Guiding Principles to Assist Requesters
In processing your access request under the Access to Information Act or the Privacy Act (the Acts), the RCMP External Review Committee will:
- Process your request without regard to your identity;
- Offer reasonable assistance throughout the request process;
- Provide information on the Acts, including information on the processing of your request and your right to complain to the Information Commissioner of Canada or the Privacy Commissioner of Canada;
- Inform you as appropriate and without undue delay when your request needs to be clarified;
- Make every reasonable effort to locate and retrieve the requested records under the control of the ERC;
- Apply limited and specific exemptions to the requested records;
- Provide accurate and complete responses;
- Provide timely access to the requested information;
- Provide records in the format and official language requested, as appropriate;
- Provide an appropriate location within the ERC to examine the requested information.
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