Consolidated Statement of Administrative Costs Charged to the CPP Account by ESDC, March 31, 2015

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Independent Auditor’s Report, August 14, 2015

To the Internal Audit Services Branch of Employment Services and Social Development Canada

We have audited the accompanying Consolidated Statement of Administrative Costs Charged to the Canada Pension Plan (CPP) Account by Employment and Social Development Canada (ESDC) for the year ended March 31, 2015 and the related schedules (together “the financial information”). The financial information has been prepared by management of ESDC based on the financial reporting provisions established in the 2014-2015 Memorandum of Understanding between the CPP and ESDC dated April 8, 2015 (the MoU).

Management’s responsibility for the financial information

Management of ESDC is responsible for the preparation of the financial information in accordance with the financial reporting provisions of the MoU, and for such internal control as management determines is necessary to enable the preparation of the financial information that is free from material misstatement, whether due to fraud or error.

Auditor’s responsibility

Our responsibility is to express an opinion on the financial information based on our audit. We conducted our audit in accordance with Canadian generally accepted auditing standards. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial information is free from material misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial information. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial information, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to ESDC’s preparation of the financial information in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of ESDC’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial information.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion

In our opinion, the financial information for the year ended March 31, 2015 is prepared, in all material respects, in accordance with the financial reporting provisions of the MoU.

Basis of accounting and restriction on distribution and use

Without modifying our opinion, we draw attention to Schedule 1 - Note 1 of the financial information, which describes the basis of accounting. The financial information has been prepared to assist ESDC to comply with the financial reporting requirements of the MoU between ESDC and the CPP. As a result, the financial information may not be suitable for another purpose. Our report is intended solely for ESDC and the CPP and should not be used by parties other than ESDC and the CPP.

(Chartered professional accountants, licensed public accountants)

Overview of schedules
Cost in thousands of dollars
2015 2014

(Schedule 1 - Note 3)
Deputy Minister’s Office (Schedule 2) 293 Not applicable
Chief Operating Officer (Schedule 3) 215 Not applicable
Income Security and Social Development Branch (Schedule 4) 14,418 16,785
Social Security Tribunal (Schedule 1 - Note 2 and Schedule 5) 12,877 15,544
ESDC Corporate Secretariat (Schedule 6) 1,699 1,574
Public Affairs and Stakeholder Relations Branch (Schedule 7) 3,149 2,848
Human Resources Services Branch (Schedule 8) 10,811 15,357
ESDC Legal Services Branch (Schedule 9) 4,777 4,371
Internal Audit Services Branch (Schedule 10) 683 28
Strategic and Service Policy Branch (Schedule 11) 3,168 1,663
Processing and Payment Services Branch (Schedule 12) 173,666 183,073
Citizen Service Branch (Schedule 13) 12,894 16,896
Integrity Services Branch (Schedule 14) 7,447 3,267
Social Insurance Registry (Schedule 15) 683 28
Innovation, Information and Technology Branch (Schedule 16) 57,154 77,715
Chief Financial Officer Branch (Schedule 17) 37,885 40,209
Strategic Services Bureau and Regional Assistant Deputy Ministers (Schedule 18) 2,967 2,590
Enabling Services Renewal Program (Schedule 19) 2,572 4,140
Total Administrative Costs 351,739 390,724

Schedule 1: Notes to consolidated statement of administrative costs charged to the Canada Pension Plan account

1. Introduction

Under the Canada Pension Plan (CPP) Legislation, the Minister of Employment and Social Development Canada (ESDC) has the responsibility for the administration of Parts II and III (except for some sections of Part III), which concern the general administration of the CPP. The CPP is administered by ESDC, with support from the Income Security and Social Development Branch (ISSDB), the Department of Finance, the Canada Revenue Agency, Public Works and Government Services Canada, the Office of the Superintendent of Financial Institutions, the Royal Canadian Mounted Police and the CPP Investment Board.

