Informatics method of supply
Task—based services: Streams and categories

The following streams and categories are included in the task based informatics professional services (TBIPS) method of supply.

Stream 1: Applications services

A.1. Application/software architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements
Identify the policies and requirements that drive out a particular solution
Analyze and evaluate alternative technology solutions to meet business problems
Ensures the integration of all aspects of technology solutions
Monitor industry trends to ensure that solutions fit with government and industry directions for technology
Analyze functional requirements to identify information, procedures and decision flows
Evaluate existing procedures and methods, identify and document database content, structure, and application sub-systems, and develop data dictionary
Define and document interfaces of manual to automated operations within application sub-systems, to external systems and between new and existing systems
Define input/output sources, including detailed plan for technical design phase, and obtain approval of the system proposal
Identify and document system specific standards relating to programming, documentation and testing, covering program libraries, data dictionaries, naming conventions, etc.

Specialties could include but are not limited to

ActiveX
Architecture Design Specification (ADS)
Active Server Page (ASP)
BPWin
C++
Canadian Intergovernmental Conference Secretariat (CICS)
Cold Fusion
Common Object Request Broker Architecture (CORBA)
Crystal Reports
Delphi
Electronic Business using eXtensible Markup Language (EbXML)
ERwin Data Modeler (ERWin)
HML
HyperText Markup Language (HTML)
IBM DB2
Integrated Database Management System (IDMS)
Impromptu
Information Management Strategies (IMS)
Informix
Ingres
Java Platform, Enterprise Edition (J2EE)
Java
JavaScript
Java Database connection (JDBC)
Java Server Page (JSP)
MIL-STD-498
Microsoft (MS) Access
MS Structured Query Language (SQL)
.NET
Netron/CAP
Open Database Connectivity (ODBC)
On-Line Analytical Processing (OLAP)
Oracle
Oracle CASE
Oracle Financials
Practical Extraction and Reporting Language (Perl)
Hypertext Preprocessor (PHP)
Procedural Language (PL)/SQL
PowerBuilder
Rational Rose
Report Program Generator (RPG)
Rational Unified Process (RUP)
Software Application Program (SAP)
SQL Server
SQL*Database Administrator (DBA)
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
Transmission Control Protocol/Internet Protocol (TCP/IP)
Unisys DBII
Unix
Visual Basic
Visual C++
Extensible Markup Language (XML)

A.2. Enterprise resource planning functional analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and document ERP functional, business, and/or system requirements specifications
Develop and document screen, report and interface requirements
Develop functional, business, and/or system interface or capability interaction
Gather and analyze information to establish the functional needs of a system or project
Design methods and procedures for computer systems, and sub-systems of larger systems
Develop, test and implement small computer systems, and sub-systems of larger systems
Document forms, manuals, programs, data files, and procedures

Specialties could include but are not limited to

Impromptu
JDEdwards
Oracle
PeopleSoft
SAP
Syteline

A.3. Enterprise resource planning programmer analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop low-level detailed requirements, programming, and systems development of ERP Systems
System testing and implementation

Specialties could include but are not limited to

Impromptu
JDEdwards
Oracle
PeopleSoft
SAP
Syteline

A.4. Enterprise resource planning system analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop requirements, feasibility, cost, design, and specification documents for ERP systems
Implement ERP systems to support projects, departments, organizations or businesses
Translate ERP business requirements into systems design and specifications
Analyse and recommend alternatives and options for solutions
Develop technical specifications for ERP systems development, design and implementation

Specialties could include but are not limited to

Impromptu
JDEdwards
Oracle
PeopleSoft
SAP
Syteline

A.5. Enterprise resource planning technical analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Comprehensive understanding of the technical capabilities offered by ERP facilities
Develop or assist with business and functional requirements, project scope, estimates of effort and duration
Translate functional and business requirements into technical requirements
Develop and/or manage technical aspects of application software, user interfaces, and third-party components
Conduct, assist with, an/or manage unit and system tests
Establish technical standards for the technical framework

Specialties could include but are not limited to

Impromptu
JDEdwards
Oracle
PeopleSoft
SAP
Syteline

A.6. Programmer/software developer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and prepare diagrammatic plans for solution of business, scientific and technical problems by means of computer systems of significant size and complexity
Analyze the problems outlined by the systems analysts/designers in terms of such factors as style and extent of information to be transferred to and from storage units, variety of items to be processed, extent of sorting, and format of final printed results
Select and incorporate available software programs
Design detailed programs, flow charts, and diagrams indicating mathematical computation and sequence of machine operations necessary to copy and process data and print the results
Translate detailed flow charts into coded machine instructions and confer with technical personnel in planning programs
Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel
Correct program errors by revising instructions or altering the sequence of operations
Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

ActiveX
ADS
ASP
BPWin
C++
CICS
Cold Fusion
CORBA
Crystal Reports
Delphi
EbXML
ERWin
HML
HTML
IBM DB2
IDMS
Impromptu
IMS
Informix
Ingres
J2EE
Java
JavaScript
JDBC
JSP
MIL-STD-498
MS Access
MS SQL
.NET
Netron/CAP
ODBC
OLAP
Oracle
Oracle CASE
Oracle Financials
Perl
PHP
PL/SQL
PowerBuilder
Rational Rose
RPG
RUP
SAP
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
TCP/IP
Unisys DBII
Unix
Visual Basic
Visual C++
XML

A.7. Programmer/analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Create and modify code and software
Create and modify screens and reports
Gather and analyze data for the conduct of studies to establish the technical and economic feasibility of proposed computer systems, and for the development of functional and system design specifications
Design methods and procedures for small computer systems, and sub-system of larger systems
Develop, test and implement small computer systems, and sub-systems of larger systems
Produce forms, manuals, programs, data files, and procedures for systems and/or applications

Specialties could include but are not limited to

ActiveX
ADS
ASP
BPWin
C++
CICS
Cold Fusion
CORBA
Crystal Reports
Delphi
EbXML
ERWin
HML
HTML
IBM DB2
IDMS
Impromptu
IMS
Informix
Ingres
J2EE
Java
JavaScript
JDBC
JSP
MIL-STD-498
MS Access
MS SQL
.NET
Netron/CAP
ODBC
OLAP
Oracle
Oracle CASE
Oracle Financials
Perl
PHP
PL/SQL
PowerBuilder
Rational Rose
RPG
RUP
SAP
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
TCP/IP
Unisys DBII
Unix
Visual Basic
Visual C++
XML

A.8. System analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop requirements, feasibility, cost, design, and specification documents for systems
Implement systems to support projects, departments, organizations or businesses
Translate business requirements into systems design and specifications
Analyse and recommend alternatives and options for solutions
Develop technical specifications for systems development, design and implementation

Specialties could include but are not limited to

ActiveX
ADS
ASP
BPWin
C++
CICS
Cold Fusion
CORBA
Crystal Reports
Delphi
EbXML
ERWin
HML
HTML
IBM DB2
IDMS
Impromptu
IMS
Informix
Ingres
J2EE
Java
JavaScript
JDBC
JSP
MIL-STD-498
MS Access
MS SQL
.NET
Netron/CAP
ODBC
OLAP
Oracle
Oracle CASE
Oracle Financials
Perl
PHP
PL/SQL
PowerBuilder
Rational Rose
RPG
RUP
SAP
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
TCP/IP
Unisys DBII
Unix
Visual Basic
Visual C++
XML

A.9. System auditor

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review organizational IT policy, standards and procedures and provide advice on their adequacy
Conduct systems under development reviews by reviewing project documentation, conducting interviews, assessing work completed, and, based on findings, reporting on compliance with policy, standards and procedures, and progress against plan
Conduct reviews of systems recently implemented and reporting on:
- benefits actually achieved versus projected benefits
- features actually delivered versus stated requirements
- the adequacy of controls and system security features
- user satisfaction based on surveys or interviews
- system performance and reliability
Review systems that have been in production status for some time and report on issues, deficiencies, and shortcomings

A.10. Test coordinator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Provide advice, guidance and coordination efforts for test strategies and plans, selection of automated testing tools, and identification of resources required for testing
Plan, organize, and schedule testing efforts for large systems, including the execution of systems integration tests, specialized tests, and user acceptance testing (for example, stress tests)

Specialties could include but are not limited to

ASP
C++
COBOL
CORBA
Delphi
HML, XML or EbXML
IBM DB2DMS
IMS
Informix
Ingres
Java
MS SQL
Netron/CAP
Oracle Peoplesoft
PHP
PowerBuilder
SAP
Sybase
Unisys DBII
Unix
Visual Basic

A.11. Tester

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Test planning and coordination
Supervision of testing in accordance with the plan
Management and monitoring of test plans for all levels of testing
Management of walkthroughs and reviews related to testing and implementation readiness
Status reporting
Development of test scenarios and test scripts
Establishing and maintaining source and object code libraries for a multi-platform, multi-operating system environment
Establishing software testing procedures for unit test, integration testing and regression testing with emphasis on automating the testing procedures
Establishing and operating "interoperability" testing procedures to ensure that the interaction and co-existence of various software elements, which are proposed to be distributed on the common infrastructure, conform to appropriate departmental standards (e.g. For performance, compatibility, etc.) and have no unforeseen detrimental effects on the shared infrastructure
Establishing a validation and verification capability which assumes functional and performance compliance

