User Fees

Fee name Fee levy under the Canadian Film or Video Production Tax Credit Program (CPTC)
Fee type

Regulatory fee

The Canadian Audio-Visual Certification Office (CAVCO) is responsible for determining whether a production is a Canadian film or video production and for estimating eligible labour expenditures for the CPTC.

The fees allow CAVCO to administer the program and recommend to the Minister of Canadian Heritage the issuance of a Canadian Film or Video Production Certificate and a Certificate of Completion for productions that meet Canadian content requirements and are thus eligible for the CPTC.

There are also fees for an amended certificate and certified copy of an already issued certificate.

Fee-setting authority

Department of Canadian Heritage Act, Financial Administration Act.

CAVCO of Canadian Heritage co-administers this program with the Canada Revenue Agency.

Year introduced 1996
Year last amended February 26, 2004
Performance standard Issuance of certificates within 90 to 120 days from receipt of a complete application.
Performance results The 90 to 120 days processing standard was met 92.3% of the time.
Other information

CAVCO is a Vote Netted Revenues organization. It had two objectives for originally establishing the fee structure:

  • To establish fees that would be simple and equitable for the entire audio-visual industry; and
  • To recover the cost of the services provided by CAVCO.

In 2004, CAVCO modified the user fee structure for the CPTC program to maintain service standards.

2014–15 ($ dollars)Planning years ($ dollars)
Forecast revenueActual revenueFull costFiscal yearForecast revenueEstimated full cost
3,300,000 3,363,382 3,067,785 2015–16 3,300,000 3,100,000
2016–17 3,300,000 3,100,000
2017–18 3,300,000 3,100,000

More detailed information on the CAVCO user fees is available at: https://www.canada.ca/en/canadian-heritage/services/funding/cavco-tax-credits.html

Fee name Fee Levy Under the Film or Video Production Services Tax Credit Program (PSTC)
Fee type

Regulatory fee

The Canadian Audio-Visual Certification Office (CAVCO) is responsible for determining whether a production is an accredited production.

The fees allow CAVCO to administer the program and recommend to the Minister of Canadian Heritage the issuance of an Accredited Film or Video Production Certificate for productions that qualify and are thus eligible for the PSTC.

There are also fees for an amended certificate and certified copy of an already issued certificate.

Fee-setting authority

Department of Canadian Heritage Act, Financial Administration Act

CAVCO of Canadian Heritage co-administers this program with the Canada Revenue Agency.

Year introduced 1997
Year last amended The accreditation fees have never been modified since their introduction in 1997.
Performance standard Issuance of certificates within 90 to 120 days from receipt of a complete application.
Performance results The 90 to 120 days processing standard was met 99% of the time.
Other information

CAVCO is a Vote Netted Revenues organization. It had two objectives for originally establishing the fee structure:

  • To establish fees that would be simple and equitable for the entire audio-visual industry; and
  • To recover the cost of the services provided by CAVCO.

The user fee structure for the PSTC established in 1997 has never been modified.

2014–15 ($ dollars)Planning years ($ dollars)
Forecast revenueActual revenueFull costFiscal yearForecast revenueEstimated full cost
1,100,000 1,454,900 1,022,596 2015–16 1,100,000 1,000,000
2016–17 1,100,000 1,000,000
2017–18 1,100,000 1,000,000

More detailed information on the CAVCO user fees is available at: https://www.canada.ca/en/canadian-heritage/services/funding/cavco-tax-credits.html

Fee name Fees charged for processing access requests files under the Access to Information Act
Fee type Other products and services
Fee-setting authority Access to Information Act
Year last amended 2006
Performance standard Response provided within 30 days of receipt of request. Response time may be extended pursuant to s. 9 of the Act. A notice of extension is sent within 30 days of receipt of request.
Performance results Taking into account external factors, 97.5% of requests were completed within the prescribed time frame.
Other information N/A
2014–15 ($ dollars)Planning Years ($ dollars)
Forecast revenueActual revenueFull costFiscal yearForecast revenueEstimated full cost
1,000 1,115

782,169

(See Note 1)

2015–16 1,000 800,000
2016–17 (See Note 2) (See Note 3)
2017–18 (See Note 2) (See Note 3)

Other Information:

Note 1: This figure consists of salary and operation and maintenance (O&M) costs in relation to the administration of the Access to Information Act.

