Briefing package for the Minister of Employment, Workforce Development and Official Languages – November 21, 2024
Information supplied to the Minister of Employment, Workforce Development and Official Languages as of November 21, 2024.
On this page
Employment and Social Development Canada - Departmental Overview
The Employment and Social Development Canada portfolio - Mission
The mission of Employment and Social Development Canada (ESDC), including the Labour Program and Service Canada, is to build a strong and more inclusive Canada, to support Canadians in helping them live productive and rewarding lives and to improve quality of life for Canadians.
Employment and Social Development Canada's core responsibilities
ESDC's 5 core responsibilities include:
- social development: to increase inclusion and opportunities for Canadians to participate in their communities
- pensions and benefits: to assist Canadians in maintaining income for retirement and provide financial benefits to surviving spouses, people with disabilities and their families
- learning, skills development and employment: to help Canadians access post-secondary education, obtain the skills and training needed to participate in a changing labour market, and provide support to those who are temporarily unemployed
- working conditions and workplace relations: to promote safe, healthy, fair and inclusive work conditions and cooperative workplace relations
- information delivery and services for other departments: to provide information to the public on the programs of the Government of Canada, and provide services for government departments and other partners
As part of this role, the Department is responsible for delivering some key Government of Canada programs and services:
- Old Age Security Program
- Canada Pension Plan
- Canada Disability Benefit
- Canada Disability Savings Program
- Employment Insurance
- Canada Student Financial Assistance Program and Canada Apprentice Loan
- Canada Education Savings Program
- Wage Earner Protection Program
- Passport services
- Social Insurance Number
- Canadian Dental Care Plan
How we carry out ESDC's mandate?
ESDC spent $173.5B in 2022 to 2023 to deliver on its wide array of policy, program, and service delivery activities, as well as pandemic response measures, representing 35% of total federal government program spendingFootnote 1:
- 89.2% ($154.7B)Footnote 2 of ESDC expenditures were to provide direct benefits to Canadians, corresponding to 5.4% of Canada's gross domestic product
- 5.0% ($8.6B) was transferred to provinces and territories
- 3.1% ($5.3B) represented the Department's gross operating budget
- 2.8% ($4.9B) was charges and recoveries for other government departments and organizations' Employment Insurance (EI) and Canada Pension Plan (CPP) administrative costs, as well as Workers CompensationFootnote 3
A list of ESDC programs is attached as Annex A
Specifically, ESDC fulfills its mission by:
- developing policies that ensure Canadians use their talents, skills and resources to participate in learning, work and their community
- delivering programs that help Canadians move through life's transitions, from school to work, from one job to another, from unemployment to employment, from the workforce to retirement
- providing income support to seniors, families with children and those unemployed due to job loss, illness or caregiving responsibilities
- helping Canadians with distinct needs, such as Indigenous people, persons with disabilities, travellers and recent immigrants
- supporting the federally regulated private sector by providing conciliation and mediation services
- promoting a fair and healthy workplace by enforcing minimum working conditions, promoting safe, healthy, fair, stable, cooperative and productive workplaces and employment equity, and fostering respect for international labour standards
- delivering programs and services for government departments and other partners
- ensuring the realization of a Canada without barriers
Legislative framework
ESDC is responsible for administering the following acts and their regulations.
ESDC acts
- Accessible Canada Act
- Apprentice Loans Act
- Canada Disability Act
- Canada Disability Benefit Act
- Canada Disability Savings Act
- Canada Early Learning and Child Care Act
- Canada Education Savings Act
- Canada Emergency Response Benefit Act
- Canada Emergency Student Benefit Act
- Canada Pension Plan
- Canada Recovery Benefits Act
- Canada Student Financial Assistance Act
- Canada Student Loans Act
- Canada Worker Lockdown Benefit Act
- Celebrating Canada's Seniors Act
- Department of Employment and Social Development Act
- Employment Insurance Act
- Government Annuities Act
- Government Annuities Improvement Act
- Labour Adjustment Benefits Act
- Main Point of Contact with the Government of Canada in case of Death Act
- Old Age Security Act
- Poverty Reduction Act
- Supplementary Retirement Benefits Act
- Universal Child Care Benefit Act
- Unemployment Assistance Act
- Unemployment Insurance Benefit Entitlement Adjustments (Pension Payments) Act
Labour acts
- Canada Labour Code
- Canadian Centre for Occupational Health and Safety Act
- Employment Equity Act
- Government Employees' Compensation Act
- Hudson Bay Mining and Smelting Co., Limited Act
- Merchant Seamen Compensation Act
- Non-smokers' Health Act
- Pay Equity Act
- Postal Services Resumption and Continuation Act
- Protecting Air Service Act
- Restoring Mail Delivery for Canadians Act
- Restoring Rail Service Act
- Status of the Artist Act
- Wages Liability Act
- Wage Earner Protection Program Act
- Port of Montreal Operations Act
- Hazardous Materials Information Review Act
Organizational structure
With over 41,000 employees, ESDC is one of the largest departments within the Government of Canada. In very tangible ways, ESDC's employees touch the lives of Canadians across the entire country at key milestones in their lives. With operations across Canada, 73% of ESDC's employees work outside the National Capital Region.
Biographies of deputy ministers
Paul Thompson, Deputy Minister of Employment and Social Development

Paul Thompson was appointed Deputy Minister of Employment and Social Development on September 18, 2023. Previously, he served as Deputy Minister of Public Services and Procurement, beginning in January 2022, and as Associate Deputy Minister at Innovation, Science and Economic Development Canada, starting in November 2017.
Prior to these roles, Paul has held several senior executive positions at Employment and Social Development Canada, such as Senior Assistant Deputy Minister for the Skills and Employment Branch, as well as executive positions in various departments, including the Privy Council Office, Fisheries and Oceans Canada and the Treasury Board of Canada Secretariat.
Paul holds a master of arts degree in economics from Queen's University and a bachelor of arts degree in economics and political science from the University of Toronto. He is a father of 3 and enjoys a wide range of outdoor activities.
Sandra Hassan, Deputy Minister of Labour and Associate Deputy Minister of Employment and Social Development

Sandra Hassan was appointed Deputy Minister of Labour and Associate Deputy Minister of Employment and Social Development effective March 8, 2021.
Ms. Hassan holds a Bachelor of Law (civil law) from Université Laval (1990) and a Master of Taxation from the Université de Sherbrooke (1995). She also holds a licence in common law (magna cum laude) from the University of Ottawa (2005). She is a member of the Barreau du Québec since 1991.
Prior to joining ESDC, from July 2016 to March 2021, she was the Assistant Deputy Minister, Employment Conditions and Labour Relations, Office of the Chief Human Resources Officer, Treasury Board Secretariat. Ms. Hassan was also co-chair of the National Joint Council.
Ms. Hassan began her public service career in the Department of Justice in 2000 with the Legislative Services Branch. From 2006 to 2011, she was the Executive Director and General Counsel, Tax Counsel Division of the Department of Finance Legal Services. She was further appointed as Assistant Deputy Minister, Central Agencies Portfolio (Justice) and Counsel to the Department of Finance from April 2011 to June 2016.
Between 1991 and 2000, prior to joining the public service, Ms. Hassan worked in private practice for Langlois Robert Gaudreau, for Deloitte & Touche and finally for Grant Thornton.
Cliff Groen, Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada

In January 2024, Cliff Groen was appointed Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada. In this role, Cliff is committed to bolstering services to Canadians and leveraging Service Canada's expertise to provide services and benefits to Canadians at every stage of their lives.
Prior to his current role, Cliff was Associate Deputy Minister and Business Lead for the Benefits Delivery Modernization Program, the largest IT-enabled business transformation project in the history of the Government of Canada. Benefits Delivery Modernization is modernizing the delivery of Canada's core social benefits programs, namely the Old Age Security (OAS), the CPP and EI programs.
Previously, Cliff was Senior Assistant Deputy Minister of Benefits and Integrated Services Branch and was responsible for overseeing the delivery of EI, CPP and OAS, which total over $160 billion in annual program benefit payments. In addition, during the COVID-19 pandemic, Cliff was responsible for the implementation of the Canada Emergency Response Benefit (CERB), as well as the call centre to support the Public Health Agency of Canada's enforcement of the Quarantine Act.
Cliff began his career in the Canadian federal public service with the Canada Revenue Agency, and also worked at Industry Canada, prior to joining Service Canada in 2005.
Cliff is married and has 2 adult children. In his spare time, Cliff enjoys participating in various sports, in particular golf, cycling and squash, as well as pursuing his passion for craft beer.
Kristina Namiesniowski, Senior Associate Deputy Minister of Employment and Social Development

On March 3, 2021, Tina Namiesniowski assumed the role of Senior Associate Deputy Minister at Employment and Social Development Canada. In addition, the Clerk appointed her Deputy Minister Champion for Employees with Disabilities in the Federal Public Service effective November 29, 2022.
Ms. Namiesniowski has spent more than 30 years in the federal government. Throughout her career, she has accumulated a wide range of experience in policy, programs and operations and has a passion for public service.
Prior to arriving at ESDC, Tina worked in 8 different federal organizations, with the last 20 years at the executive level. She spent time in central agencies, including Privy Council Office as Assistant Secretary, Operations Secretariat, and line departments.
Her program experience stems from her work as Director General, Multiculturalism and Human Rights at Canadian Heritage and as Assistant Deputy Minister with Programs Branch at Agriculture and Agri-Food Canada. She also served as Strategic Policy Assistant Deputy Minister, Public Safety Canada and Assistant Deputy Minister, Markets and Industry Services Branch at Agriculture and Agri-Food Canada. At the deputy level, she was most recently Executive Vice-President at the Canada Border Services Agency, following which she was President of the Public Health Agency of Canada during the biggest public health crisis of the century.
Tina's career has greatly deepened her understanding of Canada, the citizens we serve and our contribution globally. She knows first-hand the stresses that organizations face in times of peril, what it takes to rise to the challenge and the importance of innovation. She is committed to service, policy and program excellence as well as continuous improvement. She cares deeply about people, diversity, inclusion, mental health, and well-being.
Tina holds a Bachelor of Arts in political science and history from Carleton University. She also holds a Master of Arts in political science, with a concentration in strategic studies and international relations from Dalhousie University.
She is married and has 3 children.
John Ostrander, Business Lead, Benefits Delivery Modernization, Employment and Social Development

John Ostrander is an accomplished IT executive with over 40 years of experience in the private and public sector. With a strong foundation in technology and business management, he has successfully led large organizations, IT projects and teams throughout his career. His expertise spans general management, infrastructure management, software development, project and program management, IT operations and cloud, application development and security. Known for his exceptional leadership skills and ability to drive innovation, John has consistently delivered impactful results and achieved organizational goals.
John holds an MBA from the University of Toronto, which has equipped him with a comprehensive understanding of both the technical and strategic aspects of the business and IT landscape.
As of January 2024, John was appointed to the position of Business Lead, Benefits Delivery Modernization. Prior to this, John was the Technical Lead for the Program for the last 2 years.
Outside of work, he enjoys home improvement projects, motorcycling, old cars and spending time with his family.
Biographies of the Ministers
The Honourable Terry Beech, Minister of Citizens' Services

The Honourable Terry Beech was first elected as the Member of Parliament for Burnaby North-Seymour in 2015. He has previously served as Parliamentary Secretary to the Deputy Prime Minister and Minister of Finance, as Parliamentary Secretary to the Minister of Fisheries, Oceans and the Canadian Coast Guard, and to the Minister of Economic Development and Official Languages (B.C.), as Parliamentary Secretary to the Minister of Transport, and as Parliamentary Secretary for Science.
Minister Beech is an accomplished and experienced entrepreneur, educator, and advocate. He entered public service in 1999 when he was elected as a city councillor in Nanaimo, British Columbia.
As an adjunct professor at Simon Fraser University and the University of British Columbia, Minister Beech was co-author of The In-Credibility Factor, which highlights Canada's ability to be a global leader in innovation and entrepreneurship. He founded the tech company HiretheWorld.com, an international community of professional web and graphic designers, and was a co-founder of Twinbro, a non-profit organization that has helped over 25,000 students obtain millions of dollars in scholarships and financial aid, with a particular focus on disadvantaged students.
Minister Beech studied public administration at Capilano University. He holds a Bachelor's degree with a joint major in Business and Economics from Simon Fraser University, and a Master of Business Administration from the University of Oxford. He was named one of Maclean's Top 30 Under 30 in 2004, one of Business in Vancouver's Top 40 under 40 in 2013, and a Young Global Leader by the World Economic Forum. He was also selected as an Action Canada Fellow, a program for emerging leaders in public policy. Minister Beech is currently raising his family in Burnaby North-Seymour with his wife.
The Honourable Jenna Sudds, Minister of Families, Children and Social Development

The Honourable Jenna Sudds was first elected as the Member of Parliament for Kanata-Carleton in 2021. She has previously served as Parliamentary Secretary to the Minister for Women and Gender Equality and Youth.
Minister Sudds has worked as an economist, a municipal councillor, and a community advocate.
From 2018 to 2021, Minister Sudds served on the Ottawa City Council. During this time, she chaired the City's Community and Protective Services Committee and held the role of Deputy Mayor starting in 2020. She also sat on the boards of Hydro Ottawa and Invest Ottawa. As a city councillor, she worked to protect green spaces, improve local infrastructure and transit, and support the community's economic recovery during the COVID-19 pandemic.
