Employment and Social Development Canada Consolidated Financial Statements (Unaudited) for the year ended March 31, 2024

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Statement of Management Responsibility Including Internal Control over Financial Reporting

Responsibility for the integrity and objectivity of the accompanying consolidated financial statements for the year ended March 31, 2024, and all information contained in these consolidated financial statements rests with the management of Employment and Social Development Canada (ESDC). These consolidated financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.

Management is responsible for the integrity and objectivity of the information in these consolidated financial statements. Some of the information in the consolidated financial statements is based on management's best estimates and judgment and gives due consideration to materiality. To fulfill its accounting and reporting responsibilities, management maintains a set of accounts that provides a centralized record of ESDC's financial transactions. Financial information submitted in the preparation of the Public Accounts of Canada and included in ESDC's Departmental Results Report (DRR), is consistent with these consolidated financial statements.

Management is also responsible for maintaining an effective system of internal control over financial reporting (ICFR) designed to provide reasonable assurance that financial information is reliable, that assets are safeguarded and that transactions are properly authorized and recorded in accordance with the Financial Administration Act and other applicable legislation, regulations, authorities and policies.

Management seeks to ensure the objectivity and integrity of data in its consolidated financial statements through careful selection, training and development of qualified staff; through organizational arrangements that provide appropriate divisions of responsibility; through communication programs aimed at ensuring that regulations, policies, standards, and managerial authorities are understood throughout ESDC and through conducting an annual risk-based assessment of the effectiveness of the system of ICFR.

The system of ICFR is designed to mitigate risks to a reasonable level based on an ongoing process to identify key risks, to assess effectiveness of associated key controls, and to make any necessary adjustments.

A risk-based assessment of the system of ICFR for the year ended March 31, 2024, was completed in accordance with the Treasury Board Policy on Financial Management and the results and action plans are summarized in the annex.

The effectiveness and adequacy of ESDC's system of internal control is reviewed by the work of internal audit staff, who conduct periodic audits of different areas of ESDC's operations, and by the Departmental Audit Committee, which oversees management's responsibilities for maintaining adequate control systems and the quality of financial reporting.

The consolidated financial statements of ESDC have not been audited.

Original copy signed by:
Wojo Zielonka, CPA
Chief Financial Officer
Employment and Social Development Canada

Original copy signed by:
Paul Thompson
Deputy Minister
Employment and Social Development Canada

Gatineau, Canada
December 11, 2024

Consolidated Statement of Financial Position (Unaudited) as at March 31

Table 1: Consolidated Statement of Financial Position (Unaudited) as at March 31 (in thousands of dollars)
Detail 2024 2023
Financial assets
Due (to) from Consolidated Revenue Fund 356,161 (695,546)
Accounts receivable and advances (Note 4) 14,990,768 13,348,916
Loans receivable (Note 5) 17,956,888 19,666,293
Total gross financial assets 33,303,817 32,319,663
Financial assets held on behalf of Government
Loans receivable (Note 5) (77,988) (106,055)
Total net financial assets 33,225,829 32,213,608
Liabilities
Due to Canada Pension Plan (Note 7) 159,251 305,726
Accounts payable and accrued liabilities (Note 8) 4,987,459 3,261,269
Vacation pay and compensatory leave 170,353 153,627
Designated Amount Fund - Trust Account (Note 9) 1,909 1,917
Government Annuities Account (Note 10) 59,357 68,021
Employee future benefits (Note 11) 66,735 69,345
Total net liabilities 5,445,064 3,859,905
Departmental net financial asset 27,780,765 28,353,703
Non-financial assets
Prepaid expenses 19,472 17,587
Tangible capital assets (Note 12) 656,436 567,553
Total non-financial assets 675,908 585,140
Departmental net financial position (Note 13) 28,456,673 28,938,843

Table notes:

  • The accompanying notes form an integral part of these consolidated financial statements.
  • For contractual obligations and contractual rights, see Note 14.
  • For contingent liabilities and contingent assets, see Note 15.

Original copy signed by:
Wojo Zielonka, CPA
Chief Financial Officer
Employment and Social Development Canada

Original copy signed by:
Paul Thompson
Deputy Minister
Employment and Social Development Canada

Gatineau, Canada

December 11, 2024

Consolidated Statement of Operations and Departmental Net Financial Position (Unaudited) for the year ended March 31

Table 2: Consolidated Statement of Operations and Departmental Net Financial Position (Unaudited) for the year ended March 31 (in thousands of dollars)
Detail 2024 Planned Results 2024 Actual 2023 Actual
Expenses
Pensions and Benefits 78,359,178 77,814,793 71,626,375
Learning, Skills Development and Employment 33,822,958 37,929,657 30,551,593
Social Development 6,911,204 6,885,409 6,529,336
Internal Services 1,166,904 1,400,048 1,313,930
Information Delivery and Services for Other Departments 421,869 537,104 457,741
Working Conditions and Workplace Relations 160,858 225,683 163,668
Expenses incurred on behalf of the Government (3,753) (8,831) 29,926
Total expenses 120,839,218 124,783,863 110,672,569
Revenues
Employment Insurance (Note 13) 27,993,500 30,273,092 27,472,940
Amortization of discount on loans receivable 0 734,100 0
Recovery of CPP administration costs 477,380 609,823 532,906
Recovery of Other Government Department service delivery costs 327,385 545,638 480,226
User fees 133,338 165,757 138,262
Other 391,167 35,480 36,270
Revenues earned on behalf of Government (560,533) (346,706) (697,133)
Total revenues 28,762,237 32,017,184 27,963,471
Net cost of operations before government funding and transfers 92,076,981 92,766,679 82,709,098
Government funding and transfers
Net cash provided by Government of Canada N/A 91,132,751 85,711,658
Change in due to (from) the Consolidated Revenue Fund N/A 1,051,707 (962,397)
Services provided without charge by other government departments (Note 16) N/A 99,500 84,277
Transfer of the transition payments for implementing salary payments in arrears N/A (6) 0
Other transfers of assets (to) from other government departments N/A (366) (478)
Transfer of assets and liabilities from other government departments for transferred operations (Note 17) N/A 923 0
Net revenue (cost) of operations after government funding and transfers N/A (482,170) 2,123,962
Departmental net financial position - beginning of year N/A 28,938,843 26,814,881
Departmental net financial position - end of year N/A 28,456,673 28,938,843

Table notes:

  • The accompanying notes form an integral part of these consolidated financial statements.
  • For segmented information, see Note 18.

Consolidated Statement of Change in Departmental Net Financial Assets (Unaudited) for the year ended March 31

Table 3: Consolidated Statement of Change in Departmental Net Financial Assets (Unaudited) for the year ended March 31 (in thousands of dollars)
Detail 2024 2023
Net revenue (cost) of operations after government funding and transfers (482,170) 2,123,962
Change due to tangible capital assets
Acquisition of tangible capital assets (Note 12) (205,761) (165,504)
Amortization of tangible capital assets (Note 12) 73,939 71,556
Proceeds from disposal of tangible capital assets 36 40
Net loss on disposal of tangible capital assets 43,744 203
Adjustments to tangible capital assets (Note 12) (19) 0
Transfer to (from) other government departments (822) 0
Total change due to tangible capital assets (88,883) (93,705)
Change due to prepaid expenses (1,885) 2,796
(Decrease) increase in departmental net financial assets (572,938) 2,033,053
Departmental net financial assets - beginning of year 28,353,703 26,320,650
Departmental net financial assets - end of year 27,780,765 28,353,703

Table notes:

  • The accompanying notes form an integral part of these consolidated financial statements.

