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My Service Canada Account

Important!

If you stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. If you are not eligible for Employment Insurance, you can apply for the CERB through the Canada Revenue Agency using your existing My Service Canada Account. After you sign in to My Service Canada Account, look for the link to "Switch to Canada Revenue Agency" and then "I agree" on the Registration and authentication page. This transfers you to CRA My Account. If you don’t have an MSCA Account, just go to CRA directly.

Sign in with your province:

Alberta residents can access My Service Canada Account using their provincial digital ID (MyAlberta Digital ID)

My Service Canada Account (MSCA) is a secure online portal that lets you apply, view and update your information for Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS).

Sign in

If you already have an access code or a provincial digital ID, choose an option to access MSCA:

New user

If you do not have an account, choose an option to register:

Avoid technical problems in MSCA

To avoid technical difficulties in MSCA:

  • Don’t bookmark secure MSCA pages (the pages you see after you sign in)
  • Use one of the following Web browser:
    • Google Chrome (version 28 or newer)
    • Safari (version 5 or newer)
    • Internet Explorer (version 9 or newer)
    • Microsoft Edge (any version)
    • Mozilla Firefox (version 22 or newer)
  • Enable cookies and JavaScript in your browser

What you can do in MSCA

Contact information

Contact the following programs with any questions you may have:

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