Modernizing our programs and services
The government has set an ambitious agenda, with a strong emphasis on services to Canadians, openness and transparency, collaboration and innovation. Through the delivery of key government programs and services – from service improvement strategies for the Old Age Security and Employment Insurance to cutting edge consultations on accessibility legislation – ESDC is leading the way.
Engaging employees and all Canadians in developing creative solutions and empowering them to make a difference is our new normal. Through our Innovation Lab we are testing methodologies like behavioural economics to help connect employees with job seekers, and through our recent Homelessness Partnering Strategy Hackaton, we’re collaborating with community partners and experts to brainstorm new ways to address homelessness.
To achieve positive change, we have to be comfortable taking intelligent risks, trying new things and learning from mistakes.
The more visionary and high performing we are in responding to the evolving needs of citizens, the more pride we take in our work — which we know contributes to the quality of life for Canadians.
Video: Stories of Excellence: Collaboration, Innovation and Engagement in Action to Modernize our Programs and Services
Video: Partnering To Hack Homelessness
Supporting innovation in all we do
OAS Service Improvement Strategy
Henry Murphy wrote to us to express his satisfaction with our services – learn more about how we’re improving OAS.
Operation Syrian Refugee (video)
Our regional colleagues stepped up to the plate to meet the operational challenges associated with welcoming Syrian refugees to Canada. Here’s Ontario Region’s story.
Meet our new Chief Data Officer
Introducing ESDC’s Sandy Kyriakatos. Sandy is the first Chief Data Officer in the Public Service.
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