Consolidated Statement of Cash Flows (Unaudited) for the year ended March 31

Table 4: Consolidated Statement of Cash Flows (Unaudited) for the year ended March 31 (in thousands of dollars)
Detail 2024 2023
Operating activities
Net cost of operations before government funding and transfers 92,766,679 82,709,098
Non-cash items:
Amortization of tangible capital assets (Note 12) (73,939) (71,556)
Loss on disposal of tangible capital assets (43,744) (203)
Adjustments to tangible capital assets (Note 12) 19 0
Services provided without charge by other government departments (Note 16) (99,500) (84,277)
Transition payments for implementing salary payments in arrears 6 0
Variations in Consolidated Statement of Financial Position
Increase in accounts receivable and advances 1,641,852 1,323,569
Increase (decrease) in loans receivable (1,681,338) 507,059
Increase (decrease) in prepaid expenses 1,885 (2,796)
Decrease (increase) in due to Canada Pension Plan 146,475 (204,460)
Decrease (increase) in accounts payable and accrued liabilities (1,726,190) 1,335,668
Decrease (increase) in vacation pay and compensatory leave (16,726) 12,951
Decrease (increase) in the Designated Amount Fund - Trust Account 8 (1)
Decrease in Government Annuities Account 8,664 13,536
Decrease in employee future benefits 2,610 7,128
Transfer of salary overpayments to other government departments 355 478
Transfer of non-capital assets and liabilities from other government departments (Note 17) (90) 0
Cash used in operating activities 90,927,026 85,546,194
Capital investing activities
Acquisitions of tangible capital assets (Note 12) 205,761 165,504
Proceeds from disposal of tangible capital assets (36) (40)
Cash used in capital investing activities 205,725 165,464
Net cash provided by Government of Canada 91,132,751 85,711,658

Table notes:

  • The accompanying notes form an integral part of these consolidated financial statements.

Notes to the Consolidated Financial Statements (Unaudited)

1. Authority and objectives

Employment and Social Development Canada (ESDC) is a Department in the core public administration. ESDC is a department named in Schedule I of the Financial Administration Act and reports to Parliament through the Ministers responsible for Employment and Social Development (ESD).

The legislative mandate of ESDC is to improve the standard of living and quality of life of all Canadians by promoting a highly skilled and mobile workforce and an efficient and inclusive labour market, as well as to promote social well being and income security.

Acts and Regulations for which ESDC Ministers are responsible include the: Department of Employment and Social Development Act, Old Age Security Act, Employment Insurance Act, Canada Pension Plan, Canada Student Financial Assistance Act, Canada Student Loans Act, Universal Child Care Benefit Act, Canada Disability Savings Act, Canada Education Savings Act, Labour Adjustment Benefits Act, Accessible Canada Act, Poverty Reduction Act, Government Annuities Act, Government Annuities Improvement Act, Civil Service Insurance Act, Public Pensions Reporting Act, Apprentice Loans Act, Federal-Provincial Fiscal Arrangements Act, Canada Labour Code, Government Employees Compensation Act, Canada Emergency Response Benefit Act, Canada Emergency Student Benefit Act, Canada Recovery Benefits Act, Canada Worker Lockdown Benefit Act and the Regulations made under these Acts.

Employment and Social Development Canada achieves its objectives through the following departmental core responsibilities:

Social Development

To increase inclusion and opportunities for Canadians to participate in their communities.

Pensions and Benefits

Assist Canadians in maintaining income for retirement, and provide financial benefits to survivors, people with disabilities and their families.

Learning, Skills Development and Employment

Help Canadians access post secondary education and get the skills and training they need to participate in a changing labour market, as well as provide support to those who are temporarily unemployed.

Working Conditions and Workplace Relations

Promotes safe, healthy, fair and inclusive work conditions and cooperative workplace relations.

Information Delivery and Services for Other Departments

Provides information to the public on the programs of the Government of Canada, and provides services on behalf of government departments and other partners.

Internal Services

Internal Services are those groups of related activities and resources that the federal government considers to be services in support of programs and/or required to meet corporate obligations of an organization. These services are: Management and Oversight Services; Communications Services; Legal Services; Human Resources Management Services; Financial Management Services; Information Management Services; Information Technology Services; Real Property Management Services; Materiel Management Services; and Acquisition Management Services.

2. Summary of significant accounting policies

These consolidated financial statements have been prepared using ESDC's accounting policies stated below, which are based on Canadian public sector accounting standards. The presentation and results using the stated accounting policies do not result in any significant differences from Canadian public sector accounting standards.

Significant accounting policies are as follows:

(a) Parliamentary authorities

ESDC is financed by the Government of Canada through Parliamentary authorities. Financial reporting of authorities provided to ESDC do not parallel financial reporting according to generally accepted accounting principles since authorities are primarily based on cash flow requirements. Consequently, items recognized in the Consolidated Statement of Operations and Departmental Net Financial Position and in the Consolidated Statement of Financial Position are not necessarily the same as those provided through authorities from Parliament.

Note 3 provides a reconciliation between the bases of reporting. The planned results amounts in the ''Expenses'' and ''Revenues'' sections of the Consolidated Statement of Operations and Departmental Net Financial Position are the amounts reported in the Consolidated Future oriented Statement of Operations included in the 2023 to 2024 Departmental Plan. Planned results are not presented in the ''Government funding and transfers'' section of the Consolidated Statement of Operations and Departmental Net Financial Position and in the Consolidated Statement of Change in Departmental Net Financial Asset because these amounts were not included in the 2023 to 2024 Departmental Plan.

(b) Consolidation

These consolidated financial statements include the transactions of the Employment Insurance Operating (EIO) Account, a consolidated specified purpose account which includes revenues credited and expenses charged under the Employment Insurance Act and for which the Deputy Minister as Chairperson of the Canada Employment Insurance Commission is accountable. The accounts of the EIO Account have been consolidated with those of ESDC, and all inter organizational balances and transactions have been eliminated.

The Canada Pension Plan (CPP) is excluded from ESDC's reporting entity because changes to the CPP require the agreement of two thirds of the provinces and therefore, the CPP is not controlled by ESDC.

(c) Net cash provided by Government

ESDC operates within the Consolidated Revenue Fund (CRF), which is administered by the Receiver General for Canada. All cash received by ESDC is deposited to the CRF, and all cash disbursements made by ESDC are paid from the CRF. The net cash provided by Government is the difference between all cash receipts and all cash disbursements, including transactions between departments of the Government.

(d) Amounts due from or to the CRF

Amounts due from or to the CRF are the result of timing differences at year end between when a transaction affects authorities and when it is processed through the CRF. Amounts due from the CRF represent the net amount of cash that ESDC is entitled to draw from the CRF without further authorities to discharge its liabilities.

(e) Revenues

Revenues are comprised of revenues earned from non-tax sources. They include exchange transactions where goods or services are provided for consideration where a performance obligation exists, and non-exchange transactions where no performance obligations exist to provide a good or service. These transactions can be recurring or non-recurring in nature. Recurring transactions are viewed as ongoing, routine activities that form part of the normal course of operations and can be used to indicate if they can be reasonably expected to be earned again in future years. Unless otherwise disclosed, ESDC's revenues are considered recurring. ESDC has the following major types of revenues:

  • Employment Insurance (EI) premiums are recognized as revenue in the period in which they are earned, when workers, through their employment, generate these premiums and the related employer's contribution. Premiums earned in the period are measured from amounts assessed by the Canada Revenue Agency (CRA) and from estimates of amounts not assessed. Premium revenue also includes adjustments between actual and estimated premiums of previous years. EI premiums are considered non-exchange transactions.
  • Recoveries of CPP administration costs and other government department service delivery costs are recognized as the performance obligations are satisfied.
  • User fees and other revenues are recognized in the period the event giving rise to the revenues occurred. They consist of exchange and non-exchange transactions.
  • Revenues that are non-respendable are not available to discharge ESDC's liabilities. While the Deputy Minister is expected to maintain accounting control, he has no authority regarding the disposition of non-respendable revenues. As a result, non-respendable revenues are considered to be earned on behalf of the Government of Canada and are therefore presented in reduction of ESDC's gross revenues. Revenues earned on behalf of Government consist of user fees, non-respendable revenues earned from agreements made under the Department of Employment and Social Development Act with other government departments, and gains on the sale of assets. These are recognized when earned.

