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2019 Public Service Employee Survey - Question number concordance

From Treasury Board of Canada Secretariat

2019 Public Service Employee Survey - Question number concordance (2019, 2018, 2017, 2014 and 2011 Public Service Employee Surveys)
Public Service Employee Survey Questions Question Number
2019 PSES 2018 PSES 2017 PSES 2014 PSES 2011 PSES

Table 1 Notes

Table 1 Note 1

New question in 2019

Return to table 1 note * referrer

Table 1 Note 2

Modified question from the 2017 PSES

Return to table 2 note ** referrer

Table 1 Note 3
N/A - Not applicable
I have the materials and equipment I need to do my job. 1 N/A 1 1 1
When I prepare written materials, including emails, I feel free to use the official language of my choice. 2 N/A 3 3 3
My physical environment (e.g., office, workspace) is suitable for my job requirements. 3 N/A 4 4 29
I get the training I need to do my job. 4 1 5 5 20
I have the information, training and equipment I need to ensure my health and safety at work. 5 N/A 8 8 N/A
I have support at work to balance my work and personal life. 6 4 9 9 5
I get a sense of satisfaction from my work. 7 5 11 11 8
I receive meaningful recognition for work well done. 8 6 12 12 9
I have clear work objectives. 9 7 13 N/A N/A
I know how my work contributes to the achievement of my department’s or agency’s goals. 10 8 14 13 10
Overall, I feel valued at work. 11 9 15 N/A N/A
I am proud of the work that I do. 12 10 16 15 14
I have opportunities to provide input into decisions that affect my work. 13 11 17 16 15
I am encouraged to be innovative or to take initiative in my work. 14 12 18 17 N/A
I have support at work to provide a high level of service. 15 13 19 18 28
Overall, I like my job. 16 14 20 19 7
I can complete my assigned workload during my regular working hours. 17 15 21 20 17
I feel that the quality of my work suffers because of... constantly changing priorities. 18a 16a 22a 21a 18a
I feel that the quality of my work suffers because of... lack of stability in my department or agency. 18b 16b 22b 21b 18b
I feel that the quality of my work suffers because of... too many approval stages. 18c 16c 22c 21c 18c
I feel that the quality of my work suffers because of... unreasonable deadlines. 18d 16d 22d 21d 18d
I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources. 18e 16e 22e 21e 18e
I feel that the quality of my work suffers because of... high staff turnover. 18f 16f 22f 21f 18f
I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes. 18g 16g 22g 21g N/A
I feel that the quality of my work suffers because of... unreliable technology. table 1 note * 18h N/A N/A N/A N/A
During meetings in my work unit, I feel free to use the official language of my choice. 19 N/A 23 23 25
I am satisfied with how interpersonal issues are resolved in my work unit. 20 17 24 24 N/A
In my work unit, every individual is accepted as an equal member of the team. 21 18 25 25 N/A
In my work unit, individuals behave in a respectful manner. 22 20 29 29 N/A
The people I work with value my ideas and opinions. 23 21 N/A N/A N/A
My immediate supervisor encourages me to work collaboratively with others outside of my work unit. table 1 note * 24 N/A N/A N/A N/A
I receive useful feedback from my immediate supervisor on my job performance. 25 22 30 30 30
I can count on my immediate supervisor to keep his or her promises. 26 23 31 31 31
My immediate supervisor keeps me informed about the issues affecting my work. 27 24 32 32 32
When I communicate with my immediate supervisor, I feel free to use the official language of my choice. 28 N/A 33 33 33
Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework). 29 N/A 34 35 13
My immediate supervisor seems to care about me as a person. 30 25 36 N/A N/A
I am satisfied with the quality of supervision I receive. 31 26 37 36  N/A
Are you a supervisor? 32 27 38 37 57
I am equipped to support employees in my work unit who are experiencing mental health issues. table 1 note * 33 N/A N/A N/A N/A
Senior managers in my department or agency lead by example in ethical behaviour. 34 29 40 39 42
I have confidence in the senior management of my department or agency. 35 30 41 40 44
Senior management in my department or agency makes effective and timely decisions. 36 31 42 41 45
Essential information flows effectively from senior management to staff. 37 32 44 43 47
Senior managers in my department or agency use both official languages in their interactions with employees. table 1 note * 38 N/A N/A N/A N/A
