Lost, stolen, inaccessible, damaged or found passports and other travel documents

Replacing an expired lost, stolen or damaged passport (expired passport)

Since your passport has expired, you don’t need to fill out a special form.

Renew your passport or apply for a new one in the normal way. Renewing your passport is simpler than applying for a new one.

Check to see if you’re eligible to renew your passport(opens in a new tab) .

If you’re not eligible to renew your passport, just

• apply for a new adult passport in Canada
• apply for a new adult passport from the US
• apply for a new adult passport outside Canada and the US

Replacing an expired lost, stolen or damaged passport (not sure if it’s expired)

If you’re not sure whether your passport has expired, submit your application with a completed copy of the declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) form.

Renew your passport or apply for a new one in the normal way. Renewing your passport is simpler than applying for a new one.

Check to see if you’re eligible to renew your passport(opens in a new tab) .

If you’re not eligible to renew your passport, just

• apply for a new adult passport in Canada
• apply for a new adult passport from the US
• apply for a new adult passport outside Canada and the US

Replacing a lost or stolen passport in Canada (adult passport)

1. Contact us to report the loss or theft

   Call us at 1-800-567-6868 as soon as possible.

2. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

3. Apply for your replacement

   Given that the lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing a lost or stolen passport in the US (adult passport)

1. Contact us to report the loss or theft

   Call us at 1-800-567-6868 as soon as possible.

2. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

3. Apply for your replacement

   Given that the lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing a lost or stolen passport abroad (adult passport)

1. Contact us to report the loss or theft

   Contact the nearest Government of Canada office(opens in a new tab)  as soon as possible to report the loss or theft.

2. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

3. Apply for your replacement

   Given that the lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing an expired lost, stolen or damaged passport (child passport)

If the passport has expired, you don’t need to fill out a special form. Apply for a passport in the normal way.

Replacing a lost or stolen passport in Canada (child passport)

1. Contact us to report the loss or theft

   Call us at 1-800-567-6868 as soon as possible.

2. Apply for your replacement

   Follow the steps to apply for a child passport in Canada(opens in a new tab) 

   Given that the child’s lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing a lost or stolen passport in the US (child passport)

1. Contact us to report the loss or theft

   Call us at 1-800-567-6868 as soon as possible to report the loss or theft.

2. Apply for your replacement

   Follow the steps to apply for a child passport from the US(opens in a new tab) 

   Given that the child’s lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing a lost or stolen passport abroad (child passport)

1. Contact us to report the loss or theft

   Contact the nearest Government of Canada office(opens in a new tab)  as soon as possible to report the loss or theft.

2. Apply for your replacement

   Follow the steps to apply for a child passport from outside Canada and the US(opens in a new tab) 

   Given that the child’s lost or stolen passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen passport

Replacing a certificate of identity or refugee travel document

1. Contact us to report the loss or theft

   Call us at 1-800-242-2100 as soon as possible.

   Teletypewriter (TTY) service

   You can call us via the Bell Relay service if you are hearing impaired or if you have a speech impediment.

   • Voice to TTY: 1-800-855-0511
   • TTY to Voice: 711
   • TTY to TTY: 1-800-855-1155
     • You need a TTY device (machine, cell phone or laptop on TTY mode) to use this service.

   Monday to Friday, 8 a.m. to 4 p.m. (your local time)

   Not available on statutory holidays

2. Apply for your replacement

   Follow the steps to apply for a travel document(opens in a new tab) 

   Given that your certificate of identity is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with your application
   • pay both
     • the regular fees and
     • the extra $45 fee for replacing a lost or stolen certificate of identity

You need to be in Canada to get travel document services

If you have an emergency, contact the nearest Government of Canada office abroad.

Replacing a damaged passport in Canada (adult passport)

You need to renew your passport or apply for a new adult passport.

1. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

2. Apply for your replacement

   Given that your damaged passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay the regular fees for a new passport

Replacing a damaged passport in the US (adult passport)

You need to renew your passport from the US or apply for a new one.

1. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

2. Apply for your replacement

   Given that your damaged passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay the regular fees for a new passport

Replacing a damaged passport abroad (adult passport)

You need to renew your passport from outside Canada and the US, or apply for a new adult passport.

1. Check if you can renew the passport

   Check if you’re eligible to renew your passport(opens in a new tab) . Renewing your passport is simpler than applying for a new one.

   If you’re not eligible, just apply for a new passport(opens in a new tab) .

2. Apply for your replacement

   Given that your damaged passport is still valid, you need to

   • submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
   • pay the regular fees for a new passport

Replacing a damaged passport in Canada (child passport)

You need to apply for a new passport for the child. Follow the steps to apply for a child passport in Canada(opens in a new tab) .

Given that the damaged passport is still valid, you need to

• submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
• pay the regular fees for a new passport

Replacing a damaged passport from the US (child passport)

You need to apply for a new passport for the child. Follow the steps to apply for a child passpor from the US(opens in a new tab) .

Given that the damaged passport is still valid, you need to

• submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
• pay the regular fees for a new passport

Replacing a damaged passport abroad (child passport)

You need to apply for a new passport for the child. Follow the steps to apply for a child passport from outside Canada and the US(opens in a new tab) .

Given that the damaged passport is still valid, you need to

• submit a declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 1.33 MB) with the rest of your application
• pay the regular fees for a new passport

Contact us about your inaccessible passport or other travel document.

You’ll need to submit proof of where your travel document is and tell us the reason you can’t wait for it to be returned.

Find out how to contact us

Contact us about your seized or surrendered passport or other travel document

If you want us to return a seized or surrendered travel document to you before it expires, mail or fax us a request. We’ll start a travel document entitlement review once you submit

• your full name
• your date of birth
• your current mailing address and phone number
• an explanation of how and why the travel document was taken from you
• a copy of the most recent court documents about release conditions (if applicable)

What to do if you find a passport or other travel document

If you find a travel document, including one you previously reported as lost or stolen, you should return the document to us.

You also need to send a completed declaration concerning a lost, stolen, inaccessible, damaged or found Canadian travel document [PPTC 203] (PDF, 120 KB) with the document.