Working together: Citizen advisory committees within the Correctional Service of Canada

Working together
Citizen advisory committees within the Correctional Service of Canada

As part of the criminal justice system, CSC is the federal agency responsible for:

  • the administration of sentences
  • the management of correctional facilities, and
  • the supervision of offenders serving sentences of two or more years

Because all offenders come from the community, and most will eventually return there, their successful reintegration requires community acceptance and support. This opens the door for citizens to become involved in the correctional system to help shape their communities. One way CSC achieves this is through Citizen Advisory Committees (CAC).

Citizen engagement

Communities and their citizens have an important role to place in the Canadian criminal justice system. Since their initial inception in 1965, and subsequent recognition through the Parliamentary Sub-Committee Report on Federal Penitentiaries (1977), Citizen Advisory Committees (CAC) have helped to inform communities about the correctional process and contribute to the overall development of correctional facilities and programs. Approximately 500 citizens participate in CACs and there are close to 100 CACs active across Canada. Almost all of the federal institutions and district parole offices have a CAC.

Values of the committees

Goals of the committees

Community participation

With a keen interest in positively contributing to the correctional process, CACs provide a means for the community to represent and express itself in the core work of the CSC.

Through their voluntary participation in the Canadian correctional process, which is guided by their mission and values, CACs provide:


CACs provide advice to CSC management on the development, implementation, and operation of correctional facilities and about their impact on surrounding communities. CAC members fulfill this role by regularly visiting correctional facilities, and meeting with:

Impartial observers

CAC members act as impartial observers of the day-to-day operations of CSC, which helps demonstrate CSC’s commitment to:

They help CSC evaluate and monitor the provision of adequate care, supervision, and programs for offenders, in accordance with stated values, legislation, and approved regulations and procedures such as CSC’s Mission and the Corrections and Conditional Release Act (CCRA). CACs also act as impartial observers during institutional crises.


By acting as a link between communities and CSC, CACs:

They also provide CSC management, at institutions and parole offices, a community perspective on institutional, operational, and policy decisions. They:



If you would like to become involved or would like more information about CACs or about CSC, please:

Correctional Service of Canada
National Headquarters

340 Laurier Ave W
Ottawa ON K1A 0P9
Email: GEN-NHQ Citizen Engagement des Citoyens

Regional headquarters

Atlantic Regional Headquarters

1045 Main St
Second Floor
Moncton NB E1C 1H1
Telephone: 506-851-6313

Quebec Regional Headquarters

400-4 Laval Pl
Laval QC H7N 5Y3
Telephone: 450-972-7768

Ontario Regional Headquarters

443 Union St
PO Box 1174
Kingston ON K7L 4Y8
Telephone: 613-536-4527

Prairies Regional Headquarters

PO Box 9223
Saskatoon SK S7K 3X5
Telephone: 306-659-9300

Pacific Regional Headquarters

100-33991 Gladys Ave
Abbotsford BC V2S 2E8

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