Improved Employee Assistance Program for DND Employees

September 1st, 2023 – Defence Stories

New Employee Assistance Program (EAP) services for you and your family

Effective September 1, all Department of National Defence (DND) employees have access to new and enhanced Employee Assistance Program (EAP) services and resources through the new service provider, Homewood Health. The EAP is a professional, confidential, and proactive service to support you and your family members with a wide range of personal, family, and work-related concerns. DND employees and their families can access these services by calling:

Note: Contact information and services provided to CAF members through CF MAP will not be impacted by this change.

Enhanced services for employees and family members include:

If you are currently engaged in counselling through Health Canada, you will be able to continue with your current counsellor. Upon case closure, any future supports will be provided to you by Homewood Health.

Peer Advisors continue to be available to provide active listening and to refer employees to internal resources and supports.

Service for managers and teams include:

Visit (and bookmark) the full description of EAP services with complete access instructions (only accessible on the DWAN).

If you have any questions about the new EAP services, you are encouraged to read a series of FAQs or contact the Employee Assistance Program.

Associated links

DND’s EAP page

EAP intranet (only accessible on the DWAN)

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