A.12. Web architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Define architecture to be used in web-based projects
Perform architectural modeling to ensure consistency of the design with existing work
Select the development language to be used for the project
Assess the impact of the new requirements on existing web applications
Develop code based upon design and requirements documents
Write code to write to and read from the database
Unit test the code prior to releasing it for integration testing
Monitor the need for architectural changes as the project progresses
Develop test plans for testing the system
Ensure functionalities have been implemented according to specifications
Define assumptions and constraints of architecture with regard to physical structure and data collection
Develop post-implementation plan for monitoring/tracking architecture stability

Specialties could include but are not limited to

ActiveX
EbXML
HML
HTML
Java
JavaScript
.NET
Perl
XML

A.13. Web designer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Define architecture to be used in the web-based projects
Create and apply designs that maximize usability of existing objects
Perform architectural modeling to ensure consistency of the design with existing work
Select the development language to be used for the project
Assess the impact of the new requirements on existing web applications
Develop code based upon design and requirements documents
Write code to write to and read from the database
Unit test the code prior to releasing it for integration testing
Monitor the need for design changes as the project progresses
Develop test plans for testing the system
Ensure functionalities have been implemented according to specifications
Define assumptions and constraints of architecture with regard to physical structure and data collection
Develop post-implementation plan for monitoring/tracking design stability

Specialties could include but are not limited to

ActiveX
EbXML
HML
HTML
Java
JavaScript
.NET
Perl
XML

A.14. Web developer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and prepare diagrammatic plans for web based service delivery over the internet
Analyze the problems outlined by systems analysts/designers in terms of such factors as style and extent of information to be transferred across the internet
Select and use the best available web development tools for linking the internet based client to the departmental “back end” information delivery programs and databases
Design high-usability web pages to meet the requirement
Verify accuracy and completeness of programs by preparing sample data, and testing them by means of system acceptance test runs made by operating personnel
Correct program errors by revising instructions or altering the sequence of operations
Test instructions, and assemble specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

ActiveX
EbXML
HTML
Java
JavaScript
.NET
Perl
XML

A.15. Web graphics designer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Create web pages including graphic design
Develop and implement usability tests, analyses result and modify design accordingly
Develop flowcharts (web site flow maps) depicting navigation and content
Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
Develop content diagrams showing the interactive connection between pages
Develop interactive prototypes showing basic form and functionality used for both usability testing and presentations

Specialties could include but are not limited to

ActiveX
EbXML
HML
HTML
Java
JavaScript
.NET
Perl
XML

A.16. Web multi-media content consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Create web pages including multi-media design
Develop and implement usability tests, analyse results and modify design accordingly
Develop flowcharts (web site flow maps) depicting navigation and basic content
Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
Develop content diagrams showing the interactive connection between web pages
Develop interactive prototypes showing basic form and functionality used for both usability testing and presentations

Specialties could include but are not limited to

ActiveX
EbXML
HTML
Java
JavaScript
.NET
Perl
XML

A.17. Webmaster

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Create web pages including graphics and general web site design
Develop and implement usability tests, analyse results and modify design accordingly
Develop flowcharts (web site flow maps) depicting navigation and basic content
Develop line drawings or block diagrams illustrating the priority of information, links, navigation and space requirements
Develop content diagrams showing the interactive connection between web pages
Develop interactive prototypes showing basic form and functionality for both usability testing and presentations

Specialties could include but are not limited to

ActiveX
EbXML
HTML
Java
JavaScript
.NET
Perl
XML

Stream 2: Geomatics services

G.1. Geomatics analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develops and documents detailed statements of requirement
Analyzes functional requirements to identify information, procedures and decision flows
Evaluates existing procedures and methods, identifies and documents database content, structure and application sub-systems, and develops data dictionary
Defines and documents interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
Defines input/output sources, including a detailed plan for technical design phase, and obtains approval of same
Designs and documents in detail all system components, their interfaces and operational environment
Designs data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
Documents system design, concepts and facilities, presents and obtains approval of detailed system design
Produces an operational system including all forms, manuals, programs, data files and procedures
Provides advice on Geographic Information System (GIS) and Remote Sensing technology and its application
Performs analysis and modeling
Designs and implements functional prototypes
Interprets project objectives and creates appropriate data, analysis and output products (maps, reports)
Restructures data from various sources and in diverse formats
Creates and updates metadata
Creates, updates and maintains procedures and standards
Creates, updates, revises and documents data sets
Designs processes for performing earth observation (EO) image processing
Analyses and processes EO data
Designs and writes GIS and/or Remote Sensing related programs

Specialties could include but are not limited to

GIS Product Suites

G.2. Geomatics specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Implements data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
Tests and implements small systems and sub-systems of larger systems
Produces forms, manuals, programs, data files and procedures
Produces components of an operational system including all forms, manuals, programs, data files and procedures
Performs analysis and modeling
Creates, updates, revises and documents GIS and/or earth observation data sets
Creates appropriate data, analysis and output products (maps, reports) to meet project objectives
Restructures data from various sources and in diverse formats
Creates and updates metadata
Creates, updates and maintains procedures and standards
Supports the design of, and writes, GIS and remote sensing related programs
Analyses and processes earth observation (EO) image and GIS data

Specialties could include but are not limited to

GIS Product Suites

G.3. Geographic information system applications analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develops and documents detailed statements of requirement
Analyzes functional requirements to identify information, procedures and decision flows
Evaluates existing procedures and methods, identifies and documents database content, structure and application sub-systems, and develops data dictionary
Defines and documents interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
Defines input/output sources, including a detailed plan for technical design phase, and obtains approval of same
Designs and documents in detail all system components, their interfaces and operational environment
Designs data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
Documents system design, concepts and facilities, presents and obtains approval of detailed system design
Produces an operational system including all forms, manuals, programs, data files and procedures
Performs manual code changes
Performs screen and report changes
Gathers and analyzes data for the conduct of studies to establish the technical and economic feasibility of proposed computer systems, and for the development of functional and system design specifications
Designs methods and procedures for small computer systems and sub-systems of larger systems
Develops, tests and implements small systems and sub-systems of larger systems
Produces forms, manuals, programs, data files and procedures
Provides advice on GIS technology and its application
Designs and implements functional prototypes
Performs analysis and modeling
Creates, updates, revises and documents GIS data sets
Interprets project objectives and creates appropriate data, analysis and output products
Restructures data from various sources and in diverse formats
Creates and updates metadata
Creates, updates and maintains procedures and standards
Designs and writes GIS-related programs

Specialties could include but are not limited to

GIS Product Suites

G.4. Geographic information system application architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Designing and developing the application architecture for the project, in the context of the overall system architecture.
Selecting the paradigm and technology for application program-to-program communication (APPC) among the components.
Defining the application tiers, frameworks, components types and interfaces
Specifying and providing ownership of reusable application components or reusable application code
Identifying key business and technology drivers that impact application architectures, such as end-user community requirements, existing software distribution capabilities, existing application environment (including legacy and packaged systems), and performance and availability requirements, and designing application architecture to meet these considerations
Defining strategies and plans for application rationalization and retirement in the context of the project's phasing strategy
Developing and maintaining coding standards
Leading the application development team in architecture decisions and reviewing/authorizing development team architecture decisions
Leading code design reviews
Monitoring and supporting the development of the system's applications to ensure they are compliant with the application architecture, and refines the application architecture as required

Specialties could include but are not limited to

GIS Product Suites

G.5. Geographic information system data architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Designing and developing the data architecture for the project, in the context of the overall system architecture
Setting Data Policy and the technical solution for the management, storage, access, navigation, movement, and transformation of data
Specifying recommended DBMS and ETL tools and technologies for structured and unstructured content
Designing the Metadata Repository
Creating a data model for the project that is independent of the technology solution
Examining and enforcing opportunities to provide data reuse, balancing the issues of centralization and replication
Ensuring the preservation of strategic data assets as applications and technologies evolve
Monitoring and supporting the development of the system's data to ensure it is compliant with the data architecture, and refine the data architecture as required

Specialties could include but are not limited to

GIS Product Suites

G.6. Geographic information system infrastructure architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Designing and developing the infrastructure architecture for the project, in the context of the overall system architecture
Focusing on the standards and technologies for enabling systems performance qualities, such as availability, scalability, recoverability, etc
Evaluating and selecting the system's server hardware, operating system and job control
Supporting the GIS Application Architect in selecting the application framework
Balancing the quality issues cost vs. robustness, and hardware architecture
In conjunction with the System Architecture team, sizing the application and selecting the hardware and software configuration
Establishing a process to monitor system performance against requirements
Monitoring and supporting the development of the system's infrastructure to ensure it is compliant with the infrastructure architecture, and refining the infrastructure architecture as required

Specialties could include but are not limited to

GIS Product Suites

G.7. Geographic information system programmer/analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Provide operational, technical and analytical expertise to GIS projects by understanding how to apply the principles and practices of GIS as a decision support tool.
Translate spatially related user requirements and technical systems specifications into working, tested GIS applications, including developing detailed programming specifications, writing and/or generating code, compiling and integrating data driven programs and systems, interacting with spatial databases and conducting unit tests