Note 2: This figure cannot be provided as revenue is based on information requests received under the Access to Information Act.

Note 3: Budget information is not provided in advance. Hence it is not possible to provide figures for the 2016–17 and 2017–18 fiscal years.

Access to Information Act: http://www.laws-lois.justice.gc.ca/eng/acts/A-1/

Access to Information Regulations: http://laws-lois.justice.gc.ca/eng/regulations/SOR-83-507/index.html

Fee name

Canadian Conservation Institute user fees

Publications and Special Products

https://pub.cci-icc.gc.ca/resources-ressources/publications/index-eng.aspx

Fee type Other products and services
Fee-setting authority

Financial Administration Act, paragraph 19 (1) (b)

Department of Canadian Heritage Act, subsection 8 (1)

Year introduced 1996
Year last amended 2013-14; 2014-15
Performance standard Publications and special products are delivered within a week of receiving payment.
Performance results The one week delivery standard was met 100% of the time.
Other information Fees for recent publications available for purchase are determined at the time of publishing and are based on a comparison of comparable CCI and/or market prices.
External fee nameService standardPerformance resultsStakeholder consultation 2014–15 or prior fiscal years
Fee levy under the Film or Video Production Services Tax Credit Program (PSTC) The current service standard of the Canadian Audio-Visual Certification Office (CAVCO) is the issuance of certificates within 90 days from receipt of a complete application, if no compliance audit is conducted and 120 days with compliance audit. In 2013–14, CAVCO met its service standard 95% of the time. N/A
Fee levy under the Canadian Film or Video Production tax Credit Program (CPTC) The current service standard of the Canadian Audio-Visual Certification Office (CAVCO) is the issuance of certificates within 90 days from receipt of a complete application, if no compliance audit is conducted and 120 days with compliance audit. In 2013–14, CAVCO met its service standard 88% of the time. N/A

Publications and special products

https://pub.cci-icc.gc.ca/resources-ressources/publications/index-eng.aspx

Orders for publications and special products processed within a week of receiving payment. 100% of orders were processed according to service standards. No consultation as the price of publications and special products is determined by comparing market prices and prices of other CCI publications. CCI also considers the size and nature of the content, as well as printing and translation costs.

Training and Professional Development Workshops

https://www.canada.ca/en/conservation-institute/services/canadian-conservation-institute-training-programs-internships.html

Applications for regional workshops processed within eight weeks following the application deadline, set as January 17, 2014.

Overall client satisfaction rate based on 11 quality parameters (Note 1).

100% of subsidized regional workshop requests were processed within eight weeks.

94.7% overall satisfaction rate.

Eligible clients (museum associations and others heritage institutions) have an opportunity to express their training needs by submitting a workshop request.

Participants have an opportunity to evaluate training services by answering an evaluation survey in writing or online. Comments are analyzed annually and used to improve or modify the workshops content. (Note 2)

Other information:

Note 1: Quality parameters (client satisfaction survey): Processing of the request, acknowledgment of receipt of the initial request, explanation of fees, explanation of service provided, communications in the course of the project, speed of service, quality of service, usefulness of service, quality of documents supplied (reports), attitude of personnel (friendly, courteous, competent), overall value.

Note 2: All other CCI expert services are regulated by service agreements signed with clients. As expert services fees are set out in these agreements, these services are not included in the External Fees Table. For this reason, CCI has decided to remove the item Training and Professional Development Workshops from the External Fees Table in 2015–16, since workshops fees will be regulated by service agreements.

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