(f) Expenses

Expenses are recorded on an accrual basis of accounting:

  • Transfer payments are recorded as expenses when authorization for the payment exists and the recipient has met the eligibility criteria or the entitlements established for the transfer payment program. In situations where payments do not form part of an existing program, transfer payments are recorded as expenses when the Government announces a decision to make a non recurring transfer, provided the enabling legislation or authorization for payment receives parliamentary approval prior to the completion of the consolidated financial statements. Transfer payments that become repayable as a result of conditions specified in the contribution agreement that have come into being are recorded as a reduction to transfer payment expense and as a receivable.
  • Vacation pay and compensatory leave are accrued as the benefits are earned by employees under their respective terms of employment.
  • Services provided without charge by other government departments for employer contributions to the health and dental insurance plans and legal services are recorded as operating expenses at their carrying value.
  • The expenses incurred on behalf of Government are linked to the assets held on behalf of Government. As a result, these expenses are considered to be incurred on behalf of the Government of Canada and are therefore presented in reduction of the entity's gross expenses.

(g) Employee future benefits

  • Pension benefits: Eligible employees participate in the Public Service Pension Plan, a multiemployer pension plan administered by the Government. ESDC's contributions to the Plan are charged to expenses in the year incurred and represent the total departmental obligation to the Plan. ESDC's responsibility with regard to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the financial statements of the Government of Canada, as the Plan's sponsor.
  • Severance benefits: The accumulation of severance benefits for voluntary departures ceased for applicable employee groups. The remaining obligation for employees who did not withdraw benefits is calculated using information derived from the results of the actuarially determined liability for employee severance benefits for the Government as a whole.

(h) Financial instruments

A contract establishing a financial instrument creates, at its inception, rights and obligations to receive or deliver economic benefits. The financial assets and financial liabilities portray these rights and obligations in the consolidated financial statements. ESDC recognizes a financial instrument when it becomes a party to a financial instrument contract.

Financial instruments consist of accounts and loans receivable, and accounts payable and accrued liabilities.

All financial assets and liabilities are recorded at cost or amortized cost. Any associated transaction costs are added to the carrying value upon initial recognition. For financial instruments measured at amortized cost, the effective interest method is used to determine interest revenue or expense.

Accounts and loans receivable are initially recorded at cost and, where necessary, are discounted to reflect their concessionary terms. Unconditionally repayable contributions are recognized as loans receivable. When the terms of repayment for loans are considered concessionary, such as those loans are made on a long-term, low interest or interest-free basis or include forgiveness clauses, the loan is discounted to its estimated present value. The difference between the face value of the loan and the estimated present value at the time the loan is issued represents the concessionary portion, which is recognized as a transfer payment expense, while the resulting concessionary portion is amortized to revenue using the effective interest rate method over the term of the loan. When necessary, an allowance for valuation is recorded to reduce the carrying value of accounts and loans receivable to amounts that approximate their net recoverable value. Loans receivable are subsequently measured at amortized cost.

See Note 6 Risk Management for risks related to ESDC's financial instruments.

(i) Contingent liabilities

Contingent liabilities are potential liabilities that may become actual liabilities when one or more future events occur or fail to occur. To the extent that the future event is likely to occur or fail to occur, and a reasonable estimate of the loss can be made, an estimated liability is accrued and an expense recorded. If the likelihood is not determinable or if an amount cannot be reasonably estimated, the contingency is disclosed in the notes to the consolidated financial statements.

(j) Contingent assets

Contingent assets are possible assets which may become actual assets when one or more future events occur or fail to occur. If the future event is likely to occur or fail to occur, the contingent asset is disclosed in the notes of the consolidated financial statements.

(k) Tangible capital assets

All tangible capital assets having an initial cost of $10,000 or more are recorded at their acquisition cost. ESDC does not capitalize intangibles, works of art, museum collections, and immovable assets located on reserves as defined in the Indian Act.

(l) Related party transactions

Related party transactions, other than inter-entity transactions, are recorded at the exchange amount. Inter-entity transactions are transactions between commonly controlled entities. Inter entity transactions, other than restructuring transactions, are recorded on a gross basis and are measured at the carrying amount, except for the following:

  • Services provided on a recovery basis are recognized as revenues and expenses on a gross basis and measured at the exchange amount.
  • Certain services received on a without charge basis are recorded for departmental financial statement purposes at the carrying amount.

(m) Measurement uncertainty

The preparation of these consolidated financial statements requires management to make estimates and assumptions that affect the reported and disclosed amounts of assets, liabilities, revenues and expenses reported in the consolidated financial statements and accompanying notes at March 31. The estimates are based on facts and circumstances, historical experience, general economic conditions and reflect management's best estimate of the related amount at the end of the reporting period. The most significant items where estimates are used are the determination of part of the EI premiums, the allowances for doubtful accounts, the OAS and EI benefit repayments, the liability for employee future benefits, the recovery of CPP administration costs, the accrued liabilities, the useful life of tangible capital assets, the liability of the Government Annuities Account, and the contingent liabilities.

Actual results could significantly differ from those estimated. Management's estimates are reviewed periodically and, as adjustments become necessary, they are recorded in the consolidated financial statements in the year they become known.

3. Parliamentary authorities

ESDC receives most of its funding through annual parliamentary authorities. Items recognized in the Consolidated Statement of Operations and Departmental Net Financial Position and the Consolidated Statement of Financial Position in 1 year may be funded through parliamentary authorities in prior, current or future years. Furthermore, as a consolidated specified purpose account, the EI Operating Account expenses and revenues recognized in ESDC's Consolidated Statement of Operations and Departmental Net Financial Position do not affect parliamentary authorities. Accordingly, ESDC has different net results of operations for the year on a government funding basis than on an accrual accounting basis. The differences are reconciled in the following tables:

