Project Support Officer

The Project Support Officer is responsible for conducting research and analysis in support of the program.

• Plan and coordinate activities related to various databases by researching, analyzing, compiling information, recommending and preparing various reports.
• Develop and manage procedures and methodologies to be used by SMC (Senior Management Committee) for achieving Branch objectives; including qualitative and quantitative measures, based on informational databases and any other ad hoc systems.
• Administer projects by scheduling tasks, monitoring progress and advising personnel to ensure that requirements and deadlines are met.
• Research and produce internal/external documents and statistics related to the program.
• Assess information and provide support to meet managerial and operational requirements for plans and policies related to the program.
• Act as a resource person by consulting and informing various units' Heads on issues and providing assistance related to the Unit's databases.

• Undergraduate degree
• College diploma
• An acceptable combination of education, training, and experience.

The undergraduate degree/College Diploma must be in the field of studies needed for the position. It must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada, you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Any higher level of education (i.e.: Masters, Doctorate) in a related field of study could be recognized as experience. 

• Experience in project coordination, including scheduling tasks, monitoring progress, and making informed recommendations to ensure deadlines are met.
• Experience conducting research and creating, maintaining, and updating project documentation, including reports, meeting minutes, and status updates, to ensure accurate and timely information dissemination, informed decision-making, and seamless project tracking and evaluation.
• Experience maintaining financial budgets, forecasts, and expenditure.
• Experience participating in business improvement projects/initiatives or business transformation initiatives in support of organizational change management efforts.
• Experience building, maintaining, and nurturing effective relationships with partners, stakeholders, and cross-functional teams, fostering a culture of collaboration, to achieve shared objectives.

Note: Other relevant experience may be recognized.

• Behavioural Flexibility
• Collaboration
• Communication
• Result Oriented

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Positions will be staffed based on the selection decision principle and operational priorities.

• Experience using applications such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft SharePoint, Microsoft Project Server, ServiceNow, Business Intelligent tools, and Cognos database

While we continue to explore opportunities for flexible work arrangements, most roles in our organization require an in-office presence. However, alternative options may be available for certain positions, depending on their specific requirements.

Official Language (OL) Proficiency

The immediate need is to staff multiple positions with a various linguistic profile.

Various Language Requirements:

• Bilingual Imperative BBB/BBB
• English Essential

This selection process may be used to staff anticipated vacancies or other similar positions with various language requirements. Therefore, we encourage all interested candidates to apply. Second language evaluations will be offered to candidates. For more information on language requirements: (external link www.canada.ca/en/public-service-commission/jobs/services/gc-jobs/language-requirements-candidates).

Competency-Based Interview

A competency-based interview (CBI) will assess the candidate’s experience and their competencies as listed in the section above.

Reference Checks

Reference checks may be conducted as part of the assessment process.

If you need accommodations during the recruitment process, please mention it to the HR representative.

Employment Equity Gaps have been identified among Persons with Disabilities, Visible Minorities, Indigenous Peoples, and Women for this position. You are invited to voluntarily self-declare in your cover letter if you belong to any of these groups, as this information will be considered in the selection process.

Non-imperative appointments may also be considered to contribute to increase representation of employees in equity deserving groups or when a candidate has already received an exclusion for a medical reason from meeting the second official language of the position.