Links and Contact Information

Food and Drug Administration (FDA) Links

Inquiries and Support

For general inquiries about the Common Electronic Submissions Gateway (CESG) please contact Health Canada's Trading Partner Management Office (TPMO) at hc_cesg_pcde_sc@hc-sc.gc.ca

FDA Inquiries and Support

For preparation/registration/policy questions:  Email: esgprep@fda.hhs.gov

For technical issues with regulatory transactions after becoming a Trading Partner and/or if you have not received the Message Disposition Notification (MDN):  Email: ESGHelpDesk@fda.hhs.gov

Health Canada Inquiries and Support

For technical issues with Regulatory Transactions after receiving the MDN, or for any Health Canada CESG related inquires:  Email: hc_cesg_pcde_sc@hc-sc.gc.ca

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