Contact 1 800 O-Canada

General information by telephone

  • Obtain general information on Government of Canada programs, services and initiatives, and guidance on how to access them
  • Request alternative formats of reports and publications
  • Contact the appropriate program or department directly for specific information on your file

Contact information

Telephone: 1 800 O-Canada (1-800-622-6232)
TTY: 1-800-926-9105
From outside Canada: Call 1 800 O-Canada from abroad

Service hours

Monday to Friday, 8:00 am to 5:00 pm (your local time)

Our call center is now closed.

Wait times BETA

Wait times are displayed in minutes (min) and seconds (s). (Last updated May 17 at 9:00 pm Eastern time.)

Average wait time

Last 15 minutes

no calls

Today

48 s

Average wait time

This is the average number of seconds you can expect to wait before speaking to a live agent. Our interactive voice response system will ask you in which official language you wish to be served and will provide a brief message. We have no menu options other than for language. The average wait time is calculated when the call exits the system.

Average call length

Last 15 minutes

no calls

Today

04 min 03 s

Average call length

This is the average length of time that our callers spend speaking with a live agent.

The length of time you spend speaking with a live agent may vary depending on the reason for your call and the assistance you need.

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