Help with filing web form B273, Excise Return - Cigarette Inventory Tax
Before you file
Use the web forms to file an original or amended B273 return. The web form will let you:
- create a new return or make changes to a return you filed online
- validate data in real time and to correct errors reported by an error message before you send the return
- calculate totals
- print or save a PDF version of your confirmation page
- securely send a B273 return over the Internet
Have your paperwork and other documents ready.
For security reasons, our servers end a B273 web forms session after 18 minutes of inactivity. If your session ends, you will have to authenticate yourself and re-enter your data.
How to file
Fill out the return
Screen id: B-RD-FR-B273
Previous: There is no previous button.
Next: Takes you to the next step.
Page B-RD-B273-INP
Inventory Input
Cartons of 200 cigarettes: Enter the total number of cartons containing 200 cigarettes in the Quantity field.
Packages of 20 cigarettes: Enter the total number of packages containing 20 cigarettes in the Quantity field.
Packages of 25 cigarettes: Enter total number of packages containing 25 cigarettes in the Quantity field.
Previous: Returns you to the previous screen.
Next: Takes you to the next step.
Page B-RD-B273-REV
Summary: You will see a summary of your completed return. Check all of your data and make any changes before sending your return. If you find an error, click "Previous" to make corrections.
Tax payable: This amount will be calculated automatically and is the sum of all tax payable amounts.
Certification statement: You must tick the box certifying that the information you gave is accurate and complete before you can click "Submit", otherwise the return will not be sent.
Previous: Returns you to the previous screen.
Submit: Automatically sends the return to the Canada Revenue Agency. You will then see a confirmation page.
Page B-RD-B273-CNF
The confirmation page gave details of your return information, along with the filing date and confirmation number of the return.
Keep the confirmation number for your records. Do not send us a paper copy of the documents you filed online.
Print: Prints the confirmation page.
View as PDF: You can save and print a copy of this return in PDF format.
File another return: Returns you to the first page so you can file another return for the same account.
Correct errors
If you make an error while filling out your B273 return, you will see an explanatory error message above the field with the error.
Correct all errors before going to the next page in the process. You will not be allowed to send your return until you correct all errors.
After you have corrected all the errors, click "Next".
After you file
Confirmation number
You will receive a confirmation number after you have corrected all errors and sent your return for processing. This confirmation number means that the Canada Revenue Agency received your return.
You can save or print a copy of the confirmation page and the completed B273 return for your records. To print a copy of the confirmation page, click “Print”. To save a copy of the completed B200 return, click “View in PDF”.
Do not mail us a paper copy of the returns you filed online.
After we receive your return
We may contact you to verify your supporting documentation. This does not mean you are being audited. It is simply part of our process for all paper and online returns.
Email notifications
Most correspondence is only available online in My Business Account by default, except when a business has changed its delivery method to receive paper mail. Business owners registered in My Business Account can add an email address to receive notifications when their Canada Revenue Agency mail is available to view in their secure online account, and when other important changes are made to their account. To register, select “Profile” then “Manage notification preferences” and follow the steps.
Making a payment
If you have a balance owing, you can make your payment in many different ways.
- Using your financial institution’s online banking or telephone banking services.
- Online by using CRA’s My Payment service
- Set up a pre-authorized debit agreement using My Business Account.
- In person at your financial institution in Canada with the remittance voucher. If you need a remittance voucher, call 1-800-959-5525.
Note
Financial institutions will not accept photocopied remittance vouchers.
For information on how to make your payment, go to Make a payment to the Canada Revenue Agency. If you send your payment late, you might have to pay penalties and interest at the prescribed rate.
Troubleshooting B273 online returns
Why can't you change your browser setting while you are in a secure session?
Do not modify your browser setting while in a secure B273 web forms session because it may cause your browser to freeze or the session to end.
The secure webpages for the B273 return do not display properly. Why?
Several factors can affect how these pages will display on your system. Try the following:
- Use the default browser settings.
- Maximize your browser window.
- Close the Favorites window.
- Use the browser's Reload or Refresh button.
- Make sure you have enough RAM for your browser's requirements.
You were away from your computer for 30 minutes. Can you still complete my return?
For security reasons, our servers will end a B273 web forms session after 18 minutes of inactivity. You will have to re-authenticate yourself and re-enter your data because any data you entered will have been lost.
You have lost the connection to the B273 web forms secure site. What should you do?
You will have to re-authenticate yourself and re-enter your data because any data you entered will have been lost.
You sent your return, but you did not get a confirmation number. What should you do?
This means your submission was unsuccessful. To get help using My Business Account, go to Business enquiries. You may have to re-authenticate yourself and re-enter your data because any data you entered will have been lost.
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