Before entering politics, Minister Sudds was the Executive Director of the CIO Strategy Council, a national technology forum, and the President and Executive Director of the Kanata North Business Association. She also worked as a senior economist for the Government of Canada for over 10 years, focusing her expertise on the taxation of multi-national corporations and tax avoidance.
Minister Sudds has been an active member of her community for many years, volunteering with the Kanata Food Cupboard and Ottawa Network for Education. She has received a Special Recognition Award from the Kanata Food Cupboard for her leadership and service to those in need in the community. She received a 40 under 40 Award from the Ottawa Business Journal and the Ottawa Chamber of Commerce in 2015, and was named one of Development Counsellors International's Top 40 under 40 working in economic development in 2017.
Minister Sudds holds a Bachelor in Economics from Brock University and a Master of Arts in Economics from Carleton University. She is a long-time resident of Ottawa, where she lives with her husband and their 3 daughters.
The Honourable Kamal Khera, Minister of Diversity, Inclusion and Persons with Disabilities

The Honourable Kamal Khera was first elected as the Member of Parliament for Brampton West in 2015. She has previously served as Minister of Seniors, as Parliamentary Secretary to the Minister of International Development, as Parliamentary Secretary to the Minister of National Revenue, and as Parliamentary Secretary to the Minister of Health.
Minister Khera is one of the youngest women ever elected to Parliament. A registered nurse, community volunteer, and political activist, she is passionate about improving the lives of those around her. Prior to entering politics, she worked as a registered nurse in the oncology unit at St. Joseph's Health Centre in Toronto, where she gained a deeper understanding of the issues that impact people's health and well-being every day.
During the first wave of the COVID-19 pandemic, she went back to her roots as a registered nurse to volunteer at a hard-hit long-term care facility in her hometown of Brampton. Minister Khera continued to help on the front lines throughout the pandemic, including by administering vaccines in her community.
Truly believing that diversity is our strength, Minister Khera is motivated to create a better present and future for all Canadians.
The Honourable Steven MacKinnon, Minister of Labour and Seniors

The Honourable Steven MacKinnon was first elected as the Member of Parliament for Gatineau in 2015, and was re-elected in 2019 and 2021. He has previously served as Leader of the Government in the House of Commons, Chief Government Whip, and Parliamentary Secretary to the Minister of Public Services and Procurement. He has also been a member of various committees, parliamentary associations, and interparliamentary groups.
Before his election, Mr. MacKinnon served as an advisor to the Premier of New Brunswick, Frank McKenna, from 1988 to 1995 and as National Director for the Liberal Party of Canada and an advisor to Prime Minister Paul Martin from 2003 to 2006. Over the course of his career, he has been involved in major public policy initiatives, including constitutional matters, trade agreements, labour negotiations, and emergency management, as well as major health, education, and democratic reforms.
In addition to his career in politics, Mr. MacKinnon has worked in business and public affairs. From 2007 to 2015, he was Senior Vice-President and National Practice Leader at a global public affairs consultancy firm, where he led teams and major projects in mergers and acquisitions and financial communications.
Mr. MacKinnon holds a Bachelor of Business Administration from the Université de Moncton and a Master of Business Administration from Queen's University. He lives in Gatineau, Quebec, with his wife, Janelle, and they have 3 children.
Departmental branches and regions
Employment and Social Development Canada Program and Policy Branches
Income Security and Social Development Branch
The Income Security and Social Development Branch develops social policies and designs programs and initiatives to ensure that children, families, seniors, persons with disabilities, communities and others who face social challenges have the support, knowledge, and information that they need to maintain their well-being and facilitate their participation in Canadian society. The Branch ensures that eligible Canadians obtain retirement, survivor and disability benefits. It supports the long-term financial security of persons with disabilities and their families.
The Income Security and Social Development Branch is the focal point for implementation of the Accessible Canada Act, which supports the realization of a barrier-free Canada by 2040, through the proactive identification, removal, and prevention of accessibility barriers in the federal jurisdictions across seven priority areas. The Branch is responsible for accessibility policy and regulatory development, supporting Governor-in-Council appointments, implementing National AccessAbility Week and delivering the Accessible Canada Funding. It develops policy to support persons with disabilities, including the Disability Inclusion Action Plan and the Canada Disability Benefit, and serves as the federal focal point for the United Nations Convention on the Rights of Persons with Disabilities.
Through the Supporting Black Canadian Communities Initiative, the Branch supports Black communities in Canada by investing in Black-led and Black-serving organizations, initiatives and community spaces. It also plays a central coordination role for federal initiatives under the United Nations International Decade for People of African Descent.
The Branch manages the OAS program, the CPP, including CPP Disability, and the Canada Disability Savings Program, which provides long-term financial security.
The Branch leads on policy development and implementation of key government priorities relating to early learning and child care, including Indigenous early learning and child care. Through its Social Innovation and Social Finance Strategy, the Branch supports social and economic entities called social purpose organizations-charities, non-profits, social enterprises, cooperatives, businesses with a social mission-who play a role in tackling environmental and socio-economic challenges such as food insecurity, lack of affordable housing and transition to the low-carbon economy.
Also housed within the branch is the Federal Anti-Racism Secretariat, which advances a whole-of-government approach to removing systemic racial barriers across federal initiatives and drives the implementation of Changing Systems, Transforming Lives: Canada's Anti-Racism Strategy, 2024 to 2028.
There are also several sub-programs and initiatives that work towards Branch goals, that include:
- the Enabling Accessibility Fund
- the Social Development Partnerships Program
- the Social Finance Fund
- the Supporting Black Canadian Communities Initiative
- the Black-Led Philanthropic Endowment Fund (led by the Minister of Diversity, Inclusion and persons with Disabilities)
- the New Horizons for Seniors Program
- the Age Well at Home initiative
- the Early Learning and Child Care
- the Indigenous Early Learning and Child Care
- the Federal Anti-Racism Secretariat
- the Equitable Access to Reading Program
Learning Branch
The Learning Branch helps make post-secondary education and apprenticeship training more affordable and accessible to all Canadians. The Branch also builds a culture of volunteer service for youth to gain leadership and other skills while making an impact on communities across Canada. Specifically, the Branch helps families save early for their children's post-secondary education through education savings benefits, provides grants and loans and repayment assistance to students and apprentices in need, supports students in the afterschool space and provides non-financial support (for example, tutoring and mentoring) aimed at helping students succeed in their studies and transition to post-secondary education or the labour market.
The Branch also promotes civic engagement among young people through access to meaningful volunteer opportunities.
The major programs managed by the Branch are the Canada Student Financial Assistance Program, the Canada Education Savings Program, the Supports for Student Learning Program, and the Canada Service Corps.
Skills and Employment Branch
The Skills and Employment Branch works with partners, including provincial and territorial counterparts, industry sectors, and post-secondary institutions, to support employers and helps Canadians access the skills and employment supports they need to fully participate in a changing labour market and contribute to growth and innovation. It achieves this by providing programs and initiatives that promote skills development, labour market participation and inclusiveness. Specifically, these programs seek to build a skilled labour force as well as an inclusive and efficient labour market by removing barriers to skills development and employment and supporting lifelong learning.
The Branch also offers programs to support an efficient labour market by facilitating the integration of skilled newcomers, the mobility of workers across Canada, the dissemination of labour market information, and a suite of Indigenous labour market programs to help reduce the skills and employment gaps between Indigenous and non-Indigenous people. The Branch also provides strategic advice and coordination in advancing Indigenous reconciliation across all departmental initiatives. In addition, the Branch is responsible for programs that provide temporary income support to eligible unemployed workers.
Major programs managed by the Branch include:
- the Canadian Apprenticeship Strategy
- the Employment Insurance Program
- the Enabling Fund for Official Languages Minority Communities
- the Foreign Credential Recognition Program
- Future Skills
- Indigenous Skills and Employment Training Program
- Labour Market Transfer Agreements
- Job Bank and Labour Market Information
- Opportunities Fund for Persons with Disabilities
- Red Seal Program
- Sectoral Workforce Solutions Program
- Sustainable Jobs Training Fund
- Skills for Success Program
- Skills and Partnership Fund
- Student Work Placement Program
- Youth Employment Skills Strategy Program
Strategic and Service Policy Branch
The Strategic and Service Policy Branch undertakes analysis and develops strategic policy and advice on key economic, social, and service aspects of the ESDC mandate. This involves horizontal coordination and integration of research, and policy development and implementation across the portfolio.
Specific policy development and implementation initiatives include: Canada's Poverty Reduction Strategy; the United Nations 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals; and the National School Food Policy and work towards a national school meal program. The Branch is also the focal point for:
- reporting and advice on Ministers' mandate-letter commitments
- Cabinet and regulatory affairs
- international and intergovernmental relations
- policy advice, research capacity and overall research coordination within the portfolio on economic, social and service delivery fields
- supporting government and departmental governance on strategic service-related issues
- program evaluation
- performance measurement
- expertise on Gender-based Analysis Plus
- expertise on the Part VII of the Official Languages Act
- horizontal coordination and support in research governance, planning and dissemination processes
- enterprise services such as change management and business architecture to support the ongoing evolution and transformation of programs and services;
- portfolio-wide strategic planning and reporting
- medium-term planning
In addition, the Branch houses the ESDC Innovation Lab that fosters a culture of innovation and experimentation in the Department, and the Transformation Hub, which brings policy and programs together to accelerate the design and delivery of client-centric solutions.
ESDC Enablers
Internal Audit and Enterprise Risk Management Branch
The internal audit function supports the Department by providing independent, objective assurance and advisory services. Internal audit seeks to assess and improve the adequacy and effectiveness of risk management, control, and governance processes within the Department.
The internal audit function also provides liaison services with the Office of the Auditor General and other assurance providers.
The function of enterprise risk management provides management with a systematic process, supported by a risk culture, to assess, communicate and manage all types of risks at a level appropriate to the organization's risk profile. Enterprise risk management takes risk management beyond functional, program or policy areas and allows for risk information to be incorporated into governance deliberations and strategic and operational decisions, including those related to resource allocation.
Chief Data Officer Branch
As the Department's newest enabling service branch, the Chief Data Officer provides direction and leadership for the innovative, secure, and ethical management and use of data and analytics. The Chief Data Officer Branch works with stakeholders across the organization to implement ESDC's Data Strategy and drive towards a future state enterprise data ecosystem where data users are empowered by access to properly contextualized and curated data at the right time to meet the needs of our clients and improve programs and services for all Canadians. Our key initiatives and services include:
- leading the development and implementation of ESDC's Data Strategy
- management of ESDC's data portfolio
- data infrastructure and program management, including enablement of appropriate access through ESDC's Data Foundations Platform and open data;
- enterprise data governance and stewardship
- guidance, oversight and support for the innovative and responsible use of AI and advanced analytics tools and methods
- support for organizational change through data literacy, engagement, and awareness
Chief Financial Officer
In order to ensure an environment of fiscal responsibility, compliance and accountability, the Chief Financial Officer provides functional direction, guidance and leadership for the management of the Department's financial resources and systems. This includes:
- strategic multi-year resource planning
- management, and reporting
- corporate accounting
- reporting, and financial statements
- the administration of the corporate real estate portfolio property
- financial system maintenance
- the stewardship of corporate investments and procurement
- centre of expertise for project management
Corporate Secretariat
The Corporate Secretariat is responsible for the administration of the Access to Information Act, the Privacy Act, Part 4 of the Department of Employment and Social Development Act related to Protection of Personal Information, the Departmental Policy on Advisory Bodies, and the Departmental Policy on Privacy Management. The Corporate Secretariat also supports the Department by providing services, advice and assistance on domains related to:
- Parliamentary Affairs
- Access to Information and Privacy Management
- Governance and Executive Committees
- Ministerial and Executive Briefings
- Ministerial and Executive Correspondence
- Governor in Council appointment frameworks and selection processes
Human Resources Services Branch
The Human Resources Services Branch contributes to ESDC as an inclusive, accessible, healthy, and productive organization by attracting and retaining diverse talent aligned with business needs, by developing people, and by fostering a safe, healthy, and productive workplace.
To achieve these goals and with the vision to drive the employee experience at ESDC to be the best in government through seamless, digital, inclusive, and user-centric services, the Branch is committed to enabling and supporting a strengthened ESDC workforce, enabling an ESDC workplace that supports well-being and inclusion, and modernizing Human Resources programs and services.
Innovation, Information and Technology Branch
The Innovation, Information and Technology Branch is the digital services enabler for the whole department. The Branch provides information and technology services to the Department, covering our citizen-facing services, key departmental business systems, and the technologies used by all employees. As one of the largest departments in the federal government, ESDC has a diverse and aging technology base, which the Branch is actively sustaining, modernizing, and transforming in collaboration with partner organizations across the Department and the Government, including the Canadian Digital Service.
Legal Services Branch
The Legal Services Branch provides legal services to support the core operations and key initiatives of the Department. The services provided include legal advice on program statutes and policies administered by the Department; advice in relation to the development of policy and legislative or regulatory proposals; and representation of the Department before boards, administrative tribunals, and courts.
