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Comparison of 2014, 2011 and 2008 Public Service Employee Survey questions

Public Service Employee Survey Questions Question number
2014 PSES 2011 PSES 2008 PSES

Table Notes

Table Note 1

New question in 2014

Return to table note 1 * referrer

Table Note 2

Question modified since 2011

Return to table note 2 ** referrer

I have the materials and equipment I need to do my job. 1 1 1
The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice. 2 2 2
When I prepare written materials, including emails, I feel free to use the official language of my choice. 3 3 3
My physical environment (e.g., office, workspace) is suitable for my job requirements. 4 29 N/A
I get the training I need to do my job. 5 20 17
My job is a good fit with my interests. 6 4 4
My job is a good fit with my skills. 7 19 16
I have the information, training and equipment I need to ensure my health and safety at work.table note 1 * 8 N/A N/A
I have support at work to balance my work and personal life. 9 5 N/A
I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work. 10 6 7
I get a sense of satisfaction from my work. 11 8 9
I receive meaningful recognition for work well done. 12 9 N/A
I know how my work contributes to the achievement of my department's or agency's goals. 13 10 10
I am willing to put in the extra effort to get the job done. 14 11 N/A
I am proud of the work that I do. 15 14 N/A
I have opportunities to provide input into decisions that affect my work. 16 15 N/A
I am encouraged to be innovative or to take initiative in my work.table note 2 ** 17 N/A N/A
I have support at work to provide a high level of service. 18 28 N/A
Overall, I like my job. 19 7 8
I can complete my assigned workload during my regular working hours. 20 17 13
I feel that the quality of my work suffers because of... 21 18 14
constantly changing priorities. a. 18a 14a
lack of stability in my department or agency. b. 18b 14b
too many approval stages. c. 18c 14c
unreasonable deadlines. d. 18d 14d
having to do the same or more work, but with fewer resources. e. 18e 14e
high staff turnover. f. 18f 14f
overly complicated or unnecessary business processes.table note 1 * g. N/A N/A
I have positive working relationships with my co-workers. 22 24 N/A
During meetings in my work unit, I feel free to use the official language of my choice. 23 25 27
I am satisfied with how interpersonal issues are resolved in my work unit.table note 2 ** 24 N/A N/A
In my work unit, every individual is accepted as an equal member of the team.table note 2 ** 25 N/A N/A
In my work unit, I believe that we hire people who can do the job. 26 35 43
In my work unit, the process of selecting a person for a position is done fairly. 27 36 44
In my work unit, unsatisfactory employee performance is managed effectively.table note 1 * 28 N/A N/A
In my work unit, individuals behave in a respectful manner.table note 1 * 29 N/A N/A
I receive useful feedback from my immediate supervisor on my job performance. 30 30 33
I can count on my immediate supervisor to keep his or her promises. 31 31 34
My immediate supervisor keeps me informed about the issues affecting my work. 32 32 35
When I communicate with my immediate supervisor, I feel free to use the official language of my choice. 33 33 36
My immediate supervisor assesses my work against identified goals and objectives. 34 34 38
Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework). 35 13 N/A
I am satisfied with the quality of supervision I receive.table note 1 * 36 N/A N/A
Are you a supervisor? 37 57 85
I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)table note 1 * 38 N/A N/A
Senior managers in my department or agency lead by example in ethical behaviour. 39 42 N/A
I have confidence in the senior management of my department or agency. 40 44 52
Senior management in my department or agency makes effective and timely decisions. 41 45 53
I believe that senior management will try to resolve concerns raised in this survey. 42 46 54
Essential information flows effectively from senior management to staff. 43 47 57
I have access to senior management in my department or agency.table note 1 * 44 N/A N/A
My department or agency does a good job of communicating its vision, mission and goals. 45 37 N/A
My department or agency reviews and evaluates the progress towards meeting its goals and objectives. 46 38 N/A
Employees in my department or agency carry out their duties in the public's interest. 47 39 N/A
If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation. 48 40 49
Discussions about values and ethics occur in my workplace. 49 41 N/A
