Guidance on medical device establishment licensing (GUI-0016): Contact us

Medical device establishment licences (MDELs):

For questions about medical device establishment licences and the application process or for help with amending your MDEL information, contact:

Medical Devices Establishment Licence Unit
Regulatory Operations and Enforcement Branch (ROEB)
Health Canada
Email: mdel.questions.leim@hc-sc.gc.ca

For questions about invoicing and fees, contact:

Cost Recovery Invoicing Unit
Regulatory Operations and Enforcement Branch (ROEB)
Health Canada
Email: criu-ufrc@hc-sc.gc.ca

For information about methods for payment of fees and questions about your account, contact:

Accounts Receivable
Phone: 1-800-815-0506
Email: ar-cr@hc-sc.gc.ca

Medical device licences (MDLs)

For questions about medical devices (including classification, labelling, clinical trials and obtaining a medical device licence), contact:

Medical Devices Directorate
Health Products and Food Branch
Health Canada
Phone: 613-957-7285
Email: meddevices-instrumentsmed@hc-sc.gc.ca
Fax: 613-957-6345
Teletypewriter: 1-800-465-7735 (Service Canada)