Canada–Nova Scotia contribution agreement on crisis hotlines responding to gender based violence

Between: his Majesty the King in Right of Canada, as represented by the Minister for the Department for Women and Gender Equality and including any person duly authorized to represent it (hereinafter referred to as “WAGE”)

And: his Majesty the King in Right of the government of Nova Scotia, as represented by the Minister responsible for the Advisory Council on the Status of Women (hereinafter referred to as “Nova Scotia”)

Hereinafter referred to collectively as the “Parties”.

Whereas the Minister for the Department for Women and Gender Equality’s powers, duties and functions include the advancement of equality, including social, economic and political equality, with respect to sex, sexual orientation, and gender identity or expression;

Whereas the Minister Responsible for the Advisory Council on the Status of Women’s mandate includes the advancement of gender equality, including women’s safety from gender-based violence, economic security, and leadership;

Whereas the Federal Government’s Budget 2021 committed $30 million (to 2025-2026) and in temporary funding to the Department for Women and Gender Equality to work with the thirteen provincial and territorial governments to further distribute funding to existing crisis hotlines experiencing a rise in call volumes as a result of the COVID-19 pandemic in their provision of supports to those experiencing gender-based violence (hereinafter referred to as “GBV”) or de-escalation support to those at risk of perpetrating GBV; 

Whereas Nova Scotia provides funding to legally constituted not-for-profit organizations (hereinafter referred to as “eligible organizations”) to support its own network of crisis hotlines responding to GBV and will continue to fund these services within its jurisdiction;

Whereas organizations operating crisis hotlines responding to GBV are addressing the impacts of the COVID-19 pandemic and are adapting and preparing for the delivery of services post-pandemic;

Whereas WAGE wishes to enhance the financial assistance provided by Nova Scotia to eligible organizations through a contribution pursuant to the Department for Women and Gender Equality’s Women’s Program (hereinafter referred to as the Women’s Program) to Nova Scotia so that crisis hotlines can serve the urgent needs of more Canadians and offer more robust services, resources, and supports to those experiencing or impacted by GBV as well as de-escalation support to those at risk of perpetrating GBV;

And whereas paragraph 4(3)(c) of the federal Department for Women and Gender Equality Act authorizes the Minister for Women and Gender Equality to make grants and contributions, in accordance with the terms and conditions approved by the Treasury Board of Canada, in support of programs undertaken by the Minister.

Therefore, in consideration of their respective obligations set out below, the Parties agree to the following:

1 Purpose of contribution agreement

The purpose of this contribution Agreement (hereinafter referred to as this “Agreement”) is to support eligible organizations providing existing crisis hotlines responding to GBV that are experiencing a rise in call volumes due to the COVID-19 pandemic by agreeing on the term of payments of federal funding intended for these eligible organizations.

2 Definitions

The following expressions, used in this Agreement, shall have the scope defined below:

2.1 “Agreement” shall mean the WAGE-Nova Scotia Contribution Agreement on crisis hotlines responding to GBV delivered by eligible organizations in accordance with the Women’s Program’s Terms and Conditions.

2.2 “Crisis hotline” refers to a dedicated service focused on providing immediate crisis services by phone, text, or chat (through a trained crisis responder) with the intention of providing support to those experiencing GBV or at risk of perpetrating GBV. 

2.3 “Fiscal year” means the period commencing on April 1 of any calendar year and terminating on March 31 of the immediately following calendar year.

2.4 “GBV” shall mean violence based on gender norms and unequal power dynamics, perpetrated against someone based on their gender, gender expression, gender identity, or perceived gender. It takes many forms, including physical, economic, sexual, as well as emotional (psychological) abuse.

2.5 “Eligible organizations” are legally constituted not-for-profit organizations providing existing crisis hotlines that respond to GBV, including organizations whose primary mandate is to support those experiencing GBV, and, on an exceptional basis, organizations that have a broader mandate, but address crisis hotline service gaps in a given area or for a specific population group experiencing GBV or at risk of perpetrating GBV.