I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal. 50 43 N/A
During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.table note 1 * 51 N/A N/A
The training offered by my department or agency is available in the official language of my choice. 52 21 18
My department or agency does a good job of supporting employee career development. 53 22 20
I believe I have opportunities for promotion within my department or agency, given my education, skills and experience. 54 23 22
My department or agency implements activities and practices that support a diverse workplace.table note 1 * 55 N/A N/A
I think that my department or agency respects individual differences (e.g., culture, work styles, ideas). 56 48 N/A
Overall, my department or agency treats me with respect. 57 49 58
I would recommend my department or agency as a great place to work. 58 51 N/A
I am satisfied with my department or agency. 59 52 60
I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service. 60 53 61
Do you intend to leave your current position in the next two years? 61 54 N/A
Please indicate your reason for leaving. 62 55 N/A
Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?table note 2 ** 63 N/A N/A
From whom did you experience harassment on the job?table note 2 ** 64 N/A N/A
Please indicate the nature of the harassment you experienced.table note 1 * 65 N/A N/A
What action(s) did you take to address the harassment you experienced?table note 1 * 66 N/A N/A
Why did you not file a grievance or a formal complaint about the harassment you experienced?table note 1 * 67 N/A N/A
I am satisfied with how matters related to harassment are resolved in my department or agency.table note 2 ** 68 N/A N/A
My department or agency works hard to create a workplace that prevents harassment. 69 61 N/A
I am familiar with the provisions of my collective agreement. 70 62 67
The union-management consultation process has been effective in addressing issues in my workplace. 71 63 N/A
My immediate supervisor understands and respects the provisions of my collective agreement. 72 64 68
Senior managers respect the provisions of my collective agreement. 73 65 51
Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?** 74 N/A N/A
From whom did you experience discrimination on the job?table note 2 ** 75 N/A N/A
Please indicate the type of discrimination you experienced.table note 2 ** 76 N/A N/A
What action(s) did you take to address the discrimination you experienced?table note 1 * 77 N/A N/A
Why did you not file a grievance or a formal complaint about the discrimination you experienced?table note 1 * 78 N/A N/A
I am satisfied with how matters related to discrimination are resolved in my department or agency.table note 2 ** 79 N/A N/A
My department or agency works hard to create a workplace that prevents discrimination. 80 69 N/A
Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?table note 1 * 81 N/A N/A
Were any measures taken to accommodate your needs?table note 1 * 82 N/A N/A
I am satisfied with the measures that were taken to accommodate my needs.table note 1 * 83 N/A N/A
Department/Agency 84 72 79
In which organizational unit are you currently working? 85 73 80
Are you currently a shift worker? 86 74 81
Do you work full-time or part-time? 87 76 83
Do you currently work according to any of the following flexible working arrangements? 88 75 82
What is your current employee status? 89 84 91
Please indicate your occupational group. 90 80 88a
Please indicate your level. 91 81 88b
With which of the following communities do you most closely identify in relation to your current job?table note 2 ** 92 N/A N/A
In total, how many years have you been working in the federal public service? 93 83 87
In total, how many years have you been working in your current department or agency?table note 1 * 94 N/A N/A
What is your first official language? 95 85 92
What are the language requirements of your position? 96 86 93
Do you occupy a position in which you provide services directly to the public as a regular part of your job? 97 87 94
In what official language(s) do you provide services to the public? 98 88 95
In which province or territory do you work? 99 89 96
Do you work in one of the following designated bilingual areas of Quebec or Ontario?table note 2 ** 100 N/A N/A
What is your age group? 101 91 98
What is your gender? 102 92 99
What is the highest level of education you have ever completed? 103 93 100
Are you an Aboriginal person? 104 94 102
Are you a person with a disability? 105 95 103
Are you a member of a visible minority group? 106 96 105

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