Your NDS account: Pay your account

You can pay your account using any of the following methods:

Electronic bill payment (online banking)

To pay your bill electronically, you need to:

• find your 8 digit Client ID Number located on your Account Activity Report (AAR)
• log into your bank’s online banking service
• search and add “Health Canada (NDS)/Santé Canada (SND)” as a new payee to your payee list
• enter your Client ID Number when prompted to enter an Account Number
• make your payment to the National Dosimetry Service

Please note that it can take 2 to 3 business days for your online payment to post.

Cheque

Cheques are to be made payable to the Receiver General of Canada. To ensure that your payment is processed properly, please remember to note on the cheque your:

• group number  
• organization’s name
• customer reference number  

Please include the tear-off portion of the Account Activity Report (AAR) and mail to the address identified on your AAR. It is advisable to make and retain a copy for your records.

Credit card

You can make a credit card payment using:

• Visa
• Visa Debit
• MasterCard
• American Express
• Japanese Credit Bureau (JCB)

To make your payment, please call our Client Services Section at 1-800- 261-6689.

Prepayments

You can opt to pay, in advance, the estimated amount covering the period from April 1st to March 31st. To obtain the yearly pre-payment estimate, please contact our Client Services Section at 1-800-261-6689.

Purchase order

Purchase orders are accepted and cover the period from April 1st to March 31st.  All purchase orders, with the exception of those accompanying the Dosimetry Service Agreement Form, must indicate your group number.

Purchase orders can be forwarded directly to the NDS by:

• fax: 1-800-252-6272
• email: hc.nds-snd.sc@canada.ca
  Note: The information submitted to NDS using the above email address will be processed by Computer-Talk, a third party routing application used to support the Call Centre’s workflow. For information on how the third party handles your information, please visit Computer-Talk’s Privacy Policy.
• mail:
  National Dosimetry Services
  Health Canada
  775 Brookfield Road, Address Locator 6301D
  Ottawa, Ontario, K1A 1C1  

Electronic funds transfer (EFT)

To pay by EFT, please contact our Client Service Section at 1-800-261-6689 to obtain further instructions for this payment option.