Canadian passports

Passport services at all Service Canada offices are suspended until further notice

If you need to travel urgently, you can get passport services if you

  • have a serious illness
  • must tend to the serious illness or death of someone you know
  • will have financial problems from the loss of a job or business
    • If you’ve made plans to travel that are at risk, this doesn’t count as a reason for urgent passport services.
  • must travel for humanitarian reasons
    • This must be supported by the organization you work with.

You must wait to submit your passport application if

  • you don’t meet the criteria for urgent travel
  • you’re experiencing symptoms such as coughing, difficulty breathing or a fever
  • you’re in self-isolation

To get urgent passport services, fill out the e-form or call the Service Canada Passport Call Centre at 1-800-567-6868.

If you’re abroad and need urgent passport services, contact the nearest Canadian embassy or consulate.

Find out how you’re affected by coronavirus (COVID-19)

How to apply for a passport, processing times, service locations, new requirements and what to do if your passport is lost, stolen or damaged.
Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

Date modified: