Accepting card payments
Merchant rights, how card payments work, filing a complaint.
Services and information
Merchant protections when accepting card payments
Overview of the Code of Conduct for the Payment Card Industry in Canada.
Merchant rights and the payment card industry in Canada
Merchant rights when managing payment card acceptance.
How card payment transactions work
Steps and parties involved in a card payment transaction.
Complaint-handling and the payment card industry in Canada
Merchant rights when filing a complaint about a payment card network.
Merchant surcharges, service fees, convenience fees, and discounts
Rules around surcharges, service fees, conveniences fees and discounts.