Guidance on evaluation fees for human drugs and disinfectants: Who to contact
Health Canada is available Monday to Friday from 8 a.m. to 4 p.m. (EST) and closed on statutory holidays. We will respond to your emails within 10 business days.
Please send your queries to:
Office of Submissions and Intellectual Property
  Email: cost.recovery@hc-sc.gc.ca
For payment inquiries:
Accounts Receivable
  Chief Financial Officer Branch
  Address Locator: 1918B
  18th Floor, Room 1804B, Jeanne-Mance Building
  161 Goldenrod Driveway, Tunney's Pasture
  Ottawa ON K1A 0K9
  Email: ar-cr@hc-sc.gc.ca
  Phone: 613-957-1052 or 1-800-815-0506
  Fax: 613-957-3495