Table 5: (a) Reconciliation of net cost of operations to current year authorities used (in thousands of dollars)
Detail 2024 2023
Net cost of operations before government funding and transfers 92,766,679 82,709,098
Adjustments for items affecting net cost of operations but not affecting authorities:
Bad debt expense (excluding EI) (3,858,944) (1,037,726)
Amortization of tangible capital assets (Note 12) (73,939) (71,556)
Services provided without charge by other government departments (Note 16) (99,500) (84,277)
Decrease in employee future benefits 2,610 7,128
Decrease (increase) in vacation and compensatory leave (16,726) 12,951
Refund of programs and prior years' expenditures 5,442,214 3,845,525
Loss on disposal of tangible capital assets (43,744) (203)
Allowance expense for the Repayment Assistance Plan of Canada Student Loans and Canada Apprentice Loans (278,579) (401,025)
Net EIO Account transactions (Note 13) 3,740,009 2,794,719
Concessionary loans (3,588,700) 0
Decrease in accounts payable and accrued liabilities not charged to authorities 53,818 44,662
Other adjustments (4,503) (1,907)
Total items affecting net cost of operations but not affecting authorities 1,274,016 5,108,291
Adjustments for items not affecting net cost of operations but affecting authorities
Net Canada Student Loans disbursed 2,078,133 355,087
Net Canada Apprentice Loans disbursed 19,026 6,788
Acquisition of tangible capital assets (Note 12) 205,761 165,504
Canada Student Loans and Canada Apprentice Loans forgiveness 181,972 159,552
Transition payments for implementing salary payments in arrears 6 0
Increase (decrease) in prepaid expenses 1,885 (2,796)
Other adjustments 16,489 12,588
Total items not affecting net cost of operations but affecting authorities 2,503,272 696,723
Current year authorities used 96,543,967 88,514,112
Table 6: (b) Authorities provided and used (in thousands of dollars)
Detail 2024 2023
Authorities provided
Vote 1 - Operating expenditures 1,685,824 1,466,723
Vote 5 - Grants and contributions 10,121,867 10,680,436
Debt write-offs 215,519 227,472
Statutory amounts 84,942,246 76,852,221
Less
Authorities available for future years (1,064) (971)
Lapsed authorities
Operating expenditures (119,093) (104,291)
Grants and contributions (298,277) (600,569)
Debt write-offs (3,052) (6,909)
Statutory amounts (3) 0
Current year authorities used 96,543,967 88,514,112

4. Accounts receivable and advances

The following table presents details of ESDC's accounts receivable and advances balances:

Table 7: ESDC's accounts receivable and advances (in thousands of dollars)
Detail 2024 2023
Receivables - Other government departments and agencies
EI premiums receivable from CRA 3,558,475 2,952,231
EI and OAS benefit repayments receivable from CRA 3,411,169 3,107,335
COVID 19 support measures receivable from CRA 2,175,885 1,639,991
Other 178,474 87,037
Subtotal, Receivables, Other government departments and agencies 9,324,003 7,786,594
Receivables and advances - External parties
EI and OAS overpayments and penalties to be recovered 1,665,106 1,477,722
COVID 19 support measures overpayments and penalties to be recovered 10,657,458 6,693,539
Other 620,565 659,642
Allowance for doubtful accounts on receivables from external parties (7,276,364) (3,268,581)
Subtotal, Receivables and advances, External parties 5,666,765 5,562,322
Net accounts receivable and advances 14,990,768 13,348,916

5. Loans receivable

Table 8: Loans receivable (in thousands of dollars)
Detail Student loans Apprentice Loans 2024 Total 2023 Total
Loans receivable
Gross loans - beginning of year 24,042,863 290,595 24,333,458 23,980,007
New loans and repurchases 4,600,240 48,380 4,648,620 3,187,062
Reimbursements (2,102,116) (28,876) (2,130,992) (2,448,787)
Loan write-offs and forgiveness (428,086) (478) (428,564) (384,824)
Gross loans - end of year 26,112,901 309,621 26,422,522 24,333,458
Unamortized discount (3,558,252) (50,300) (3,608,552) (22,842)
Allowance for bad debts (4,877,963) (47,597) (4,925,560) (4,739,704)
Net loans 17,676,686 211,724 17,888,410 19,570,912
Accrued interest
Gross accrued interest - beginning of year 283,402 938 284,340 355,137
New interest 13,622 0 13,622 10,912
Reimbursements (26,204) (173) (26,377) (30,903)
Interest write-offs and forgiveness (39,435) (9) (39,444) (50,806)
Gross accrued interest - end of year 231,385 756 232,141 284,340
Unamortized discount (6,184) 0 (6,184) (7,441)
Allowance for bad debts (157,164) (315) (157,479) (181,518)
Net accrued interest 68,037 441 68,478 95,381
Total net loans and net accrued interest 17,744,723 212,165 17,956,888 19,666,293
Loans and accrued interest held on behalf of Government (77,547) (441) (77,988) (106,055)
Total Loans receivable 17,667,176 211,724 17,878,900 19,560,238

The following table provides an aging analysis of loans receivable and the associated valuation allowances used to reflect their net recoverable value:

Table 9: Aging of loans receivable (in thousands of dollars)
Detail Student Loans Apprentice Loans 2024 Total 2023 Total
Loans receivable
Not past due 22,437,267 264,865 22,702,132 20,938,659
Number of days past due
1 to 90 964,459 12,416 976,875 726,174
91 to 365 150,879 2,647 153,526 126,994
Impaired 2,560,296 29,693 2,589,989 2,541,631
Sub‑total 26,112,901 309,621 26,422,522 24,333,458
Less: Unamortized discount (3,558,252) (50,300) (3,608,552) (22,842)
Less: Allowance (4,877,963) (47,597) (4,925,560) (4,739,704)
Net loans 17,676,686 211,724 17,888,410 19,570,912

Canada Student Loans

The Canada Student loans consist of 3 different types of loans, Direct Loans, Guaranteed Loans and Risk Shared Loans. Since August 1, 2000, Canada Student Loans are issued under the Direct Loan Regime. Before this date, the loans were issued under the Guaranteed Loan Regime (1964-1995) or under the Risk Shared Loan Regime (1995-2000). Direct loans issued on or after August 1, 2000 are administered under the authority of section 6.1 of the Canada Student Financial Assistance Act, which authorizes the Minister of Employment, Workforce Development and Official Languages to enter into loan agreements directly with any qualifying students. Guaranteed loans provided by financial institutions between 1964 and August 1995, under the Canada Student Loans Act, were fully guaranteed by ESDC but have since been repurchased from the lenders. Risk-shared loans issued prior to August 1, 2000 and on or after August 1, 1995 are amounts related to student loans subrogated to the Crown under the authority of the Canada Student Financial Assistance Act.

An allowance is recorded to provide for bad debts and Repayment Assistance Plan (RAP) for Canada Student Loans. The allowance for direct loans is determined according to an actuarial estimate provided by the Office of the Superintendent of Financial Institutions (Chief Actuary). Based on projected defaulted loans and recovery rates, the Chief Actuary establishes the allowance rates to be applied to the outstanding balances of the portfolio according to the status of the loans.

The total amount of direct loans issued under the authority of the Canada Student Financial Assistance Act and outstanding risk-shared loans bought-back by ESDC may not exceed $34 billion. The total amount of direct loans and outstanding risk-shared loans as at March 31, 2024 amounted to $26.1 billion ($24.0 billion in 2023).

Canada Apprentice Loans

Canada Apprentice Loans (CAL) are administrated under the authority of section 4 of the Apprentice Loans Act which came into effect on January 2, 2015. The Minister of Employment, Workforce Development and Official Languages is authorized to enter into a loan agreement directly with any eligible apprentice.

An allowance is recorded to provide for CAL bad debts and Repayment Assistance Plan (RAP). The allowance is determined according to an actuarial estimate provided by the Chief Actuary. Based on projected defaulted loans and recovery rates, the Chief Actuary establishes the allowance rates to be applied to the outstanding balances of the portfolio according to the status of the loans.

The total amount of CAL issued under the authority of Apprentice Loans Act may not exceed $1.5 billion. The total amount of outstanding apprentice loans as at March 31, 2024 amounted to $309.6 million ($290.6 million in 2023).

