Consultations

The Financial Consumer Agency of Canada’s consultation framework sets out the processes the Agency uses when consulting with stakeholders. Current and closed consultations are listed below.

2023

• Closed: Consultation on a proposed Guideline on Complaint-Handling Procedures for Trust and Loan Companies and Insurance Companies
• Closed: Consultation on a proposed Guideline on existing consumer mortgage loans in exceptional circumstances

2022

• Closed: Consultation on the Draft Measurement Plan for the National Financial Literacy Strategy 2021-2026

2021

• Closed: Consultation on a proposed Guideline on Whistleblowing Procedures for Banks and Authorized Foreign Banks
• Closed: Consultation on a proposed Guideline on Appropriate Products and Services for Banks and Authorized Foreign Banks
• Closed: Consultation on FCAC’s proposed Guideline on Complaint-Handling Procedures for Banks and Authorized Foreign Banks
• Closed: Renewing the National Strategy for Financial Literacy