Service Delivery Partnerships
As of March 31st, 2021, a total number of 68 partnerships were delivered. From this total, 39 partnerships agreements were signed in fiscal year 2020 to 2021.
On this page
- Partnerships where Employment and Social Development Canada (ESDC) delivers services for partners
- Partnerships where services are delivered for Employment and Social Development Canada (ESDC) by partners
Partnerships where Employment and Social Development Canada (ESDC) delivers services for partners
As of March 31, 2021, a total number of 64 partnerships were delivered by ESDC for partners. From this total, 37 partnerships agreements were signed in fiscal year 2020 to 2021.
| Partner | Service delivery partnership objective | Start date | End date |
|---|---|---|---|
| Administrative Tribunals Support Service of Canada: Social Security Tribunal | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Agriculture and Agri-Food Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Canada Revenue Agency | Distribution of 2020 tax forms and information | 2011-10-01 | No end date |
| Canada Revenue Agency | Provide accommodations to CRA officers in Service Canada Centers in the North | 2019-05-28 | 2021-03-31 |
| Canada Revenue Agency | Provide general enquires and application assistance for Canada Revenue Agency jobs | 2020-04-01 | 2021-03-31 |
| Canada Revenue Agency | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Canadian Air Transport Security Authority | Provide warehousing, inventory and distribution services for Canadian Air Transport Security Authority publications | 2020-04-01 | 2021-03-31 |
| Canadian Food Inspection Agency | Provide general enquiries service on Canadian Food Inspection Agency programs and services | 2020-04-01 | 2021-03-31 |
| Canadian Food Inspection Agency | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Canadian Human Rights Commission | Provide general enquiries service for Canadian Human Rights Commission programs | 2020-04-01 | 2021-03-31 |
| Canadian Transportation Agency | Provide general enquiries service on Canadian Transportation Agency programs and services | 2020-04-01 | 2021-03-31 |
| Crown-Indigenous Relations and Northern Affairs Canada | Provide general enquires service on eligibility for membership and status under the Qalipu Supplemental Agreement | 2020-04-01 | 2021-03-31 |
| Crown-Indigenous Relations and Northern Affairs Canada | Provide general enquiries service for Bill S-3 (Descheneaux) | 2020-04-01 | 2021-03-31 |
| Crown-Indigenous Relations and Northern Affairs Canada | Provide payment processing for the Common Experience Payment | 2019-04-01 | No end date |
| Department of National Defence | Payment processing for the Support for Compensation for Employers of Reservists Program | 2016-02-16 | No end date |
| Elections Canada | Provide social media services for Election Canada readiness | 2020-09-21 | 2020-11-28 |
| Elections Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Environment and Climate Change Canada | Provide general enquiries service on weather services | 2020-04-01 | 2021-03-31 |
| Financial Transactions and Reports Analysis Centre of Canada | Provide general enquiries service on Financial Transactions and Reports Analysis Centre of Canada programs and services | 2020-04-01 | 2021-03-31 |
| Fisheries and Oceans Canada | Provide general enquiries service on Fisheries and Oceans Canada programs and services | 2020-04-01 | 2021-03-31 |
| Fisheries and Oceans Canada | Processing payments and call centre support for the Grant Program to Support Self-employed Fish Harvesters in Canada Affected by COVID-19 | 2020-08-19 | 2023-03-31 |
| Global Affairs Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Global Affairs Canada | Provide warehousing, inventory and distribution services for Global Affairs Canada publications | 2020-04-01 | 2021-03-31 |
| Government of Alberta | Payment processing for the Alberta Coal Workforce Transition Program | 2018-01-23 | No end date |
| Health Canada | Provide general enquiries service for COVID | 2020-04-01 | 2021-03-31 |
| Health Canada | Provide general enquiries service on Health Canada programs and services | 2020-04-01 | 2021-03-31 |
| Immigration, Refugees and Citizenship Canada | In-Canada Biometrics Collection Services | 2019-12-03 | No end date |
| Immigration, Refugees and Citizenship Canada | Conduct inspections of employers hiring foreign workers through the International Mobility Program | 2019-12-20 | No end date |
| Immigration, Refugees and Citizenship Canada | Operation of the Passport Service Delivery Program | 2019-07-02 | 2023-03-31 |
| Immigration, Refugees and Citizenship Canada | Provide Adobe Target Standard services on the Canada.ca website | 2020-04-01 | 2021-03-31 |
| Immigration, Refugees and Citizenship Canada | Provide general enquiries service for International Experience Canada programs | 2020-04-01 | 2021-03-31 |