The 2014-2015 Memorandum of Understanding (MoU) between the CPP and ESDC was approved in April 2015. This 2014-2015 MoU is comprised of two parts: the first part (Part A) sets out the framework and basic principles regarding the services to be provided to the CPP. The second part (Part B) specifies the cost allocation methodologies used by ESDC to calculate the charges for its services to the CPP, in accordance with the costing principles approved by Treasury Board in January 1988.

The Consolidated Statement of Administrative Costs Charged to the CPP focuses on authority for payments in a fiscal year and is prepared for on a near-cash basis.

2. Social Security Tribunal

The Social Security Tribunal (SST) is an independent administrative tribunal that provided independent appeal processes for Employment Insurance (EI), the Canada Pension Plan (CPP), and Old Age Security (OAS) decisions. Following passage of Bill C-51, the Economic Action Plan 2014 Act, effective November 1st, 2014 the SST is now part of the Administrative Tribunals Support Service of Canada (ATSSC) under the Department of Justice portfolio. However, ESDC has provided internal support services to the ATSSC on behalf of the SST for fiscal year 2014-2015 and will continue doing so for two more transitional years as required.

3. Comparative information

Comparative figures have been reclassified to conform to the current year's presentation. The costs for 2014 reflect the amalgamation of the Service Canada Services Management Branch within the Strategic and Service Policy Branch and the Human Resources Services Branch.

Schedule 2: Administrative costs charged to the Canada Pension Plan account by Deputy Minister’s Office

Cost in thousands of dollars
2015 2014
Deputy Minister’s Office 237 Not applicable
Contributions to Employee Benefit Plan 36 Not applicable
Management Insurance Plan 20 Not applicable
Total 293 Not applicable

Schedule 3: Administrative costs charged to the Canada Pension Plan account by Chief Operating Officer

Cost in thousands of dollars
2015 2014
Chief Operating Officer 174 Not applicable
Contributions to Employee Benefit Plan 26 Not applicable
Management Insurance Plan 14 Not applicable
Total 214 Not applicable

Schedule 4: Administrative costs charged to the Canada Pension Plan account by Income Security and Social Development Branch

Cost in thousands of dollars
2015 2014
Income Security and Social Development Branch 11,680 13,650
Contributions to Employee Benefit Plan 1,789 2,072
Management Insurance Plan 949 1,063
Total 14,418 16,785

Schedule 5: Administrative costs charged to the Canada Pension Plan account by Social Security Tribunal

Cost in thousands of dollars
2015 2014
Social Security Tribunal 10,667 12,780
Contributions to Employee Benefit Plan 1,444 1,826
Management Insurance Plan 766 938
Total 12,877 15,544

Schedule 6: Administrative costs charged to the Canada Pension Plan account by ESDC Corporate Secretariat

Cost in thousands of dollars
2015 2014
ESDC Corporate Secretariat 1,392 1,280
Contributions to Employee Benefit Plan 201 194
Management Insurance Plan 106 100
Total 1,699 1,574

Schedule 7: Administrative costs charged to the Canada Pension Plan account by Public Affairs and Stakeholder Relations Branch

Cost in thousands of dollars
2015 2014
Public Affairs and Stakeholder Relations Branch 2,587 2,340
Contributions to Employee Benefit Plan 367 336
Management Insurance Plan 195 172
Total 3,149 2,848

Schedule 8: Administrative costs charged to the Canada Pension Plan account by Human Resources Services Branch

Cost in thousands of dollars
2015 2014
Human Resources Services Branch 9,017 12,857
Contributions to Employee Benefit Plan 1,172 1,652
Management Insurance Plan 622 848
Total 10,811 15,357

Schedule 9: Administrative costs charged to the Canada Pension Plan account by ESDC Legal Services Branch

Cost in thousands of dollars
2015 2014
ESDC Legal Services Branch 4,415 4,097
Contributions to Employee Benefit Plan 236 181
Management Insurance Plan 126 93
Total 4,777 4,371

Schedule 10: Administrative costs charged to the Canada Pension Plan account by Internal Audit Services Branch

