Area of Management
Financial Management (60 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q1. Number of in-year and year-end post-closing entries |
0.57 |
0.35 |
| Q3. Do the financial statements include the new or revised reporting requirements for Departmental and Agency Financial Statements for Fiscal Year Ending March 31, 2015 as communicated to Deputy Chief Financial Officers by the Office of the Comptroller General (OCG)? |
89.19% |
N/A |
| Q4. Adjusted lapse at year-end as a percentage of annual voted authorities. |
3.00% |
2.10% |
| Q5. How many days after the start of the 2015-16 fiscal year did the department or agency managers at the lowest levels get access to their approved budget? |
70.27% within 30
days |
N/A |
| Q6. Has the department or agency implemented a risk-based ongoing monitoring program for all three control areas to support the effectiveness of its internal controls over financial reporting (ICFR)? |
77.14% |
N/A |
| Q10. What percentage of payments to suppliers are made on time (i.e. as per the terms of payment or within 30 days of receipt of the invoice or goods/services, whichever is later), based on the total number of payments? |
10.81% |
N/A |
| Q11. Does the department or agency automatically pay interest to suppliers if payments are not made within the standard 30 day payment term? |
24.32% |
N/A |
Q12. What percentage of the accounts receivable of the department or agency as at March 31st 2015 have been outstanding:
- Between 0 to 30 days
- Between 31 to 60 days
- Between 61 to 90 days
- Between 91 to 365 days
- For more than 365 days
|
45% outstanding for
more than 365 days |
17% outstanding for
more than 365 days |
| Q15. Does the department or agency measure performance against the service standards on an annual basis? |
81.80% |
N/A |
People Management (60 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q5.1.1 What is the rate of internal mobility of indeterminate employees in the department or agency (Promotion). |
5.4% |
4.3% |
| Q5.1.2 What is the rate of internal mobility of indeterminate employees in the department or agency (Lateral transfers). |
5.6% |
4.1% |
| Q5.1.3 What is the rate of internal mobility of indeterminate employees in the department or agency (Downward movements). |
0.3% |
0.5% |
| Q5.2.1 What is the rate of departures from the department/agency (Retirements) |
2.9% |
2.5% |
| Q5.2.2 What is the rate of departures from the department/agency (Other separations, including reasons such as; lay off, Workforce Adjustment, personal, back to school etc.) |
2.2% |
2.8% |
| Q5.2.3 What is the rate of departures from the department/agency (Deployment to another department/agency) |
3.8% |
4.0% |
| Q5.3.1 What is the rate of hires to the department/agency (Deployment from another department or agency from within the Public Service) |
3.8% |
4.4% |
| Q5.3.2 What is the rate of hires to the department/agency (Deployment from outside the Public Service) |
3.4% |
3.1% |
| Q6. What is the average number of paid (certified and uncertified) sick days per Full Time Equivalent? |
11.6 days |
10.8 days |
| Q7. What is the average number of days key positions remain vacant? |
98.8 days |
N/A |
| Q12. What is the average number of years that executives have been in their substantive position? |
3.3 years |
4.3 years |
| Q13. What is the average number of years that executives have been at their level? |
4.9 years |
5.3 years |
| Q14. What is the average number of years that executives have been in the organization? |
10 years |
9.2 years |
| Q17. What is the percentage (%) of employees in your organization that have documentation setting performance expectations/objectives? |
94% |
91% |
| Q18. What is the percentage (%) of employees in your organization that had mid-year conversation(s) with their immediate supervisor to review performance? |
79% |
75% |
| Q19. What is the percentage (%) of employees with a completed annual written performance assessment? |
85% |
87% |
| Q22. What is the percentage (%) of employees in your organization that have documentation setting learning objectives (learning plan)? |
91% |
84% |
| Q23.1.1. Number of days taken to staff indeterminately a AS-01 vacant position using an internal hiring process. |
45.6 days |
N/A |
| Q23.1.2. Number of days taken to staff indeterminately a EX-01 vacant position using an internal hiring process. |
64.8 days |
N/A |
Information Management and Information Technology (IM/IT) Management (60 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q2. What is the department or agency’s
current level of recordkeeping maturity as identified through the Recordkeeping Assessment Tool (RKAT)? |
75% |
72% |
