Please take a few minutes to let us know about your experience today. Your feedback will help us serve you better.
Your participation is voluntary and your responses are confidential and anonymous. Please see the Service Canada Privacy Statement.
What type of device did you use to visit My Service Canada Account (MSCA) today?
Was this your first time using MSCA?
How did you sign in to MSCA today?
How did you register to MSCA?
Which identity verification method did you use?
Was it easy or difficult for you to sign in to MSCA today?
Did you experience any difficulties while registering for MSCA?
Tell us what went wrong when you were trying to sign in to MSCA today.
Tell us what went wrong when you were trying to register for MSCA.
Did you have any issues with the multi-factor authentication?
What issue did you have with the multi-factor authentication?
Which multi-factor authentication method did you use?
Which program/service did you access in MSCA today?
What was the main reason for your visit on the EI pages in MSCA today?
What was the main reason for your visit on the CPP pages in MSCA today?
What was the main reason for your visit on the OAS/GIS pages in MSCA today?
What was the main reason for your visit on the SIN pages in MSCA today?
What was the main reason for your visit on the CALSC pages in MSCA today?
What was the main reason for your visit on the CDCP pages in MSCA today?
What was the main reason for your visit on the NSLSC pages in MSCA today?
Were you able to do what you wanted to in MSCA today?
How satisfied are you with the new and improved MSCA welcome page ("My dashboard")?
Overall, were you satisfied with MSCA today?
Thank you for your feedback!