Interest and repayment terms

Under these 2 programs, no security is received from the borrowers. Borrowers are not required to make payments on their loans while they are still studying, enrolled in their apprentice program or during the 6-month grace period after completing their studies or apprentice program. In the Fall of 2022, the Government announced the permanent elimination of interest on Canada Student Loans and Canada Apprentice Loans. The accounting treatment of the permanent elimination of interest was thoroughly analyzed. Interest on these loans was temporarily paused from April 1, 2021, to March 31, 2023, and due to the temporary nature, the concessionary terms were assessed as not significant. Legislation to permanently eliminate interest on these loans passed on December 15, 2022, with an effective date of April 1, 2023. Due to the permanent nature, the concessionary terms were assessed as significant thereby triggering a restructuring of the loans. Notwithstanding the temporary pause in interest that was in effect at the time of the legislation, the effective date of April 1, 2023, was selected as the restructuring date resulting in a $3.3 billion concessionary transfer payment expense being recognized in the 2024 fiscal year. If the earlier date of legislation had been selected as the restructuring date, the impact on the year-over-year net financial position of the department was $57.1 million and is assessed as not significant.

Borrowers having difficulty repaying their loans may be eligible for assistance under the Repayment Assistance Plan. The typical repayment period is 10 years, with a maximum period of 15 years for borrowers that are eligible if their affordable payment, which is based on family income and family size, is less than their required monthly payment. Depending on their regime, borrowers may also benefit from another type of loan forgiveness program in the event of severe permanent disability or death.

When ESDC no longer has reasonable assurance of recovering the full amount of a loan at the expected date, the loan becomes impaired. Loans that are considered impaired are eventually subject to the write off process. Subsequent recoveries on these loans are recorded as a reduction of the expense in the consolidated statement of operations and departmental net financial position.

6. Risk management

ESDC has exposure to the following risks from its use of financial instruments: credit risk, market risk and liquidity risk.

(a) Credit Risk

Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss.

ESDC's maximum exposure to credit risk at March 31, 2023 and March 31, 2024 is the carrying amount of its financial assets.

ESDC has determined that there is no significant concentration of credit risk related to accounts receivable and advances from external parties and loans receivable. An analysis of the age of the loans receivable and the associated valuation allowances used to reflect these accounts at their net recoverable value is disclosed in note 5.

(b) Market Risk

Market risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market prices. Market risk is comprised of currency risk.

Currency risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in the foreign exchange rates.

ESDC has determined that there is no significant concentration of currency risk related to foreign denominated financial instruments.

(c) Liquidity Risk

Liquidity risk is the risk that an entity will encounter difficulty in meeting its obligations associated with financial liabilities.

As the funding for ESDC's financial liabilities is drawn from the Consolidated Revenue Fund, its exposure to liquidity risk is fully mitigated.

7. Due to Canada Pension Plan

The Canada Pension Plan (CPP) is a federal/provincial plan established by an Act of Parliament in 1965. The CPP is administered by the Government of Canada and the provinces; therefore, it is excluded from ESDC's reporting entity.

In accordance with the Canada Pension Plan, the financial activities of the CPP are recorded in the CPP Account and the Additional CPP Account, collectively referred to as the CPP Accounts. CPP's revenues and expenses, such as contributions, interests, investment income or loss from the CPP Investment Board, pension benefits and operating expenses, are reported as increases and decreases to the liability and are reported separately in the CPP consolidated financial statements. The CPP Accounts also record the amounts transferred to or received from the CPP Investment Board.

Table 10: Due to Canada Pension Plan (in thousands of dollars)
Detail 2024 2023
Due to Canada Pension Plan - beginning of year 305,726 101,266
Receipts and other credits 123,691,835 114,960,098
Payments and other charges (123,838,310) (114,755,638)
Due to Canada Pension Plan - end of year 159,251 305,726

8. Accounts payable and accrued liabilities

The following table presents details of ESDC's accounts payable and accrued liabilities:

Table 11: ESDC's accounts payable and accrued liabilities (in thousands of dollars)
Detail 2024 2023
Accounts payable - Other government departments and agencies
Income taxes payable to CRA 4,898 5,929
Universal Child Care Benefits payable to CRA 72,189 77,759
Other 629,172 642,174
Subtotal Accounts payable, Other government departments and agencies 706,259 725,862
Accounts payable - External parties
EI benefits payable to individuals 1,022,465 767,355
OAS and Guaranteed Income Supplement benefits payable to individuals 80,888 78,067
COVID-19 support measures payable to individuals 32,580 34,489
Other 2,310,005 781,969
Subtotal Accounts payable, External parties 3,445,938 1,661,880
Accrued liabilities 278,954 257,273
Allowance for alternative payments for non-participating provinces to Canada Student and Apprentice Loans 556,308 616,254
Total accounts payable and accrued liabilities 4,987,459 3,261,269

9. Designated Amount Fund - Trust Account

This account was established pursuant to section 21 of the Financial Administration Act, to record amounts received and paid under Article 5 of the Indian Residential Schools Settlement Agreement. It was established on September 19, 2007, and provides for the payments referred to as Common Experience Payments (CEP) to eligible former students of recognized Indian Residential Schools and personal credits for educational programs and services to CEP recipients or to certain family members. The account is credited with interest, pursuant to section 21(2) of the Financial Administration Act. The Designated Amount Fund is co-administered by the Trustee, the Government of Canada, represented jointly by the Minister of Employment, Workforce Development and Official Languages and the Minister of Crown-Indigenous Relations.

Table 12: Designated Amount Fund, Trust Account (in thousands of dollars)
Detail 2024 2023
Designated Amount Fund - beginning of year 1,917 1,916
Interest credited to the Trust account 92 106
Payments and other charges (100) (105)
Designated Amount Fund - end of year 1,909 1,917

10. Government Annuities Account

ESDC administers the Government Annuities Account. This account was established by the Government Annuities Act, and modified by the Government Annuities Improvement Act, which discontinued sales of annuities in 1975.

The purpose of the Government Annuities Act was to assist Canadians to provide for their later years through the purchase of Government annuities.

Receipts and other credits consist of premiums received, funds reclaimed from the Consolidated Revenue Fund for previously untraceable annuitants, earned interest and any transfer needed to cover the actuarial deficit. Payments and other charges represent matured annuities, the commuted value of death benefits, premium refunds and withdrawals, as well as actuarial surpluses and unclaimed annuities. The amounts of unclaimed annuities related to untraceable annuitants are transferred to non-tax revenues.

The Government Annuities Account is valued on an actuarial basis each year, using prescribed mortality and interest rates, with the deficit or surplus charged or credited to the Consolidated Revenue Fund. Any adjustments required under the Government's accounting policies are recorded through an allowance adjustment account. The allowance account reflects the adjustment to the liability due to the differential between prescribed rates and best estimates of experience-adjusted mortality tables and discount rates. The discount rates used to measure the present value of accrued benefits is based on the Government's cost of borrowing derived from the yields on the actual zero-coupon yield curve for Government of Canada bonds which reflect the timing of the expected future cash flows.

Table 13: Government Annuities Account (in thousands of dollars)
Detail 2024 2023
Government Annuities Account - beginning of year 58,867 66,895
Receipts and other credits 3,749 4,265
Payments and other charges (10,860) (12,293)
Government Annuities Account - Subtotal 51,756 58,867
Allowance for pension adjustment - beginning of year 9,154 14,662
Allowance for pension adjustment - for the year (1,553) (5,508)
Allowance for pension adjustment - end of year 7,601 9,154
Government Annuities Account - end of year 59,357 68,021

11. Employee future benefits

(a) Pension benefits

ESDC's employees participate in the Public Service Pension Plan (the "Plan"), which is sponsored and administered by the Government of Canada. Pension benefits accrue up to a maximum period of 35 years at a rate of 2% per year of pensionable service, times the average of the best 5 consecutive years of earnings. The benefits are integrated with Canada/Québec Pension Plans benefits and they are indexed to inflation.

