2020-2021: Service standards results

The following tables represent the results for each service standard:

Our goal is that 80% of the applications received by the Department will meet the published service standards for each program and/or program component.

Acknowledgement of receipt of application service standard results

The following results are based on applications which were acknowledged between April 1, 2020 and March 31, 2021.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Anti-Racism Action Program 3 2 100%
Athlete Assistance Program 1919 2 100%
Building Communities Through Arts and Heritage (Community Anniversaries) 49 2 82%
Building Communities Through Arts and Heritage (Legacy Fund) 19 2 100%
Building Communities Through Arts and Heritage (Local Festivals) 1346 2 99%
Building Communities Through Arts and Heritage (Support for Workers in Live Arts and Music Sectors Fund) 24 2 100%
Canada Arts Presentation Fund (Development Component) 97 2 87%
Canada Arts Presentation Fund (Fathers of Confederation Building Trust) 2 2 100%
Canada Arts Presentation Fund (Programming Component) 876 2 98%
Canada Arts Presentation Fund (Support for Workers in Live Arts and Music Sectors Fund) 31 2 100%
Canada Arts Training Fund 62 2 100%
Canada Book Fund (Support for Distribution) 21 2 100%
Canada Book Fund (Support for Organizations) 112 2 97%
Canada Book Fund (Support for Publishers - Business Development) 49 2 100%
Canada Book Fund (Support for Publishers - Publishing Support) 643 2 98%
Canada Cultural Investment Fund (Endowment Incentives) 129 2 99%
Canada Cultural Investment Fund (Strategic Initiatives) 32 2 100%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 146 2 92%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 146 2 95%
Canada History Fund 63 2 95%
Canada Media Fund 4 2 50%
Canada Music Fund (Individual Initiatives) 6 2 100%
Canada Periodical Fund (Aid to Publishers) 1483 2 95%
Canada Periodical Fund (Business Innovation) 107 2 95%
Canada Periodical Fund (Collective Initiatives) 14 2 100%
Canada Periodical Fund (Special Measures for Journalism) 846 2 100%
Celebration and Commemoration Program (Celebrate Canada) 1310 2 93%
Celebration and Commemoration Program (Commemorate Canada) 352 2 97%
Community Support, Multiculturalism and Anti-Racism Initiatives Program 1227 2 70%
Creative Export Canada 78 2 99%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 103 2 97%
Development of Official Language Communities Program (Community Life - Community Cultural Action Micro-Grant Program for Minority Schools) 1 2 100%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 341 2 96%
Development of Official Language Communities Program (Community Life - Dedicated Fund for the English-Speaking Community of Quebec) 27 2 85%
Development of Official Language Communities Program (Community Life - Strategic Fund) 16 2 88%
Development of Official Language Communities Program (Infrastructure Projects - Community Spaces Fund) 16 2 100%
Development of Official Language Communities Program (Infrastructure Projects - Community-Based Educational Infrastructure) 25 2 96%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 7 2 100%
Development of Official Language Communities Program (Minority Language Education - Teacher Recruitment and Retention Strategy for Francophone Minority Schools) 28 2 100%
Digital Citizen Contribution Program 121 2 99%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 20 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual services) 7 2 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation) 98 2 88%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 11 2 91%
Enhancement of Official Languages Program (Second Language Learning - French Second Language and Immersion Teacher Recruitment and Retention Strategy) 25 2 100%
Enhancement of Official Languages Program (Second Language Learning - Intergovernmental Cooperation in the area of Second-Language Learning) 6 2 100%
Exchanges Canada Program (Youth Forums Canada) 26 2 96%
Harbourfront Centre Funding Program 2 2 50%
Indigenous Languages and Cultures Program (Indigenous Languages Component) 270 2 98%
Indigenous Languages and Cultures Program (Northern Aboriginal Broadcasting) 20 2 100%
Local Journalism Initiative 6 2 33%
Museums Assistance Program (Access to Heritage) 26 2 96%
Museums Assistance Program (Canada-France Agreement) 4 2 100%
Museums Assistance Program (Collections Management) 71 2 100%
Museums Assistance Program (Emergency Support Fund for Heritage Organizations) 1279 2 100%
Museums Assistance Program (Exhibition Circulation Fund) 35 2 91%
Museums Assistance Program (Indigenous Heritage) 25 2 100%
Sport Canada Hosting Program (Canada Games) 3 2 100%
Sport Canada Hosting Program (International Multisport Games for Aboriginal Peoples and Persons with a Disability) 2 2 100%
Sport Canada Hosting Program (International Single Sport Events) 81 2 99%
Sport Support Program 470 2 95%
TV5 4 2 100%
Young Canada Works (Heritage) 8 2 100%
Young Canada Works (Official Languages) 5 2 100%
Youth Take Charge 93 2 98%

