Contact 1 800 O-Canada
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General information by telephone
- Obtain general information on Government of Canada programs, services and initiatives, and guidance on how to access them
- Request alternative formats of reports and publications
- Contact the appropriate program or department directly for specific information on your file
Contact information
Telephone: 1 800 O-Canada (1-800-622-6232)
TTY: 1-800-926-9105
From outside Canada: Call 1 800 O-Canada from abroad
Service hours
Monday to Friday, 8:00 am to 5:00 pm (your local time)
Our call center is now closed.
Wait times BETA
Wait times are displayed in minutes (min) and seconds (s). (Last updated May 17 at 9:00 pm Eastern time.)
Average wait time
Last 15 minutes
no calls
Today
48 s
Average wait time
This is the average number of seconds you can expect to wait before speaking to a live agent. Our interactive voice response system will ask you in which official language you wish to be served and will provide a brief message. We have no menu options other than for language. The average wait time is calculated when the call exits the system.
Average call length
Last 15 minutes
no calls
Today
04 min 03 s
Average call length
This is the average length of time that our callers spend speaking with a live agent.
The length of time you spend speaking with a live agent may vary depending on the reason for your call and the assistance you need.
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