Specialties could include but are not limited to

GIS Product Suites

G.8. Geographic information system project manager

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Within both the Information Technology and Geographic Information System system environments
Defines and documents the objectives for the project; determines budgetary requirements, the composition, roles and responsibilities, and terms of reference for the project team
Manages the project during the development, implementation and operations startup by ensuring that resources are made available, and that the project is developed, and made fully operational within agreed time, cost and performance parameters
Formulates statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof
Reports progress of the project on an ongoing basis and at scheduled points in the life cycle
Meets in conference with stakeholders and states problems in a form capable of being solved
Prepares plans, charts, tables and diagrams to assist in analyzing or displaying problems; works with a variety of project management tools
Project sign-off

Specialties could include but are not limited to

GIS Product Suites

G.9. Geographic information system system architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Designing the overall target architecture of the IT system to meet the formally established requirements (functional and non-functional) of a project
Monitoring and supporting the development of the system to ensure it is compliant with the target architecture and refining the target architecture as required.
Ensuring the integration of the system's component architectures – data, application, infrastructure, etc., into the overall target system architecture
Ensuring the integration of the system architecture into the sponsoring organization's enterprise architecture
Establishing phased project plans that lead to a completed target architecture
Leading the development of architecture Guiding Principles and architecture blueprints
Ensuring the systems overall viability throughout the systems development and implementation phases;
Ensuring the solution and the scope is compliant with the stated requirements (quality control)
Balancing trade-offs between requirements and costs for the system and communicating the issues to the Technical Authority
Surveying emerging developments, new technologies, standards and methodologies that will have a positive impact on the system architecture, and incorporating these into the system architecture
Managing the System Architecture team to achieve these goals

Specialties could include but are not limited to

GIS Product Suites

G.10. Geographic information system web mapping developer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Developing and preparing diagrammatic plans for web based service delivery over the Internet
Analyzing the problems outlined by systems analysts/designers in terms of such factors as style and extent of information to be transferred across the Internet
Selecting and using the best available web development tools for linking the Internet-based client to the IT system's "back end" information delivery programs and databases. Designing high-usability web pages to meet the requirement
Verifying accuracy and completeness of programs by preparing sample data and testing them by means of system acceptance test runs made by operating personnel
Correcting program errors by revising instructions or altering the sequence of operations
Testing instructions, and assembling specifications, flow charts, diagrams, layouts, programming and operating instructions to document applications for later modification or reference

Specialties could include but are not limited to

GIS Product Suites
CGI
HTML
JavaScript
Perl

G.11. Mapping technician

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Plan map content, format and design and compile required data from aerial photographs, survey notes, records, reports and other maps
Generate maps and related graphs and charts using digital mapping techniques, computer interactive graphics, computer assisted design and drafting (CAD) software, and geographic information systems (GIS) software

Specialties could include but are not limited to

GIS Product Suites

Stream 3: Information management/Information technology services

I.1. Data conversion specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Oversee all facilities of the conversion process.
Complete mapping, interfaces, mock conversion work, enhancements, actual conversion, and verify completeness and accuracy of converted data.
Establish a strong working relationship with all clients, interact effectively with all levels of client personnel, and provide conversion support.
Analyze and coordinate data file conversions
Work with importing files from heterogeneous platforms

I.2. Database administrator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Customize database conversion routines
Finalize Conversion Strategy
Generate new database with the client
Maintain data dictionaries
Develop and implement procedures that will ensure the accuracy, completeness, and timeliness of data stored in the database
Develop and implement security procedures for the database, including access and user account management
Advise programmers, analysts, and users about the efficient use of data
Maintain configuration control of the database
Perform and/or coordinate updates to the database design
Control and coordinate changes to the database, including the deletion of records, changes to the existing records, additions to the database
Develop and coordinate back-up, disaster recovery and virus protection procedures

Specialties could include but are not limited to

BPWin
ERwin Data Modeler (ERWin)
IBM DB2
Integrated Database Management System (IDMS)
Informix
Ingres
Microsoft Access
Microsoft Structured Query Language (SQL)
Oracle
Oracle CASE
Oracle Financials
Silverrun
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
Unisys DBII

I.3. Database analyst/information management administrator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Define new database structures
Define data conversion strategy
Define database conversion specifications
Finalize Conversion Strategy
Work very closely with the users in order to maintain and safeguard the database.
Identify requirements for improvements to existing databases by determining users' information requirements and system performance and functional requirements
Develop and implement procedures that will ensure the accuracy, completeness, and timeliness of data stored in the database
Mediates and resolves conflicts among users' needs for data
Advise programmers, analysts, and users about the efficient use of data

Specialties could include but are not limited to

BPWin
ERWin
IBM DB2
IDMS
Informix
Ingres
MS Access
MS SQL
Oracle
Oracle CASE
Oracle Financials
Silverrun
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
Unisys DBII

I.4. Database modeller/information management modeller

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

The Data Architect has both strategic and tactical responsibility for developing and maintaining the Architecture and Data Models for corporate and project specific initiatives. This responsibility includes the identification of data most valuable to the department, the integration of this data, and the development of core relating data models. The resulting data models will be based on data architecture and modeling design principles and tenets
Design, develop and maintain Logical Data Models
Analyze proposed changes to databases from the context of the Logical Data Model.
Provide technical expertise in the use and optimization of data modeling techniques to team members
Provide technical assistance, guidance and direction in terms of data analysis and modeling to team members
Provide assistance to project team and business users relating to data issues and data analysis concepts
Participate in the development of data modeling and metadata policies and procedures
Participate in data analysis as a result of new/updated requirements
Apply approved changes to logical data models
Comply with corporate data architectures, strategies and frameworks, including enterprise data warehouse activities
Analyze and evaluate alternative data architecture solutions to meet business problems/requirements to be incorporated into the corporate data architecture
Review corporate architecture strategies and directions, data requirements, and business information needs and devise data structures to support them
Improve modeling efficiency through recommendations on how to better utilize current metadata repositories
Comply with corporate repository metadata directions
Provide input to refinement of data architectures
Participate in data architecture refinement
Define access strategies
Construct, monitor and report on work plans and schedules

Specialties could include but are not limited to

BPWin
ERWin
IBM DB2
IDMS
Informix
Ingres
MS Access
MS SQL
Oracle
Oracle CASE
Oracle Financials
Silverrun
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
Unisys DBII

I.5. Information management architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Analyse existing capabilities and requirements, develop redesigned frameworks and recommend areas for improved capability and integration. Develop and document detailed statements of requirements
Evaluate existing procedures and methods, identify and document database content, structure, and application subsystems, and develop data dictionary
Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
Prototype potential solutions, provide tradeoff information and suggest recommended courses of action
Perform information modelling in support of BPR implementation
Perform cost/benefit analysis of implementing new processes and solutions
Provide advice in developing and integrating process and information models between business processes to eliminate information and process redundancies.
Provide advice in defining new requirements and opportunities for applying efficient and effective solutions; identify and provide preliminary costs of potential options.

Specialties could include but are not limited to

BPWin
ERWin
IBM DB2
IDMS
Informix
Ingres
MS Access
MS SQL
Oracle
Oracle CASE
Oracle Financials
Silverrun
SQL Server
SQL*DBA
SQL*Forms
SQL*Menu
SQL*Net
SQL*Plus
SQL*Report
Sybase
Unisys DBII

I.6. Network analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Prepare implementation plans for particular technologies
Installs and monitors particular facets of technology
Configures and optimizes technical installations
Troubleshoots, and responds to user problems
Maintain up to date knowledge of particular technologies and products supporting that technology

I.7. Platform analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and document detailed statement of requirements for the proposed platform
Analyze functional requirements to identify information, procedures and decision flows
Evaluate existing procedures and methods, identify and documents database content, structure, and application sub-systems, and develop data dictionary
Define and document interfaces of manual to automated operations within sub-systems, to external systems and between new and existing systems
Define input/output sources, including detailed plan for technical design phase, and obtain approval for system proposals
Design and document in detail all system components, interfaces and operational environment
Design data structures and files, sub-systems and modules, programs, batch, on line, and production monitoring procedures, testing strategy and systems
Document system design, concepts and facilities, present and obtain approval of detailed system designs
Produce operational systems including all forms, manuals, programs, data files and procedures

I.8. Storage architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop, analyze, design, and implement the organization's storage infrastructure/architecture to ensure high levels of data quality and availability
Develop capacity planning, backup and restore procedures for storage capabilities
Develop or assist in development of data disaster recovery plans, as they relate to storage capabilities and continuity
Develop, implement, and oversee policies and procedures to ensure consistent and seamless storage continuity and capabilities

I.9. System administrator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Install, monitor, upgrade and maintain operating systems
Install, monitor, upgrade and maintain hardware and software
Work with Business Analysts, Project Managers, Developers, and clients/stakeholders to maintain and improve software performance
Apply problem solving skills to troubleshoot and resolve technical problems
Ensure timely and reliable system administration procedures, such as backup and/or recovery
Analyze system performance and recommend improvements

I.10. Technical architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements
Identify policies and requirements that drive out a particular solution
Analyze and evaluate alternative technology solutions to meet business problems
Ensure the integration of all aspects of technology solutions
Evaluate hardware and software relative to their ability to support specified requirements and, by determining potential and actual bottlenecks, and improve system performance through recommended hardware changes
Review computer software systems and data requirements as well as communication and response needs and determine operating systems and languages needed to support them

