Service Standards for Medical Device Submission Evaluations under the Medical Devices Regulations

Disclaimer: Information on this webpage is provided for illustrative purposes only. The Medical Device Regulations should be relied upon for specific requirements, including if there are discrepancies between this page and the Medical Devices Regulations.

Service Description:

Health Canada posts service standards and performance information for regulatory services with over 100 regulatory authorizations, such as permits or licences, issued each year (high-volume regulatory transactions).

The evaluation of medical device submissions is a service with a high volume of regulatory transactions used by industry and health care professionals for all medical devices imported or sold in Canada.

The Medical Devices Regulations set out the requirements governing the sale, importation, and advertisement of medical devices in Canada. Health Canada reviews higher risk medical devices to assess their safety, effectiveness and quality before being authorized for sale in Canada.

The guideline Management of Applications for Medical Device Licences and Investigational Testing Authorizations outlines the way Health Canada manages applications for medical device licences and applications for investigational testing authorizations submitted in accordance with the Medical Devices Regulations.

Service Standard:

The Health Products and Food Branch (HPFB) commits to service delivery standards for first review outlined as time in calendar days in the below-noted table.

Service delivery standards for first review outlined as time in calendar days:
Medical Devices - Service Standards Average Time in Calendar Days
Non-Cost Recovered Submissions
Class II, III, IV-Investigational Testing Authorization Applications 30
Class II, III, IV-Private Label Applications 15
Class II - Amendment Licence Application 15
Cost Recovered Submissions
Class II - Licence Application 15
Class III - Licence Application 60
Class III - Licence Application (Near Patient In Vitro Diagnostic Devices) 60
Class IV - Licence Application 75
Class IV - Licence Application (Devices that contain human/animal tissue) 75
Class IV - Licence Application (Near Patient In Vitro Diagnostic Devices) 75
Class III - Changes in Manufacturing 60
Class IV - Changes in Manufacturing 75
Class III - Significant Changes (not related to Manufacturing) 60
Class IV - Significant Changes (not related to Manufacturing) 75

Performance Target:

The target for the average time to reach first decision on a submission within an individual fee line is given in the above table.

Performance result in fiscal year 2018 to 2019:

Annual service performance is measured over the course of the fiscal year (April 1 - March 31). Performance results for a given fiscal year are published in the Departmental Results Report, which is normally tabled in Parliament and published in the third quarter (October-December) of the following fiscal year.

In 2018-2019, HPFB's actual results for these submissions are:
Medical Devices - Results - 2018/19 Average Time in Calendar Days
Non-Cost Recovered Submissions
Class II, III, IV-Investigational Testing Authorization Applications 17
Class II, III, IV-Private Label Applications 10
Class II - Amendment Licence Application 11
Cost Recovered Submissions
Class II - Licence Application 9
Class III - Licence Application 49
Class III - Licence Application (Near Patient In Vitro Diagnostic Devices) 49
Class IV - Licence Application 58
Class IV - Licence Application (Devices that contain human/animal tissue) 54
Class IV - Licence Application (Near Patient In Vitro Diagnostic Devices) N/A
Class III - Changes in Manufacturing 40
Class IV - Changes in Manufacturing 49
Class III - Significant Changes (not related to Manufacturing) 48
Class IV - Significant Changes (not related to Manufacturing) 51

Departmental Contacts:

Please contact the Licensing Program to make any general inquiries or comments:

Device Licensing Services Division (DLSD)
Medical Devices Bureau (MDB)
Therapeutic Products Directorate (TPD)
Health Canada
11 Holland Avenue
Address Locator: 3002A
Ottawa, Ontario
K1A 0K9
Phone: 613-957-7285
Fax: 613-957-6345
E-mail: device_licensing@hc-sc.gc.ca

Cost Recovery:
E-mail: OSIP-CostRecovery-BPPI-RecouvCout@hc-sc.gc.ca
Telephone: 613-941-7283
Fax: 613-941-0285

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