Contact Business Information Services

 

Before contacting our team, we encourage you to review our Frequently Asked Questions. Many common business questions about starting, financing, permits, exporting, and other topics can be answered quickly through these resources.

Who we are

Business Information Services (BIS) is a team within the Atlantic Canada Opportunities Agency (ACOA) that supports entrepreneurs and small business owners across Atlantic Canada. We provide guidance, referrals, and information to help businesses start, grow, and navigate various programs and services.

Get in touch

Haven't found what you're looking for? Our team is here to help with more complex or specific business questions. To help us respond efficiently, please use our Client Inquiry Form whenever possible.

 

If you are unable to use the inquiry form, contact us using the options below:

Email: bis-sie@acoa-apeca.gc.ca

Phone: 1-888-576-4444

Frequently asked questions

 

  1. How can I start a business in Atlantic Canada?
    Starting a Business

  2. Where can I find help with business planning?
    Use the Business Plan Guide and Business Plan Template to create your plan.

  3. What permits or licences do I need to operate?
    Check Permits, Licences and Regulations for federal requirements and links to provincial and municipal rules.

  4. Where can I access industry and market data?
    The Research and Business Intelligence page provides statistics, sector data and labour trends.

  5. How can I find funding options for my business?
    Visit Business Financing to learn about grants, loans, tax credits and other supports.

  6. Where can I get information about business taxes?
    The Business Taxes page offers guidance for small businesses and self-employed individuals.

  7. How do I export products or services internationally?
    See International Trade for guidance on selling abroad, including support and financing.

  8. How can I get help with U.S. tariffs?
    Visit U.S. Tariffs for support if your business faces tariffs on exports to the United States.

  9. How do I protect my intellectual property?
    Learn about trademarks, patents, copyright and industrial designs on Intellectual Property.

  10. Where can I find guidance on hiring and managing employees?
    Check Hiring and managing employees for information on payroll, wages and human resources management.

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2026-04-01