Funding decision service standard results

The following results are based on applications for which a funding decision was rendered between April 1, 2020 and March 31, 2021.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Anti-Racism Action Program 320 26 4%
Athlete Assistance Program 1919 14 84%
Building Communities Through Arts and Heritage (Community Anniversaries) 53 24 47%
Building Communities Through Arts and Heritage (Legacy Fund) 17 24 59%
Building Communities Through Arts and Heritage (Local Festivals) 1326 24 66%
Canada Arts Presentation Fund (Development Component) 109 20 71%
Canada Arts Presentation Fund (Fathers of Confederation Building Trust) 1 22 100%
Canada Arts Presentation Fund (Programming Component) 827 22 77%
Canada Arts Training Fund 61 28 49%
Canada Book Fund (Support for Distribution) 21 24 100%
Canada Book Fund (Support for Organizations) 125 26 79%
Canada Book Fund (Support for Publishers - Business Development) 40 14 75%
Canada Cultural Investment Fund (Strategic Initiatives) 32 24 16%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 136 30 72%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 141 30 88%
Canada History Fund 64 22 27%
Canada Media Fund 9 26 100%
Canada Periodical Fund (Business Innovation) 107 20 69%
Canada Periodical Fund (Collective Initiatives) 19 20 74%
Canada Periodical Fund (Special Measures for Journalism) 843 16 100%
Celebration and Commemoration Program (Celebrate Canada) 1472 20 72%
Celebration and Commemoration Program (Commemorate Canada) 443 26 100%
Community Support, Multiculturalism and Anti-Racism Initiatives Program 404 26 74%
Creative Export Canada 136 26 19%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 103 20 78%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 433 24 70%
Development of Official Language Communities Program (Community Life - Strategic Fund) 14 16 79%
Development of Official Language Communities Program (Minority Language Education - Complementary Support for Language Learning) 1 26 0%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 11 16 27%
Digital Citizen Contribution Program 125 26 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 29 18 31%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual services) 10 14 30%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation) 123 10 16%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 9 20 22%
Exchanges Canada Program (Youth Forums Canada) 21 22 5%
Harbourfront Centre Funding Program 2 22 100%
Indigenous Languages and Cultures Program (Indigenous Languages Component) 344 30 12%
Indigenous Languages and Cultures Program (Northern Aboriginal Broadcasting) 48 26 92%
Indigenous Languages and Cultures Program (Scholarship and Youth Initiatives and the National Aboriginal Achievement Awards) 1 26 0%
Local Journalism Initiative 6 26 100%
Movable Cultural Property Grants 1 13 0%
Museums Assistance Program (Access to Heritage) 25 26 76%
Museums Assistance Program (Canada-France Agreement) 4 16 100%
Museums Assistance Program (Collections Management) 76 26 96%
Museums Assistance Program (Emergency Support Fund for Heritage Organizations) 1279 6 58%
Museums Assistance Program (Exhibition Circulation Fund) 43 16 88%
Museums Assistance Program (Indigenous Heritage) 25 26 64%
Sport Canada Hosting Program (Canada Games) 3 26 100%
Sport Canada Hosting Program (International Major Multisport Games) 1 26 0%
Sport Canada Hosting Program (International Single Sport Events) 91 26 86%
Sport Support Program 334 20 90%
TV5 4 26 100%
Young Canada Works (Heritage) 9 26 100%
Young Canada Works (Official Languages) 6 26 100%
Youth Take Charge 85 22 60%

The following program components have results presented separately due to the characteristic of their funding decision process (all decisions rendered simultaneously). For these programs, our goal is that these funding decisions will meet the published service standard within 10% of the target.