Both the employees and ESDC contribute to the cost of the Plan. Due to the amendment of the Public Service Superannuation Act following the implementation of provisions related to the Economic Action Plan 2012, employee contributors have been divided into 2 groups: Group 1 relates to existing plan members as of December 31, 2012 and Group 2 relates to members joining the Plan as of January 1, 2013. Each group has a distinct contribution rate.

The 2024 expense amounts to $294.8 million ($276.2 million in 2023). For Group 1 members, the expense represents approximately 1.02 times (1.02 times in 2023) the employee contributions and, for Group 2 members, approximately 1.00 times (1.00 times in 2023) the employee contributions.

ESDC's responsibility with regard to the Plan is limited to its contributions. Actuarial surpluses or deficiencies are recognized in the Consolidated Financial Statements of the Government of Canada, as the Plan's sponsor.

(b) Severance benefits

Severance benefits provided to ESDC's employees were previously based on an employee's eligibility, years of service and salary at termination of employment. However, since 2011 the accumulation of severance benefits for voluntary departures progressively ceased for substantially all employees. Employees subject to these changes were given the option to be paid the full or partial value of benefits earned to date or collect the full or remaining value of benefits upon departure from the public service. By March 31, 2024, substantially all settlements for immediate cash out were completed. Severance benefits are unfunded and, consequently, the outstanding obligation will be paid from future authorities.

The changes in the obligations during the year were as follows:

Table 14: Changes in the obligations during the year (in thousands of dollars)
Detail 2024 2023
Accrued benefit obligation - beginning of year 69,345 76,473
Expense for the year 2,570 (1,652)
Benefits paid during the year (5,180) (5,476)
Accrued benefit obligation - end of year 66,735 69,345

12. Tangible capital assets

Amortization of tangible capital assets is done on a straight‑line basis over the estimated useful life of the asset as follows:

Table 15: Amortization policy
Asset Class Amortization period
Machinery and equipment 5 years
Computer hardware 5 years
Computer software
  • 3 years ‑ Purchased
  • 5 years ‑ Developed in‑house
Other equipment and furniture 5 years
Vehicles 5 years
Leasehold improvements
  • Lesser of the remaining term of lease or useful life of the improvement
  • 10 years ‑ Service delivery space
  • 15 years ‑ Office space

Assets under construction are recorded in the applicable asset class in the year they are put into service and are not amortized until they are put into service.

The following table presents a summary of the transactions and balances for the main categories of tangible capital assets:

Table 16: Summary of the transactions and balances for the main categories of tangible capital assets (in thousands of dollars)
Detail Cost Accumulated amortization Net book value
Asset Class Opening balance Acquisitions Adjustments (1) Disposals and write-offs Closing balance Opening balance Amortization Adjustments (1) Disposals and write-offs Closing balance 2024 2023
Machinery and equipment 265 13 0 (21) 257 220 18 0 (21) 217 40 45
Computer hardware 845 0 35 (30) 850 406 157 17 (30) 550 300 439
Computer software 697,619 0 10,258 0 707,877 539,095 58,508 275 0 597,878 109,999 158,524
Other equipment and furniture 2,243 0 0 (64) 2,179 2,063 77 0 (64) 2,076 103 180
Vehicles 2,414 342 40 (114) 2,682 1,890 256 51 (114) 2,083 599 524
Leasehold improvements 427,223 0 42,575 0 469,798 298,520 14,923 0 0 313,443 156,355 128,703
Assets under construction 279,138 205,406 (51,724) (43,780) 389,040 0 0 0 0 0 389,040 279,138
Total 1,409,747 205,761 1,184 (44,009) 1,572,683 842,194 73,939 343 (229) 916,247 656,436 567,553

Table notes:

  • (1) Adjustments include: assets under construction of $51.7 million that were transferred to the other categories upon completion of the assets; transfers of tangible capital assets from other government departments with a net book value of $908,652 ($1,276,561 of cost less $367,909 of accumulated amortization); transfers of tangible capital assets to other government departments with a net book value of $87,054 ($128,327 of cost less $41,273 of accumulated amortization); and post-capitalization of tangible capital assets with a net book value of $18,534 ($35,872 of cost less $17,338 of accumulated amortization).

13. Departmental net financial position

A portion of ESDC's net financial position is used for a specific purpose. Related revenues and expenses are included in the Consolidated Statement of Operations and Departmental Net Financial Position.

The Employment Insurance Operating (EIO) Account was established in the accounts of Canada by the Employment Insurance Act (the Act). All amounts received under the Act are deposited in the Consolidated Revenue Fund (CRF) and credited to the EIO Account. The benefits and the costs of administration of the Act are paid out of the CRF and charged to the EIO Account. Activity in the account is as follows:

Table 17: Departmental net financial position (in thousands of dollars)
Detail 2024 2023
EIO Account - restricted
Balance - beginning of year - restricted (22,176,985) (24,971,704)
Revenues
Premiums 30,156,573 27,422,130
Penalties and interest 116,519 50,810
Total revenues 30,273,092 27,472,940
Expenses
Benefits and support measures
Unemployment and self-employment benefits (21,282,382) (19,677,774)
Transfers to provinces and territories related to Labour Market Development Agreements (2,373,791) (2,344,229)
Support measures (150,307) (145,542)
EI Emergency Response Benefit 385,150 69,530
Benefit repayments from higher income claimants 291,043 262,572
Administration costs (2,889,759) (2,709,913)
Bad debts (287,192) 350,485
Total expenses (26,307,238) (24,194,871)
Net EIO Account transactions before government funding 3,965,854 3,278,069
Funding from the Government of Canada - EI Emergency Response Benefit (225,845) (483,350)
Net EIO Account transactions 3,740,009 2,794,719
Balance - end of year - restricted (18,436,976) (22,176,985)
Unrestricted 46,893,649 51,115,828
Departmental net financial position - end of year 28,456,673 28,938,843

14. Contractual obligations and contractual rights

(a) Contractual obligations

The nature of ESDC's activities may result in some large multi-year contracts and obligations whereby ESDC will be obligated to make future payments in order to carry out its transfer payment programs or when the services/goods are received. Significant contractual obligations that can be reasonably estimated are summarized as follows:

Table 18: Contractual obligations (in thousands of dollars)
Detail 2025 2026 2027 2028 2029 and thereafter Total
Labour Market Development Agreements including EI administration costs related to LMDA 2,141,756 0 0 0 0 2,141,756
Other transfer payments 9,204,316 9,403,938 570,745 440,294 354,410 19,973,703
Operating and Maintenance 255,665 74,498 74,498 0 0 404,661
Total 11,601,737 9,478,436 645,243 440,294 354,410 22,520,120

Table notes:

  • Labour Market Development Agreements with 7 of the provinces and 1 territory require a 2 year notice for cancellation of the agreements, other provinces and territories require a 1 year notice. The obligations for 2026 cannot be reasonably estimated.

(b) Contractual rights

The activities of ESDC sometimes involve the negotiation of contracts or agreements with outside and related parties that result in the department having rights to both assets and revenues in the future. They principally involve the administration of services on behalf of other government departments and other organizations. Major contractual rights that will generate revenues in future years and that can reasonably be estimated are summarized as follows:

Table 19: Contractual rights (in thousands of dollars)
Detail 2025 2026 2027 2028 2029 and thereafter Total
External parties
Recovery of CPP administration costs 512,979 0 0 0 0 512,979
Total 512,979 0 0 0 0 512,979

15. Contingent liabilities and contingent assets

a) Contingent liabilities

Contingent liabilities arise in the normal course of operations and their ultimate disposition is unknown.