3  Duration of agreement

3.1 This Agreement shall come into force on the date when all the parties will have signed and shall end on March 31, 2026, unless terminated before then by WAGE or Nova Scotia in accordance with this Agreement.

3.2 Subject to termination, the agreement covers the activities described in clause 5 for the period commencing on the date of the signature of the second Party and ending on March 31, 2026. Unless otherwise pre-authorized by WAGE, only goods and services rendered within this period shall be considered as eligible expenditures.

3.3 All obligations of Nova Scotia herein shall, expressly or by their nature, survive termination or expiry of this Agreement, until and unless they are fulfilled or by their nature expire.

4 Equity of treatment

During the term of this Agreement, any material changes to any of its clauses, excluding clause 6.1, under any bilateral contribution agreement on crisis hotlines responding to gender-based violence which have been negotiated, either under the original agreement or through amendments, addendums or otherwise, between WAGE and any other province or territory of Canada, except the province of Québec, and which are more favourable than what was negotiated with Nova Scotia will, upon request, be extended to Nova Scotia. This amendment shall be retroactive to the date on which this Agreement or the amendments to such an agreement with any other province or territory, as the case may be, comes into force.

5 Use of funds as contribution

5.1 Use of funds

Funding under this Agreement shall not be used to displace existing Nova Scotia funding to eligible organizations. Nova Scotia shall use the contributions paid under this Agreement to fund complementary eligible activities as outlined in clause 5.1.1.

5.1.1 Eligible activities

Eligible activities shall include those activities that contribute to and maintain the sustainability of existing crisis hotlines of eligible organizations in addressing the impacts of the pandemic which involves responding to increased call volumes, reaching more Canadians and adapting and preparing for the delivery of services post-pandemic, including:

  1. Reviewing, adapting or expanding existing service approaches to fill gaps identified during the COVID-19 pandemic and to prepare for a post-pandemic environment (Examples include, but are not limited to, coordinating translation services to reach an at-risk population, ensuring culturally appropriate services, enhancing accessibility of services, shifting to virtual operations, etc.).
  2. Developing communication and outreach strategies to support awareness of and access to crisis hotline services for at-risk populations
  3. Knowledge exchange and networking with other organizations on lessons learned and best practices to maintain services during the pandemic and adapt to a post-pandemic environment
  4. Temporary staffing to address increased service demand and associated pressures in the short-term
  5. Developing and implementing new or adapted resources to better support responders (Examples include, but are not limited to, cultural competency training, mental health services, onboarding for new responders, etc.)
  6. Addressing technology gaps identified during the COVID-19 pandemic (e.g., phone/Wi-Fi/software upgrades, development of chat-based/virtual services, adaptive technologies, equipment for remote working arrangements, etc.)
  7. Developing and implementing recruitment/retention strategies for volunteers and staff of existing crisis hotlines.
  8. Activities to maintain safety and emergency precautions during the pandemic (Examples include, but are not limited to, purchase of personal protective equipment and cleaning supplies, rental expenditures for additional space to support physical distancing).

5.1.2 Capital expenditures

Due to the exceptional situation of the COVID-19 pandemic in Canada, capital expenditures are eligible expenditures for eligible organizations, with the exception of the purchase of land, buildings and vehicles, and the construction of new buildings.

5.2 Ineligible expenditures

5.2.1 Activities outside Canada

Expenditures for activities that take place outside Canada or that deal with a related matter abroad are not eligible for funding under this Agreement.

5.2.2 Administrative expenditures

Nova Scotia may not submit expenditures under this Agreement for its costs related to the further distribution of funds to eligible organizations.