Public Affairs and Stakeholder Relations Branch
The Public Affairs and Stakeholder Relations Branch is the communications branch of ESDC. The Senior Assistant Deputy Minister of this branch is the Head of Communications for the Department and is responsible for upholding the Government of Canada's Policy on Communications and Federal Identity and the Directive on the Management of Communications.
The Branch serves as the focal point for strategic and operational communications advice, products and services and supports portfolio Ministers in their roles as principal spokespersons for the Department and Deputy Heads in their roles as heads of the institution. Through its networks and channels, the Branch works closely with central agencies (such as the Privy Council Office, Treasury Board Secretariat and Finance Canada) for communication direction, guidance and approval.
The Branch is a full-service communications branch that offers professional communication services, including:
- internal and strategic communications
- events, marketing and advertising
- stakeholder relations
- public opinion research
- video and creative services
- social media
- media relations
- speech writing
- linguistic services
Labour Program
Policy, Dispute Resolution, and International Affairs Branch
The Policy, Dispute Resolution and International Affairs Branch leads policy development on labour issues affecting federally regulated industries in Canada. The Branch manages the Government of Canada's relationships with its international, federal, provincial and territorial partners, and with unions and employers. It provides mediation and conciliation services to unions and employers in the federally regulated private sector.
The Branch also works to promote respect for international labour standards with Canada's international partners and makes connections with employers, unions and a wide array of stakeholders and partners on labour policy issues.
Compliance, Operations and Program Development Branch
The Compliance, Operations and Program Development Branch provides a strategic vision for program operations and service delivery. It leads the administration of labour legislation and regulations in the areas of workplace safety, labour standards, employment equity, and federal workers' compensation. It also ensures national consistency in program delivery and works to modernize services to strengthen accountability, results, and performance along with other Labour Program business lines.
Strategic Integration and Governance Directorate
The Strategic Integration and Governance Directorate provides corporate management advice and support to the Labour Program and ensures strategic alignment and integration across the Labour Program and the Department.
Service Canada Branches
Service Canada Transition Office
The recently established Service Canada Transition Office supports the Service Canada Chief Operating Officer and Service Canada's senior leadership team in implementing a coordinated approach to improving service delivery in a client-centric, accessible, and timely fashion across a variety of transition-related activities including the Service Delivery Network (SDN) project, and the Benefits Delivery Modernization (BDM) Programme.
Integrated Client Service Delivery Organization
The Integrated Client Service Delivery (ICSD) organization is responsible for day-to-day integrated service delivery, execution of Integrated Service Strategy and Operations (ISSO) strategies, and cultivation of the employee experience.
ICSD oversees the implementation of the SDN business changes while ensuring that front-line employees continue to receive the support they need to deliver high-quality services to clients. ICSD is responsible for the largest share of employees and is focused on client-facing functions.
ICSD organization consists of:
- Service Delivery Management works across multiple channels and physical locations within their respective workforce, consistently following national practices and processes, and achieving SDN service objectives via:
- Service Delivery Management - ATL Region
- Service Delivery Management - ON Region
- Service Delivery Management - QC Region
- Service Delivery Management - WT Region
- Business Readiness Strategies and Implementation oversees change management strategies executed consistently across the regions, and ensures that the consolidated level of change is manageable across the SDN to maximize adoption.
- People Management Integrated Services oversees human resource practices and initiatives executed consistently across the SDN and supports key SDN human resource activities.
Integrated Services Strategy and Operations Branch
The ISSO Branch has an overarching mandate to ensure that Canadians receive reliable and accessible services. It includes three branches focused on service design and reporting, workload and workforce management, and the provision of integrated expertise to the SDN.
These 3 distinct branches work closely together, in partnership with regional delivery networks, on the design, development, delivery, departmental readiness, and continuous improvement of services for Canada's largest statutory benefit programs, including EI, CPP (including CPP-Disability), and OAS, as well as the specialized call centre services, appeals and quality management services. These teams work closely with colleagues and partners across the Department and the Government of Canada to align policy direction with effective operations and ensure clients have access to the programs and services to which they are entitled.
ISSO is also responsible for delivering new service offerings and service delivery partnerships, such as the Canadian Dental Care Plan, the Canadian Passport Program, and the Canadian Disability Benefit, as well as lead improvement projects, such as the CPP enhancement and the implementation of the EI Board of Appeal, which will reform the EI appeal process and establish the Board of Appeal Secretariat to be housed in ISSO.
The ISSO is the strategic lead for departmental efforts to ensure all eligible individuals are receiving the benefits for which they are eligible, including Canada's most vulnerable populations. This effort, referred to as Reaching All Canadians, is an initiative to remove barriers preventing clients from accessing federal government benefits and services. ISSO also supports the Department in enhancing the accessibility of its programs and services and in responding to the obligations of the Accessible Canada Act and the Public Service Accessibility Strategy through its Centre of Expertise for Accessible Client Service.
Integrity Services Branch
The Integrity Services Branch (ISB) protects the Department's most important programs and benefit services - Employment Insurance (EI), Canadian Pension Plan (CPP) and Old Age Security (OAS) from error, fraud and abuse by preventing, detecting and addressing wrongdoing through the use of compliance reviews, investigations, business intelligence, predictive analytics, root cause analyses and fraud risk assessments. This contributes to the long-term sustainability of the programs offered by the Government of Canada.
ISB is the policy centre for identity management, by providing registration and authentication services, managing the operations processing and quality management of the Social Insurance Number (SIN) program, and providing a leadership role on information sharing agreement with provinces and territories.
ISB is responsible for supporting internal integrity, emergency management, business continuity and corporate security. ISB promotes the security and the safety of departmental personnel, visitors, information, and assets, oversees the security clearance process of all employees, as well as manages unauthorized accesses and log monitoring in the corporate system and a complementary internal risks program. ISB ensures the Department continues to deliver services to Canadians in the event of security incidents, disruptions, natural disasters, or emergencies.
Program Operations Branch
The Program Operations Branch (POB) leads the management and delivery of core ESDC grants and contributions programs, through a national delivery centre and a regional network, and 6 ministerial portfolios, including:
- Labour and Seniors
- Families, Children, and Social Development
- Diversity, Inclusion and Persons with Disabilitie
- Women and Gender Equality and Youth
- Employment, Workforce Development and Official Languages
- Citizens' Services
POB is also responsible for managing and overseeing the Work-Sharing Program. POB plays an important role in the grants and contributions lifecycle, from supporting the design, through launching of call for proposals, screening and assessing, and negotiating agreements with clients.
The Branch also leads modernization initiatives as well as interdepartmental grants and contributions engagement. It conducts client experience research by collecting important feedback on how clients experience and evaluate the services of the Department, which allows the Department to understand the interactions, challenges, and expectations of client organizations. Applied research is also conducted to ensure that we understand barriers to access programs, to reduce bias in all phases of the lifecycle, and to ensure that we are meeting and exceeding client expectations.
In addition to providing horizontal support and functional direction to Delivery units, POB also supports the management, oversight, and administration of grants and contributions by operating the Grants and Contributions Centre of Expertise and by managing the Common System for Grants and Contributions and a variety of other client-facing IT systems.
In 2022 to 2023, ESDC managed a budget of $3 billionFootnote 4 in grants and contributions. See annex A for the current list of ESDC programs and initiatives.
Temporary Foreign Worker Program Branch
The Temporary Foreign Worker (TFW) Program Branch is responsible for delivering the TFW Program, which enables Canadian employers to fill labour and skills shortages on a temporary basis when Canadians and permanent residents are not available. The TFW Program also seeks to balance the needs of employers with the protection of temporary foreign workers while they are in Canada.
The TFW Program is designed to be responsive to changes in the labour market and incorporates a Labour Market Impact Assessment, which requires prospective employers to demonstrate that the entry of temporary foreign workers is in line with Canadian labour market needs, and that the employer and job offer are legitimate. The program is a primary source of seasonal labour in Canada, particularly in the agricultural sector, and plays a key role in ensuring domestic food security.
The TFW Program Branch is directly responsible for leading program policy development, processing and reviewing Labour Market Impact Assessment applications, issues management, and, through inspection activities, helping to ensure that employers are compliant with requirements and that temporary foreign workers are protected. Through the established governance, the TFW Program Branch also works closely with stakeholders, including: the provinces and territories who hold jurisdiction over labour and housing standards for most sectors; Immigration, Refugees and Citizenship Canada who determines eligibility for work permits; the Canada Border Services Agency who assesses admissibility at ports of entry, and issues work permits; and, external partners (for example, employers, immigration consultants, migrant support worker organizations, academics, and source nations) to support program administration.
The TFW Program Branch is also responsible for the Migrant Worker Support Program, a contribution program that aims to support migrant workers in Canada to learn about and exercise their rights.
Canadian Digital Service
Since 2017, the Canadian Digital Service (CDS) has been focused on empowering government to serve people better. In July 2023, following the announcement of a new Minister of Citizens' Services, CDS moved from the Treasury Board of Canada Secretariat, to Service Canada, placing CDS where it can have significant impact.
With this move, CDS has expanded its focus on service delivery excellence with the addition of the Chief Client Experience Office for Service Canada, and consolidated efforts to deliver a seamless sign-in experience for government service with the Digital Credentials Program Office joining the organization in 2024.
Having completed a strategic alignment, CDS is focusing its work on 4 missions described in the CDS Strategic Vision 2024 to 2027:
- easy access to government services for all people and businesses
- human-centred client experiences focused on solving whole problems
- effective, efficient, and trustworthy services enabled by data and technology
- empowering people to deliver
The Client Experience Office's mandate is to drive the revamping of Service Canada's service design and delivery by putting clients and their needs at the centre. It does so by offering a variety of services such as:
- client experience service strategy
- user research and client feedback analysis
- service design
- Rapid usability testing
- digital product development
- impact measurement and behavioural science data analytics
The Client Experience Office's top priorities are to identify opportunities to lessen the burden for clients in accessing benefits and services and to recognize clients' life journeys and emotional needs in the design and delivery of services so that client expectations are met across channels.
Placing Canadians at the core of the design and delivery of new and existing services will enable clients who prefer to self-serve digitally to do so successfully and free up resources for those most in need of additional support. This ultimately increases client satisfaction and leads to efficiencies that reduce operational costs for the department.
Benefits Delivery Modernization Programme
The BDM Programme is the largest transformation initiative ever undertaken by the Government of Canada and one of the government's highest priorities. The mandate of BDM is to improve the service delivery of OAS, EI and CPP benefits and modernize the underlying information technology systems.
The BDM Programme will deliver a world-class service experience in a time of rapidly changing expectations by updating aging infrastructure, policies and systems, and by equipping employees with updated tools to better serve clients. The BDM-SDN will also oversee the implementation of Service Canada's new organizational model. The SDN will work as a fully integrated omnichannel structure, supported by centres of expertise and committed to delivering a seamless client experience, whether they choose to visit in person, by phone or online. This new SDN is at the core of Service Canada's transformation.
The BDM programme is a multi-year, multi-phase initiative that will make the next generation of benefits processing capable of addressing dynamic client expectations and a changing business and economic environment. The introduction of new and enhanced technological capabilities will enable further automation and rapid adaptability to economic and policy changes. BDM will design modernized business processes, introduce modern application solutions, incorporate progressive leading-edge technologies and methods, and identify policy and legal constraints to improve service delivery across OAS initially, followed by EI and, over time, to CPP and potentially spillover to other Government of Canada services, as appropriate.
Service Canada Regions
Service Canada Regions support the Department in delivering on key commitments and in responding to the unique service delivery needs of citizens in the areas they serve. Regional offices are critical to the delivery of the Department's services, operating an extensive network of Service Canada centres, Passport Service sites, outreach services, specialized call centres and processing centres. Service Canada delivers services to Canadians in person, online and by phone.
As of March 2024, Canadians have access to services at 600 in-person points of service across the country, including:
- 317 Service Canada Centres
- 249 scheduled outreach sites
- 19 Service Canada Centres Passport Service sites
- 15 Service Delivery Partner sites
As part of the Community Outreach and Liaison Services, staff travel to predetermined locations, typically in rural or remote areas that are otherwise underserved, to raise awareness, guide clients through online services and forms and help clients access services and benefits they are entitled to. Through the Indigenous outreach program, Service Canada builds and maintains relationships with all on-reserve, remote and northern Indigenous communities, and engages with these communities at least once annually to offer services. In 2023 to 2024, outreach teams from Service Canada regions engaged with 714 Indigenous communities and through outreach activities completed 8,555 service requests for individuals from these communities.
In delivering the full mandate of the Service Canada vision and recognizing that, the face of the client also includes communities, employers, unions and associations, Service Canada Regions apply an integrated service delivery strategy. This ensures effective and efficient service delivery, simplifying the multitude of government services through a collective approach, resulting in increased accessibility and ease with which clients can access government programs and services regardless of where they live. In addition, Service Canada Regions engage in multi-jurisdictional partnerships, informed by the labour market and socio-economic intelligence, ensuring best reach to all Canadians, understanding where programs are most needed and how services should be delivered.