Cost in thousands of dollars
2015 2014
Internal Audit Services Branch 580 28
Contributions to Employee Benefit Plan 67 Not applicable
Management Insurance Plan 36 Not applicable
Total 683 28

Schedule 11: Administrative costs charged to the Canada Pension Plan account by Strategic and Service Policy Branch

Cost in thousands of dollars
2015 2014
Strategic and Service Policy Branch 2,858 1,368
Contributions to Employee Benefit Plan 203 195
Management Insurance Plan 107 100
Total 3,168 1,663

Schedule 12: Administrative costs charged to the Canada Pension Plan account by Processing and Payment Services Branch

Cost in thousands of dollars
2015 2014
Processing and Payment - Regions 88,941 88,072
Processing and Payment – NHQ 41,443 52,318
Call Centers (Regions and NHQ) 13,143 13,337
Contributions to Employee Benefit Plans 19,685 19,392
Management Insurance Plan 10,454 9,954
Total 173,666 183,073

Schedule 13: Administrative costs charged to the Canada Pension Plan account by Citizen Service Branch

Cost in thousands of dollars
2015 2014
Service Offerings and Implementation 76 72
Web Channel Office 260 290
In-Person 8,540 10,955
Office of Client Satisfaction 13 14
Marketing 215 421
Provincial Outreach 780 1,123
Interdepartmental Partnerships and ADMO 395 692
Local Offices 226 284
Contributions to Employee Benefit Plans 1,560 2,012
Management Insurance Plan 829 1,033
Total Administrative Costs 12,894 16,896

Schedule 14: Administrative costs charged to the Canada Pension Plan account by Integrity Services Branch

Cost in thousands of dollars
2015 2014
Integrity Services Branch 6,123 2,677
Contributions to Employee Benefit Plans 865 390
Management Insurance Plan 459 200
Total 7,447 3,267

Schedule 15: Administrative costs charged to the Canada Pension Plan account by Social Insurance Registry

Cost in thousands of dollars
2015 2014
Personnel cost 4,166 3,566
Indirect Expenses 126 507
Travel 1 Not applicable
Transportation and Communication Not applicable 25
Central Government Services 667 703
Professional and special services 327 347
Information 415 678
Training and Educational Service 2 Not applicable
Utilities, Material and Supplies 2 20
Rental, Repairs and Maintenance 1 4
Construction or Acquisition of Machinery and Equipment 2 2
Contributions to Employee Benefit Plan 651 577
Management Insurance Plan 346 296
Total Administrative Costs 6,706 6,725
Less: Funding from Treasury Board (1,641) (1,642)
Less: Revenue from replacement SIN cards Not applicable (419)
Total 5,065 4,664

Schedule 16: Administrative costs charged to the Canada Pension Plan account by Innovation, Information and Technology Branch

Cost in thousands of dollars
2015 2014
Innovation, Information and Technology Branch 51,994 68,685
Contributions to Employee Benefit Plans 3,370 5,967
Management Insurance Plan 1,790 3,063
Total 57,154 77,715

Schedule 17: Administrative costs charged to the Canada Pension Plan account by Chief Financial Officer Branch

Cost in thousands of dollars
2015 2014
Regular Operating 9,253 6,726
National Accommodation Plan 26,770 32,288
Contributions to Employee Benefit Plans 1,216 790
Management Insurance Plan 646 405
Total 37,885 40,209

Schedule 18: Administrative costs charged to the Canada Pension Plan account by Strategic Services Bureau and Regional Assistant Deputy Minister

Cost in thousands of dollars
2015 2014
Strategic Services Bureau & Regional Assistant Deputy Minister 2,452 2,157
Contributions to Employee Benefit Plans 336 286
Management Insurance Plan 179 147
Total 2,967 2,590

Schedule 19: Administrative Costs Charged to the Canada Pension Plan Account by Enabling Services Renewal Program

Cost in thousands of dollars
2015 2014
Enabling Services Renewal Program 2,341 3,815
Contributions to Employee Benefit Plans 151 215
Management Insurance Plan 80 110
Total 2,572 4,140

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