5.2.3 Costs incurred prior to the effective date of this agreement are not eligible

5.3 Nova Scotia’s further distribution of funds to eligible organizations

Nova Scotia shall take measures to ensure that eligible organizations are bound to observe the provisions of this Agreement to the extent that they are applicable. Nova Scotia shall have a written agreement with eligible organizations that sets out the terms and conditions under which Nova Scotia is providing funding, including providing no more than 20% administrative expenditures to eligible organizations and clear expectations as to the results to be obtained in carrying out the activities being funded.

6 Contribution and conditions

6.1 Contribution

The maximum contribution by WAGE to Nova Scotia under this Agreement is $700,000 toward eligible expenditures.

Nova Scotia’s annual maximum allocation of funding shall be:

  1. $105,000 for the fiscal year beginning on April 1, 2022;
  2. $245,000 for the fiscal year beginning on April 1, 2023;
  3. $210,000 for the fiscal year beginning on April 1, 2024; and
  4. $140,000 for the fiscal year beginning on April 1, 2025.

6.2 Payments conditions

6.2.1 After the signing of this Agreement by the Parties:

  1. WAGE shall pay Nova Scotia $105,000 within twenty days of the date of receipt and acceptance of the preliminary report (clause 7.2), and
  2. Nova Scotia shall disburse funds to eligible organizations within ninety days of signing.

6.2.2 Nova Scotia must submit annual reports (Subsection 6.3) to receive payment for the following fiscal year in accordance with the “Payment and Reporting Schedule” below. The reports must be certified by the Nova Scotia authorized representative. Payments are conditional upon receipt and acceptance, by WAGE, of these reports.

Payment and reporting schedule
Payments (per fiscal year) Period covered by the payment Conditions Reports submitted by
Payment 2022/23 April 1, 2022, to March 31, 2023
  • Upon the signature of this Agreement by the Parties and WAGE receipt and acceptance of the preliminary report from Nova Scotia (see clause 7.2)
No later than 30 days after this Agreement comes into force
Payment 2023/24 April 1, 2023, to March 31, 2024
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Nova Scotia annual report for fiscal year 2022-2023 (see clause 7.3)
May 31, 2023
Payment 2024/25 April 1, 2024, to March 31, 2025
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Nova Scotia annual report for fiscal year 2023-2024 (see clause 7.3)
May 31, 2024
Payment #1 for 2025/26 April 1, 2025, to March 31, 2026
  • Subject to parliamentary approval of appropriation
  • Upon receipt of the Nova Scotia annual report for fiscal year 2024-2025 (see clause 7.3)
  • Payment for fiscal year 2025-2026 will have a holdback of 10%
May 31, 2025
Payment #2 for 2025/26

April 1, 2025, to March 31, 2026

Holdback Payment of 10%

  • Upon receipt of Nova Scotia’ annual report for fiscal year 2025-2026 (see clause 7.3)
March 31, 2026

6.2.3 Final payment

The final payment, representing the 10% holdback on the 2025/26 payment will be released to Nova Scotia upon receipt of the 2025/26 report, due March 31, 2026.

6.3  Carry forward

At the request of Nova Scotia and subject to the approval of WAGE:

  1. Nova Scotia may only use the amount carried forward to the next fiscal year for expenditures on eligible costs incurred in that fiscal year;
  2. amounts carried forward and paid must be spent by September 30th of the following fiscal year, and
  3. any unspent amounts on March 31, 2026 shall be repaid within six months after that date.

7 Results, monitoring and reporting

Nova Scotia shall follow its own policies and procedures to assess and manage the manner in which Eligible Organizations use federal funds provided under this Agreement to ensure transparency, impartiality and fairness.

WAGE collects and disseminates information on the outputs and impacts of the activities funded through its programs; this information is an important part of WAGE accountability to Canadians.

7.1 Performance indicators

Nova Scotia will be expected to participate in the collection of performance (impact) data and program evaluations in accordance with clause 7.