| Q3. What percentage of planned disposition
for paper records was completed in fiscal year 2014-2015? |
43% |
34% |
| Q4. What percentage of planned disposition
for electronic information resources was completed in fiscal year 2014-2015? |
16% |
22% |
| Q5. Number of organizations with an approved Open Government Implementation Plan (OGIP) (Q5, Q6) |
92% |
N/A |
| Q6. Number of datasets a department or agency has released via open.canada.ca? |
6611 |
N/A |
| Q7.3. What percentage of unstructured electronic information resources are maintained in designated corporate repositories (e.g. in an Electronic Documents and Records Management Solution (EDRMS))? |
12% |
N/A |
| Q13. Organizations that have a sustainability plan for all mission critical applications in the submitted IT Plan |
73% (27 of 37) |
N/A |
| Q17. Which of the following Intranet and Internet tools do authorized individuals in the department or agency have access to? |
- Gcconnex - 100%
- Gcpedia - 100%
- Facebook - 74%
- Google+ - 63%
- LinketIn - 74%
- Twitter - 74%
- YouTube - 66%
|
N/A |
| Q24. Organizations that have a strategic succession plan in place for the position of Chief Information Officer |
50% |
N/A |
| Q20. Organizations that have completed the department-wide implementation of the common email solution (ETI) |
22.9%
(8 out of 35 organizations) |
N/A |
| Q21. Organizations that have completed the department-wide implementation of my GCHR |
11.4%
(4 out of 35 organizations) |
N/A |
| Q22. Organizations that have completed the department-wide implementation of Enterprise GCDOCS |
0% |
N/A |
| Q25. What is the department’s mean time to repair (MTTR) for workplace technology device related incidents? |
57 hours |
N/A |
| Q26. What is the department’s % of incidents resolved by 1st level support for workplace technology device related incidents? |
50% |
N/A |
Management of Integrated Risk, Planning and Performance (60 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q1. Is the department or agency’s PMF of record at an acceptable quality to support trend analysis and managing for results? |
89% |
96% |
| Q2. Percentage of departments who have methodologies developed for 90-100% of performance indicators in their organization’s PMF |
81% |
96% |
| Q5. Does senior management use performance information on program efficiency & effectiveness to identify risks, establish priorities and/or support resource allocation decisions |
77% |
N/A |
| Q15. The percentage of indicators from the 2014-15 PMF for which the organization has performance data available to support trend analysis |
29% of organizations have
performance data to support trend analysis for 90-100% of indicators in their PMFs |
43% organizations have
performance data to support trend analysis for 90-100% of indicators in their PMFs |
Management of Acquired Services and Assets (10 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q1. Organizations with an investment planning process for the allocation of resources at the enterprise level , and is updated annually |
90% |
N/A |
| Q6. Using each organization’s definition of on time, on scope and on budget, the percentage of the organization’s projects that were delivered on time, on scope and on budget |
58.1% |
N/A |
| Q8. Organizations that align their procurement planning with their business planning activities |
90% |
N/A |
| Q11. Organizations that reported in a timely and accurate manner on their procurement obligations |
60% |
N/A |
| Q13. What was the percentage of all department or agency contracts over $25K awarded through a competitive bidding process? |
84% |
N/A |
| Q14. What was the percentage of department or agency low-dollar acquisitions (under $10K) using acquisition cards? |
58% |
N/A |
| Q15. What was the percentage of all department or agency contracts that used mandatory and non-mandatory standing offers? |
27% |
N/A |
| Q19. Organizations that have complete and accurate materiel asset information |
80% |
N/A |
| Q17. What % of the replacement value of your department’s real property assets is spent annually (in repair, maintenance and recapitalization) to ensure the integrity of these assets? |
2.3% |
N/A |
| Q23.1. What percentage of buildings and floor area in the department or agency’s real property portfolio (Crown-owned and leased) was rated in poor condition based on the condition categories in the Directory of Federal Real Property (DFRP)? |
14% |
N/A |
| Q23.2. What percentage of buildings and floor area in the department or agency’s real property portfolio (Crown-owned and leased) was rated in critical condition based on the condition categories in the Directory of Federal Real Property (DFRP)? |
