
Non‑budgetary expenditures (dépenses non budgétaires)
Net outlays and receipts related to loans, investments and advances, which change the composition of the financial assets of the Government of Canada.
Performance (rendement)
What a department did with its resources to achieve its results, how well those results compare to what the department intended to achieve, and how well lessons learned have been identified.
Performance indicator (indicateur de rendement)
A qualitative or quantitative means of measuring an output or outcome, with the intention of gauging the performance of a department, program, policy or initiative respecting expected results.
Plan (plan)
The articulation of strategic choices, which provides information on how a department intends to achieve its priorities and associated results. Generally, a plan will explain the logic behind the strategies chosen and tend to focus on actions that lead to the expected result.
Planned spending (dépenses prévues)

For departmental plans and departmental results reports, planned spending refers to those amounts presented in Main Estimates.

A department is expected to be aware of the authorities that it has sought and received. The determination of planned spending is a departmental responsibility, and departments must be able to defend the expenditure and accrual numbers presented in their departmental plans and departmental results reports.

Program (programme)
Individual or groups of services, activities or combinations thereof that are managed together within the department and focus on a specific set of outputs, outcomes or service levels.
Program inventory (répertoire des programmes)
Identifies all the department’s programs and describes how resources are organized to contribute to the department’s core responsibilities and results.
Result (résultat)
A consequence attributed, in part, to a department, policy, program or initiative. Results are not within the control of a single department, policy, program or initiative; instead they are within the area of the department’s influence.
Indigenous business (entreprise autochtones)
For the purpose of the Directive on the Management of Procurement Appendix E: Mandatory Procedures for Contracts Awarded to Indigenous Businesses and the Government of Canada’s commitment that a mandatory minimum target of 5% of the total value of contracts is awarded to Indigenous businesses, a department that meets the definition and requirements as defined by the Indigenous Business Directory.
Statutory expenditures (dépenses législatives)
Expenditures that Parliament has approved through legislation other than appropriation acts. The legislation sets out the purpose of the expenditures and the terms and conditions under which they may be made.
Target (cible)
A measurable performance or success level that a department, program or initiative plans to achieve within a specified time period. Targets can be either quantitative or qualitative.
Voted expenditures (dépenses votées)
Expenditures that Parliament approves annually through an appropriation act. The vote wording becomes the governing conditions under which these expenditures may be made.

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2025-11-07