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My Service Canada Account

Important updates regarding the following services

Sign in with your province

Alberta and British Columbia residents can access My Service Canada Account using their provincial digital ID (MyAlberta Digital ID, BC Services Card)

My Service Canada Account (MSCA) is a secure online portal that lets you apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan Disability (CPP-D) and Old Age Security (OAS).

Keep your personal information safe and avoid technical problems

Safety tips

  • Be aware of your surroundings when you enter passwords and PINs in public
  • Don’t give out or share passwords or PINs online or over the phone, even with family
  • Log off or sign out of accounts and websites when you are finished; don’t just close your browser
  • Turn multi-factor authentication on for your account (to receive a text message, for example, to confirm it’s you signing in)

Avoid technical problems in MSCA

  • Don’t bookmark secure MSCA pages (which means the pages you see after you sign in)
  • Use one of the following Web browser:
    • Google Chrome (version 28 or newer)
    • Safari (version 5 or newer)
    • Internet Explorer (version 9 or newer)
    • Microsoft Edge (any version)
    • Mozilla Firefox (version 22 or newer)
  • Enable cookies and JavaScript in your browser

Sign in

If you already have an access code or a provincial digital ID, choose an option to access MSCA:

New user

If you do not have an account, choose an option to register:

What you can do in MSCA

Contact information

Contact the following programs with any questions you may have:

Report a problem or mistake on this page
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Thank you for your help!

You will not receive a reply. For enquiries, contact us.

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