Phoenix pay system expenditures, 2021–22 ($ millions)
Based on information provided by departments, the following table presents Phoenix pay system expenditures for 2021–22.
| Activity | Expenditures |
|---|---|
| Public Services and Procurement Canada | |
Regular pay operations |
87.0 |
Extra capacity (includes the Pay Centre, satellite offices and client support) |
200.3 |
Systems (system fixes and improvements to achieve a stable system, improve compensation advisor efficiencies, and enhance employee user experience) |
187.3 |
Integrated team (supports government-wide improvements to the HR‑to‑pay system) |
40.3 |
Subtotal |
514.9 |
| Departmental compensation function | |
Incremental compensation for all departments (incremental compensation expenditures attributable to Phoenix issues, for example, additional compensation advisors) |
140.8 |
Existing compensation for departments not supported by the Pay Centre (expenditures for regular or ongoing compensation functions) |
36.4 |
Subtotal |
177.2 |
| Treasury Board of Canada Secretariat | |
HR‑to‑pay stabilization (stakeholder engagement, governance, change management, training, systems changes, data and reporting) |
17.2 |
Claims office (a temporary office to provide a mechanism for employees who have incurred out‑of‑pocket expenses as a result of not being accurately paid due to the implementation of the Phoenix pay system to file a claim for such expenses) |
2.6 |
Miscellaneous (includes litigation, communications, and cost estimates) |
1.0 |
Subtotal |
20.8 |
| Canada Revenue Agency | |
T4 processing (additional staff to process federal government employee income tax reassessment requests) |
0.8 |
Subtotal |
0.8 |
| Total | 713.7 |
The above costs include $71.3 million for employee benefit plans for PSPC ($68.1 million) and TBS ($3.2 million).
The above costs do not include:
- expenditures related to the Next Generation Human Resources and Pay solution
- damages or other claims against the Crown
- opportunity costs for deferred work within departments