This information will be used by WAGE to report on how federal funding is helping eligible organizations operating crisis hotlines responding to GBV to address the impacts of the COVID-19 pandemic and adapt and prepare for the delivery of services post-pandemic with the ultimate outcomes of better supporting more Canadians experiencing GBV and at risk of perpetrating GBV.

The following list of indicators will be used to measure progress on achieving the objectives of the crisis hotlines, as required by the Government of Canada’s Policy on Results.

Mandatory indicators:

  1. PI 1 # of organizations that received funding
  2. PI 2 Annual amount disbursed to funded organizations
  3. PI 3 # of crisis hotlines supported
  4. PI 4 # and type of supports provided each year, by hotline (e.g. direct counselling, referrals to other supports, written materials, etc.)
  5. PI 5 # of calls received (daily)

Optional indicators:

  1. PI 6 # of calls dropped (hang-up) (daily)
  2. PI 7 # of additional staff hired
  3. PI 8 # of additional hours worked for existing staff
  4. PI 9 # of volunteers recruited

In addition to the indicators noted above, Nova Scotia will provide 1 to 3 success stories from funded organizations to showcase the work of the hotlines and highlight what has been achieved with the funding provided.

7.2 Preliminary report

Nova Scotia shall provide WAGE with a preliminary list of eligible organizations to be supported during the period April 1, 2022, to March 31, 2023 including the amount proposed to be approved for each organization, in a preliminary report produced no later than 30 days after this Agreement comes into force.

7.3 Annual reporting

Nova Scotia shall provide WAGE with an annual report for each fiscal year that this Agreement is active by May 31st of the following year, apart from the annual report for fiscal year 2025-2026 which is due on March 31, 2026. The annual report will include:

  1. aggregated data to report on results for the indicators noted in clause 7.1, depending on the activity undertaken;
  2. a list of eligible organizations that were supported during the reporting period, including the amount each organization received, and
  3. any amount to be carried forward under clause 6.3.

8 Audit & evaluation

8.1 Audit

Nova Scotia will ensure that expenditure information presented in the annual report is, in accordance with Nova Scotia’ standard accounting practices, complete and accurate.

WAGE reserves the right to audit or cause to have audited the accounts and records of Nova Scotia for a period of up to five years after the end of this Agreement to ensure compliance with the terms and conditions of this Agreement. The scope, coverage and timing of such an audit shall be determined by WAGE and, if conducted, may be carried out by WAGE employees or its representatives. Nova Scotia shall make available to auditors, in a timely manner, any records, documents and information that the auditors may require.

Nova Scotia acknowledges that, pursuant to clause 7.1 of the Auditor General Act, R.S.C. (1985), c. A-17 (Reference: http://laws-lois.justice.gc.ca/eng/acts/a-17/page-2.html), the Auditor General of Canada may, at his or her own cost, conduct compliance audits or performance evaluations with respect to this Agreement. Nova Scotia shall cooperate with WAGE and its representatives or agents relative to any such compliance audit or performance evaluation and shall grant same access to Nova Scotia’ documents, records and premises as required by WAGE or its representatives or agents for purposes of such audit or evaluation. The auditor may, at their discretion, discuss any concerns raised in such compliance audit or performance evaluations with Nova Scotia and with WAGE. The results may be reported to Parliament in a report of the Auditor General.

8.2 Evaluation

As per its own policies and processes with respect to program effectiveness, Nova Scotia will evaluate programs and services receiving funds provided under this Agreement and provide WAGE the final results of any such evaluations.

Nova Scotia may be asked to participate in an evaluation by WAGE of the initiatives under this Agreement and agrees to provide information as requested by WAGE during and following this Agreement in order for WAGE to evaluate relevant initiatives under this Agreement. Evaluation results will be made available to the public.

WAGE reserves the right at any time during the term of this Agreement and for a period of up to five years after the end of this Agreement to conduct an evaluation to ensure compliance with the terms and conditions of this Agreement.