I.11. Technology architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop technical architectures, frameworks and strategies, either for an organization or for a major application area, to meet the business and application requirements.
Identify the policies and requirements that drive out a particular solution
Analyze and evaluate alternative technology solutions to meet business problems
Ensures the integration of all aspects of technology solutions
Monitor industry trends to ensure that solutions fit with government and industry directions for technology
Provide information, direction and support for emerging technologies
Perform impact analysis of technology changes
Provide support to applications and/or technical support teams in the proper application of existing infrastructure
Review application and program design or technical infrastructure design to ensure adherence to standards and to recommend performance improvements

Specialties could include but are not limited to

Hardware
Host System Software
Software
Storage
Network

Stream 4: Business services

B.1. Business analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and document statements of requirements for considered alternatives
Perform business analyses of functional requirements to identify information, procedures, and decision flows
Evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems
Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
Establish acceptance test criteria with client
Support and use the selected departmental methodologies

Specialties could include but are not limited to

BPWin
Oracle CASE
Rational Rose
RUP

B.2. Business architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to

Develop policies and rules that allow an organization to carry out its mandate and functional responsibilities, and that govern the organization's actual and planned capabilities in terms of computers, data, information, human resources, communication facilities, software and management responsibilities
Develop the specifications for where, how and why the various organizational components fit together as they do, and how they support the organization's mandate

Specialties could include but are not limited to

BPWin
Oracle CASE
Rational Rose
RUP

B.3. Business consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to

Analyze, evaluate, develop business processes (financial, operational, systems, etc.)
Identify organizational and/or project business opportunities for improvement and streamlining of business processes
Identify and evaluate critical success parameters, factors and performance measurements
Assist other stakeholders in development and implementation of business improvement processes and programs

B.4. Business continuity/disaster recovery specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to

Develop and implement business and technology continuity plans
Develop technology and business continuity and disruption recovery strategies
Develop crisis communication planning strategies
Identify past and potential impact resulting from disruptions
Develop techniques to identify and evaluate potential disruptions
Develop and implement backup, replication and redundancy strategies as required
Develop awareness, training, and communication programs with both internal staff and other stakeholders
Establish coordination activities with internal and external stakeholders and establish actual and potential dependencies
Develop and implement monitoring activities and performance management

B.5. Business process re-engineering consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to

Review existing work processes and organizational structure
Analyze business functional requirements to identify information, procedures and decision flows
Identify candidate processes for re-design; prototype potential solutions, provide trade-off information and suggest a recommended course of action. Identify the modifications to the automated processes
Provide expert advice in defining new requirements and opportunities for applying efficient and effective solutions; identify and provide preliminary costs of potential options
Provide expert advice in developing and integrating process and information models between processes to eliminate information and process redundancies
Identify and recommend new processes and organizational structures
Provide expert advice on and/or assist in implementing new processes and organizational changes
Document workflows
Use business, workflow and organizational modeling software tools

B.6. Business system analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Develop and document a detailed statement of requirements for the proposed alternative recommended in the preliminary analysis report
Perform business analyses of functional requirements to identify information, procedures, and decision flows
Evaluate existing procedures and methods, identify and document items such as database content, structure, application subsystems, and develop data dictionary
Define and document interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
Identify candidate business processes for re-design, prototype potential solutions, provide trade-off information and suggest a recommended course of action. Identify the modifications to the automated processes
Support and use the selected departmental methodologies

Specialties could include but are not limited to

BPWin
Oracle CASE
Rational Rose
RUP

B.7. Business transformation architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities could include but are not limited to

Analysis and development of business success "critical success factors"
Analysis and development of architecture requirements design, process development, process mapping and training
Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities
Participate in change impact analysis and change management activities
Participate in organizational realignment (job re-design organizational re-structuring)
Coordinate development of training and coordination with other stakeholders
Create presentations and present to various stakeholders, and facilitate meetings and discussions

B.8. Call centre consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Providing expert advice on and/or developing and implementing computer enabled call centers that permit service agents to efficiently and effectively respond to client service requests received by telephone and other electronic media
Providing expert advice on and/or developing IVR Application systems that permit callers to obtain information or enter transactions using the telephone and keypad
Providing expert advice on and/or developing service request management application systems

B.9. Courseware developer

Note

To be used for IT courseware requirements only. Non IT courseware requirements must be processed through the Learning Services Supply Arrangement E60ZH-070003

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Perform needs assessment/analysis for training purposes
Plan and monitor training projects
Perform job, task, and/or content analysis
Write criterion-referenced, performance-based objectives
Recommend instructional media and strategies
Develop performance measurement standards
Develop training materials
Prepare end-users for implementation of courseware materials
Communicate effectively by visual, oral, and written form with individuals, small group, and in front of large audiences

B.10. Help desk specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Perform a variety of network problem analysis and monitoring tasks, monitor network management systems and respond appropriately to user requests and problems
Perform initial problem analysis and triage problem to other appropriate staff when appropriate
Maintain liaison with network users and technical staff to communicate the status of problem resolution to network users; log and track requests for assistance
Develop, implement, and/or participate in the preparation of procedure manuals and documentation for help desk use; conduct periodic user satisfaction surveys and track user problem trends; make recommendations for improvements to the network systems and create reports based on information provided from user surveys and trends
Develop, implement, and/or participate in the distribution of network related information to users to include information such as help desk procedures and network handbooks
Participate in the development of a comprehensive training plan for help desk procedures; assist in training personnel providing backup coverage
Participate in on-site installations of network systems for users
Perform other related duties incidental to the work described herein

B.11. Instructor, information technology

Note

To be used for IT courseware requirements only. Non IT courseware requirements must be processed through the Learning Services Supply Arrangement E60ZH-070003

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Assess the relevant characteristics of a target audience
Prepare end-users for implementation of courseware materials
Conduct training courses
Communicate effectively by visual, oral, and written form with individuals, small groups, and in front of large audiences

B.12. Network support specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Coordinate installation, operation, maintenance, resolution of hardware and software problems, monitoring of traffic, capacity planning, system backup and user training for a Local Area Network
Evaluate, test and recommend new data communication hardware and software
Maintain interface with vendor representatives and other computing resources to resolve hardware and software problems
Inform new users of the appropriate hardware and software specifications for access to the network
Install or coordinate installation of network hardware, software for use with personal computers and mainframe/personal computer interaction, and network upgrades according to vendor instructions
Configure equipment with assistance from vendor or other computing resources
Prepare and maintain procedure manuals and documentation for internal use
Maintain a reference library to include reference manuals and user guides
Maintain accurate records and logs of users, equipment serial numbers, service records, maintenance agreements, warranties, wiring schemes and network problems and solutions
Develop, implement, participate, and test a network disaster recovery plan
Resolve all connectivity and internal technical problems
Assist in training users to use the network and related software

B.13. Operations support specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Provide systems administration and systems operations support, including setting up user access, user profiles, back up and recovery, day-to-day computer systems operations
Perform software upgrades, and apply patches
Provide customer interface to ensure requested changes are implemented
Monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources

B.14. Technical writer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Document help text, user manuals, technical documentation, web page content, etc
Review documentation standards and the existing project documentation
Determine documentation requirements and makes plans for meeting them
Gather information concerning the features and functions provided by the developers
Assess the audience for the documents/manuals which are required and prepare a statement of purpose and scope for each
Develop a table of content for each document/manual and write or edit the required content
Investigate the accuracy of the information collected by making direct use of the material being documented
Prepare or coordinate the preparation of any required illustrations and diagrams
Design the layout of the documents/manuals
Use word-processing, desk-top publishing and graphics software packages to produce final camera-ready copy

Specialties could include but are not limited to

RoboHelp

Stream 5: Project management services

P.1. Change management consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Analysis and development of business "critical success factors"
Analysis and development of architecture requirements design, process development, process mapping and training
Responsible for leading other functional staff to define business strategy and processes in support of transformation and change management activities
Participate in change impact analysis and change management activities
Participate in organizational realignment (job re-design organizational re-structuring)
Coordinate development of training and coordination with other stakeholders
Create presentations and present to various stakeholders, and facilitate meetings and discussions

P.2. Enterprise architect

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Evaluate the enterprise's business/Information and Communications Technology (ICT) architecture, determine its consistency and integration with the organization's business/ICT strategies, assess the degree of its alignment with Treasury Board CIO Business Transformation Enablement Program (BTEP) and Federated Architecture Program (FAP) and recommend changes to the business/ICT architecture to improve its alignment with these external factors
Identify future business/ICT requirements against the current enterprise architecture, perform gaps analyses, develop Requirements for Technology Architectures (RTA), and prepare migration strategies
Assess the feasibility of migrating from the current state to the target business architecture and enabling technologies and identify the risks associated with migrating to the target business architecture and technologies and make recommendations for risk mitigation
Identify business and technology trends that create opportunities for business improvement, advise business and ICT Senior Executives on ICT trends and emerging technologies and the impact on the organization's and government ICT architectures and business strategies, model "What if" scenarios and recommend appropriate changes to the existing architecture and ICT infrastructure, and recommend alternative solutions, methodologies and strategies
Produce an architectural evolution plan, recommend prioritization of architecture evolution initiatives, and develop and/or implement an architecture evolution plan
Manage the development and implementation of an architectural improvement plan
Coach, mentor and train the organization to perform any of the above

P.3. Human resources consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities

Responsibilities could include but are not limited to:

Develop guiding Human Resources (HR) practices and principles
Conduct recruitment and selection
Conduct performance management and evaluation
Develop training and development programs
Reward and recognition programs
Coordinate learning and development initiatives, including identification of training needs, implementation of training plans and learning and development strategies
Undertake research and provide recommendations on HR initiatives
Consult, influence, communicate, conduct team and workshop facilitation

P.4. Organizational development consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Enable, facilitate, and mediate the evolution of the various organizational or departmental structures toward the organization's or department's desired outcome or structure
Assist with organizational needs assessment and strategic planning to ensure development of human capital to meet business objectives and goals
Provide advice, support and consultation to senior staff, business unit requests, and front line management to achieve strategic initiatives and goals
Research, design, implement and maintain employee development programs including leadership development and other management development programs
Develop and implement processes to measure the effectiveness of development and learning efforts to ensure performance improvements are focused on measurable and attainable results
Serve as an expert resource by collaborating with HR and business unit executives to ensure clear standards and metrics linked to talent reviews and employee development plans
Develop strategic partnerships with other internal project managers to identify and consult on change management initiatives to support strategic projects requiring organizational culture change
Proactively address and respond to Organizational Development issues by bringing key stakeholders together to assess root causes and performance gaps and recommend appropriate interventions
Practice continuous improvement processes and procedures, eliminating non-value added activities
Conduct focus groups and/or process improvement sessions as needed
Implement and manage the organization's training to ensure cost effective employee development activities that support the organization's strategic initiatives
Manage and facilitate organizational initiatives and projects as requested

P.5. Project executive

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Manage several Project Managers, each responsible for an element of the project and its associated project team
Define and document project objectives, determine budget requirements
Meet with other organizational executives to ensure all organizational (internal and external) stakeholders are committed and moving forward on project and organizational goals
Resolve issues related to the project
Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools
Project sign-off

P.6. Project administrator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Assist project management and data processing professionals, technical users and end users in simple routine tasks
Provide administrative and technical support of a clerical nature as required to projects
Assist in performing such tasks as maintaining project documentation and application/system libraries
Acts as the first point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
Tracks project change requests
Maintain and updates relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
Use computer tools, aids, system control languages on PCs, minis, or mainframes to perform work
Communicates with project management and data processing professionals, technical users and end users on administrative matters related to the project

Specialties

Specialties could include but are not limited to:

MS Project

P.7. Project coordinator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Assist project management and data processing professionals, technical users and end users in project coordination and synchronization tasks
Provide administrative and technical support of a clerical nature as required to a project team
Assist in performing such tasks as maintaining project documentation and application/system libraries
Act as the first or single point of contact in a "hot-line" situation by accepting incoming calls, logging calls, attempting to resolve simple problems and following established procedures for more difficult problems
Track project change requests
Maintain and updates relevant project information in manual and/or electronic files; project information might include such things as project activity schedule, status reports, correspondence
Use computer tools, aids, system control languages on PCs, minis, or mainframes to perform work
Communicate with project management and data processing professionals, technical users and end users on administrative matters related to the project

Specialties

Specialties could include but are not limited to:

MS Project

P.8. Project leader

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Specify the general requirements of the system, develop broad system alternatives and identify their administrative, economic and technical feasibility and practicality as well as associated policy and organizational change requirements
Analyse and evaluate each alternative based on make/buy, impact and cost/benefit considerations, and propose, justify, plan and cost the implementation of the selected alternative
Produce overall plan, a detailed plan for the functional analysis phase, and obtain approval of preliminary analysis
Plan, direct and control the activities of a system development team within scheduled time and cost parameters
Evaluate proposed computer applications to determine technical, operational and economic feasibility
Design and test systems to ensure that the objectives of the system are met and that the outputs produced are in accordance with client requirements
Monitor the design, implementation and operations start-up of the proposed system against established goals, objectives and milestones

Specialties

Specialties could include but are not limited to:

MS Project

P.9. Project manager

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Manage several Project Managers, each responsible for an element of the project and its associated project team
Manage the project during the development, implementation and operations startup by ensuring that resources are made available and that the project is developed and is fully operational within previously agreed time, cost and performance parameters
Formulate statements of problems; establishes procedures for the development and implementation of significant, new or modified project elements to solve these problems, and obtains approval thereof
Define and document the objectives for the project; determine budgetary requirements, the composition, roles and responsibilities and terms of reference for the project team
Report progress of the project on an ongoing basis and at scheduled points in the life cycle
Meets in conference with stakeholders and other project managers and states problems in a form capable of being solved
Prepare plans, charts, tables and diagrams to assist in analyzing or displaying problems; work with a variety of project management tools
Project sign-off

P.10. Project scheduler

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Develop and support project schedules
Develop and maintain Work Breakdown Structures
Produce appropriate reports and identify scheduling and/or dependency issues
Conduct and provide critical path analysis
Assist in schedule co-ordination efforts with internal and external project stakeholders

Specialties

Specialties could include but are not limited to:

MS Project

P.11. Quality assurance specialist/analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities

Responsibilities could include but are not limited to:

Lead development of test plans, test scripts and test data
Participate in functional and technical design reviews, perform integration/functional and system testing, and verify test results
Identify and document software defects
Participate with other project resources to resolve defects
Perform regression testing of software applications

P.12. Risk management specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with a recognized professional certification

Responsibilities

Responsibilities could include but are not limited to:

Conduct risk assessments
Identify project risks and overall project risks
Recommend alternative solutions, methodologies and strategies for risk mitigation and management
Produce risk management plans
Conduct risk assessments for troubled projects to quickly assess associated risks and recommend courses of action to minimize inherent risks
Assist in prioritization and assignment of risks
Assist in the development and/or implementation of Risk Management Plans
Manage the implementation of Risk Management Plans to identify, analyze, plan, track and control project risks on a continuous basis throughout the project life cycle
Coach, mentor and train project teams in risk mitigation techniques

P.13. Independent information technology project review team leader

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities

Responsibilities could include but are not limited to:

Develop the review plan, monitor progress and ensure adherence to the plan
Conduct the review in support of Treasury Board policies and Treasury Board Secretariat guidance related to project gating and independent project reviews
Assign and delegate work to the independent IT project reviewers on the team
Advise independent IT project reviewers and review sponsor (s) regarding review activities, processes and requirements, as required
Liaise between the team and the review sponsor and resolve any project review issues with the review sponsor
Provide the review sponsor with status updates
Ensure that independent project reviewers work effectively as a team and achieve consensus on how to report issues
Organize and lead independent project review team meetings
Together with the review sponsor, jointly determine which individuals in what key roles will be interviewed
Conduct interviews/workshops with senior management and other key stakeholders, as required
Integrate reviewer findings
Lead the development of conclusions and recommendations
Lead the development of IT project review presentations
Deliver the review presentation/report
Perform quality assurance on deliverables
Conduct a review post-mortem and lessons-learned analysis, and share the findings with the review sponsor
Provide feedback and input, as required, to the Treasury Board Secretariat Office of the Chief Information Officer, in order to improve these processes

P.14. Independent information technology project reviewer

The Independent IT Project Reviewer may only be used in conjunction with the services of an Independent IT Project Review Team Leader.

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities

Responsibilities could include but are not limited to:

Report to the independent IT project review team leader
Support the independent project review team leader activities, as required
Perform the review work in support of Treasury Board policies independent project reviews
Review relevant project documentation
Attend group presentations and demonstrations
Conduct interviews/workshops
Assess and validate findings
Analyze and develop conclusions and recommendations
Integrate findings and recommendations with the results of the other team members (if applicable)
Assist in the preparation and delivery of IT project review presentation(s) and/or report(s)
Perform quality assurance of the deliverables
Prepare IT project review post-mortem and lessons-learned analysis

Stream 6: Cyber protection services

C.1. Strategic information technology security planning and protection consultant

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply the Information Technology (IT) Security Policies, Procedures and Guidelines of International government, Federal, Provincial or Territorial government.
Review, analyze, and apply the best practices, national or international computer law and ethics, IT Security architecture, and IT Security Risk Management Methodology
Develop vision papers delineating the way ahead to ensure that IT Security and cyber protection are business enablers
Conduct business function analysis and business impact assessments
Brief senior managers
Provide strategic assessments on technology trends and emerging technologies
Provide IT Security strategic planning and advice.
Conduct feasibility studies, technology assessments and cost-benefit analyses, and propose system implementation plans for IT Security
Develop advanced R&D policy/strategy
Collect, collate and prioritize client IT Security and Information Infrastructure Protection requirements
Evaluate and assist in the selection of enterprise-wide technology tools
Review and prioritize IT Security and Information Infrastructure Protection programs
Develop strategic IT Security architecture vision, strategies and designs using the Business Transformation Enablement Program (BTEP) methodology and the Government Strategic Reference Model (GSRM)
Develop IT Security programs and service designs using the following GSRM models: Program Logic Model, Program and Service Alignment Model, Service Integration and Accountability Model, State Transition Model, Information Model and Performance Model
Develop and deliver training material relevant to the resource category