Assistant Deputy Minister (Atlantic Region)
The Atlantic Region covers 4 provinces:
- New Brunswick
- Nova Scotia
- Prince Edward Island
- Newfoundland and Labrador
The Atlantic Region has a combined area of 504,320 km² and serves a population of 2.5 million. The Region includes over 4,500 employees and provides services to Canadians through:
- 57 in-person sites (including 3 consolidated passport centres)
- 40 Benefits processing locations (EI, CPP, OAS, apprenticeship grants, SIN and Social Insurance Register (SIR)
- 30 Integrity Services locations
- 20 Grants and Contributions program locations
- 3 TFW Program locations
The national Social Insurance Number Registry for the country is also located in the Atlantic.
Assistant Deputy Minister (Ontario Region)
The Ontario Region Service Delivery Network covers an area of 1.076 million km² and serves a population of 15.49 million. The Region includes over 9,500 employees with the following points of presence:
- 1 Regional Headquarters (all regional business lines)
- 97 Points of Presence - Citizen Service Network (Service Canada Centres and Passport Centres)
- 10 Benefit Service Delivery Hubs
- 5 Contact Centres (EI and Pensions)
- 1 Integrity Service Delivery Hub
- 1 Program Service Delivery Hub
- 1 Passport Service Delivery Hub
Ontario Region provides a coordinated, integrated, and seamless service experience to clients, communities and Labour Market Partners.
Assistant Deputy Minister (Quebec Region)
The Quebec Region covers an area of 1.668 million km² and serves a population of 9 million. The Region includes over 6,700 employees with the following points of presence
- 6 EI Processing Centres
- 1 OAS Processing Centre
- 4 Program Operations Centres
- 1 Passport Processing Centre
- 1 Passport Printing Centre
- 1 administrative Centre
In the Region, direct service sites available for citizens include:
- 75 Service Canada Centres, 3 of which are consolidated Service Canada Centres and Passport Offices
- 18 regular Mobile Service Sites
- 4 dedicated Passport Service Centres
- 4 call centres (for passport, Canadian Dental Care Plan, EI and OAS)
Assistant Deputy Minister (Western Canada and Territories Region)
The Western Canada and Territories Region covers 4 provinces and 3 territories:
- British Columbia
- Alberta
- Saskatchewan
- Manitoba
- Yukon
- Northwest Territories
- Nunavut
It is the largest region in terms of size, with an area of 6.1 million km² and serves 12 million people representing 30% of Canada's total population. The Region includes over 7,200 employees providing services to Canadians through:
- 246 Citizen Services Points of Presence
- 92 Service Canada Centres
- 128 Scheduled Outreach Sites
- 15 Government of Northwest Territories Partnership Sites
- 6 Integrated Service Canada Centres-Consolidated Sites
- 5 Passport Sites
- 1 Passport Processing and Printing Site
- 14 Benefits Delivery Operations Centres
- 6 EI Processing Sites
- 3 Pensions Processing Sites
- 4 Call Centre Sites (EI, Employer Contact Centre and Pensions)
- 1 Specialized Processing Centre
Commissions, Tribunals, Councils and Committees
Canada Employment Insurance Commission
The Canada Employment Insurance Commission plays a leadership role, with ESDC, in overseeing the administration of the EI program. For more than 80 years, this tripartite organization has included representation from business, labour and the Government of Canada.
The Commission was first established in 1940 as the Unemployment Insurance Commission with the introduction of the Unemployment Insurance scheme. Its authority originates from the Department of Employment and Social Development Act and from the Employment Insurance Act.
Members
The Commission has 4 members, 3 of whom are voting members, representing the interests of government, workers and employers.
The EI Commissioner for Workers and the EI Commissioner for Employers are appointed by the Governor in Council for terms of up to 5 years. They are mandated to represent and reflect the views of their respective constituencies.
The Chairperson and Vice-Chairperson are respectively the Deputy Minister and Senior Associate Deputy Minister of ESDC, who represent the interests of the Government. The Vice-Chairperson votes on decisions only if the Chairperson is unavailable.
Services and Information
The main statutory function of the Commission is to administer the Employment Insurance Act. In practice, many of the day-to-day duties of the Commission have been delegated to ESDC officials.
The Commission has the legislated mandate to annually monitor and assess the EI program. In this context, the Canada Employment Insurance Commission is responsible for:
- overseeing a research agenda for the annual EI Monitoring and Assessment Report, including the impact and effectiveness of employment benefits and support measures
- delivering the report to the Minister by fiscal year end, for tabling in Parliament
The Commission also has statutory responsibilities in the following areas:
EI Policy and Regulations
The Canada Employment Insurance Commission, under the authority of the Employment Insurance Act:
- reviews and approves policies related to EI program administration and delivery
- makes regulations, with the approval of the Governor in Council
Financial Transparency/Rate Setting
The Canada Employment Insurance Commission:
- commissions an EI premium report from the Senior Actuary and prepares a summary report;
- delivers both reports to the minister of ESDC and the minister of Finance for tabling in Parliament;
- sets the annual EI premium rate according to the projections of the Senior Actuary; and
- sets the annual maximum insurable earnings according to the legislative requirement.
EI Appeals
The EI Appeals Committee seeks advice from both Commissioners, for Workers and for Employers, before proceeding with respect to judicial reviews or appeals to the Federal Court, the Federal Court of Appeal or the Supreme Court of Canada.
Both Commissioners, for Workers and for Employers, sit on a committee with the chairperson of the Social Security Tribunal and are consulted by the Minister before recommending to the Governor in Council any person for appointment as a member to the EI section of the Tribunal.
Additionally, the Canada Employment Insurance Commission has authority to perform duties and functions in relation to, but not limited to:
- making regulations, with the approval of the Governor in Council, regarding the registration for, use of and periods of validity of the SIN
- overseeing delivery of pan-Canadian programming activities under Part II of the Employment Insurance Act
- approving amendments to provincial and territorial funding agreements under Part II of the Employment Insurance Act
- approving Work-Sharing agreements of more than $600,000
- employment services
- developing and using labour market resources
- performing duties and functions as directed by the Minister and/or the Governor in Council
Financial profile
The operations of the Commission are funded from the EI Operating Account, for which there is no set financial profile as EI is a statutory program.
Accessibility Standards Canada
Accessibility Standards Canada was established under the Accessible Canada Act. It is a departmental corporation that is part of the ESDC portfolio. Its mandate is to help make Canada a place without barriers to accessibility, and it accomplishes its mandate through, among other things:
- the development and revision of accessibility standards
- the recommendation of accessibility standards to the Minister
- the provision of information, products and services in relation to the accessibility standards that it has developed or revised
- the promotion, support and conduct of research into the identification and removal of barriers and the prevention of new barriers
- the dissemination of information, including information about best practices, in relation to the identification and removal of barriers and the prevention of new barriers
The accessibility standards developed by Accessibility Standards Canada will set out how the following bodies can prevent, identify and remove barriers to accessibility:
- federal private-sector organizations
- Government of Canada departments and agencies
The organization's Board of Directors:
- sets its strategic direction
- oversees its activities
- provides advice to its Chief Executive Officer, a Governor in Council appointee
The majority of the directors are persons with disabilities and reflect the diversity of Canadian society.
Accessibility standards will be published and submitted to the Minister of Employment, Workforce Development and Official Languages. The Minister may consider making them mandatory by adopting them into regulations. Standards can be legally enforced only if they become regulations.
Social Security Tribunal of Canada
The Social Security Tribunal of Canada is a federal institution that is part of the ESDC portfolio. They operate at arm's length from the Government of Canada.
It is an independent administrative tribunal that makes quasi-judicial decisions on appeals related to the Employment Insurance Act, the Canada Pension Plan, and the Old Age Security Act. The Social Security Tribunal of Canada is independent in making its decisions, but it is part of the executive branch of government, not the court system.
Canada Industrial Relations Board
The Canada Industrial Relations Board (CIRB) is an independent, representational, quasi-judicial tribunal responsible for the interpretation and administration of Part I (Industrial Relations) of the Canada Labour Code, and certain provisions of Part II (Occupational Health and Safety) and Part III (Labour Standards). The CIRB is also responsible for the interpretation and administration of Part II (Professional Relations) of the Status of the Artist Act and appeals under the Wage Earner Protection Program Act.
The Board's mandate is to contribute to and promote a harmonious industrial relations environment in the federally regulated sector, while also ensuring compliance with health and safety legislation and adherence to minimum employment standards in federal workplaces.
In order to fulfill its mandate, the CIRB provides a variety of dispute resolution services. It adjudicates matters where necessary, but it also focuses on providing mediation assistance at all stages of a proceeding to proactively seek a resolution of matters that best meets the needs of the parties. Through this approach, the CIRB supports labour and management as well as artists and producers in improving their workplace and professional relationships.
Since November 1, 2014, the CIRB obtains its support services from the Administrative Tribunals Support Service of Canada. This service was created to consolidate the provision of support services to 11 administrative tribunals, including the CIRB, into a single, integrated organization. Applications, complaints and ministerial referrals are filed, managed and dealt with independently by the CIRB through the application of its regulations, policies and procedures.
Canadian Centre for Occupational Health and Safety
The Canadian Centre for Occupational Health and Safety (CCOHS) is governed by a tripartite council representing governments (federal, provincial and territorial), employers and labour unions, which assists in delivering a trustworthy and complete occupational health and safety service and ensures that the information CCOHS disseminates is unbiased.
CCOHS has an established history of collaborating with many Canadian and international partners. Projects with leading workplace health and safety organizations in Canada have expanded the quality and quantity of resources and programs available to workers and employers across the country.
Work with international partners, including the World Health Organization and the European Union, has helped to advance health and safety in the workplace on a global level. These partnerships, in addition to being a Collaborating Centre of World Health Organization through the Pan American Health Organization, allow CCOHS to provide workplaces in Canada with information from international sources and to share our own knowledge and expertise in return.
National Seniors Council
The National Seniors Council (NSC) engages with seniors, stakeholders, and experts to provide advice to the Government of Canada on current and emerging issues and opportunities related to the health, well-being and quality of life of seniors. The NSC has a maximum of 12 members, including the Chairperson, who are appointed by the Governor in Council on the recommendation of the Minister of Seniors and the Minister of Health.
Work priorities are determined by the Ministers based on NSC members' recommendations. The NSC completed its 3-year work plan (2018 to 2021) focusing on 4 key priorities, including addressing financial crimes and harms against seniors, developing a seniors policy lens, examining potential objectives and elements of a national seniors strategy and identifying measures to counteract ageism by shifting the public discourse. The Council has also provided advice on issues emerging from or highlighted by the COVID-19 pandemic and seniors.
In 2022, the Gouvernement du Canada directed the NSC to serve as an expert panel to examine measures that could further support Canadians to age at home or in their community, as part of a commitment in the Minister of Seniors mandate letter (2021). From 2022 to 2023, the NSC reviewed literature, conducted an online public survey, hosted virtual roundtables with stakeholders and individuals with lived and living experience and held a series of key informant interviews with experts. As a result, the NSC submitted a final report to the Minister of Seniors and the Minister of Health, titled Supporting Canadians Aging at Home: Ensuring Quality of Life as We Age (2024). The findings and recommendations in the report provide insights into the services, supports, strategies, and solutions that make it possible to age at home in Canada and achieve or maintain quality of life as people age.
The NSC is now focusing at determining their next work priorities.
National Advisory Council on Poverty
As part of Opportunity for All - Canada's First Poverty Reduction Strategy, the Government introduced the National Advisory Council on Poverty in
August 2019. The mandate of the Advisory Council is set in the Poverty Reduction Act and is to:
- provide advice to the Minister of Families, Children and Social Development on programs and activities that support poverty reduction in Canada
- track and report on progress on poverty reduction efforts through an annual report that will be tabled in Parliament
- continue a national dialogue with Canadians on poverty including the academic community and other experts, Indigenous persons, and persons with lived expertise of poverty
The Advisory Council is currently made up of 10 members from diverse backgrounds (for example, individuals with lived expertise, leaders, experts and practitioners that have worked extensively in the field of poverty reduction) including a Chairperson and member with particular responsibilities for children's issues who are full-time members.
The Advisory Council's first annual report, entitled Building Understanding: The First Report of the National Advisory Council on Poverty was tabled in Parliament on February 23, 2021.
On December 10, 2021, the Honourable Karina Gould, Minister of Families, Children and Social Development, tabled in Parliament the Advisory Council's second annual report entitled Understanding Systems: The 2021 report of the National Advisory Council on Poverty, and their third report, Transforming our Systems: the 2022 report of the National Advisory Council on Poverty, on October 17, 2022.
Blueprint for Transformation: the 2023 Report of the National Advisory Council on Poverty was tabled on October 30, 2023. Their fifth report will be tabled in the fall 2024.
National Advisory Council on Early Learning and Child Care
As one of several levers supporting the success of a Canada-wide Early Learning and Child Care (ELCC) system, Budget 2021 committed to establish a National Advisory Council on ELCC to provide third-party expert advice to ESDC in support of the Minister of Families, Children and Social Development and serve as a forum for consultation on issues and challenges facing the ELCC sector.
On November 24, 2022, the federal government announced the creation of the National Advisory Council on ELCC, composed of 16 members, including a full-time Chair and a senior official from ESDC who serves as an ex-officio member. The Council includes advocates, practitioners, academics and caregivers from across the ELCC sector and reflects Canada's geographic, cultural, and linguistic diversity.