| Immigration, Refugees and Citizenship Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Impact Assessment Agency of Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Indigenous Services Canada | Provide general enquiries service on Secure Certificate of Indian Status programs and services | 2020-04-01 | 2021-03-31 |
| Indigenous Services Canada | Provide warehousing, inventory and distribution services for First Nations and Inuit Health Branch publications | 2020-04-01 | 2021-03-31 |
| Justice Canada | Provides information on Justice Canada programs and services | 2020-04-01 | 2021-03-31 |
| Justice Canada: Federal Ombudsman for Victims of Crime | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Library and Archives Canada | Provide general enquiries service on LAC's genealogy and military records | 2020-04-01 | 2021-03-31 |
| Library and Archives Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Natural Resources Canada | Provide general enquiries service on ePortal accounts and assistance in the creation of a GCKey or other login methods | 2020-04-01 | 2021-03-31 |
| Natural Resources Canada | Provide information on the new Retrofit Initiative | 2021-03-22 | 2021-03-31 |
| Natural Resources Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Office of the Correctional Investigator | Provide web analytics on Non-Canada.ca sites | 2020-04-01 | 2023-03-31 |
| Office of the Procurement Ombudsman | Provide web analytics on Non-Canada.ca sites | 2020-04-01 | 2023-03-31 |
| Office of the Secretary of the Governor General of Canada | Provide general enquiries service for the Office of the Secretary to the Governor General | 2020-04-01 | 2021-03-31 |
| Office of the Superintendent of Financial Institutions | Provide web analytics on Non-Canada.ca sites | 2020-04-01 | 2023-03-31 |
| Public Health Agency of Canada | COVID call centre - outbound calls to travellers to ensure compliance with the Quarantine Act | 2020-04-01 | 2021-03-31 |
| Public Health Agency of Canada | Provide general enquiries service on the ArriveCAN app and mandatory requirements | 2020-11-16 | 2021-03-31 |
| Public Health Agency of Canada | Provide information on new quarantine measures in hotels for a 3-day period and triages requests for hotel bookings | 2021-02-26 | 2021-03-31 |
| Public Health Agency of Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Public Safety Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Public Service Commission | Provide general enquires and application assistance for Government of Canada jobs - Complete password resets for clients | 2020-04-01 | 2021-03-31 |
| Public Service Commission | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Public Services and Procurement Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Public Services and Procurement Canada : Canada Gazette | Provide Government of Canada Search services on Non-Canada.ca sites | 2020-04-01 | 2021-03-31 |
| Statistics Canada | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Transport Canada | Provide general enquiries service on Office of Boating Safety programs and services | 2020-04-01 | 2021-03-31 |
| Transport Canada | Provide general enquiries service on Vessel registration, including application assistance and status | 2020-04-01 | 2021-03-31 |
| Treasury Board of Canada Secretariat | Provide web analytics on Non-Canada.ca sites | 2019-04-01 | 2023-03-31 |
| Veterans Affairs Canada | Case Manager accommodation and boardroom services | 2017-07-04 | No end date |
| Veterans Affairs Canada | Information and receiving agent services | 2012-08-10 | No end date |
| Veterans Affairs Canada | Provide general enquiries service on the Wreath for Parliamentarians program including recording orders for Wreaths for Members of Parliament and Senators | 2020-10-07 | 2020-11-10 |
| Women and Gender Equality Canada | Provide general enquiries service on Women and Gender Equality Canada programs and services | 2020-09-18 | 2021-03-31 |
| Women and Gender Equality | Provide web analytics on Non-Canada.ca sites | 2020-04-01 | 2023-03-31 |
Partnerships where services are delivered for Employment and Social Development Canada by partners
As of March 31, 2021, a total number of 4 partnerships were delivered by a partner for ESDC. From this total, 2 partnerships agreements were signed in fiscal year 2020 to 2021
| Partner | Service delivery partnership objective | Start date | End date |
|---|---|---|---|
| Canada Revenue Agency | Administer and enforce the Canada Emergency Response Benefit for Employment and Social Development Canada | 2020-03-31 | No end date |
| Canada Revenue Agency | Administer and enforce the Canada Emergency Student Benefit for Employment and Social Development Canada | 2020-05-01 | No end date |
| Canada Revenue Agency | Administer and enforce the Canada Recovery Benefits for Employment and Social Development Canada | 2020-10-01 | No end date |
| Government of the Northwest Territories | Delivery of Services by the Government of the Northwest Territories on behalf of Service Canada | 2017-01-09 | No end date |
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