Program (Component) Applications (Volume) Standard (Weeks) Met (Yes/No) Result (Average in Weeks)
Canada Book Fund (Support for Publishers - Publishing Support) 617 28 Yes 6
Canada Cultural Investment Fund (Endowment Incentives) 129 16 Yes 13
Canada Periodical Fund (Aid to Publishers) 1330 30 Yes 7

Issuance of payments service standard results

The following results are based on applications for which a first payment was issued between April 1, 2020 and March 31, 2021.

Program (Component) Applications (Volume) Standard (Weeks) % Met
Anti-Racism Action Program 25 4 88%
Athlete Assistance Program 1919 4 97%
Building Communities Through Arts and Heritage (Community Anniversaries) 21 4 76%
Building Communities Through Arts and Heritage (Legacy Fund) 10 4 80%
Building Communities Through Arts and Heritage (Local Festivals) 391 4 77%
Canada Arts Presentation Fund (Development Component) 32 4 84%
Canada Arts Presentation Fund (Programming Component) 202 4 92%
Canada Arts Training Fund 20 4 100%
Canada Book Fund (Support for Distribution) 21 4 100%
Canada Book Fund (Support for Organizations) 60 4 78%
Canada Book Fund (Support for Publishers - Business Development) 23 4 74%
Canada Book Fund (Support for Publishers - Publishing Support) 63 4 89%
Canada Cultural Investment Fund (Endowment Incentives) 117 4 100%
Canada Cultural Investment Fund (Strategic Initiatives) 8 4 50%
Canada Cultural Spaces Fund (Requests for Expansion/Construction or Renovation/Adaptive Re-use) 43 4 95%
Canada Cultural Spaces Fund (Requests for Feasibility Study or Specialized Equipment) 72 4 92%
Canada History Fund 1 4 100%
Canada Music Fund (Individual Initiatives) 2 4 100%
Canada Periodical Fund (Aid to Publishers) 689 4 99%
Canada Periodical Fund (Business Innovation) 51 4 92%
Canada Periodical Fund (Collective Initiatives) 13 4 92%
Canada Periodical Fund (Special Measures for Journalism) 788 4 100%
Celebration and Commemoration Program (Celebrate Canada) 1086 4 90%
Celebration and Commemoration Program (Commemorate Canada) 12 4 75%
Community Support, Multiculturalism and Anti-Racism Initiatives Program 152 4 91%
Creative Export Canada 2 4 100%
Development of Official Language Communities Program (Community Life - Community Cultural Action Fund) 48 4 96%
Development of Official Language Communities Program (Community Life - Cooperation with the Community Sector) 146 4 86%
Development of Official Language Communities Program (Community Life - Strategic Fund) 6 4 100%
Development of Official Language Communities Program (Minority Language Education - Complementary Support for Language Learning) 2 4 100%
Development of Official Language Communities Program (Minority Language Education - Cooperation with the Non-Governmental Sector) 3 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Appreciation and Rapprochement) 21 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Promotion of Bilingual services) 4 4 100%
Enhancement of Official Languages Program (Promotion of Linguistic Duality - Support for Interpretation and Translation) 89 4 98%
Enhancement of Official Languages Program (Second Language Learning - Cooperation with the Non-Governmental Sector) 3 4 100%
Exchanges Canada Program (Youth Forums Canada) 4 4 100%
Indigenous Languages and Cultures Program (Indigenous Languages Component) 7 4 100%
Indigenous Languages and Cultures Program (Northern Aboriginal Broadcasting) 18 4 100%
Movable Cultural Property Grants 1 4 0%
Museums Assistance Program (Access to Heritage) 12 4 92%
Museums Assistance Program (Collections Management) 25 4 32%
Museums Assistance Program (Emergency Support Fund for Heritage Organizations) 1057 4 100%
Museums Assistance Program (Exhibition Circulation Fund) 18 4 89%
Museums Assistance Program (Indigenous Heritage) 13 4 69%
Sport Canada Hosting Program (International Single Sport Events) 34 4 94%
Sport Support Program 3 4 100%
TV5 2 4 100%
Young Canada Works (Heritage) 1 4 100%
Youth Take Charge 20 4 95%

Return to Service standards results for Canadian Heritage funding programs.

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