My Service Canada Account (MSCA): Overview

From: Employment and Social Development Canada


Please be advised that this service will be unavailable from 6:00 a.m. to 8:00 a.m. on Saturday, October 19, 2019 (Eastern Time) to permit system maintenance. We apologize for any inconvenience.

1. Overview

My Service Canada Account (MSCA) offers the following services:

Employment Insurance (EI)

  • View your application status, payment information, current and past claims
  • Sign up for email notifications “Alert-me”
  • View and print your tax slips (T4E)
  • View your Records of Employment (ROEs) your employers have submitted electronically
  • Sign up for direct deposit
  • View and change your personal information with EI (mailing address, direct deposit and/or telephone number)
  • Submit electronic forms (eForms) to update your information if you travel outside Canada or take a training while receiving EI benefits, and view previously submitted eForms
  • Register for EI benefits for self-employed or cancel your current agreement

Canada Pension Plan (CPP) / Old Age Security (OAS)

  • Apply for CPP online
  • Request your Child Rearing Provision (CRP)
  • View your CPP Contributions or get an estimate of your monthly benefits
  • View your CPP or OAS application status and payment information
  • View and print your tax slips (T4A, NR4)
  • Share your direct deposit information between CPP and the Canada Revenue Agency (CRA)
  • View and change your personal information with CPP or OAS (mailing address, direct deposit and/or telephone number)
  • Delay receiving your OAS pension
  • Start, change or stop federal voluntary tax deductions from CPP and OAS
  • Give consent for someone to communicate with CPP / OAS on your behalf

Additional service in MSCA

Access CRA’s My Account for individuals without having to register or log in again.

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