9 Visibility and public communications

9.1 Communications

WAGE and Nova Scotia agree to collaborate in the execution of communication activities related to this Agreement. The Parties shall designate communications contacts responsible for implementing coordinated joint communications to the public. 

WAGE and Nova Scotia agree to participate in a joint announcement once the Parties will have signed this Agreement. 

All efforts will be made to ensure that public communications related to the joint announcement (multilateral or bilateral), specifically key messages and press releases, shall be approved by the Parties. Bilateral announcements will be scheduled dependent on mutually agreed scheduling between the Parties.    

All public communications (announcements or promotional material related to the use of funding under this Agreement) shall acknowledge the Government of Canada's financial contribution and, where applicable, shall include a quote from the federal Minister for Women and Gender Equality.

9.2 Individual communications

Notwithstanding clause 9.1, the Parties shall retain the right to fulfill their respective obligations to provide Canadians with information on this Agreement and on the use of funds through their own communication activities after the joint announcement.

10 Official languages requirements

Nova Scotia must take necessary measures to communicate and provide related services to eligible organizations in English and in French as the case may require in carrying out its obligations pursuant to this Agreement.

11 Intellectual property

Any intellectual property developed as a result of the funding provided under this Agreement shall belong to Nova Scotia. Annual reports submitted to WAGE under this Agreement do not constitute intellectual property and belong to WAGE.

12 Partnership

The Parties acknowledge that this Agreement does not constitute an association for the purpose of establishing a partnership or joint venture and does not create an agency relationship between WAGE and Nova Scotia, and that in no way implies any agreement or undertaking to conclude any subsequent agreement.

Nova Scotia shall not represent itself as being a co-contractor, employee or agent of WAGE in carrying out its obligations pursuant to this Agreement.

13 Amendment

This Agreement may only be amended by the mutual written consent of the Parties.

14 Dispute resolution

14.1 Dispute resolution mechanism

In the event of a dispute arising under the terms and conditions of this Agreement, the Parties agree to make a good-faith attempt to settle the dispute. If a dispute cannot be resolved by the designated officials, the matter shall be referred to, first, the Deputy Minister of the Department for Women and Gender Equality and the Executive Director responsible for the Nova Scotia Advisory Council on the Status of Women and, second, the federal Minister for Women and Gender Equality and the Nova Scotia Minister responsible for the Advisory Council on the Status of Women.

14.2 Termination by WAGE

WAGE may terminate this Agreement at any time by giving at least ninety (90) days of written notice to Nova Scotia of WAGE’s intention to terminate this Agreement if the terms of this Agreement are breached by Nova Scotia and the Parties were not able to resolve the issue in dispute under the dispute resolution process pursuant to clause 14.1. The funding obligations of WAGE shall cease at the end of the notice period.

14.3 Termination by Nova Scotia

Nova Scotia may terminate this Agreement at any time by giving at least ninety (90) days of written notice to WAGE of Nova Scotia’ intention to terminate this Agreement if the terms of this Agreement are breached by WAGE and the Parties were not able to resolve the issue in dispute under the dispute resolution process pursuant to clause 14.1. The funding obligations of WAGE shall cease at the end of the notice period.

14.4 No payments after date of termination

As of the effective date of termination of this Agreement under clause 14.2 or clause 14.3, WAGE shall have no obligation to make any further payments to Nova Scotia. Subject to the terms and conditions of this Agreement, in the event that funding is terminated under the program, WAGE shall reimburse Nova Scotia eligible costs incurred up to the end date of that notice period. The funding obligations of WAGE shall cease at the end of the notice period.

