Description
This course provides the basics of:
- handling conflict effectively
- communicating difficult issues
- organizational communication theory
Topics covered in this course include:
- the use of appropriate marine terminology
- organizing, participating in and chairing meetings
- the basics of good correspondence techniques, such as:
- oral presentations
- technical report writing
- good communication skills needed in a marine organization, such as:
- writing
- reading
- listening
- speaking
- communication processes used within the Canadian Coast Guard Academy