C.2. Information technology security methodology, policy and procedures analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply Federal, Provincial or Territorial Government IT Security methodologies, programs, policies, procedures, standards, guidelines, and IT Security Risk Management methodologies.
Develop IT Security standards, procedures and guidelines pursuant to the requirements of The National Security Policy, Policy on Government Security, supporting operational standards (for example, MITS), departmental/agency security policy, and other relevant standards, procedures and guidelines
Develop IT Security policy in the areas of IT security and assurance, standard Certification & Accreditation frameworks for IT systems, information infrastructure protection, product evaluation, privacy, Business Continuity Planning, contingency planning and Disaster Response Planning, Research & Development
Develop IT Security risk assessment methodologies for application to Government of Canada institutions
Develop and deliver training material relevant to the resource category

C.3. Information technology security threat and risk assessment and certification and accreditation analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply Federal, Provincial or Territorial IT Security policies, System IT Security Certification & Accreditation processes, IT Security products, safeguards and best practices, and the IT Security risk mitigation strategies
Identify threats to, and vulnerabilities of operating systems (such as MS, Unix, Linux, and Novell), and wireless architectures
Identify personnel, technical, physical, and procedural threats to and vulnerabilities of Federal, Provincial or Territorial IT systems
Develop reports such as: Data security analysis, Concepts of operation, Statements of Sensitivity (SoSs), Threat assessments, Privacy Impact Assessments (PIAs), Non-technical Vulnerability Assessments, Risk assessments, IT Security threat, vulnerability and/or risk briefings
Conduct Certification activities such as: Develop Security Certification Plans, Verify that security safeguards meet the applicable policies and standards, Validate the security requirements by mapping the system-specific security policy to the functional security requirements, and mapping the security requirements through the various stages of design documents, Verify that security safeguards have been implemented correctly and that assurance requirement have been met. This includes confirming that the system has been properly configured, and establishing that the safeguards meet applicable standards, Conduct security testing and evaluation (ST&E) to determine if the technical safeguards are functioning correctly, Assess the residual risk provided by the risk assessment to determine if it meets an acceptable level of risk
Conduct Accreditation activities such as: Review of the certification results in the design review documentation by the Accreditation Authority to ensure that the system will operate with an acceptable level of risk and that it will comply with the departmental and system security policies and standards and identify the conditions under which a system is to operate (for approval purposes). This may include the following types of approvals:
- Developmental approval by both the Operational and the Accreditation Authorities to proceed to the next stage in an IT system's life cycle development if sensitive information is to be handled by the system during development
- Operational written approval for the implemented IT system to operate and process sensitive information if the risk of operating the system is deemed acceptable, and if the system is in compliance with applicable security policies and standards
- Interim approval—a temporary written approval to process sensitive information under a set of extenuating circumstances where the risk is not yet acceptable, but there is an operational necessity for the system under development
Develop and deliver training material relevant to the resource category

C.4. Information technology security product evaluation specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/ or apply the: Canadian Common Criteria Evaluation and Certification Scheme, or, any evaluation scheme recognized under the Common Criteria Recognition Arrangement
Product evaluation methodologies, standards and best practices
IT software and hardware security products
Operating Systems such as MS, Unix, Linux, and Novell
IT Security architectures including wireless
TCP/IP
Cryptographic Algorithms
FIPS 140 evaluation
Product evaluation policies, procedures and guidelines
Product assessment methodologies, evaluations and reports
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to:

TCP/IP
FIPS 140

C.5. Public key infrastructure specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience, or 5+ years of experience with one of the following certifications: SNIA Certified Professional (SCP) or SNIA Certified Systems Engineer (SCSE) or SNIA Certified Architect (SCA) or SNIA Certified Storage Networking Expert (SCSNE)

Responsibilities could include but are not limited to

Develop PKI related policies, standards, guidelines and procedures.
Review existing PKI policies, standards, guidelines and procedures and provide advice as to their appropriateness and effectiveness
Review and analyze the application of PKI architecture, Digital signatures/certificates, PKI products, Internet security protocols, directory standards, certificate protocols, and Certification Authority (CA).
Interoperability and governance studies
Conduct compliance audits of PKI related concerns, including operations, application systems and infrastructure.
Conduct PKI related security threat and risk assessments of IT facilities, application systems and communications.
Conduct PKI related reviews of backup and recovery plans.
Investigate PKI related incidents and report cause and related weaknesses and recommend remedies.
Develop PKI Certificate Policy, Practice Statement development, and Policy compliance inspections and audits.
Design the PKI related framework and implement the PKI infrastructure required to protect assets and to support application systems.
Provide advice on PKI aspects of application systems under development.
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program.
Develop and deliver PKI awareness and training programs.

Specialties could include but are not limited to:

SSL
S-HTTP
HTTP
S-MIME
IPSec
SSH
X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP

C.6. Information technology security engineer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze and/or apply:
- Directory Standards such as X.400, X.500, and SMTP
- Operating Systems such as MS, Unix, Linux, and Novell
- Networking Protocols such as HTTP, FTP, and Telnet
- Secure IT architectures fundamentals, standards, communications and security protocols such as IPSec, IPv6, SSL, and SSH
- IT Security protocols at all layers of the Open Systems Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) stacks
- Domain Name Services (DNS) and Network Time Protocols (NTP)
- Network routers, multiplexers and switches
- Application, host and/or Network hardening and security best practices such as shell scripting, service identification, and access control
- Intrusion detection/prevention systems, malicious code defence, file integrity, Enterprise Security Management and/or firewalls
- Wireless technology
- Cryptographic Algorithms
Identify the technical threats to, and vulnerabilities of, networks
Manage the IT Security configuration
Analyze IT Security tools and techniques
Analyze the security data and provide advisories and reports
Analyze IT Security statistics
Prepare technical reports such as IT Security Solutions option analysis and implementation plans
Provide Independent Verification and Validation (IV&V) support to IT Security related projects including: IT Security audits, including applicable reports, presentations and other documentation, Review of contingency plans, Business Continuity Plans and Disaster Response Plans
Design/development and conduct IT Security protocols tests and exercises
Project oversight
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
HTTP
FTP
Telnet
S-MIME
IPSec
SSH
X.400/X.500 Directory Standards
TCP/IP
OSI
DNS
SMTP
NTP IBM
X.509 Certificate Protocols

C.7. Information technology security design specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply: Architectural methods, frameworks, and models such as TOGAF, US government FEAP, Canadian government BTEP and GSRM, Zachman, UMM
Review, analyze, and/or apply a broad range of security technologies including multiple types of systems and applications architectures, and multiple hardware and software platforms, including:
- Directory Standards such as X.400, X.500, and SMTP
- Operating Systems such as MS, Unix, Linux, and Novell
- Networking Protocols (for example, HTTP, FTP, Telnet)
- Network routers, multiplexers and switches
- Domain Name Services (DNS) and Network Time Protocols (NTP)
Review, analyze, and/or apply Secure IT architectures, standards, communications, and security protocols such as IPSec, SSL, SSH, S-MIME, HTTPS
Review, analyze, and/or apply IT Security protocols at all layers of the Open Systems Interconnection (OSI) and Transmission Control Protocol/Internet Protocol (TCP/IP) stacks
Review, analyze, and/or apply The significance and implications of market and technology trends in order to apply them within architecture roadmaps and solution designs. (examples: web services security, incident management, identity management)
Review, analyze, and/or apply Best practices and standards related to the concept of network zoning and defence in-depth principles
Analyze IT Security statistics, tools and techniques
Analyze security data and provide advisories and reports
Prepare technical reports such as requirement analysis, options analysis, technical architecture documents, mathematical risk modeling
Brief senior managers
Security architecture design and engineering support
Conduct data security designation/classification studies
Prepare tailored IT Security alerts and advisories from open and closed sources Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
HTTP
HTTPS
FTP
Telnet
S-MIME
IPSec
SSH
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
OSI
DNS
SMTP
NTP IMS

C.8. Network security analyst

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
- TCP/IP, UDP, DNS, SMTP, SNMP
- Approved GC Cryptographic Algorithms
- Directory Standards such as X.400, X.500, and SMTP
- Networking Protocols (for example, HTTP, FTP, Telnet)
- Network hardening (for example: shell scripting, service identification)
- Technical IT Security safeguards
- IT Security tools and techniques
- Operating Systems such as MS, Unix, Linux, and Novell
- Intrusion detection systems and firewalls
- Network routers, multiplexers and switches
- Wireless technology
Analyze security data and provide advisories and reports
Conduct impact analysis for new software implementations, major configuration changes and patch management
Develop proof-of-concept models and trials for IT Security
Design/develop IT Security protocols
Identify and analyze technical threats to, and vulnerabilities of, networks
Analyze IT Security tools and techniques
Complete tasks related to authorization and authentication in physical and logical environments
Prepare tailored IT Security alerts and advisories from open and closed sources
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.9. Information technology security systems operator