Claims, litigations and grievances have been made against ESDC in the normal course of operations. These claims include items with pleading amounts and others for which no amount is specified. While the total amount claimed in these actions is significant, their outcomes are not determinable. ESDC records an allowance for claims and litigations where it is likely that there will be a future payment and a reasonable estimate of the loss can be made. Claims and litigations for which the outcome is not determinable and a reasonable estimate can be made by management amount to $0.5 million ($5.2 million in 2023) on March 31, 2024.

On December 7, 2023, a proposed class action was filed with the Federal Court seeking damages of $600 million. The claimants, all current or former migrant agricultural workers in the Seasonal Agricultural Workers Program (SAWP) and the Temporary Foreign Worker Program (TFWP) from 2008 to present, allege they were improperly denied employment insurance benefits. The class action is not yet certified. The outcome of this claim is not determinable at this time.

On January 12, 2023, a proposed class action was filed with the Federal Court. The claimants, students with permanent disabilities who incurred debt between August 1, 1995 to present, allege that they took longer to finish post-secondary studies than other students as a result of their disability, and as a result incur more debt than students who are not permanently disabled. The class action is not yet certified. The outcome of this claim is not determinable at this time.

b) Contingent assets

Under the Social Finance Fund (SFF), there are currently 3 conditionally repayable contribution agreements with potential repayments due no later than March 31, 2039. As these are conditionally repayable contributions, the amounts that may become repayable cannot be currently estimated as contribution agreements are subject to specific program requirements. Thus, to forecast a specific amount repayable is not possible due to the varying factors facing each recipient as it relates to their economic and production performances.

16. Related party transactions

ESDC is related as a result of common ownership to all government departments, agencies, and Crown corporations. Related parties also include individuals who are members of key management personnel or close family members of those individuals, and entities controlled by, or under shared control of, a member of key management personnel or a close family member of that individual.

The department enters into transactions with these entities in the normal course of business and on normal trade terms.

(a) Common services provided without charge by other government departments

During the year, ESDC received services without charge from certain common service organizations, related to the employer's contribution to the health and dental insurance plans and legal services. These services provided without charge have been recorded at the carrying value in ESDC's Consolidated Statement of Operations and Departmental Net Financial Position as follows:

Table 20: Common services provided without charge by other government departments (in thousands of dollars)
Detail 2024 2023
Employers' contribution to the health and dental insurance plans 95,290 79,608
Legal services 4,210 4,669
Total 99,500 84,277

The Government has centralized some of its administrative activities for efficiency, cost effectiveness purposes and economic delivery of programs to the public. As a result, the Government uses central agencies and common service organizations so that one department performs services for all other departments and agencies without charge. The costs of these services, such as the payroll and cheque issuance services provided by Public Services and Procurement Canada, information technology infrastructure services provided by Shared Services Canada and audit services provided by the Office of the Auditor General are not included in the ESDC's Consolidated Statement of Operations and Departmental Net Financial Position.

(b) Common services provided without charge to other government departments

During the year, ESDC provided services without charge to other government departments, related to the provision of workers' compensation services, amounted to $17.5 million in 2024 ($18.1 million in 2023).

(c) Other transactions with related parties

In the normal course of business, ESDC enters into transactions with government departments, agencies and Crown corporations. The revenues and expenses related to these transactions are as follows:

Table 21: Other transactions with related parties (in thousands of dollars)
Detail 2024 2023
Expenses - Other government departments, agencies and Crown corporations 1,185,514 1,276,618
Revenues - Other government departments, agencies and Crown corporations 548,588 483,619

Table notes:

  • Expenses and revenues disclosed in (c) exclude common services provided without charge, which are already disclosed in (a).

17. Transfers from other government departments

(a) Federal Anti-Racism Secretariat

Effective July 26, 2023, ESDC was transferred responsibility for the Federal Anti-Racism Secretariat from Heritage Canada, in accordance with Order in Council 2023-0783, including the stewardship responsibility for the assets and liabilities related to the program. While no assets or liabilities were received by ESDC, the results of the operations from the transfer date and onwards have been included in these consolidated financial statements.

(b) Canadian Digital Service

Effective July 26, 2023, ESDC was transferred the responsibility for the Canadian Digital Service from the Treasury Board of Canada Secretariat, in accordance with Order in Council 2023-0784, including the stewardship responsibility for the assets and liabilities related to the program. Accordingly, ESDC received the following assets and liabilities related to the Canadian Digital Service from the Treasury Board of Canada Secretariat on July 26, 2023:

Table 22: Canadian Digital Service (in thousands of dollars)
Detail 2024
Assets:
Accounts receivable and advances 122
Tangible capital assets (net book value) (Note 12) 833
Total assets received 955
Liabilities:
Accounts payable and accrued liabilities 32
Adjustment to the departmental net financial position 923

18. Segmented information

Presentation by segment is based on ESDC's core responsibilities. The presentation by segment is based on the same accounting policies as described in the Summary of significant accounting policies in note 2. The following table presents the expenses incurred and revenues generated for the core responsibilities, by major object of expense and by major type of revenue. The segment results for the period are as follows:

Table 23: Expenses incurred and revenues generated for the core responsibilities (in thousands of dollars)
Detail Pensions and Benefits Learning, Skills Development and Employment Social Development Internal Services Information Delivery and Services for Other Departments Working Conditions and Workplace Relations 2024 Total 2023 Total
Benefits and transfer payments
Individuals 76,719,167 3,816,431 1,824 0 0 (589) 80,536,833 72,301,515
EI benefits and support measures 0 23,130,287 0 0 0 0 23,130,287 21,835,443
Other 0 3,962,424 6,798,581 0 0 17,864 10,778,869 10,174,974
Total benefits and transfer payments 76,719,167 30,909,142 6,800,405 0 0 17,275 114,445,989 104,311,932
Operating expenses
Bad debts 44,252 4,232,145 (5,524) 34,856 0 61,705 4,367,434 877,878
Salaries and benefits 775,068 1,809,683 75,174 780,686 442,919 133,493 4,017,023 3,443,343
Professional and special services 80,529 397,628 12,959 407,345 40,115 860 939,436 936,029
Administration costs charged by CRA 0 446,087 0 0 0 0 446,087 546,860
Accommodation and rentals 1,824 6,449 123 274,507 26,451 238 309,592 290,785
Transportation and communications 20,045 24,751 652 31,863 7,286 2,134 86,731 81,871
Amortization 32,428 6,799 1,308 24,526 680 8,198 73,939 71,556
Other 140,552 94,634 283 (195,734) 18,235 1,686 59,656 44,503
Machinery and equipment 928 2,339 29 41,999 1,418 94 46,807 37,886
Expenses incurred on behalf of Government 0 (8,831) 0 0 0 0 (8,831) 29,926
Total operating expenses 1,095,626 7,011,684 85,004 1,400,048 537,104 208,408 10,337,874 6,360,637
Total expenses 77,814,793 37,920,826 6,885,409 1,400,048 537,104 225,683 124,783,863 110,672,569
Revenues
Employment Insurance (Note 13) 0 30,273,092 0 0 0 0 30,273,092 27,472,940
Amortization of discount on loans receivable 0 734,100 0 0 0 0 734,100 0
Recovery of CPP administration costs 437,679 0 0 172,144 0 0 609,823 532,906
Recovery of OGD service delivery costs 0 49 0 61,326 484,263 0 545,638 480,226
User fees 0 165,757 0 0 0 0 165,757 138,262
Other (1) 21 29,832 9 1,385 404 3,829 35,480 36,270
Revenues earned on behalf of Government (48,884) (189,020) (9) (20,395) (85,656) (2,742) (346,706) (697,133)
Total revenues 388,816 31,013,810 0 214,460 399,011 1,087 32,017,184 27,963,471
Net cost from continuing operations 77,425,977 6,907,016 6,885,409 1,185,588 138,093 224,596 92,766,679 82,709,098

Table notes:

  • (1) Includes total non-recurring revenues of $82,598 ($78,291 in 2023) related to the proceeds on the sale of capital and non-capital assets.

