My Account – What’s new

Proceed to pay buttons

The “Pay by Pre-authorized debit” button has been replaced with a “Proceed to pay” button. The new button directs users to payment options for paying their account balance owing. The button is also part of the T1 instalments section of the Accounts and payments tab, and it lets individuals make an instalment payment.

Request for relief of penalties and interest

There is a new service called “Request for relief of penalties and interest” located under “Related services.” This service gives you access to an online webform you can complete to send an interest and penalty relief request to the Canada Revenue Agency.

GST/HST rebates

Individuals and businesses can file Form GST 189, General Application for Rebate of GST/HST, using My Account and My Business Account, respectively.

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