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze and/or apply:
- Networking Protocols (HTTP, FTP, Telnet)
- Internet security protocols (for example: SSL, S-HTTP, S-MIME, IPSec, SSH)
- TCP/IP, UDP, DNS, SMTP
- Directory Standards such as X.400, X.500, and SMTP
- Network routers, multiplexers and switches
- Network hardening (for example: shell scripting, service identification)
- Wireless technology
- Technical threats to, and vulnerabilities of, networks
- Technical IT Security safeguards
- IT software and hardware security products
Configure operating systems such as MS, Unix, Linux and Novell
Configure IT Security management
Configure intrusion detection systems, firewalls and content checkers, extracting and analyzing reports and logs, and responding to security incidents
Configure/update virus scanners
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.10. Information technology security installation specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply: MITS and TB ITS section 6.9 (structured wiring)
Networking Protocols (HTTP, FTP, Telnet)
Internet security protocols (for example: SSL, S-HTTP, S-MIME, IPSec, SSH)
TCP/IP
Secure integration of PC, router and hub technology
Identify and analyze threats to, and vulnerabilities of, IT systems and IT Security safeguards
Install, configure, integrate, policy fine-tune, operate, monitor performance, and detect faults in the system for:
- Host and network intrusion detection and prevention systems
- Network and computer forensics systems
- Firewalls, VPNs and network devices
- Enterprise network vulnerability tools
- Malicious code, anti-spam and content management tools
- File integrity tools
- Remote management utilities
- Enterprise Security Management (ESM)/Security Information Management (SIM) systems
- Data preservation and archiving utilities
- Threat agents analysis tools and other emerging technologies including privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, PBX and telephony firewall
Install operating systems such as MS, Unix, Linux, and Novell
Install intrusion detection systems, firewalls and content checkers
Install and integrate supporting access control technology, such as CCTV, card access readers, electronic access control systems
Completed tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
SSH
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.11. Information technology security vulnerability analysis specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Threat agents analysis tools and other emerging technologies including privacy enhancement, predictive analysis, VoIP, data visualization and fusion, wireless security devices, PBX and telephony firewall
- War dialers, password crackers
- Public Domain IT vulnerability advisory services
- Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & NMap
- Networking Protocols (HTTP, FTP, Telnet)
- Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH, TCP/IP, UDP, DNS, SMTP, SNMP
- Wireless Security
- Intrusion detection systems, firewalls and content checkers
- Host and network intrusion detection and prevention systems - Anti-virus management
Identify threats to, and technical vulnerabilities of, networks
Conduct on-site reviews and analysis of system security logs
Collect, collate, analyze and disseminate public domain information related to networked computer threats and vulnerabilities, security incidents and incident responses
Prepare and/or deliver IT Security threat, vulnerability and/or risk briefings
Completed tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.12. Incident management specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Network scanners and vulnerability analysis tools such as SATAN, ISS, Portscan & NMap
- Reporting and resolution procedures for IT Security incidents (for example DOS attacks) and International IT Security incident advisory services
- Networking Protocols such as HTTP, FTP, Telnet
- Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
- TCP/IP, UDP, DNS, SMTP, SNMP
- Intrusion detection systems, firewalls, content checkers and antivirus software
- Network infrastructure components, such as multiplexers, routers/hubs, switches
Provide incident analysis support, including: Response mechanisms, Co-ordination of all prevention and response plans, Emergency Operations Centre (EOC) activities, Co-ordination with the national Integrated Threat Assessment Centre and Government Operations Centre, Participation in the Integrated National Security Framework and National Cyber Security Strategy
Collect, collate, analyze and disseminate public domain information related to networked computer threats and vulnerabilities, security incidents and incident responses
Conduct on-site reviews and analysis of system security logs
Produce system activity reports, logs and incident analysis
Assist in managing and running an incident response centre
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.13. Physical information technology security specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply risk management methodologies and GC, Provincial or Territorial IT Security Policies, Procedures, Standards, Guidelines.
Conduct safeguard analysis and implementation for the physical protection of personnel and Information System (IS) assets
Identify and analyze physical threats to, and vulnerabilities of networks
Conduct activities related to authorization and authentication in physical and logical environments
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

C.14. Information technology security research and development specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Canadian universities and industrial IT Security R and D capabilities
- Directory Standards such as X.400, X.500, and SMTP
- Networking Protocols such as HTTP, FTP, Telnet
- Internet security protocols such as SSL, S-HTTP, S-MIME, IPSec, SSH
- Wireless Security, Bluetooth standards
- TCP/IP, UDP, DNS, SMTP, SNMP standards and protocols
- Intrusion detection systems, firewalls and content checkers;
- Cryptographic Algorithms
- Security best practices
Develop and implement Security Programs such as: biometrics, digital rights management, RFID, access control, removable media management, etc
Design and develop prototypes
Research of open source material with a view to analyzing trends and emerging technologies
Develop proof-of-concept models and trials for IT Security
Analyze Research & Development reports
Participate in national/international Research & Development forums
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

Specialties could include but are not limited to

SSL
S-HTTP
HTTP
FTP
Telnet
S-MIME
IPSec
X.400/X.500 Directory Standards
X.509 Certificate Protocols
TCP/IP
UDP
DNS
SMTP
SNTP

C.15. Computer forensics specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Forensic policy, standards, procedures and guidelines
- Network and computer forensics systems
- Secure laboratory operations
- Chain of custody of evidence
- Computer Incident Investigative Planning and Conduct
Courtroom presentations
National or international computer law and ethics
Draft investigative reports
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

C.16. Privacy impact assessment specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and/or apply:
- Treasury Board Privacy Impact Assessment Policy and Guidelines
- Federal Privacy Act and Regulations
- Treasury Board Privacy and Data Protection Policy
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- GC IT/IM policies and guidelines
- Government On-Line (GOL) initiatives
- Secure Channel Network including its technical and business processes and service offerings
- IT Security practices and principles
- IT Security technological solutions
Conduct privacy impact assessments (PIAs) and preliminary privacy impact assessments (PPIAs) of projects and concepts, in accordance with the requirements of: Treasury Board Privacy Impact Assessment Policy, Treasury Board Privacy Impact Assessment Policy Guidelines, Other relevant standards, procedures and guidelines
Analyze the flow of information using the PIA model provided by the client
Conduct privacy analysis to provide evidence of compliance with privacy principles and to identify privacy risks
Develop Privacy Risk Management Plans
Develop recommendations as to possible privacy risk mitigation strategies
Complete tasks directly supporting the departmental IT Security and Cyber Protection Program
Develop and deliver training material relevant to the resource category

C.17. Emanations security security specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Plan, review, develop and provide recommendation on the installation of high assurance crypto devices and classified IT systems in accordance with EMSEC policies and guidance publications
Conduct EMSEC inspection of facilities and make recommendations with respect to relevant aspects of classified IT security architecture and systems
Review, analyze, evaluate and provide recommendations relating to EMSEC zoning
Review, analyze, test/evaluate and provide recommendations relating to walk-in radio frequency shielded enclosures

Stream 7: Telecommunications services

T.1. Radio frequency systems specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and provide recommendations on LF/MF/HF/VHF/"UHF system and sub-system interface documentation
Recommend LF/MF/HF/VHF/UHF system level solutions for discrepancies, deficiencies, and changes to equipment and specifications
Liaise with LF/MF/HF/VHF/UHF sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
Provide LF/MF/HF/VHF/UHF system integration, analysis, and evaluation services
Prepare the planning and procurement support documentation, including technical data specifications, plans and drawings, standards, and Statement of Works (SOWs) for miscellaneous interface and facility ancillary items
Review, analyze, and provide recommendations relating to LF/MF/HF/VHF/UHF system components and associated documentation
Conduct design, technical, and management reviews to monitor, advise, and report on progress and potential problems
Conduct LF/MF/HF/VHF/UHF system integration testing and evaluation
Analyze LF/MF/HF/VHF/UHF system deficiencies and recommends cost effective solutions
Review and report upon suitability of industry documentation
Conduct technical definition studies and options analysis

T.2. Satellite communication specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Prepare operational satellite communications deficiency and requirements documentation
Review, analyze, and provide recommendations on satellite communications interface documentation
Review, analyze, and provide recommendation on satellite communications engineering details, including plans, specifications, and related data, to assess their adequacy and suitability
Recommend satellite communications level solutions based on an analysis of discrepancies, deficiencies and changes to equipment and specifications
Liaise with engineering groups to ensure satellite communications integrity, performance, reliability, and maintainability
Provide satellite communications integration and analysis services
Review, analyze, and provide recommendations relating to satellite communications, and associated documentation
Conduct design, technical, and management reviews to monitor, advise, and report on progress and potential problems
Conduct satellite communications integration testing and evaluation
Manage test and evaluation plans and presents the results
Analyze satellite communications deficiencies and recommends effective solutions
Review, analyze and provide recommendations on the suitability of industry documentation
Develop test plans for prototypes and full tests; and
Conduct technical definition studies and options analyses.

