2017 to 2018 Fees Report

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• Ministers’ Message
• General Fees Information
  • General and financial information by fee category
  • Fees under the department’s authority

Ministers’ Message

On behalf of Employment and Social Development Canada, we are pleased to present the 2017 to 2018 Report on Fees.

On June 22, 2017, the Service Fees Act received Royal Assent, thereby repealing the User Fees Act.

The Service Fees Act introduces a modern legislative framework that enables cost-effective delivery of services and, through enhanced reporting to Parliament, improved transparency and oversight. The act provides for:

• a streamlined approach to consultation and the approval of new or modified fees
• a requirement for services to have service standards and reporting against these standards, along with a policy to remit fees to fee payers when standards are not met
• an automatic annual fee adjustment by the Consumer Price Index (CPI) to ensure that fees keep pace with inflation
• annual detailed reporting to Parliament in order to increase transparency

This 2017 to 2018 Fees Report is the first report to be prepared under the Service Fees Act. The report includes new information such as a detailed listing of all fees along with future year fee amounts. Additional fee information will be included starting next fiscal year, once Employment and Social Development Canada fully transitions to the Service Fees Act regime.

We welcome the increased transparency and oversight that the Service Fees Act’s reporting regime embodies and we are fully committed to transitioning Employment and Social Development Canada to this modern framework.

The Honourable Jean-Yves Duclos, P.C., M.P.
Minister of Families, Children and Social Development

The Honourable Patty Hajdu, P.C., M.P.
Minister of Employment, Workforce Development and Labour

The Honourable Carla Qualtrough, P.C., M.P.
Minister of Public Services and Procurement and Accessibility

The Honourable Filomena Tassi, P.C., M.P.
Minister of Seniors

General Fees Information

The tables that follow provide information on each category of fees, including:

• the name of the fee category
• the date that the fee (or fee category) was introduced and last amended (if applicable)
• service standards
• performance results against these standards
• financial information regarding total costs, total revenues and remissions

In addition to the information presented by fee category, there is a summary of the financial information for all fees as well as a listing of fees under the department’s authority. This listing includes the existing fee dollar amounts and the adjusted dollar fee amount for a future year.

General and financial information by fee category

General information

Fee category

Fees charged for the processing of access requests filed under the Access to Information Act (ATIA)

Fee-setting authority

Access to Information Act

Year introduced

1983

Year last amended

1992

Service standard

Response provided within 30 days following receipt of request; the response time may be extended pursuant to section 9 of the ATIA. Notice of extension to be sent within 30 days after receipt of request^{Footnote 1}

Performance results

Out of the 1,899 requests closed last fiscal year, the department responded to 1,566^{Footnote 2} requests within the legislative timeframe, for a performance result of 83%.

Other information

Even though the legislative deadline is 30 calendar days, extensions are allowed depending on the complexity of the request.

Fees under the department’s authority