19. Comparative information

Certain comparative figures have been reclassified to conform to the current year's presentation.

Employment and Social Development Canada Annex to the Statement of Management Responsibility Including Internal Control Over Financial Reporting for the fiscal year ended March 31, 2024

1. Introduction

This document provides summary information on the measures taken by ESDC to maintain an effective system of internal control over financial reporting (ICFR), including information on internal control management, assessment results and related action plans.

Detailed information on ESDC's authority, mandate and program activities can be found in the Departmental Plan for the 2024 to 2025 fiscal year and the Departmental Results Report for the 2022 to 2023 fiscal year.

2. Departmental system of internal control over financial reporting

2.1 Internal Control Management

ESDC has a well-established governance and accountability structure to support departmental assessment efforts and oversight of its system of internal control. A departmental internal control management framework, approved by the Deputy Minister, is in place and comprises:

  • Organizational accountability structures as they relate to internal control management to support sound financial management, including the roles and responsibilities of senior departmental managers for control management in their areas of responsibility;
  • Values and ethics;
  • Ongoing communication and training on statutory requirements, and policies and procedures for sound financial management and control; and
  • Monitoring of, and regular updates on, internal control management, as well as the provision of related assessment results and action plans to the Deputy Minister and senior departmental management and, as applicable, the Departmental Audit Committee.

The Departmental Audit Committee provides advice to the Deputy Minister on the adequacy and functioning of the department's risk management, control and governance frameworks and processes.

2.2. Service arrangements relevant to financial statements

ESDC relies on other organizations for the processing of certain transactions that are recorded in its financial statements as follows:

Common Arrangements:
  • Public Services and Procurement Canada centrally administers the payments of salaries, the delivery of compensation and benefits services, the procurement of goods and services in accordance with the ESDC delegation instrument and provides accommodation services;
  • Treasury Board Secretariat provides the Department with information used to calculate various accruals and allowances, such as the accrued severance liability;
  • The Department of Justice provides legal services to ESDC; and
  • Shared Services Canada (SSC) provides information technology infrastructure services to ESDC in the areas of data center and network services.

Readers of this Annex may refer to the annexes of the above-noted organizations for a greater understanding of the systems of ICFR related to these services.

As a result, ESDC relies on the effective system of internal control over financial reporting in place at these service providers.

Specific Arrangements:
  • ESDC, through the Service Canada (SC) initiative, acts as a focal point for government access to Canadians. As a result, ESDC has entered into several agreements with many Government of Canada departments designed to provide Canadians with better access to programs and services;
  • A private service provider, pursuant to a contract with the Canada Student Financial Assistance Program, administers the delivery of the Direct loans issued under the Canada Student Financial Assistance Program. As a result, reliance is placed on the control procedures of the external service provider and the annual audit on financial information and internal controls performed by an external audit firm;
  • The Canada Revenue Agency (CRA) provides full collection services to ESDC for the recovery of its Accounts Receivable. Reliance is placed on the control procedures at CRA for the collection services and CRA's reporting capacity; and
  • The CRA administers a number of activities for the Canada Pension Plan (CPP), Old Age Security (OAS) and the Employment Insurance (EI) Operating Account.

3. Departmental assessment results for fiscal year 2023 to 2024

The following table summarizes the status of the ongoing monitoring activities according to the previous fiscal year's rotational plan.

Table 24: Summary of the status of the ongoing monitoring activities
Previous year's rotational ongoing monitoring plan for current year Status
IT General Controls Completed as planned; remedial actions started
Pay Administration Completed as planned; no remedial action required
Planning and Budgeting Completed as planned; remedial actions started
Procure to Payment Completed as planned; remedial actions started

ESDC determined that key financial controls examined are generally working effectively to prevent or detect a material misstatement to the Financial Statements. There are however areas that have been identified requiring remediation including:

IT General Controls (ITGC)

The ongoing monitoring of ITGC is conducted as part of a 5 year cycle, which assess SAP and 14 feeder systems.

As a result of the 3-year ongoing monitoring assessment, some key recommendations are noted in 3 of the 4 main control pillars evaluated: access to programs and data, change management and computer operations.

Management responses and action plans (MRAPs) have been prepared by the process owners with a view to strengthen control and progress against these plans will be tracked during 2024 to 2025 as part of the year-four ongoing monitoring of ITGCs.

Pay Administration

The scope of the assessment was modified to take account the recent work that was conducted by Internal Audit for their Audit of Payroll Administration - Phase II. The key controls that were tested performed as intended, and no significant deficiencies were found.

Planning and Budgeting

The key controls that were tested performed as intended, with remediation required on applying a consistent approach in the level of supporting documentation of CFO Attestation Checklist.

The MRAP has been prepared by the process owner with a view to strengthen control. The progress against this plan will be tracked during the fiscal year 2024-2025.

Procure to Payment

The testing of the Procure to Payment process was conducted in the fall of 2023. Some key recommendations included but were not limited to:

  • Ensuring contracts are signed by individuals with valid Contracting authority.
  • Strengthening the controls surrounding the physical security and stock of blank cheques.
  • Ensuring that acting appointees receive appropriate financial authority.
  • Strengthening the process to ensure employees are notified when any financial authority approaches its' end date.

MRAPs have been prepared by the process owners with a view to strengthen control and progress against these plans will be tracked during 2024-2025.

The scoping and testing of the assessment were conducted in the fall of 2023 and the assessment did not look at specific procurement controls that have come to light following the recently publicized issues with government procurements.

ESDC participates in the Office of the Comptroller General (OCG) Internal Controls Community of Practice working group and will be looking at potentially broadening the scope of the work conducted on the process. Additional monitoring activities will be performed in 2024-2025.

In addition, ESDC is, one of 7 large line Departments, included in the Horizontal Internal Audit of Procurement Governance that is being conducted by the OCG that will be assessing these controls. Finally, ESDC is leading an initiative which aims at enhancing integrity, transparency, and accountability within the organization. We are meeting this objective through several procurement awareness sessions, training, communications, and other various activities.

4. Departmental action plan for the next fiscal year and subsequent years

ESDC's rotational ongoing monitoring plan over the next 5 fiscal years is shown in the following table. Note that the plan will be adjusted as required subject to an annual revalidation of the high-risk control areas, the timing of other relevant audit and monitoring activities and the impact of changes that occurred during the year or that are planned for the coming year(s).

Table 25: Rotational Ongoing Risk-Based Monitoring Plan
Key Control Areas 2024-2025 2025-2026 2026-2027 2027-2028 2028-2029
Canada Student Financial Assistance Program No Yes No No No
Employment Insurance Yes No Yes No Yes
Entity Level Controls Yes No No No Yes
Financial Close and Reporting No Yes No No Yes
IT General Controls1 Yes Yes Yes Yes Yes
Grants and Contributions Yes No No Yes No
Old Age Security No Yes No Yes No
Pay Administration No Yes No Yes No
Planning and Budgeting No No No Yes No
Procure to Payment Yes No Yes No No

Table notes:

  • 1A portion of IT General Controls will be monitored annually, based on risk. Over a 5 year cycle, all in scope IT systems will be revisited.

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