Policy Horizons Canada
Policy Horizons Canada uses foresight to help the Government of Canada develop future-oriented policy and programs that are robust and resilient in the face of disruptive change by:
- analyzing the emerging policy landscape, the challenges that lie ahead, the opportunities opening up
- engaging in conversations with public servants and citizens about forward-looking research to inform their understanding and decision-making
- building foresight literacy and capacity in the public service
Policy Horizons Canada's mandate is government-wide. It reports to the Deputy Minister of ESDC.
A Deputy Minister Steering Committee, chaired by the Deputy Minister of ESDC and the Deputy Secretary to the Cabinet (Plans and Consultations) of the Privy Council Office provides Horizons with oversight, direction and guidance.
Federal-Provincial-Territorial Relations
The Department's mandate covers a number of areas of shared intersecting jurisdictions with the provinces and territories.
Forum of Labour Market Ministers
The Forum of Labour Market Ministers is a multilateral federal, provincial and territorial collaborative forum that promotes discussion and cooperation on labour market matters of common interest. Federal, provincial and territorial governments work cooperatively to ensure that Canada has a skilled, adaptable and inclusive workforce that supports the competitiveness of the Canadian economy. The Forum's mandate, which is focused on skills and training, is advanced through work in areas including:
- improving labour market participation of equity deserving groups
- promoting program complementarity and improving the exchange of information and data of federal, provincial and territorial programs
- improving labour mobility
- identifying and testing new approaches to encourage employer supported training.
The federal Minister of Employment, Workforce Development and Official Lanquages co-chairs the Forum with a provincial-territorial co-chair which rotates on a 2-year basis.
Federal-Provincial-Territorial Ministers Responsible for Social Services
The Forum of Federal-Provincial-Territorial (FPT) Ministers Responsible for Social Services was established to promote inter-jurisdictional discussion, provide timely outcome-oriented policy options, and encourage intergovernmental cooperation on social services issues. This covers areas such as poverty reduction, persons with disabilities, income support, social innovation, and Indigenous children and youth in care, as well as data and research relating to these areas. In addition, Canada's implementation of the 2030 Agenda and its work domestically, led by ESDC, to advance the 17 Sustainable Development Goals is discussed in this forum.
The Forum operates at the Ministerial and Deputy Minister levels, and is supported by committee work conducted at the officials' level. At the Ministerial level, provinces and territories are generally represented by their respective ministers who have the primary mandate for social services; in some cases, other ministers may participate if there is a specific link to their mandate (for example, there may be a separate minister with a mandate for persons with disabilities).
The federal Minister of Families, Children and Social Development co-chairs the Forum with a provincial/territorial (P/T) minister, which rotates every 2 years. The Northwest Territories Minister of Health and Social Services is the current P/T co-chair, until December 2024, with Prince Edward Island taking on this role as of January 2025.
The Forum of Deputy Ministers Responsible for Social Services supports the Ministers Responsible for Social Services Forum and facilitates partnerships aimed at leveraging strategic opportunities to address challenging social issues. Members work collaboratively with P/T governments on key policy development issues, share information, and best practices to support FPT alignment on existing and emerging issues of mutual concern. The Forum is also involved in establishing bilateral FPT information and data sharing agreements to support program administration and delivery, particularly in respect of income support and related social services, and provides a space to establish linkages among jurisdictions and among other intergovernmental fora on crosscutting issues.
Federal-Provincial-Territorial Forum of Ministers Most Responsible for Early Learning and Child Care
The FPT Forum of Ministers Most Responsible for Early Learning and Child Care (ELCC) serves as a table for Ministers to discuss common priorities and issues of shared interest in the immediate and long-term, including information sharing, best practices, and potential opportunities for further discussion and collaboration on ELCC to improve the lives of children and families across Canada.
The Forum may also share information about work undertaken collaboratively with Indigenous communities and organizations towards developing culturally appropriate early childhood education. The Forum is supported by the FPT Deputy Ministers Steering Committee and the FPT Officials Working Groups. The Ministerial Forum meets on an annual basis.
This forum is in alignment with the 2017 Multilateral ELCC Framework and recognizes that P/T governments have primary responsibility and authority for the design and delivery of ELCC systems in their jurisdiction. The Forum also recognizes that federal, provincial and territorial governments have important roles to play, and provide investments to support the ELCC needs of families, including supporting ELCC for Indigenous children and families.
Forum of Federal-Provincial-Territorial Ministers Responsible for Seniors
The Forum of FPT Ministers Responsible for Seniors meets to discuss issues of importance to seniors, share information on seniors' well-being, and undertake collaborative initiatives to advance issues of common concern to seniors, including, where possible, in collaboration with other FPT fora.
The federal minister responsible for the seniors' portfolio occupies the federal co-chair role. The P/T co-chair is identified following each in-person ministers' meeting, usually every 12 to 18 months, among P/T ministers responsible for their governments' seniors' portfolio.
A FPT Committee of Deputy Ministers and a F-P/T Committee of Officials support the work of the Forum. The Seniors and Pensions Policy Secretariat, Income Security and Social Development Branch in ESDC manages the FPT Seniors Forum's Secretariat. The Forum's current work priorities include examining the socio-economic impact of ageism, the role of technology to enhance aging in place, senior abuse during the pandemic and beyond, and supportive housing for a diverse senior population.
Federal-Provincial-Territorial Ministers Responsible for Labour
A key means by which the federal Minister of Labour engages with the provinces and territories is by co-chairing annual FPT meetings of Ministers responsible for Labour. The ministers' meeting is an opportunity for ministers to discuss issues of mutual interest and consider approaches that address domestic and international workplace matters of importance to Canadians.
The annual meeting of ministers is normally held in early to mid April. If there are labour matters of mutual interest requiring discussion in between annual meetings, FPT ministers may meet on an ad hoc basis. The federal Minister of Labour co-chairs on a permanent basis, while the P/T co-chair rotates among jurisdictions.
The most recent annual meeting of FPT Ministers responsible for Labour meeting took place on April 5, 2024, in Richmond, British Columbia. The topics of discussion included the possible ratification of International Labour Organization Convention C155, the Occupational Safety and Health Convention, 1981, occupational health and safety harmonization, and body type appropriate equipment, especially for women. Ministers also discussed occupational health and safety protections and labour standards for workers engaged in gig/digital platform work, as well as issues related to labour disputes and essential services. The next ministers' meeting is set to take place in Halifax, Nova Scotia, on April 25, 2025.
The Canadian Association of Administrators of Labour Legislation (CAALL) is a forum of deputy ministers responsible for labour and serves as the vehicle for preparations for FPT ministers' meetings, as well as for the follow-up required on issues as directed by ministers. The CAALL has 5 standing committees covering key labour subject areas: International Labour Affairs; Strategic Labour Policy; Occupational Health and Safety; Mediation and Conciliation and Labour Standards.
As of January 2019, the FPT Working Group on Temporary Foreign Workers Protections also reports to CAALL and FPT Ministers responsible for Labour.
Beginning in November 2024, Ontario will assume the presidency of CAALL for a two-year term. Accordingly, the Ontario Deputy Minister will serve as CAALL President.
The CAALL Secretariat resides in the federal Labour Program. The Secretariat is responsible for managing the CAALL budget, liaising with and providing support to the various jurisdictions, and leading preparations for the ministers' meetings as well as for CAALL meetings.
Annex A
ESDC programs and initiatives
Grants and contributions
- Youth Employment and Skills Strategy
- Youth Employment and Skills Strategy Program
- Canada Summer Jobs
- Student Work Placement Program
- Innovative Work Integrated Learning Initiative
- Canada Service Corps
- Micro-Grants
- Micro-Grants Diversity
- Micro-grants Accelerator Service
- Service placements (National and Regional)
- Future Skills
- Community Workforce Development Program
- Supports for Student Learning Program
- Afterschool supports
- International Education Strategy: Outbound Student Mobility Pilot (Global Skills Opportunity)
- Skills for Success Program
- Enabling Fund for Official Language Minority Communities
- Canadian Apprenticeship Strategy
- General Trades and Apprentices Supports
- Apprentices Service
- Apprentices Grants
- Skilled Trades Awareness and Readiness Program (STAR) and Skills Canada
- Women in the Skilled Trades
- Migrant Worker Support Program
- Opportunities Fund for Persons with Disabilities
- National component
- Regional component
- Support Canadians with a Learning Disability
- Enhancing Access to Professional Sign Language Interpretation
- Sectoral Workforce Solutions Program
- Sustainable Jobs Training Fund
- Sustainable Jobs Training Fund
- Foreign Credential Recognition Program
- Support for Labour Market Information in Canada
- Canadian Benefit for Parents of Young Victims of Crime
- Social Finance Fund
- Social Development Partnerships Program Disability Component
- National Operating Funds
- Regional Operating Funds
- Projects Funds
- Accessible Canada
- Community Services Recovery Fund (CSRF)
- Children and Families (SDPP-C&F)
- Official Language Minority Communities (SDPP-OLMC)
- Black-Led Philanthropic Endowment Fund
- Indigenous Labour Market Initiative
- Indigenous Skills and Employment Training Program
- Indigenous Early Learning and Child Care
- Skills and Partnership Fund
- Sustainable Development Goals Funding Program
- Enabling Accessibility Fund
- Small-sized projects
- Mid-sized projects
- Youth Innovation
- New Horizons for Seniors Program
- Pan Canadian stream
- Community-based stream
- Age Well at Home initiative
- In-Home Support Pilot Projects stream
- Scaling Up for Seniors stream
- Strategic Engagement and Research Program - Domestic
- Workplace Harassment and Violence Prevention Fund (formerly entitled Labour Management Collaboration Program)
- Worplace Opportunities: Removing Barriers to Equity (WORBE)
- Work Integration Social Enterprise
- Early Learning and Child Care
- Equitable Access to Reading Program
- National School Food Program: Engagement and Capacity Fund
- Supports for Student Learning Program (SSLP)
- Indspire
- Canada's International Education Strategy/Global Skills Opportunity/Outbound Student Mobility
- Afterschool and student supports (Formally Goal Getters under YESS)
- Pathways to Education
- Equitable Access to Reading Program
- National Institute for People of African Decent
- Supporting Black Canadian Communities Initiative
- Union Training and Innovation Program (UTIP)
- Stream 1 - Investment in Training Equipment
- Stream 2 - Innovation in Apprenticeship
- Stream 3 - Sustainable jobs
- Supplemental Supports to the Community Workforce Development Program
- Indigenous Engagement Protocol Agreements
- Canada Learning Bond
- Investment Readiness Program
- Labour Funding Program
- International Trade and Labour
- Labour Management Partnerships
- Occupational Health and Safety and Fire Prevention
Statutory programs
- Canada Student Financial Assistance Program
- Canada Student Grants
- Canada Student Loans
- Canada Apprentice Loan
- Repayment Assistance Plan
- Canada Education Savings Program
- Canada Education Savings Grants
- Canada Learning Bond
- Supporting Indigenous Students
- Employment Insurance
- Regular Benefits
- Fishing Benefits
- Sickness Benefits
- Maternity and Benefits
- Parental Benefits
- Special Benefits for Self-Employed
- Caregiving Benefits (Family Caregiver Benefit for Children, Family Caregiver Benefit for Adults, Compassionate Care Benefits)
- Premium Reduction Program
- Work Sharing
- Supplemental Unemployment Benefits
- Job Bank
- Canada Disability Savings Program
- Canada Disability Benefit
- Canada Pension Plan
- Canada Pension Plan-Disability
- Old Age Security
- Guaranteed Income Supplement
Transfer payments
- Early Learning and Child Care Agreements
- Canada-wide Early Learning and Child Care Agreements
- Bilateral Early Learning and Child Agreement Extensions
- Labour Market Development AgreementsFootnote 5
- Workforce Development Agreements
- National School Food Program Agreements
Other initiatives
- Skilled Trades and Apprenticeship (Red Seal Program)
- Canada Training Benefit
- Canadian Government Annuities
- Social Security Tribunal
- Temporary Foreign Workers Program
- Employment Strategy for Canadians with Disabilities
- Canadian Digital Service
Other initiatives led by Finance Canada with support from ESDC
- Canada Child Benefit
- Canada Workers Benefit
Other initiatives led by Health Canada with support from ESDC
- Canadian Dental Care Plan
ESDC Organizational chart
Alternate formats
Large print, braille, MP3 (audio), e-text and DAISY formats are available on demand by ordering online or calling 1 800 O-Canada (1-800-622-6232). If you use a teletypewriter (TTY), call 1-800-926-9105.