1.7% |
N/A |
Security Management (20 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q3. Does the department or agency review its Departmental Security Plan annually? |
80% |
N/A |
| Q4. Does the department’s or agency’s process for developing or maintaining the Departmental Security Plan consider all programs and activities identified in the department or agency’s Program Alignment Architecture (i.e. an integrated view)? |
95% |
N/A |
| Q5.1. What is the percentage (%) of mission critical applications currently in operation that have been authorized for operation by the Program and Service Delivery Managers? |
69.4% |
N/A |
| Q11. What is the percentage (%) of the department’s or agency’s facilities that have an up-to-date security risk assessment? |
53.4% |
N/A |
| Q13.1. Of the department’s or agency’s facilities with material residual security deficiencies, what percentage (%) has an approved and funded (where required) risk mitigation action plan? |
65.1% |
N/A |
| Q21. For fiscal year 2015-2016, what percentage of recorded cybersecurity incidents were reported to GC-CIRT? |
58.8% |
N/A |
| Q23. What is the percentage (%) of the department’s or agency’s online external services which require a client to sign-in with a username and password (i.e. client authentication) that use the mandatory External Credential Management service (GCKey/Commercial Broker Service)? |
42.5% |
N/A |
Service Management (11 departments and agencies assessed)
| Question |
Large Departments and Agencies Average |
Small Departments and Agencies Average |
| Q2. Organizations that have a multi-year corporate-wide service management strategy that is approved by the deputy head. |
82% |
N/A |
| Q4. Percentage of the organization’s priority services that have service standards. |
76.4% |
N/A |
| Q6. Percentage of service standard targets for priority services that are being met. |
76.0% |
N/A |
| Q8. What percentage of the department’s or agency’s priority external services have real-time performance information published on Canada.ca? |
12.0% |
N/A |
| Q11. What proportion of external and internal enterprise services is e-enabled? |
41.5% |
N/A |
| Q12. What is the average percentage of each external and internal enterprise service that can be completed online, excluding intermediate activities that are not suitable to be completed online? |
64.1% |
N/A |
| Q13. What proportion of priority services is e-enabled? |
42.7% |
N/A |
Lists of departments and agencies
Large departments and agencies
- Agriculture and Agri-Food Canada
- Canada Border Services Agency
- Canada Revenue Agency
- Canada School of Public Service
- Canadian Food Inspection Agency
- Canadian Heritage
- Canadian Space Agency
- Correctional Service Canada
- Department of Finance Canada
- Department of Justice Canada
- Employment and Social Development Canada
- Environment and Climate Change Canada
- Fisheries and Oceans Canada
- Global Affairs Canada
- Health Canada
- Immigration, Refugees and Citizenship Canada
- Indigenous and Northern Affairs Canada
- Infrastructure Canada
- Innovation, Science and Economic Development Canada
- Library and Archives Canada
- National Defence
- National Research Council Canada
- Natural Resources Canada
- Parks Canada
- Privy Council Office
- Public Health Agency of Canada
- Public Safety Canada
- Public Service Commission of Canada
- Public Services and Procurement Canada
- Royal Canadian Mounted Police
- Shared Services Canada
- Statistics Canada
- Transport Canada
- Treasury Board of Canada Secretariat
- Veterans Affairs Canada
Small departments and agencies
- Atlantic Canada Opportunities Agency
- Canada Economic Development for Quebec Regions
- Canadian Environmental Assessment Agency
- Canadian Grain Commission
- Canadian Human Rights Commission
- Canadian Institutes of Health Research
- Canadian Nuclear Safety Commission
- Canadian Radio-television and Telecommunications Commission
- Canadian Transportation Agency
- Courts Administration Service
- Federal Economic Development Agency for Southern Ontario
- Financial Transactions and Reports Analysis Centre of Canada
- Immigration and Refugee Board of Canada
- National Energy Board
- National Film Board
- Office of the Superintendent of Financial Institutions Canada
- Parole Board of Canada
- Public Prosecution Service of Canada
- Registrar of the Supreme Court of Canada
- Science and Engineering Research Canada
- Social Sciences and Humanities Research Council of Canada
- Transportation Safety Board of Canada
- Western Economic Diversification Canada
© Her Majesty the Queen in Right of Canada, represented by the President of the Treasury Board, 2017, ISSN: 2561-1208