T.3. Telecommunication cable plant designer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Complete the planning, technical design, and engineering required for the construction, installation, and maintenance of internal and external telecommunications supporting infrastructure in accordance with applicable codes and standards
Confirm rights-of-way and easements
Use surveying equipment to complete topographical surveys of cable routes
Ensure that the elevations of cable plant underground supporting infrastructures are correct
Ensure that the environmental impact studies and recommendations have been carried out before recommending that the project proceed
Prepare a statement of requirements (SOR) identifying the construction engineering work to be completed for the project
Complete the technical design and engineering required to determine the transmission design, cable routing, and protection devices that are needed for internal and external coaxial, copper and fibre optic telecom and data cable networks
Prepare technical installation drawings, sketches, specifications, and installation directive(s) required for the project
Investigate and reports upon all on-site utilities, including power, water, gas, sewer, storm drains, etc., to ensure sufficient clearance is available for the proposed cable routes
Review, interpret, and complete technical assessments and designs
Prepare technical designs and specifications
Determine and prepare a list of the materials needed to complete the project
Develop Technical Installation Directive, technical drawings, and other supporting documentation for review and distribution to the installing agent and to other associated agencies
Review and monitor project implementation plans while the project is in progress, and recommends appropriate changes in courses of action to the technical authority
Complete technical reviews of telecommunication requests
Conduct requirements analysis with end-users to recommend and determine their information technology requirements, including the hardware and connectivity needs
Perform technical acceptance testing as well as technical and quality assurance inspections on telecommunications cable network projects
Analyze and interpret test results and takes or recommend necessary corrective actions
Provide updates and briefings to the technical authority and on-site personnel on the development and status of the project; and
Conduct technical briefings for construction and installation staff, consultants, and contractors

T.4. Telecommunication technician

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and provide recommendations on telecommunication system and sub-system interface documentation, including radio, microwave, satellite, network, and telecom
Recommend telecommunication system level solutions to address discrepancies, deficiencies and changes to equipment and specifications
Liaise with telecommunication sub-system technical to ensure system integrity, performance, reliability, and maintainability
Support the preparation, planning and development of procurement documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
Conduct design, technical and management reviews to monitor and advise on progress and potential problems
Conduct telecommunication system integration testing and evaluation
Analyze telecommunication system deficiencies and recommends appropriate solutions
Review, analyzes, and provides recommendations on the suitability of industry documentation
Develop test plans for prototypes and full system tests; and
Conduct technical definition studies and options analyses.

T.5. Private branch exchange technologist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and provide recommendations on PBX system and sub-system interface documentation
Review, analyze, and provide recommendation for solutions for PBX system level for discrepancies, deficiencies and changes to equipment and specifications
Liaise with PBX sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
Conduct PBX system integration, testing, analysis and evaluation services
Prepare documentation related to PBX, including technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
Review, analyze, and provide recommendations relating to PBX system components and associated documentation
Contribute to the design, technical, and management reviews to monitor, advise, and report on progress and potential problems related to PBX
Analyze PBX system deficiencies and recommends cost effective solutions
Review and report upon the suitability of industry documentation on PBX Systems; and
Conduct technical definition studies and options analysis related to PBX
Review, analyze and evaluate network monitoring and performance tools/reports. Determine and advise on required corrective action(s) for system performance and availability enhancements
Review and analyze PBX traffic studies and network management data, and provide timely recommendations
Analyze and identify, from a technology perspective, new service requirements for connectivity or feature enhancement

T.6. Telecommunication system specialist

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

Review, analyze, and provide recommendations on telecommunication system and sub-system interface documentation, including radio, microwave, satellite, network, and telecom
Recommend telecommunication system level solutions for discrepancies, deficiencies and changes to equipment and specifications
Liaise with telecommunication sub-system technical groups to ensure system integrity, performance, reliability, and maintainability
Analyze and integrate telecommunication systems
Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
Review, analyze, and provide recommendations relating to telecommunication system components and associated documentation
Participate in design, technical, and management reviews to monitor, advise, and report on progress and potential problems
Conduct telecommunication system integration testing and evaluation
Analyze telecommunication system deficiencies and recommends cost effective solutions
Review, analyze, and provide recommendations on the suitability of industry documentation
Conduct technical definition studies and options analyzes; and
Design, manage and maintain telecommunication systems

T.7. Antenna structure engineer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Education and certification requirements

Must have a minimum of a university undergraduate degree in Engineering from a Canadian Council of Professional Engineers (CCPE) accredited engineering program (Copy of certificate to be provided with the Bidder's proposal). Or
Alternatively, should the candidate's degree be from a non-CCPE accredited engineering program, their engineering education credentials must be deemed 'substantially equivalent' by the CCPE via an application to the Engineering International - Education Assessment Program, (EI-EAP), (Copy of the official CCPE judgment to be included)
Must be a licensed as a Professional Engineer by the recognized Provincial Licensing Authority in the province or territory of work

Responsibilities could include but are not limited to

Perform professional certifications, such as, "stamps" drawings, under the Professional Engineers Act of the Province of Ontario, or under a similarly appropriate act in the applicable jurisdiction
Review, analyze, and provide recommendations on system and sub-system interface documentation
Review and evaluate engineering details, including plans, specifications, and related data, to assess their adequacy and suitability
Recommend system level solutions for discrepancies, deficiencies and changes to equipment and specifications
Liaise with sub-system engineering groups to ensure system integrity, performance, reliability, and maintainability
Provide system integration, analysis and evaluation services
Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
Review, analyze, and provide recommendations relating to system components and associated documentation
Participate in design, technical, and management reviews to monitor, advise, and report on progress and potential problems
Conduct system integration testing and evaluation
Manage test and evaluation plans and presents the results
Analyze system deficiencies and recommends cost effective solutions
Examine the relevance of the documentation produced by the contractor and update
Develop test plans for prototypes and full system tests
Conducts engineering and technical definition studies and options analyzes
Design and test prototype electronics assemblies, including the integration and customization of available IT hardware and software packages
Perform antenna towers engineering
Perform Radio Communications (LF/MF/HF/VHF/UHF) engineering
Perform microwave systems engineering

T.8. Radio frequency engineer

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Education and certification requirements

Must have a minimum of a university undergraduate degree in Engineering from a Canadian Council of Professional Engineers (CCPE) accredited engineering program (Copy of certificate to be provided with the Bidder's proposal). Or
Alternatively, should the candidate's degree be from a non-CCPE accredited engineering program, their engineering education credentials must be deemed 'substantially equivalent' by the CCPE via an application to the Engineering International - Education Assessment Program, (EI-EAP), (Copy of the official CCPE judgment to be included)
Must be a licensed as a Professional Engineer by the recognized Provincial Licensing Authority in the province or territory of work

Responsibilities could include but are not limited to

Perform professional certifications, such as certifying frequency engineering briefs, under the Professional Engineers Act of the Province of Ontario, or under a similarly appropriate act in the applicable jurisdiction
Review and comment upon system and sub-system interface documentation
Review and evaluate engineering details, including plans, specifications and related data, to assess their adequacy and suitability
Recommend system level solutions for discrepancies, deficiencies and changes to equipment and specifications
Liaise with sub-system engineering groups to ensure system integrity, performance, reliability, and maintainability
Provide system integration, analysis, and evaluation services
Prepare planning and procurement support documentation, such as technical data specifications, plans and drawings, standards, and SOWs, for miscellaneous interface and facility ancillary items
Review, analyze, and provide recommendations relating to system components and associated documentation
Participate in design, technical and management reviews or meetings in order to monitor and advise on progress and potential problems
Conduct system integration testing and evaluation
Manage test and evaluation plans and presents the results
Analyze system deficiencies and recommends cost effective solutions
Review and reports upon suitability of contractor produced documentation
Develop test plans for prototypes and full system tests
Conduct engineering and technical definition studies and options analyses
Design and test prototype electronics assemblies, including integration and customization of available IT hardware and software packages
Conduct radio communications (LF/MF/HF/VHF/UHF) engineering
Conduct digital and computer systems engineering, voice and data network engineering; and microwave systems engineering

T.9. Lineman technician

Experience levels

Level 1: < 5 years of experience
Level 2: 5 to < 10 years of experience
Level 3: 10+ years of experience

Responsibilities could include but are not limited to

The resource must conduct scheduled preventive maintenance and necessary corrective actions on internal and external cable plants to include all aerial, buried, antenna support structures and underground systems and associated hardware
Conduct scheduled preventive maintenance on all telecommunication rooms (TRs) and main telecommunication rooms (MTRs) to include inside cable, equipment racks/trays, metallic bonding and grounding, labeling, fire stopping and cable records
Conduct as directed by the Line Section Manager emergency/priority repair capabilities for all installed copper/fibre/support structures
Operate DND Line construction vehicles (up to a 5-ton with a derrick boom) and equipment to erect poles and install pole line hardware and cables
Perform installation and repair capability to external cable plants to include antennae support systems
Perform installation and repair capability to internal cable plants to include Data Voice Outlet (DVO) installation/removal, alarm circuits, CATV, and fibre patches
Maintain accurate copper and fibre electronic cable records database utilizing Microsoft office products
Perform Lineman Technician-related tasks incidental to the work described herein

Page details

From:

Public Services and Procurement Canada

2026-01-29

Informatics method of supplyTask—based services: Streams and categories

Stream 1: Applications services

A.1. Application/software architect

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.2. Enterprise resource planning functional analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.3. Enterprise resource planning programmer analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.4. Enterprise resource planning system analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.5. Enterprise resource planning technical analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.6. Programmer/software developer

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.7. Programmer/analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.8. System analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.9. System auditor

Experience levels

Responsibilities could include but are not limited to

A.10. Test coordinator

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.11. Tester

Experience levels

Responsibilities could include but are not limited to

A.12. Web architect

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.13. Web designer

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.14. Web developer

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.15. Web graphics designer

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.16. Web multi-media content consultant

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

A.17. Webmaster

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

Stream 2: Geomatics services

G.1. Geomatics analyst

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

G.2. Geomatics specialist

Experience levels

Responsibilities could include but are not limited to

Specialties could include but are not limited to

G.3. Geographic information system applications analyst

Experience levels

Responsibilities could include but are not limited to

Informatics method of supply
Task—based services: Streams and categories