Figure 1. Text description
Ministers
- The Honourable Terry Beech, Minister of Citizens' Services
- The Honourable Kamal Khera, Minister of Diversity, Inclusion and Persons with Disabilities
- The Honourable Ginette Petitpas Taylor, Minister of Employment, Workforce Development and Official Languages
- The Honourable Steven MacKinnon, Minister of Labour and Seniors
- The Honourable Jenna Sudds, Minister of Families, Children and Social Development
Deputy Ministers
- Cliff Groen, Associate Deputy Minister of Employment and Social Development and Chief Operating Officer for Service Canada
- Sandra Hassan, Deputy Minister of Labour and Associate Deputy Minister of Employment and Social Development
- Paul Thompson, Deputy Minister of Employment and Social Development
- Tina Namiesniowski, Senior Associate Deputy Minister of Employment and Social Development
- John Ostrander, Business Lead, Benefits Delivery Modernization, Employment and Social Development
Senior Management
Policy and Programs
- Gary Robertson, Senior ADM Policy, Dispute Resolution and International Affairs
- Brenda Baxter, ADM Compliance, Operations and Program Development
- Colette Kaminsky, Senior ADM Skills and Employment
- Catherine Demers, Associate ADM Skills and Employment
- Elisha Ram, Senior ADM Income Security and Social Development
- Karen Hall, Associate ADM Income Security and Social Development
- Catherine Adam, Senior ADM Strategic and Service Policy
- James Gilbert, Associate ADM Strategic and Service Policy
- Atiq Rahman, ADM Learning
- Mike MacPhee, ADM Temporary Foreign Workers Program
Corporate Services
- Mary Crescenzi, ADM Integrity Services
- Claudette Blair, Chief Audit Executive and Chief Risk Officer
- Sally Thorpe, Corporate Secretary and Chief Privacy Officer
- Rina Lorello, Chief Information Officer
- Réa McKay, ADM Human Resources Services
- Debora Brown, Senior ADM Public Affairs and Stakeholder Relations
- Wojo Zielonka, Chief Financial Officer
- Ima Okonny, Chief Data Officer
- Elizabeth (Liz) Smith, Ombuds
- Boris Uléhla, Senior General Counsel
Service Delivery
- Ryan Hum, Associate ADM Citizen Service and Chief Client Experience Officer
- Indira Persaud, ADM Integrated Expertise Network
- Chantal Marin-Comeau, ADM Strategic Engagement, Service Design and Reporting
- Annik Casey, ADM Integrated Workload/Workforce Management
- Stéphanie Kirkland, Senior ADM Integrated Client Service Delivery
- Paul Wagner, Chief Executive Officer, Canadian Digital Service
- Tammy Bélanger, Senior ADM Integrated Service Strategy and Operations
- Nisa Tummon, ADM Program Operations
- Susan Ingram, ADM Business Implementation Lead, Benefits Delivery Modernization
- Brian Hickey, ADM Program Strategy and Design, Benefits Delivery Modernization
- Cari Turi, ADM Western Canada and Territories Region
- Mary Ann Triggs, ADM Ontario Region
- Michel Laviolette, ADM Quebec Region
- Ian James, ADM Atlantic Region
Welcome Letter
Dear Minister Petitpas Taylor,
In recognition of your appointment as the Minister of Employment, Workforce Development and Official Languages, I would like to welcome you to Employment and Social Development Canada (ESDC). We look forward to working with you to advance the Government's priorities.
As the senior minister for ESDC, you have responsibilities for one of the largest departments within the Government of Canada. ESDC covers 3 portfolios: Employment and Social Development, Service Canada and the Labour Program. ESDC's operations touch the lives of Canadians at every stage of life, across the entire country.
My ESDC Deputy Minister colleagues and I will be your primary source of non-partisan advice and professional expertise on issues that will fall under your responsibility. We are your principal point of contact, providing a gateway into the Department and supporting you on policy development and program administration, including through Service Canada which serves as a single point of access for Canadians to a wide range of government services and benefits.
In the coming days, I will be providing you with comprehensive briefings on your portfolio and pressing matters that require your immediate attention, including early decision points. I would also like to offer you briefings on your specific interests and priorities, the implementation of the Government's commitments, ongoing priorities, regular departmental operations, and key stakeholders and partners that you may wish to meet with.
Priority Briefings Menu
Minister of Employment, Workforce Development and Official Languages
The following is a menu of recommended early briefings that could be arranged in any order at the Minister's discretion and convenience. Other aspects of the Department could be covered in future briefs, including Communications and Hot Issues, Legal Issues, a Financial Overview and the Budget 2025 process.
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
- [Redacted]
Key Decisions Needed in the Short Term
This document outlines key decisions that would be required for items under the Minister's purview in the coming weeks, including:
- [4 items redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [2 paragraphs redacted]
- [4 paragraphs redacted]
- [1 paragraph redacted]
- [2 paragraphs redacted]
- [2 paragraphs redacted]
- [1 item redacted]
- [1 paragraph redacted]
- [2 paragraphs redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [5 paragraphs redacted]
- [1 item redacted]
- [2 paragraphs redacted]
- [1 item redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [4 paragraphs redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [1 item redacted]
- [4 paragraphs redacted]
The Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities (HUMA) Study on Seasonal Workers
- The Minister of Employment, Workforce Development and Official Languages was invited to appear as a witness at the November 26, 2024, meeting of HUMA
- This appearance is in support of the Committee's continued study of workers in seasonal industries and the EI program. Senior officials are also available to attend
- The study aims to provide recommendations to inform the development of a permanent solution to support seasonal workers and help prevent the recurrence of an income gap or "trou noir". The current EI temporary measure provides 5 additional weeks of benefits for seasonal workers in 13 EI regions (Atlantic and Quebec) and is scheduled to end in Fall 2026
- In 2022 to 2023, seasonal claims made up approximately 30% of claims established for EI regular benefits (381,990 of 1,288,240 claims). Every year, approximately 10% of seasonal claimants face an income gap between the end of their EI benefits and the start of their next work season
- Material is being prepared to support the Minister's appearance at the Committee, including on the modernization of the EI program, in anticipation of questions being raised by HUMA members
Implementation of the Employment Insurance Board of Appeal (EI BOA)
- Implementation is anticipated for June 2025. A selection process to staff the Executive Head, 6 regional coordinators and up to 100 Governor-in-Council-appointed members was launched in May 202 and is at a critical point with advice letters being readied for Ministerial signature
- The Selection Committee meetings scheduled for the rest of this week of November 18, 2024, following the appointment of the new Minister were postponed until the new Minister is briefed and the Minister's Office representative on the committee is confirmed
ESDC Departmental Result Report (DRR) for 2023 to 2024
- The Minister's approval of the ESDC Departmental Result Report (DRR) for 2023 to 2024 will be required in the coming weeks. While the DRR was previously approved by Minister Boissonnault, it needs to be re-approved at the time of tabling
- The Department anticipates that the tabling of the DRR will closely follow the tabling of Public Accounts in early December. Public Accounts have been updated due to a change in accounting position, which has impacted the overall financial statements for all Government of Canada Public Accounts, including those of ESDC. The briefing package requesting the Minister's approval of the DRR will provide more details on this issue
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [2 paragraphs redacted]
- [1 item redacted]
- [2 paragraphs redacted]
- [1 item redacted]
- [5 paragraphs redacted]
- [1 item redacted]
- [3 paragraphs redacted]
- [1 item redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [1 paragraph redacted]
- [1 item redacted]
- [2 paragraphs redacted]
- [2 paragraphs redacted]
- [1 item redacted]
- [1 paragraph redacted]
[Fully Redacted]
Infographics
ESDC 101
Alternate formats
ESDC 101 Infographic [PDF - 299 KB]
Large print, braille, MP3 (audio), e-text and DAISY formats are available on demand by ordering online or calling 1 800 O-Canada (1-800-622-6232). If you use a teletypewriter (TTY), call 1-800-926-9105.

Figure 2. Text description
Employment and Social Development Canada - ESDC 101
ESDC supports a strong Canadian economy where all Canadians have opportunities to participate and benefit.
Who we are
- ESDC has 4 business lines: Employment and Workforce Development, Social Development, Labour Program, Service Canada
- ESDC administers over 40 grants and contributions programs1
- ESDC has 4 flagship programs: Old Age Security/Guaranteed Income Supplement, Canada Pension Plan, Employment Insurance, and Canada Student Financial Assistance
- ESDC has over 41000 employees with 73% located outside of the National Capital Region
ESDC Expenditures
- In the fiscal year 2022 to 2023, ESDC spent $173.5 billion on its wide array of policy, programs, and services, representing 35%2 of total federal government expenditures. Of that amount, 89.2% ($154.7 billion)3 were to provide direct benefits to Canadians. A further 5.0% ($8.6 billion) was transferred to the provinces and territories
- ESDC's gross operating budget represented 3.1% ($5.3 billion) of the Department's overall spending. In addition, another 2.8% ($4.9 billion) was provided to other government departments and organizations4
Where you can find us
- Service Canada provides Canadians with a single point of access to a wide range of government services and benefits
- Canadians can access our services across the country at 317 Service Canada Centres, 249 scheduled outreach sites, 15 service delivery partner sites, and 25 passport service sites
What we do
Employment and Social Development Canada develops economic and social policies and programs that support and improve the well-being of Canadians.
Our core responsibilities
- Social development: increase inclusion and opportunities for Canadians to participate in their communities
- Pension and benefits: assist Canadians in maintaining income for retirement, and provide financial benefits to surviving spouses, people with disabilities and their families
- Learning, skills development, and employment: help Canadians access post-secondary education, obtain the skills and training to participate in a changing labour market, and provide supports to those who are temporarily unemployed
- Working conditions and workplace relations: promote safe, healthy, fair, and inclusive working conditions and cooperative workplace relations
- Information and service delivery: provide information to the public on programs of the Government of Canada and provide services for government departments and other partners
Key Portfolio organizations
- Canada Employment Insurance Commission
- Accessibility Standards Canada
- Social Security Tribunal of Canada
- Canada Industrial Relations Board
- Canadian Centre for Occupational Health and Safety
- National Seniors Council
- National Advisory Council on Poverty
- National Advisory Council on Early Learning and Child Care
- Policy Horizons Canada
Employment and Social Development Canada delivers a wide range of programs and services that help Canadians move through life's transitions, for example:
- from early childhood to post-secondary education:
- Canada Child Benefit (led by Finance with support from ESDC)
- Early Learning and Child Care
- Social Insurance Number
- from school to work:
- Canada Student Financial Assistance Program
- Youth Employment and Skills Strategy
- from one job to another:
- Job Bank
- Skills for Success
- from unemployment to employment:
- Employment Insurance
- Training programs
- from the workforce to retirement:
- Old Age Security / Guaranteed Income Supplement
- Canada Pension Plan
- helping Canadians with distinct needs:
- Canadian Pension Plan / Disability
- Enabling Accessibility Fund
- Supporting Black Canadian Communities Initiative
- New Horizons for Seniors
Meeting Canada's Labour market needs
Alternate formats
Meeting Canada's Labour Market needs. [PDF - 254 KB]
Large print, braille, MP3 (audio), e-text and DAISY formats are available on demand by ordering online or calling 1 800 O-Canada (1-800-622-6232). If you use a teletypewriter (TTY), call 1-800-926-9105.

Figure 3. Text description
1. Despite some easing in the labour market, occupational shortages persist; many employers in key sectors like healthcare are still struggling to fill vacancies.
Unemployment rate rising toward its 2010 to 2019 average.