My department or agency does a good job of communicating its vision, mission and goals. 39 33 45 45 37
I feel that change is managed well in my department or agency. table 1 note * 40 N/A N/A N/A N/A
If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. 41 34 47 48 40
My department or agency does a good job of promoting values and ethics in the workplace. 42 35 N/A N/A N/A
I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. 43 36 49 50 43
My department or agency does a good job of supporting employee career development. 44 37 52 53 22
I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. 45 38 53 54 23
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? table 1 note * 46 N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations 46a N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language 46b N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities 46c N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs 46d N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region 46e N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education 46f N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination 46g N/A N/A N/A N/A
To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues 46h N/A N/A N/A N/A
I feel I would be supported by my department or agency if I proposed a new idea. 47 39 54 N/A N/A
I think that my department or agency respects individual differences (e.g., culture, work styles, ideas). 48 41 56 56 48
My department or agency implements activities and practices that support a diverse workplace.
(A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.)		 49 40 55 55 N/A
Overall, my department or agency treats me with respect. 50 42 57 57 49
I would recommend my department or agency as a great place to work. 51 43 58 58 51
I am satisfied with my department or agency. 52 44 59 59 52
I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. 53 45 60 60 53
Do you intend to leave your current position in the next two years? 54 46 61 61 54
Please indicate your reason for leaving. (Mark one only.) 55 47 62 62 55
I am familiar with the provisions of my collective agreement or my terms and conditions of employment. table 1 note ** 56 N/A N/A N/A N/A
My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment. table 1 note ** 57 N/A N/A N/A N/A
Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months? 58 48 N/A N/A N/A
From whom did you experience harassment on the job? (Mark all that apply.)  59 49 N/A N/A N/A
Please indicate the nature of the harassment you experienced. (Mark all that apply.) 60 50 N/A N/A N/A
What action(s) did you take to address the harassment you experienced? (Mark all that apply.) 61 51 N/A N/A N/A
Why did you not file a grievance or formal complaint about the harassment you experienced?  (Mark all that apply.) 62 52 N/A N/A N/A
Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months? table 1 note * 63 N/A N/A N/A N/A
I am satisfied with how matters related to harassment are resolved in my department or agency. 64 53 69 68 N/A
My department or agency works hard to create a workplace that prevents harassment. 65 54 70 69 61
Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months? 66 55 N/A N/A N/A
From whom did you experience discrimination on the job? (Mark all that apply.)  67 56 N/A N/A N/A
Please indicate the type of discrimination you experienced. (Mark all that apply.) 68 57 N/A N/A N/A
What action(s) did you take to address the discrimination you experienced? (Mark all that apply.) 69 58 N/A N/A N/A
Why did you not file a grievance or a formal complaint about the discrimination you experienced? (Mark all that apply.) 70 59 N/A N/A N/A
Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months? table 1 note * 71 N/A N/A N/A N/A
I am satisfied with how matters related to discrimination are resolved in my department or agency. 72 60 81 79 N/A
My department or agency works hard to create a workplace that prevents discrimination. 73 61 82 80 69
Overall, to what extent do the following factors cause you stress at work? 74 62 83 N/A N/A
Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues 74a 62a 83a N/A N/A
Overall, to what extent do the following factors cause you stress at work? Heavy workload 74b 62b 83b N/A N/A
Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines 74c 62c 83c N/A N/A
Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work 74d 62d 83d N/A N/A
Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours 74e 62e 83e N/A N/A
Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life 74f 62f 83f N/A N/A
Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making 74g 62g 83g N/A N/A
Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities 74h 62h 83h N/A N/A
Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations 74i 62i 83i N/A N/A
Overall, to what extent do the following factors cause you stress at work? Lack of recognition table 1 note * 74j N/A N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Information overload 74k 62j 83j N/A N/A
Overall, to what extent do the following factors cause you stress at work? Physical work environment 74l 62k 83k N/A N/A
Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodations issues 74m 62l N/A N/A N/A
Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination 74n 62m 83l N/A N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s) 74o 62n 83m N/A N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me 74p 62o 83n N/A N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me 74q 62p 83o N/A N/A
Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies) 74r 62q 83p N/A N/A
Overall, to what extent do the following factors cause you stress at work? Lack of job security 74s 62r 83q N/A N/A
Overall, to what extent do the following factors cause you stress at work? Personal issues 74t 62s 83r N/A N/A
Overall, my level of work-related stress is… 75 63 84 N/A N/A
After my workday, I feel emotionally drained. 76 64 85 N/A N/A
My department or agency does a good job of raising awareness of mental health in the workplace. 77 65 86 N/A N/A
I would describe my workplace as being psychologically healthy.
(A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.) 		78 66 87 N/A N/A
Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years? 79 N/A 88 81 N/A
Were any measures taken to accommodate your needs? 80 N/A 89 82 N/A
I am satisfied with the measures that were taken to accommodate my needs. 81 N/A 90 83 N/A
To what extent has your pay or other compensation been affected by issues with the Phoenix pay system? 82 67 91 N/A N/A
Have you experienced any new pay or other compensation issues over the last 12 months? table 1 note * 83 N/A N/A N/A N/A
Have all your pay or other compensation issues been resolved? 84 70 N/A N/A N/A
I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues. 85 71 94 N/A N/A
I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues. 86 72 95 N/A N/A
To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service? 87 73 N/A N/A N/A
Department/Agency 88 74 96,97 84 72
In which organizational unit are you currently working? (Please select your unit from the organizational unit list included.) 89 75 98 85 73
Are you currently a shift worker? 90 76 99 86 74
Do you work full-time or part-time? 91 N/A 100 87 76
Do you currently work according to any of the following flexible working arrangements? (Mark all that apply.) 92 N/A 101 88 75
What is your current employee status? 93 77 102 89 84
Please indicate your occupational group. 94a 78a 103a 90 80
Please indicate your level. 94b 78b 103b 91 81
With which of the following communities do you most closely identify in relation to your current job? (Mark one only.) 95 79 104 92 N/A
In total, how many years have you been working in the federal public service? 96 80 105 93 83
In total, how many years have you been working in your current department or agency? 97 81 106 94 N/A
What is your first official language? 98 82 107 95 85
What are the language requirements of your position? 99 N/A 108 96 86
Do you occupy a position in which you provide services directly to the public as a regular part of your job? 100 83 109 97 87
In what official language(s) do you provide services to the public? 101 N/A 110 98 88
In which province or territory do you work? (Mark one only.) 102 84 111 99 89
Do you work in one of the following designated bilingual areas of Quebec or Ontario? 103 N/A 112 100 N/A
What is your age group? 104 85 113 101 91
What is your gender? 105 86 114 102 92
Are you an Aboriginal person? 106 87 116 104 94
You indicated that you are an Aboriginal person. If you wish to provide further details, please specify the group to which you belong. (Mark one only.) table 1 note * 107 N/A N/A N/A N/A
Are you a person with a disability? 108 88 117 105 95
You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you. (Mark all that apply.) table 1 note * 109 N/A N/A N/A N/A
Are you a member of a visible minority group? 110 89 118 106 96
You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you. (Mark all that apply.) table 1 note * 111 N/A N/A N/A N/A
What is your sexual orientation? 112 90 N/A N/A N/A

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