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My Service Canada Account

The direct deposit, mailing address and telephone number services are temporarily unavailable. To make an urgent change, you can complete the Service Canada’s online service request form or contact the Employment Insurance / Canada Pension Plan / Old Age Security call centres.

The link between My Service Canada Account and the CRA My Account is temporarily unavailable.

Sign in with your province

Alberta and British Columbia residents can access My Service Canada Account using their provincial digital ID (MyAlberta Digital ID, BC Services Card)

My Service Canada Account (MSCA) is a secure online portal that lets you apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP), Canada Pension Plan Disability (CPP-D) and Old Age Security (OAS).

Sign in

If you already have an access code or a provincial digital ID, choose an option to access MSCA:

New user

If you do not have an account, choose an option to register:

Avoid technical problems in MSCA
  • Don’t bookmark secure MSCA pages (which means the pages you see after you sign in)
  • Use one of the following Web browser:
    • Google Chrome (version 28 or newer)
    • Safari (version 5 or newer)
    • Internet Explorer (version 9 or newer)
    • Microsoft Edge (any version)
    • Mozilla Firefox (version 22 or newer)
  • Enable cookies and JavaScript in your browser

What you can do in MSCA

Contact information

Contact the following programs with any questions you may have:

Report a problem or mistake on this page
Please select all that apply:

Thank you for your help!

You will not receive a reply. For enquiries, contact us.

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