Month | Unemployment rate |
---|---|
January 1976 | 7.1 |
February 1976 | 7.0 |
March 1976 | 6.7 |
April 1976 | 6.8 |
May 1976 | 6.9 |
June 1976 | 6.9 |
July 1976 | 7.4 |
August 1976 | 7.1 |
September 1976 | 7.0 |
October 1976 | 7.4 |
November 1976 | 7.4 |
December 1976 | 7.5 |
January 1977 | 7.6 |
February 1977 | 7.9 |
March 1977 | 7.8 |
April 1977 | 7.9 |
May 1977 | 7.8 |
June 1977 | 7.8 |
July 1977 | 8.1 |
August 1977 | 8.2 |
September 1977 | 8.3 |
October 1977 | 8.4 |
November 1977 | 8.5 |
December 1977 | 8.5 |
January 1978 | 8.3 |
February 1978 | 8.3 |
March 1978 | 8.5 |
April 1978 | 8.4 |
May 1978 | 8.6 |
June 1978 | 8.4 |
July 1978 | 8.3 |
August 1978 | 8.4 |
September 1978 | 8.4 |
October 1978 | 8.2 |
November 1978 | 8.3 |
December 1978 | 8.3 |
January 1979 | 8.2 |
February 1979 | 8.0 |
March 1979 | 7.9 |
April 1979 | 8.0 |
May 1979 | 7.6 |
June 1979 | 7.4 |
July 1979 | 7.2 |
August 1979 | 7.1 |
September 1979 | 7.0 |
October 1979 | 7.2 |
November 1979 | 7.2 |
December 1979 | 7.2 |
January 1980 | 7.5 |
February 1980 | 7.6 |
March 1980 | 7.6 |
April 1980 | 7.7 |
May 1980 | 7.8 |
June 1980 | 7.7 |
July 1980 | 7.6 |
August 1980 | 7.6 |
September 1980 | 7.3 |
October 1980 | 7.3 |
November 1980 | 7.2 |
December 1980 | 7.3 |
January 1981 | 7.4 |
February 1981 | 7.4 |
March 1981 | 7.4 |
April 1981 | 7.1 |
May 1981 | 7.2 |
June 1981 | 7.2 |
July 1981 | 7.2 |
August 1981 | 7.1 |
September 1981 | 8.1 |
October 1981 | 8.3 |
November 1981 | 8.3 |
December 1981 | 8.7 |
January 1982 | 8.6 |
February 1982 | 8.9 |
March 1982 | 9.3 |
April 1982 | 9.8 |
May 1982 | 10.3 |
June 1982 | 11.1 |
July 1982 | 11.9 |
August 1982 | 12.0 |
September 1982 | 12.4 |
October 1982 | 12.9 |
November 1982 | 12.9 |
December 1982 | 13.1 |
January 1983 | 12.7 |
February 1983 | 12.7 |
March 1983 | 12.5 |
April 1983 | 12.4 |
May 1983 | 12.4 |
June 1983 | 12.4 |
July 1983 | 11.9 |
August 1983 | 11.7 |
September 1983 | 11.4 |
October 1983 | 11.3 |
November 1983 | 11.3 |
December 1983 | 11.3 |
January 1984 | 11.3 |
February 1984 | 11.3 |
March 1984 | 11.3 |
April 1984 | 11.5 |
May 1984 | 11.7 |
June 1984 | 11.3 |
July 1984 | 11.2 |
August 1984 | 11.3 |
September 1984 | 11.8 |
October 1984 | 11.3 |
November 1984 | 11.4 |
December 1984 | 11.1 |
January 1985 | 10.6 |
February 1985 | 10.8 |
March 1985 | 11.0 |
April 1985 | 10.8 |
May 1985 | 10.6 |
June 1985 | 10.7 |
July 1985 | 10.4 |
August 1985 | 10.3 |
September 1985 | 10.2 |
October 1985 | 10.3 |
November 1985 | 10.3 |
December 1985 | 10.1 |
January 1986 | 9.8 |
February 1986 | 9.9 |
March 1986 | 9.8 |
April 1986 | 9.7 |
May 1986 | 9.5 |
June 1986 | 9.6 |
July 1986 | 9.6 |
August 1986 | 9.6 |
September 1986 | 9.5 |
October 1986 | 9.4 |
November 1986 | 9.4 |
December 1986 | 9.5 |
January 1987 | 9.5 |
February 1987 | 9.5 |
March 1987 | 9.4 |
April 1987 | 9.2 |
May 1987 | 8.9 |
June 1987 | 8.9 |
July 1987 | 8.7 |
August 1987 | 8.6 |
September 1987 | 8.4 |
October 1987 | 8.3 |
November 1987 | 8.2 |
December 1987 | 8.0 |
January 1988 | 8.1 |
February 1988 | 7.8 |
March 1988 | 7.8 |
April 1988 | 7.7 |
May 1988 | 7.8 |
June 1988 | 7.6 |
July 1988 | 7.8 |
August 1988 | 7.8 |
September 1988 | 7.8 |
October 1988 | 7.8 |
November 1988 | 7.8 |
December 1988 | 7.5 |
January 1989 | 7.5 |
February 1989 | 7.6 |
March 1989 | 7.5 |
April 1989 | 7.8 |
May 1989 | 7.7 |
June 1989 | 7.5 |
July 1989 | 7.5 |
August 1989 | 7.3 |
September 1989 | 7.3 |
October 1989 | 7.2 |
November 1989 | 7.5 |
December 1989 | 7.7 |
January 1990 | 7.9 |
February 1990 | 7.7 |
March 1990 | 7.3 |
April 1990 | 7.6 |
May 1990 | 7.8 |
June 1990 | 7.6 |
July 1990 | 7.9 |
August 1990 | 8.1 |
September 1990 | 8.5 |
October 1990 | 8.8 |
November 1990 | 9.1 |
December 1990 | 9.5 |
January 1991 | 9.8 |
February 1991 | 10.2 |
March 1991 | 10.5 |
April 1991 | 10.3 |
May 1991 | 10.2 |
June 1991 | 10.5 |
July 1991 | 10.5 |
August 1991 | 10.5 |
September 1991 | 10.3 |
October 1991 | 10.3 |
November 1991 | 10.4 |
December 1991 | 10.3 |
January 1992 | 10.4 |
February 1992 | 10.5 |
March 1992 | 10.9 |
April 1992 | 10.7 |
May 1992 | 10.9 |
June 1992 | 11.4 |
July 1992 | 11.3 |
August 1992 | 11.7 |
September 1992 | 11.6 |
October 1992 | 11.4 |
November 1992 | 12.1 |
December 1992 | 11.7 |
January 1993 | 11.2 |
February 1993 | 11.0 |
March 1993 | 11.2 |
April 1993 | 11.6 |
May 1993 | 11.6 |
June 1993 | 11.7 |
July 1993 | 11.6 |
August 1993 | 11.2 |
September 1993 | 11.5 |
October 1993 | 11.3 |
November 1993 | 11.2 |
December 1993 | 11.4 |
January 1994 | 11.4 |
February 1994 | 11.1 |
March 1994 | 10.6 |
April 1994 | 10.9 |
May 1994 | 10.7 |
June 1994 | 10.3 |
July 1994 | 10.1 |
August 1994 | 10.2 |
September 1994 | 10.1 |
October 1994 | 10.0 |
November 1994 | 9.7 |
December 1994 | 9.6 |
January 1995 | 9.6 |
February 1995 | 9.6 |
March 1995 | 9.7 |
April 1995 | 9.5 |
May 1995 | 9.5 |
June 1995 | 9.5 |
July 1995 | 9.6 |
August 1995 | 9.5 |
September 1995 | 9.2 |
October 1995 | 9.3 |
November 1995 | 9.2 |
December 1995 | 9.4 |
January 1996 | 9.4 |
February 1996 | 9.5 |
March 1996 | 9.6 |
April 1996 | 9.3 |
May 1996 | 9.2 |
June 1996 | 9.8 |
July 1996 | 9.7 |
August 1996 | 9.4 |
September 1996 | 9.9 |
October 1996 | 9.9 |
November 1996 | 9.9 |
December 1996 | 9.7 |
January 1997 | 9.5 |
February 1997 | 9.5 |
March 1997 | 9.3 |
April 1997 | 9.4 |
May 1997 | 9.4 |
June 1997 | 9.1 |
July 1997 | 8.9 |
August 1997 | 8.9 |
September 1997 | 8.8 |
October 1997 | 8.9 |
November 1997 | 8.9 |
December 1997 | 8.5 |
January 1998 | 8.8 |
February 1998 | 8.6 |
March 1998 | 8.4 |
April 1998 | 8.3 |
May 1998 | 8.3 |
June 1998 | 8.4 |
July 1998 | 8.3 |
August 1998 | 8.1 |
September 1998 | 8.2 |
October 1998 | 8.0 |
November 1998 | 8.0 |
December 1998 | 8.1 |
January 1999 | 7.9 |
February 1999 | 7.9 |
March 1999 | 7.9 |
April 1999 | 8.2 |
May 1999 | 7.9 |
June 1999 | 7.6 |
July 1999 | 7.6 |
August 1999 | 7.4 |
September 1999 | 7.5 |
October 1999 | 7.2 |
November 1999 | 6.9 |
December 1999 | 6.8 |
January 2000 | 6.8 |
February 2000 | 6.9 |
March 2000 | 6.9 |
April 2000 | 6.7 |
May 2000 | 6.6 |
June 2000 | 6.7 |
July 2000 | 6.8 |
August 2000 | 7.0 |
September 2000 | 6.9 |
October 2000 | 7.0 |
November 2000 | 6.9 |
December 2000 | 6.8 |
January 2001 | 6.9 |
February 2001 | 7.0 |
March 2001 | 7.1 |
April 2001 | 7.1 |
May 2001 | 7.0 |
June 2001 | 7.2 |
July 2001 | 7.1 |
August 2001 | 7.2 |
September 2001 | 7.2 |
October 2001 | 7.3 |
November 2001 | 7.5 |
December 2001 | 8.1 |
January 2002 | 8.0 |
February 2002 | 7.9 |
March 2002 | 7.9 |
April 2002 | 7.7 |
May 2002 | 7.8 |
June 2002 | 7.6 |
July 2002 | 7.6 |
August 2002 | 7.4 |
September 2002 | 7.6 |
October 2002 | 7.6 |
November 2002 | 7.5 |
December 2002 | 7.6 |
January 2003 | 7.5 |
February 2003 | 7.5 |
March 2003 | 7.4 |
April 2003 | 7.6 |
May 2003 | 7.8 |
June 2003 | 7.6 |
July 2003 | 7.7 |
August 2003 | 7.8 |
September 2003 | 7.9 |
October 2003 | 7.6 |
November 2003 | 7.4 |
December 2003 | 7.3 |
January 2004 | 7.3 |
February 2004 | 7.3 |
March 2004 | 7.3 |
April 2004 | 7.2 |
May 2004 | 7.1 |
June 2004 | 7.2 |
July 2004 | 7.1 |
August 2004 | 7.0 |
September 2004 | 6.9 |
October 2004 | 7.1 |
November 2004 | 7.2 |
December 2004 | 7.1 |
January 2005 | 6.9 |
February 2005 | 7.0 |
March 2005 | 6.9 |
April 2005 | 6.7 |
May 2005 | 7.0 |
June 2005 | 6.8 |
July 2005 | 6.7 |
August 2005 | 6.7 |
September 2005 | 6.7 |
October 2005 | 6.7 |
November 2005 | 6.3 |
December 2005 | 6.6 |
January 2006 | 6.7 |
February 2006 | 6.6 |
March 2006 | 6.5 |
April 2006 | 6.5 |
May 2006 | 6.2 |
June 2006 | 6.3 |
July 2006 | 6.5 |
August 2006 | 6.5 |
September 2006 | 6.5 |
October 2006 | 6.3 |
November 2006 | 6.5 |
December 2006 | 6.3 |
January 2007 | 6.4 |
February 2007 | 6.3 |
March 2007 | 6.3 |
April 2007 | 6.3 |
May 2007 | 6.2 |
June 2007 | 6.1 |
July 2007 | 6.0 |
August 2007 | 6.0 |
September 2007 | 6.0 |
October 2007 | 6.0 |
November 2007 | 6.1 |
December 2007 | 6.2 |
January 2008 | 6.1 |
February 2008 | 6.1 |
March 2008 | 6.2 |
April 2008 | 6.2 |
May 2008 | 6.2 |
June 2008 | 6.1 |
July 2008 | 6.2 |
August 2008 | 6.2 |
September 2008 | 6.3 |
October 2008 | 6.4 |
November 2008 | 6.7 |
December 2008 | 7.0 |
January 2009 | 7.5 |
February 2009 | 8.1 |
March 2009 | 8.3 |
April 2009 | 8.4 |
May 2009 | 8.6 |
June 2009 | 8.8 |
July 2009 | 8.8 |
August 2009 | 8.8 |
September 2009 | 8.5 |
October 2009 | 8.5 |
November 2009 | 8.6 |
December 2009 | 8.6 |
January 2010 | 8.4 |
February 2010 | 8.4 |
March 2010 | 8.3 |
April 2010 | 8.2 |
May 2010 | 8.1 |
June 2010 | 8.0 |
July 2010 | 8.2 |
August 2010 | 8.2 |
September 2010 | 8.2 |
October 2010 | 8.1 |
November 2010 | 7.8 |
December 2010 | 7.8 |
January 2011 | 7.8 |
February 2011 | 7.8 |
March 2011 | 7.8 |
April 2011 | 7.8 |
May 2011 | 7.7 |
June 2011 | 7.7 |
July 2011 | 7.4 |
August 2011 | 7.4 |
September 2011 | 7.4 |
October 2011 | 7.5 |
November 2011 | 7.6 |
December 2011 | 7.5 |
January 2012 | 7.7 |
February 2012 | 7.6 |
March 2012 | 7.3 |
April 2012 | 7.4 |
May 2012 | 7.5 |
June 2012 | 7.4 |
July 2012 | 7.3 |
August 2012 | 7.4 |
September 2012 | 7.4 |
October 2012 | 7.4 |
November 2012 | 7.3 |
December 2012 | 7.2 |
January 2013 | 7.1 |
February 2013 | 7.0 |
March 2013 | 7.3 |
April 2013 | 7.2 |
May 2013 | 7.0 |
June 2013 | 7.2 |
July 2013 | 7.3 |
August 2013 | 7.2 |
September 2013 | 7.1 |
October 2013 | 7.2 |
November 2013 | 7.1 |
December 2013 | 7.4 |
January 2014 | 7.2 |
February 2014 | 7.2 |
March 2014 | 7.1 |
April 2014 | 7.1 |
May 2014 | 7.3 |
June 2014 | 7.1 |
July 2014 | 7.1 |
August 2014 | 7.0 |
September 2014 | 7.0 |
October 2014 | 6.8 |
November 2014 | 6.8 |
December 2014 | 6.7 |
January 2015 | 6.8 |
February 2015 | 6.9 |
March 2015 | 6.8 |
April 2015 | 6.9 |
May 2015 | 6.8 |
June 2015 | 6.9 |
July 2015 | 6.9 |
August 2015 | 7.0 |
September 2015 | 7.1 |
October 2015 | 7.0 |
November 2015 | 7.1 |
December 2015 | 7.2 |
January 2016 | 7.3 |
February 16 | 7.3 |
March 2016 | 7.2 |
April 2016 | 7.3 |
May 2016 | 7.0 |
June 2016 | 6.9 |
July 2016 | 6.9 |
August 2016 | 6.9 |
September 2016 | 7.0 |
October 2016 | 6.9 |
November 2016 | 6.8 |
December 2016 | 6.9 |
January 2017 | 6.8 |
February 2017 | 6.6 |
March 2017 | 6.7 |
April 2017 | 6.5 |
May 2017 | 6.6 |
June 2017 | 6.5 |
July 2017 | 6.3 |
August 2017 | 6.2 |
September 2017 | 6.2 |
October 2017 | 6.4 |
November 2017 | 6.1 |
December 2017 | 6.0 |
January 2018 | 5.9 |
February 2018 | 6.0 |
March 2018 | 5.8 |
April 2018 | 5.8 |
May 2018 | 5.9 |
June 2018 | 6.0 |
July 2018 | 5.9 |
August 2018 | 6.0 |
September 2018 | 5.8 |
October 2018 | 5.7 |
November 2018 | 5.7 |
December 2018 | 5.7 |
January 2019 | 5.7 |
February 2019 | 5.8 |
March 2019 | 5.9 |
April 2019 | 5.7 |
May 2019 | 5.4 |
June 2019 | 5.6 |
July 2019 | 5.8 |
August 2019 | 5.8 |
September 2019 | 5.6 |
October 2019 | 5.6 |
November 2019 | 5.9 |
December 2019 | 5.6 |
January 2020 | 5.5 |
February 2020 | 5.7 |
March 2020 | 8.4 |
April 2020 | 13.6 |
May 2020 | 14.1 |
June 2020 | 12.4 |
July 2020 | 11.0 |
August 2020 | 10.2 |
September 2020 | 9.2 |
October 2020 | 9.0 |
November 2020 | 8.7 |
December 2020 | 8.9 |
January 2021 | 9.2 |
February 2021 | 8.5 |
March 2021 | 7.7 |
April 2021 | 8.2 |
May 2021 | 8.3 |
June 2021 | 7.9 |
July 2021 | 7.4 |
August 2021 | 7.1 |
September 2021 | 7.0 |
October 2021 | 6.5 |
November 2021 | 6.1 |
December 2021 | 5.9 |
January 2022 | 6.5 |
February 2022 | 5.5 |
March 2022 | 5.4 |
April 2022 | 5.3 |
May 2022 | 5.2 |
June 2022 | 5.0 |
July 2022 | 4.8 |
August 2022 | 5.2 |
September 2022 | 5.1 |
October 2022 | 5.1 |
November 2022 | 5.1 |
December 2022 | 5.0 |
January 2023 | 5.0 |
February 2023 | 5.1 |
March 2023 | 5.1 |
April 2023 | 5.1 |
May 2023 | 5.3 |
June 2023 | 5.4 |
July 2023 | 5.5 |
August 2023 | 5.5 |
September 2023 | 5.6 |
October 2023 | 5.7 |
November 2023 | 5.8 |
December 2023 | 5.8 |
January 2024 | 5.7 |
February 2024 | 5.8 |
March 2024 | 6.1 |
April 2024 | 6.1 |
May 2024 | 6.2 |
June 2024 | 6.4 |
July 2024 | 6.4 |
August 2024 | 6.6 |
September 2024 | 6.5 |
October 2024 | 6.5 |
Chart source: Statistics Canada, Labour Force Survey.