15 Reduction/termination of this agreement

15.1. Any payment made under this Agreement is subject to the appropriation of funds by the Parliament of Canada and to the maintenance of the current and forecasted program budget levels. Funding under this Agreement may be reduced or terminated at WAGE’s discretion in response to the government’s annual budget, a parliamentary, governmental or departmental spending decision, or a restructuring or reordering of the federal mandate and responsibilities that impact on the program under which this Agreement is made 

15.2 In the event of a proposed reduction or termination of the funding of the program under clause 15.1, WAGE may, upon giving Nova Scotia written notice of ninety (90) days, reduce the funding or terminate this Agreement. Subject to the terms and conditions of this Agreement, in the event that funding is terminated under the program, WAGE shall reimburse Nova Scotia for any eligible costs incurred up to the end date of that notice period. The funding obligations of WAGE shall cease at the end of the notice period.

16 General provisions

No current or former federal public servant or federal public office holder who is not in compliance with the provisions of the Conflict of Interest Act, S.C. 2006, c.9 (Reference: https://laws-lois.justice.gc.ca/eng/acts/c-36.65/page-1.html), with the Values and Ethics Code for the Public Sector and the Policy on Conflict of Interest and Post-Employment (Reference: http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25049,http://www.tbs-sct.gc.ca/pol/doc-eng.aspx?id=25178), members of the House of Commons or Senator who is not in compliance with the Conflict of Interest Code for Members of the House of Commons (Reference: https://www.ourcommons.ca/procedure/standing-orders/Appa1-e.html) or the Conflict of Interest Code for Senators (Reference: http://sen.parl.gc.ca/seo-cse/Eng/Code-e.html), or anyone else bound by other values and ethics codes applicable to government or specific recipients, shall derive a direct benefit from this Agreement, unless the provision or receipt of the benefit is in compliance with the legislation or codes.

This Agreement shall constitute the entire Agreement between the Parties relating to its subject matter.

This Agreement shall be interpreted in accordance with the laws in force in Nova Scotia.

If, for any reason, a provision of this Agreement that does not constitute a fundamental condition thereof as agreed to by the Parties, is deemed to be void or unenforceable, in whole or in part, that provision shall be considered severable and shall be struck from this Agreement; however, all other terms and conditions thereof shall continue to be valid and enforceable. 

The parties acknowledges that WAGE is subject to the Access to Information Act, R.S. 1985, c. A-1and the Privacy Act, R.S., 1985, c. P-21 and acknowledge that WAGE may be required to disclose information under those Acts. 

WAGE acknowledges that Nova Scotia may disclose this Agreement or portions thereof as may be required pursuant to the provisions of the Freedom of Information and Protection of Privacy Act (Nova Scotia).

Both Parties acknowledge that the other Party may make this Agreement public along with any reports, audits, evaluations or other documents produced in connection with this Agreement and any information contained in them. Both Parties shall ensure that any public disclosure respects all requirements to protect personal information and third-party information.

17 Notice

Any notice, information or document required under this Agreement shall be deemed given if it is sent by email. Any notice sent by email shall be deemed to have been received one working day after it is sent.

Notices or communications addressed to WAGE shall be sent to the following address:

Department for Women and Gender Equality
33 Weldon Street, Unit 230
Moncton, NB E1C 0N5
Edmonton AB T5J 4C3

Attention:
Annie Gaudet
Regional Director, Atlantic Region
Toll-Free: 1-877-851-3644
Local: 506-851-3644
Email: infoatlantic@swc-cfc.gc.ca

Notices or communications addressed to Nova Scotia shall be sent to the following address:

Nova Scotia Advisory Council on the Status of Women
6169 Quinpool Road, Suite 202
Halifax, NS B3J 2T3

Attention:
Stephanie MacInnis-Langley
Tel: (902) 424-8662
Email: women@novascotia.ca

Signatures

In witness whereof, the Parties have signed this Agreement,

Original signed on behalf of WAGE at Picou, Nova Scotia this 7th day of November 2022.

Marci Ien
Minister for Women and Gender Equality

Original signed on behalf of Nova Scotia at Halifax, Nova Scotia this 1st day of November 2022.

The Honourable Karla MacFarlan
Minister responsible for the Nova Scotia Advisory Council on the Status of Women

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