Get support services

The Sexual Misconduct Support and Resource Centre (SMSRC) provides support services to those directly or indirectly affected by sexual misconduct such as:

For confidential support, information on options, guidance on supporting others, and referrals to care and service organizations, you can speak in either official language with an SMSRC counsellor toll-free, 24 hours a day, 7 days a week at 1-844-750-1648.

Our counsellors and coordinators are DND public service employees; they therefore are not bound by the duty to report to the CAF. SMSRC support services are confidential within prescribed legal limits.

On this page

When you call us

A Response and Support counsellor will answer and:

Initial support

Response and Support counsellors can support you with information on options and guidance:


If it’s right for you, with your permission and anonymously if you wish, SMSRC Response and Support counsellors can connect you with CAF, DND, provincial, territorial and community-based support and care resources. They can also refer you to Veterans Affairs Canada programs and services that suit your needs.

Reporting sexual misconduct

If you wish to discuss reporting, an SMSRC counsellor or coordinator can provide basic information on reporting options in the CAF and externally, and refer you—anonymously if you wish—for more in-depth information and guidance.

If you are a CAF member or when the sexual misconduct involves a CAF member, you may discuss reporting with a Military Police Liaison Officer (MPLO) or Military Liaison Officer (MLO).

These officers can provide in-depth information on reporting sexual misconduct within the CAF, the military justice system and CAF policies. The MPLO and MLO support the work of the SMSRC and are available by referral upon your request.

If you are not interested in pursuing your case through the military justice system, we can refer you to a police organization in your area.

CAF and DND leaders may receive reports of sexual misconduct from CAF members or DND public service employees. The MPLO or MLO can provide information, guidance and insights on systems, process issues and issues that can be brought about by reporting.

Continuing support and assistance

Individuals can obtain continuing support and assistance from a dedicated coordinator in the Response and Support Coordination (RSC) program.

You may wish to sign up for the RSC program if you have registered or intend to register a formal complaint. However it is not necessary to formally report your experience(s) of sexual misconduct in order to access the RSC program.

The RSC program assigns a dedicated coordinator to each client. The coordinators can provide services that may include:

To discuss continuing support and the RSC program or to request a referral, call the SMSRC confidential 24/7 toll-free number, 1-844-750-1648.

If you opt into the RSC program, your assigned Response and Support coordinator will make first contact with you on weekdays during business hours: 7 am to 5 pm Atlantic Time, Eastern Time and Pacific Time. You may withdraw from the program at any time.

Currently, the SMSRC has regional coordinators stationed in British Columbia, Ontario, Quebec, New Brunswick and Nova Scotia. The other regions across Canada will be staffed in 2023. In the meantime, coordinators already in place will provide services and support to individuals no matter where they are in the country including outside Canada.

Guidance and information for leaders

If you are a member of the CAF chain of command or a DND public service executive or manager, you are in a position where you may be faced with having to address sexual misconduct in the workplace and support individuals, families, units and teams.

We recommend that you call us on our 24/7 toll-free number, 1-844-750-1648, for guidance and information regarding both CAF services and DND services for public service employees.

An SMSRC Response and Support counsellor can assist you on:

Information sessions

The SMSRC offers in-person or virtual group presentations on SMSRC services and programs. You can request a presentation by using the online request form. For further information, please contact the SMSRC Communications and Marketing Team.

Contact the SMSRC

By telephone, 24/7 at:

Email: – We reply to email during business hours, 7 am to 5 pm, Eastern Time.

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