Job vacancy rate back to pre-pandemic level for the first time since 2020
Quarter | Job Vacancy Rate |
---|---|
Q1 2016 | 2.4 |
Q2 2016 | 2.3 |
Q3 2016 | 2.5 |
Q4 2016 | 2.5 |
Q1 2017 | 2.7 |
Q2 2017 | 2.7 |
Q3 2017 | 2.8 |
Q4 2017 | 3.0 |
Q1 2018 | 3.1 |
Q2 2018 | 3.2 |
Q3 2018 | 3.2 |
Q4 2018 | 3.4 |
Q1 2019 | 3.3 |
Q2 2019 | 3.3 |
Q3 2019 | 3.2 |
Q4 2019 | 3.1 |
Q1 2020 | 3.3 |
Q2 2020 | No data available |
Q3 2020 | No data available |
Q4 2020 | 3.7 |
Q1 2021 | 3.8 |
Q2 2021 | 4.3 |
Q3 2021 | 5.3 |
Q4 2021 | 5.5 |
Q1 2022 | 5.5 |
Q2 2022 | 5.6 |
Q3 2022 | 5.4 |
Q4 2022 | 5.0 |
Q1 2023 | 4.7 |
Q2 2023 | 4.3 |
Q3 2023 | 4.0 |
Q4 2023 | 3.8 |
Q1 2024 | 3.6 |
Q2 2024 | 3.2 |
- Chart source: Statistics Canada, Job Vacancy and Wage Survey
- Chart note: Data on job vacancies between Q2 2020 and Q3 2020 were not collected.
Labour shortages have become more widespread since 2019
Year | Occupational groupings with signs of shortage conditions |
---|---|
2019 | 25 |
2021 | 58 |
2022 to 2031 projections | 56 |
Source: ESDC 2022 COPS Projections (preliminary) and 2022- 2031 Projections using ESDC and Statistics Canada data.
2. Even with domestic and global uncertainty impacting the Canadian economy, the labour market is expected to be resilient.
Geopolitical tensions and rising protectionism could affect supply chains and prices
- The Russia-Ukraine war affects the regional stability, geopolitical relations, global energy markets, and humanitarian conditions
- Uncertainty surrounds the new US administration's approach to bilateral and multilateral trade and investment
- Ramifications of China-US tensions may have potential implications for global markets and international relations
While inflation continues to slow, real wages are growing.
Month | Real average hourly wage year-over-year percent change | Nominal average hourly wage year-over-year percent change | CPI year-over-year percent change |
---|---|---|---|
October 2019 | 1.2% | 3.1% | 1.9% |
November 2019 | 0.7% | 2.9% | 2.2% |
December 2019 | 0.3% | 2.6% | 2.2% |
January 2020 | 0.4% | 2.8% | 2.4% |
February 2020 | 1.1% | 3.3% | 2.2% |
March 2020 | 5.3% | 6.2% | 0.9% |
April 2020 | 10.7% | 10.5% | -0.2% |
May 2020 | 10.5% | 10.1% | -0.4% |
June 2020 | 6.5% | 7.2% | 0.7% |
July 2020 | 6.4% | 6.5% | 0.1% |
August 2020 | 6.2% | 6.3% | 0.1% |
September 2020 | 4.5% | 5.0% | 0.5% |
October 2020 | 4.9% | 5.6% | 0.7% |
November 2020 | 4.1% | 5.1% | 1.0% |
December 2020 | 4.6% | 5.4% | 0.7% |
January 2021 | 5.2% | 6.3% | 1.0% |
February 2021 | 4.2% | 5.3% | 1.1% |
March 2021 | -0.2% | 1.9% | 2.2% |
April 2021 | -4.6% | -1.3% | 3.4% |
May 2021 | -4.9% | -1.5% | 3.6% |
June 2021 | -3.0% | 0.0% | 3.1% |
July 2021 | -2.4% | 1.2% | 3.7% |
August 2021 | -2.1% | 1.9% | 4.1% |
September 2021 | -1.6% | 2.7% | 4.4% |
October 2021 | -2.5% | 2.0% | 4.7% |
November 2021 | -1.9% | 2.7% | 4.7% |
December 2021 | -1.4% | 3.3% | 4.8% |
January 2022 | -2.3% | 2.7% | 5.1% |
February 2022 | -2.8% | 2.7% | 5.7% |
March 2022 | -3.2% | 3.2% | 6.7% |
April 2022 | -3.3% | 3.3% | 6.8% |
May 2022 | -3.8% | 3.7% | 7.7% |
June 2022 | -2.9% | 5.0% | 8.1% |
July 2022 | -3.0% | 4.4% | 7.6% |
August 2022 | -2.0% | 4.9% | 7.0% |
September 2022 | -1.8% | 4.9% | 6.9% |
October 2022 | -1.4% | 5.3% | 6.9% |
November 2022 | -1.0% | 5.8% | 6.8% |
December 22 | -1.4% | 4.8% | 6.3% |
January 2023 | -1.3% | 4.5% | 5.9% |
February 2023 | 0.1% | 5.4% | 5.2% |
March 2023 | 1.0% | 5.3% | 4.3% |
April 2023 | 0.8% | 5.2% | 4.4% |
May 2023 | 1.7% | 5.1% | 3.4% |
June 2023 | 1.3% | 4.2% | 2.8% |
July 2023 | 1.7% | 5.0% | 3.3% |
August 2023 | 0.9% | 4.9% | 4.0% |
September 2023 | 1.2% | 5.0% | 3.8% |
October 2023 | 1.6% | 4.8% | 3.1% |
November 2023 | 1.6% | 4.8% | 3.1% |
December 2023 | 2.0% | 5.4% | 3.4% |
January 2024 | 2.3% | 5.3% | 2.9% |
February 2024 | 2.2% | 5.0% | 2.8% |
March 2024 | 2.1% | 5.1% | 2.9% |
April 2024 | 2.0% | 4.7% | 2.7% |
May 2024 | 2.2% | 5.1% | 2.9% |
June 2024 | 2.7% | 5.4% | 2.7% |
July 2024 | 2.6% | 5.2% | 2.5% |
August 2024 | 3.0% | 5.0% | 2.0% |
September 2024 | 3.0% | 4.6% | 1.6% |
October 2024 | 2.9% | 4.9% | 2.0% |
Source: Statistics Canada, Consumer Price Index and Labour Force Survey
Canada's economic growth in 2024 is projected to be slower than pre-pandemic
Year | GDP Growth |
---|---|
2014 | 2.9% |
2015 | 0.6% |
2016 | 1.0% |
2017 | 3.0% |
2018 | 2.7% |
2019 | 1.9% |
2020 | -5.0% |
2021 | 5.3% |
2022 | 3.8% |
2023 | 1.1% |
2024 | 1.2% (projection) |
2025 | 2.1% (projection) |
2026 | 2.3% (projection) |
Source: Statistics Canada, Provincial and Territorial Gross Domestic Product by Income and by Expenditure Accounts, Bank of Canada Monetary Policy Report, October 2024
Megatrends are driving shifts in Canada's labour market
- Population aging will continue to put downward pressure on economic growth as more individuals exit the workforce. Immigration cannot be the only solution
- Globalization increases access to a mobile/skilled labour force that makes Canadian firms and workers more vulnerable to external shocks
- Adapting to and mitigating climate change is expected to lead to net job creation, but transition likely to be asymmetric by occupation, sector, and region
- New technologies, such as artificial intelligence, will continue to alter activities and skills required; will also enable businesses to interact with their workers in new ways
3. Engaging underutilized groups, attracting talent from abroad, and investing in skills development will help ease some of the labour market pressures.
Promoting the labour force participation of underutilized groups would help increase the supply of workers.
Group | Additional Participants |
---|---|
Women, 55+ (vs. men) | 587,700 |
Women, 25 to 54 (vs. men) | 509,200 |
Canadians, 60 to 64 (vs. younger group)** | 255,300 |
Canadians, 55 to 59 (vs. younger group)** | 118,400 |
Canadians, 65 to 69 (+5 pp)** | 116,600 |
Family-sponsored, 25 to 54 (vs. Canadian born) | 78,000 |
Refugees, 25 to 54 (vs. Canadian born) | 56,500 |
Economic secondary, 25 to 54 (vs. Canadian born) | 27,400 |
First Nations on-reserve, 15+ (vs. non-Indigenous) | 39,500 |
First Nations off-reserve, 15+ (vs. non-Indigenous) | 23,900 |
Chart sources: Statistics Canada, Census 2021, Canadian Survey on Disability 2022, and Labour Force Survey.
Group | Additional Participants |
---|---|
Inactive NEETs (not looking for work), 15 to 29 | 452,700 |
Persons with disabilities not in the labour force with work potential, 25 to 64 | 378,200 |
- Chart sources: Statistics Canada Census 2021, Canadian Survey on Disability 2022, Labour Force Survey
- Chart notes: *Persons with disabilities (2022); Indigenous and non-Indigenous peoples (2021); Immigrants and Canadian born (2021); Women (2023); Older Canadians (2023); NEET youth (2024); ** Reduce by half the gap of the 55 o t59 and 60 to 64 with previous 5 years age group; *** Increase the participation rate by 5 percentage points.
Chart text:
- 57% of businesses that reported a skill gap identified technical, practical, and job-specific skills as needing the most improvement
- Next skill gaps reported were related to problem solving (49%), critical thinking (36%), and customer service skills (35%)
- Businesses reporting 20% or more of employees had skill gaps, by skills needing most improvement and by key industries
Industry | Percentage of employees with skill gaps |
---|---|
Accommodation and food services | 43.5% |
Construction | 33.6% |
Manufacturing | 32.0% |
Retail trade | 31.9% |
All industries | 26.0% |
Finance & insurance | 23.7% |
Health care & social assistance | 21.3% |
Educational services | 21.0% |
Transportation & warehousing | 17.0% |
Prof., scientific, & tech services | 13.8% |
Chart source: Statistics Canada's Survey of Employers on Workers' Skills, 2021
Therefore, building the right skills will be critical to meet current and future labour market needs.
- Traditional skill building (for example, postsecondary institutions, apprenticeships, on-the-job training)
- Alternative upskilling approaches (for example: microcredentials, sectoral and digital training programs and boot camps.